Hillsborough County Nursing Home is a nursing home community in Goffstown, NH.
Information last verified:
400 Mast Road, Goffstown, NH 03045
For more information about senior living options: (866) 208-4318
2.8 from 33 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
1
1 stars
16
Overall Review of Hillsborough County Nursing Home
common12 reviews mention this
Caring staff stands out
Residents and families frequently describe staff who feel genuinely caring.
A consistent theme across the reviews is how residents and visitors experience the staff as attentive and compassionate. Multiple reviewers mention kind, thoughtful interactions and that staff members go out of their way to support residents and families. Some reviews are less uniformly positive, but even those cite moments where staff are helpful or caring.
common5 reviews mention this
Clean, organized environment
Several reviews describe the community as clean and well kept.
Many reviewers comment on cleanliness and how the building looks day to day, including remarks about it being clean, organized, and not having a strong “nursing home” smell. A few reviews also describe rooms being kept clean. Other reviews mention specific basic items being missing or worn, which suggests cleanliness can vary by unit or situation.
caveat7 reviews mention this
Food quality draws mixed feedback
Dining receives both praise and sharp complaints from reviewers.
Some residents describe the food as decent or say a loved one liked the meals. Other reviews are strongly negative, with complaints about meals being served cold, feeling bland or unappetizing, and limited or poorly planned menu choices. Even where overall care is praised, food is sometimes singled out as the main drawback.
caveat6 reviews mention this
Staffing and call-bell response
Call-bell response and staffing coverage are recurring concerns.
Several reviews raise issues with staffing coverage, including claims of being short-staffed and staff not responding quickly. Others describe specific problems like nurses not answering call bells promptly and complaints about rudeness from some staff. At the same time, at least one review says the employees did not seem overworked or understaffed, suggesting the experience can vary.
caveat4 reviews mention this
Basic supplies sometimes fall short
Some reviewers report missing or inadequate basic personal supplies.
A few reviews describe situations where essential items were not provided, such as worn bed linens, missing sheets or pillowcase, and a lack of items like soap or facial tissues. One review also points to ongoing delays in receiving needed supplies. These reports stand out because they focus on everyday care basics rather than preferences.
common4 reviews mention this
Activities can be a hit or miss
Reviews mention both engagement in activities and lapses in programming.
Some reviewers say residents are kept involved with activities and games, and one review highlights a “fun-filled” feel. Others report that scheduled programming did not happen as expected, pointing to communication breakdowns. Overall, the reviews suggest activity quality may depend on day-to-day execution.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
300 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Manchester (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Rite Aid (1 miles)
Rite Aid (3.1 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.4 miles)
Rite Aid (3.4 miles)
Genoa Healthcare (3.4 miles)
Walmart Pharmacy (3.7 miles)
Restaurants
Devriendt Farm (2.4 miles)
Fratello's Italian Grille (3.3 miles)
Cotton (3.4 miles)
The Foundry Restaurant (3.5 miles)
Putnam's Waterview Restaurant (3.5 miles)
Strange Brew Tavern (3.6 miles)
Copper Door (3.6 miles)
Places of Worship
Manchester Christian Church (3 miles)
Physicians
Jessica G. Clem, MD, MPH (3.1 miles)
Anesthesia Care Group PC (3.1 miles)
Diabetes Resource Center CMC (3.2 miles)
Amoskeag Primary Care (3.4 miles)
PTU Lab & Technology Solutions (3.4 miles)
Northeast Dermatology Associates, PC (3.5 miles)
Child Health Services (3.5 miles)
Hospitals
Catholic Medical Center (3.1 miles)
Marketing Initiatives (3.9 miles)
Bedford Ambulatory Surgical Center (4.2 miles)
Elliot Hospital (5 miles)
Elliot Hospital Surgical Day Care (5 miles)
Parks
Stark Park (3.2 miles)
Donati Memorial Park (6.6 miles)
Nuthin' But Good Times (7.9 miles)
Cafes
Panera Bread (3.9 miles)
Starbucks (4.4 miles)
The Inside Scoop (4.9 miles)
Pressed Cafe (5.3 miles)
Starbucks (5.6 miles)
Starbucks (5.7 miles)
Starbucks (7.2 miles)
Theaters
Cinemagic Hooksett (5.2 miles)
Transportation
Eastern Bank Business Center at Manchester Boston Regional Airport (7.2 miles)
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Hillsborough County Nursing Home photos
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Building
Architecture
Landscaping, Architecture, Outdoor, Gazebo, and Park
Building and Entrance
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300 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Manchester (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Clean, well-maintained facility with a pleasant, professional environment.
Navigating Medicare Coverage for In-Home Care Services
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
Understanding Home Health Care: A Comprehensive Guide
