Country Village Center in Lancaster, NH

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  • Interior

    A well-appointed dining room with elegant table settings and a chandelier overhead.
  • Decor

    A cozy bedroom with two beds featuring purple floral bedding, a window with decorative curtains, and a vase of flowers on a nightstand.
  • Building

    A well-maintained building entrance with lush landscaping and an American flag.
  • Bedroom

    A cozy room with two beds featuring floral comforters, a window with curtains, and a small arrangement of flowers on a nightstand.
  • Dining

    A well-decorated dining room with elegant furniture and floral arrangements.
  • Landscaping

    A serene garden setting with a gazebo, pergola, and white patio furniture surrounded by vibrant flowers.
  • Garden

    A tranquil outdoor seating area with a white table and chairs under a pergola, adjacent to a wooden gazebo surrounded by lush greenery and hanging flowers.
  • Exercise Equipment

    A well-lit gym room featuring various exercise equipment, including a treadmill, stationary bike, and therapy balls.
  • Bright Lighting

    A spacious exercise room equipped with therapy and rehabilitation equipment, including fitness balls, under bright lighting.

Country Village Center in Lancaster, NH

91 Country Village Road, Lancaster, NH 03584

For more information about senior living options: (844) 490-3973

3.9 from 33 reviews
5 stars
22
4 stars
3
3 stars
0
2 stars
0
1 stars
8

Skilled Nursing Facility

Overall Review of Country Village Center

Pros

  • pro The nursing staff and aides were very helpful and kind.
  • pro The PT trainers were very kind and helpful in the resident's recovery.
  • pro The facility is older but very well kept and clean, and it doesn't smell like other facilities.
  • pro It provides an active schedule to keep patients moving and engaged.
  • pro The entire staff at Country Village was extremely competent, caring and compassionate.
  • pro They provided great care to residents.
  • pro It is top of the line and an excellent nursing home.
  • pro The facility is clean and the staff are friendly and willing to answer questions.
  • pro The admissions process was easy, and Nicole McKay was supportive and helpful.
  • pro The floor staff truly care about their residents.

Cons

  • pro The reviewer described Country Village as dishonest about rehab care goals, suggesting revenue motives overshadow quality care.
  • pro Family members reported ongoing phone-line problems that severely limited communication with loved ones.
  • pro One reviewer labeled the facility the worst place ever, alleging neglect, an unkempt appearance, and failure to notify the family of a relative's death.
  • pro Management arrogance and pride were said to override frontline staff, deteriorating the facility's tone and culture.
  • pro Residents were described as feeling like prisoners of war, indicating a serious lack of humane care.
  • pro Pain management was poorly coordinated and inadequately communicated, causing elevated blood pressure and distress.
  • pro Cramped rooms and variable staff friendliness were noted, detracting from the overall experience.

Review

Country Village Center in Lancaster, NH is best suited for older adults who need post-acute rehab and ongoing skilled nursing, and for families that value steady hands-on care and a predictable daily rhythm over glossy amenities. The strongest fit is a resident recovering from a fall, stroke, or major surgery who benefits from an active schedule, regular therapy, and visible staff engagement. Frontline caregivers - nurses, aides, and rehab specialists - are repeatedly praised for kindness and competence, and the facility's cleanliness and well-kept environment support reliable recovery. Those who want highly transparent care goals and consistently seamless communication with families may find the experience worth a closer look but should prepare to scrutinize the plan closely.

On balance, the positives are concrete and practical. Staff dedication stands out: nurses, aides, and particularly physical therapy trainers are described as caring, patient, and focused on progress. The rehab program has a clear emphasis on getting residents moving and engaged, with a schedule that keeps people active. The building, while older, is clean and well maintained, with tidy rooms and pleasant grounds. Admissions and front-desk processes are noted as smooth, often with a supportive point person such as Nicole McKay; the facility also runs a genuine, no-agency-staff model in some reports, which reduces turnover risk and inconsistency. Overall, families report safety, attentiveness, and real improvements in function for those who use the rehab tracks.

However, serious caveats surface in a subset of reviews. Several families accuse the center of dishonesty about care goals during rehab and of discharging with little or no genuine progress, leaving financial questions raised about out-of-pocket costs. Communication with families and loved ones can be unreliable, with broken phone lines and limited contact outside of visiting hours. Pain management and discharge planning sometimes appear fragmented, producing great frustration for patients who feel controlled or delayed in returning home. A perception persists among some staff and families that revenue targets or management style trump patient-centered care, and reports of arrogance from mid-level leadership further dampen trust. Some residents describe feeling like prisoners rather than participants in a recovery plan, and a few note cramped rooms that limit privacy or space for couples.

Still, the core advantages often offset these drawbacks for the right resident. The floor staff cited as compassionate tend to deliver tangible progress in rehab, and the absence of agency nurses means more consistent care teams. Cleanliness and safety remain reliable anchors, with many family members expressing relief that their loved ones are safe and content while advancing toward home. The social-work and admissions functions, when engaged, can unlock placement and keep care aligned with recovery goals, which matters greatly during post-hospital recovery. For families who demand hands-on attention and concrete rehab milestones, Country Village Center delivers outcomes that can justify the trade-offs.

Decision-makers should anchor their assessment in three questions: Is post-acute rehab the primary objective, with a need for structured therapy and daily activity? Are transparent goals, frequent family updates, and straightforward billing non-negotiable? Do privacy and space in the living area matter, given reports of cramped rooms? If the answer to the first two is yes, Country Village is a credible option worth pursuing, with careful, proactive engagement with the social services director and therapy team. If not, alternatives that emphasize longer-term residence, consistent family communication, and stronger management discipline may be preferable. A visit, observation of a therapy session, and frank conversations about pain management and discharge planning will illuminate which path fits best.

In sum, Country Village Center operates as a capable, outcome-focused choice for seniors needing skilled recovery care and an active daily routine, provided that family stakeholders are prepared to navigate variable management culture and ensure clear, ongoing communication. For families prioritizing transparency, steady family involvement, and a management environment that keeps patient goals front and center, exploring other options is prudent. Yet for residents who respond well to hands-on caregivers and measurable rehab progress, this community can deliver meaningful improvement within a supportive, clean setting.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Country Village Center in Lancaster, NH is a fully furnished assisted living community that offers a wide range of amenities and care services to its residents. Residents can enjoy the convenience of having cable or satellite TV, Wi-Fi/high-speed internet, and telephone access in their apartments. The community also features a dining room where residents are provided with delicious and nutritious meals that cater to their specific dietary restrictions.

Care services at Country Village Center are comprehensive and personalized. Residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff at the community also coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management is provided for those who require it, and a mental wellness program is available to support residents' emotional well-being.

Country Village Center prioritizes the comfort and convenience of its residents by offering move-in coordination services and housekeeping assistance. Outdoor spaces are available for residents to relax or engage in leisurely activities. Transportation arrangements for medical appointments can be made, ensuring that residents have easy access to healthcare facilities when needed.

In addition to these amenities and care services, Country Village Center boasts a convenient location with several nearby facilities. There are two cafes, seven restaurants, two pharmacies, one park, one transportation service, nine places of worship, one theater, and two hospitals located nearby. Residents can easily access these establishments for socializing, entertainment, shopping needs or medical emergencies.

Overall, Country Village Center provides a warm and supportive environment where seniors can maintain their independence while receiving the necessary assistance they need in their daily lives.

Nearby Places of Interest

Restaurants

  • McDonald's (0.1 miles)
  • Subway (0.4 miles)
  • Cones-N-More (0.5 miles)
  • Sylvia's Lunch Break (0.5 miles)
  • Happy Star Restaurant (0.7 miles)
  • Copper Pig Brewery (0.9 miles)
  • Caribbean Spice Cafe (1 miles)

Places of Worship

  • Lancaster Congregation Of Jehovah Witness (0.2 miles)
  • Northern Valley Church of Christ (0.5 miles)
  • Congregational UCC (0.6 miles)
  • United Church of Christ (0.6 miles)
  • Assembly of God (0.7 miles)
  • Saint Pauls Episcopal Church (0.8 miles)
  • Faith Presbyterian Church (0.8 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Pj Noyes (0.5 miles)
  • Eastern States Compounding Pharmacy (16 miles)
  • Rite Aid (16.7 miles)
  • Northern New England Compounding Pharmacy (16.8 miles)
  • Walgreens (17.1 miles)
  • Walmart Pharmacy (17.4 miles)

Physicians

  • Shippee Family Eye Care P.C. (0.6 miles)
  • Ammonoosuc Community Health Services (8.9 miles)
  • Weeks Medical Center (8.9 miles)
  • ENT Naturals (16.4 miles)
  • Littleton Eye Care Center (16.7 miles)
  • Ammonoosuc Community Health Services (16.7 miles)
  • North Country Gastroenterology (16.7 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.7 miles)
  • Gareys Taxi (16 miles)
  • Bus Stop (16.9 miles)
  • U-Haul Neighborhood Dealer (17.4 miles)
  • St Lawrence & Atlantic RR (18.4 miles)

Parks

  • Centennial Park (0.7 miles)
  • Forest Lake State Park (11.1 miles)
  • Jericho Mountain State Park (15.9 miles)
  • Apthorp Commons (15.9 miles)
  • Remich Park (16.1 miles)
  • Milan Hill State Park (18.2 miles)

Theaters

  • Rialto Theatre (0.8 miles)

Cafes

  • The Granite Grind (0.8 miles)
  • Polish Princess Bakery (0.9 miles)
  • The Moody Mug Cafe (7.6 miles)
  • Crumb Bum Bakery (16.5 miles)
  • Morsels In the Mount Washington Hotel (18.1 miles)
  • Auntie Dee Dees Homemade Vermont Baked Goods (18.7 miles)

Hospitals

  • Weeks Medical Center (1.5 miles)
  • Cmsvend*Weeks Medical (1.5 miles)
  • Littleton Regional Hospital (17.6 miles)

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