Country Village Center

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  • Interior

    A well-appointed dining room with elegant table settings and a chandelier overhead.

  • Decor

    A cozy bedroom with two beds featuring purple floral bedding, a window with decorative curtains, and a vase of flowers on a nightstand.

  • Building

    A well-maintained building entrance with lush landscaping and an American flag.

  • Bedroom

    A cozy room with two beds featuring floral comforters, a window with curtains, and a small arrangement of flowers on a nightstand.

  • Dining

    A well-decorated dining room with elegant furniture and floral arrangements.

  • Landscaping

    A serene garden setting with a gazebo, pergola, and white patio furniture surrounded by vibrant flowers.

  • Garden

    A tranquil outdoor seating area with a white table and chairs under a pergola, adjacent to a wooden gazebo surrounded by lush greenery and hanging flowers.

  • Exercise Equipment

    A well-lit gym room featuring various exercise equipment, including a treadmill, stationary bike, and therapy balls.

  • Bright Lighting

    A spacious exercise room equipped with therapy and rehabilitation equipment, including fitness balls, under bright lighting.

Country Village Center

91 Country Village Road, Lancaster, NH 03584

For more information about senior living options: (844) 490-3973

3.9 from 33 reviews
5 stars
22
4 stars
3
3 stars
0
2 stars
0
1 stars
8

Skilled Nursing Facility

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    Overall Review of Country Village Center

    Pros

    • pro The nursing staff and aides were very helpful and kind, as was all the staff throughout the facility.
    • pro The PT trainers were kind and helpful in her recovery.
    • pro The facility is older, but very well kept and clean, and it doesn't smell like other facilities.
    • pro They provide an active schedule to keep patients moving and engaged.
    • pro Four pastors recommended this facility.
    • pro The entire staff at Country Village Genesis Healthcare is extremely competent, caring, and compassionate.
    • pro They provided great care to residents and would not hesitate to recommend them.
    • pro Great nursing facility with all their own staff; no nursing agency; very caring and compassionate in all departments.
    • pro The facility is clean and well staffed, and residents are friendly with lovely grounds.
    • pro The admissions process was easy, and Nicole McKay was supportive and helpful.
    • pro The Welcome Desk is welcoming and efficient at screening all who enter.

    Cons

    • pro The facility was described as dishonest about the care and rehab goals, and one reviewer would not recommend it.
    • pro It was alleged that Country Village prioritized revenue over quality skilled nursing care.
    • pro Persistent phone-line problems were reported, making it very hard for families to contact their loved ones.
    • pro A reviewer claimed a resident experienced neglect, including a nonworking TV, lack of grooming, and no timely notification of a death.
    • pro Pain management was described as poorly handled, with unclear communication and abrupt changes in medications.
    • pro Several reviewers stated that the overall quality was not good and that there is a lot that needs fixing.
    • pro Staff were said to sometimes use condescending terms and fail to show genuine care, making residents feel like prisoners.
    • pro The food was criticized as not good, especially in comparison to hospital dining.

    Review

    In Lancaster, Genesis Country Village has become a focal point for a wide range of experiences, especially for families navigating rehab after illness or injury. One friend, who just turned 90 and had a minor stroke that affected her right leg, spent six days at a hospital before transitioning to two weeks of rehab and physical therapy at Country Village. The general tone from that and other accounts is one of gratitude for the people who care for residents there - the nursing staff and aides are described as incredibly helpful and kind, and the physical therapy team is praised for being patient and encouraging in the recovery process. The facility itself is acknowledged as older, but well-kept and clean, with a distinct lack of the odors some other places carry. An active daily schedule is highlighted as a positive feature that keeps residents moving and engaged, and several pastors recommended Country Village to anyone considering it. The only notable drawback mentioned by this particular reviewer was the food, especially when contrasted with a gourmet kitchen at the Littleton Hospital.

    Beyond that individual experience, there are other strongly positive reflections. One review notes that the entire staff at Country Village was extremely competent, caring, and compassionate, delivering "great care" to a father and leaving the writer without hesitation to recommend the facility. In these voices, the environment is depicted as homey yet professional, with staff members described as attentive, patient, and genuinely invested in the well-being of residents. Cleanliness, friendliness, and a palpable willingness among nurses and aides to go the extra mile appear as recurring themes, reinforcing the sense that Country Village is a place people feel confident in when their loved ones are in need of rehab and daily support.

    Yet the picture is not without its stark contrasts. A different voice expresses considerable dissatisfaction, insisting that Country Village was dishonest about the care and goals set for a rehab stay. After a two-week stay and substantial out-of-pocket expenses, this reviewer claims their family member was discharged with the appearance of "improvement" that never materialized. The critique asserts that revenue concerns, rather than exceptional nursing care, shaped the facility's goals, and it also points to limited communication with family members. Problems with the phone system plagued several days, making it difficult to reach loved ones, especially outside regular hours. This account ends with a strong warning: not to recommend Country Village to anyone, underscoring a broader concern about transparency and the alignment of care with stated goals.

    There are interwoven reports that offer a more nuanced balance. Another reviewer praised how easy the admissions process was, highlighting the assistance of a staff member named Nicole McKay and describing an impression of smooth coordination even if a specific transfer did not ultimately take place. The emphasis here is on the supportive atmosphere at the entrance and the sense that the facility values a patient's or family's time and planning efficiency. Still another set of comments foregrounds the facility's facilities and culture: "Top of the line, excellent nursing home," and "Very clean and friendly, willing to answer questions," painting Country Village as a place where professional excellence and a positive visitor experience coexist with a welcoming, well-maintained campus.

    Even within the praise, there are reminders that not everything is perfect. Some reviewers describe moments when "Not that good here" was the prevailing sentiment, acknowledging that there are "a lot" of issues that need fixing. The broad consensus seems to be that while the staff and the environment can be excellent - nurses and aides described as caring, and the overall cleanliness and grounds repeatedly praised - there are ongoing concerns about consistency and reliability in areas such as communication with families, the management of pain and medication, and the clarity of treatment goals and discharge plans. One particularly severe entry recounts a situation where a patient felt neglected, with specifics about a non-working TV, a lack of personal grooming, and the most painful line in the narrative - the absence of notification when a family member died.

    A recurring thread across multiple accounts is the sense that Country Village has many strong, compassionate people, and that for many residents and families the facility provides a reassuring level of daily care, security, and engagement. At the same time, a subset of experiences highlights real concerns about communication, administrative transparency, and pain management. Some reviews commend the accessibility of staff and the ease of visiting, including bright notes about a new entry system and the welcoming "Welcome Desk," which help visitors feel at ease when entering the facility. The overall impression is that Country Village can be an excellent home for seniors and recovering patients, but prospective families should go beyond a single visit: ask direct questions about care goals, discharge criteria, pain management plans, and how and when families will be kept informed, particularly during transitions between hospital, rehab, and home.

    In sum, Country Village Genesis Healthcare evokes a spectrum of experiences that reflect both the strengths and the challenges of long-term elder care in a dynamic rehab setting. For many, the care teams - especially the nursing staff, aides, and therapists - are a source of comfort, support, and professional competency, delivering compassionate, attentive service in a clean, well-kept environment. For others, questions remain about transparency, communication, and ensuring that care decisions align with stated goals rather than financial considerations. The consistent message is that the facility can be a wonderful place for rehabilitation and daily living with devoted staff and a welcoming atmosphere, but families should engage proactively, seeking clear information about treatment plans, pain control, discharge readiness, and ongoing communication to ensure their loved one's experience meets their expectations.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Country Village Center in Lancaster, NH is a fully furnished assisted living community that offers a wide range of amenities and care services to its residents. Residents can enjoy the convenience of having cable or satellite TV, Wi-Fi/high-speed internet, and telephone access in their apartments. The community also features a dining room where residents are provided with delicious and nutritious meals that cater to their specific dietary restrictions.

    Care services at Country Village Center are comprehensive and personalized. Residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff at the community also coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management is provided for those who require it, and a mental wellness program is available to support residents' emotional well-being.

    Country Village Center prioritizes the comfort and convenience of its residents by offering move-in coordination services and housekeeping assistance. Outdoor spaces are available for residents to relax or engage in leisurely activities. Transportation arrangements for medical appointments can be made, ensuring that residents have easy access to healthcare facilities when needed.

    In addition to these amenities and care services, Country Village Center boasts a convenient location with several nearby facilities. There are two cafes, seven restaurants, two pharmacies, one park, one transportation service, nine places of worship, one theater, and two hospitals located nearby. Residents can easily access these establishments for socializing, entertainment, shopping needs or medical emergencies.

    Overall, Country Village Center provides a warm and supportive environment where seniors can maintain their independence while receiving the necessary assistance they need in their daily lives.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.1 miles)
    • Subway (0.4 miles)
    • Cones-N-More (0.5 miles)
    • Sylvia's Lunch Break (0.5 miles)
    • Happy Star Restaurant (0.7 miles)
    • Copper Pig Brewery (0.9 miles)
    • Caribbean Spice Cafe (1 miles)

    Places of Worship

    • Lancaster Congregation Of Jehovah Witness (0.2 miles)
    • Northern Valley Church of Christ (0.5 miles)
    • Congregational UCC (0.6 miles)
    • United Church of Christ (0.6 miles)
    • Assembly of God (0.7 miles)
    • Saint Pauls Episcopal Church (0.8 miles)
    • Faith Presbyterian Church (0.8 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Pj Noyes (0.5 miles)
    • Eastern States Compounding Pharmacy (16 miles)
    • Rite Aid (16.7 miles)
    • Northern New England Compounding Pharmacy (16.8 miles)
    • Walgreens (17.1 miles)
    • Walmart Pharmacy (17.4 miles)

    Physicians

    • Shippee Family Eye Care P.C. (0.6 miles)
    • Ammonoosuc Community Health Services (8.9 miles)
    • Weeks Medical Center (8.9 miles)
    • ENT Naturals (16.4 miles)
    • Littleton Eye Care Center (16.7 miles)
    • Ammonoosuc Community Health Services (16.7 miles)
    • North Country Gastroenterology (16.7 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.7 miles)
    • Gareys Taxi (16 miles)
    • Bus Stop (16.9 miles)
    • U-Haul Neighborhood Dealer (17.4 miles)
    • St Lawrence & Atlantic RR (18.4 miles)

    Parks

    • Centennial Park (0.7 miles)
    • Forest Lake State Park (11.1 miles)
    • Jericho Mountain State Park (15.9 miles)
    • Apthorp Commons (15.9 miles)
    • Remich Park (16.1 miles)
    • Milan Hill State Park (18.2 miles)

    Theaters

    • Rialto Theatre (0.8 miles)

    Cafes

    • The Granite Grind (0.8 miles)
    • Polish Princess Bakery (0.9 miles)
    • The Moody Mug Cafe (7.6 miles)
    • Crumb Bum Bakery (16.5 miles)
    • Morsels In the Mount Washington Hotel (18.1 miles)
    • Auntie Dee Dees Homemade Vermont Baked Goods (18.7 miles)

    Hospitals

    • Weeks Medical Center (1.5 miles)
    • Cmsvend*Weeks Medical (1.5 miles)
    • Littleton Regional Hospital (17.6 miles)

    Frequently Asked Questions

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