Hillsborough County Nursing Home in Goffstown, NH
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400 Mast Road, Goffstown, NH 03045
For more information about senior living options: (844) 490-3973
The staff are friendly, caring, and genuinely devoted to residents. The facility is clean, welcoming, and well-maintained with decent food. The care provided is high quality, with dedicated, thoughtful, and sincere staff. Many staff members are attentive, gentle, and kind; they are described as real-life angels. The caring, conscientious staff work hard to keep residents healthy and feeling cared for. The staff connect well with families and patients and go out of their way to ensure the best care. The building is clean, bright, and free of that nursing-home odor, creating a comfortable environment. The nursing staff are pleasant, qualified, skilled, and caring. Families would readily recommend Hillsborough County Nursing Home to friends and relatives.
Courville @ Manchester is short-staffed and has a bad smell attributed to the carpeting and staffing. The facility is described as an awful place to send loved ones, with understaffing and incompetent staff. Some staff are rude, condescending, and sarcastic when family members ask questions. Dinners are often served cold and poorly prepared, with mushy vegetables and no gravy. Bed sheets are thin and worn out, sometimes with holes. Basic supplies and cleanliness are inconsistent, with notes that the facility could be cleaner and better maintained. A reviewer states that their dad died under the facility's care, calling it a dump.This Hillsborough County Nursing Home is best suited for families that prize a warm, relationship-driven caregiving culture and for residents who benefit from frequent, personal interaction with staff. When care moments matter - hugs, reassurance, and hands-on assistance - the frontline team is repeatedly praised for their genuine kindness and willingness to connect. The rehab and short-term care track demonstrated by some reviewers can be meaningful for those who want guided, physician-ordered progress and a familiar, supportive staff. It is not the pick for households that demand absolute consistency, gourmet meals on a predictable schedule, or a spotless, odor-free environment on every day of the week.
Those weighing alternatives should be clear about who may want to look elsewhere. Families prioritizing ironclad reliability, uniformly courteous treatment across all shifts, and meals that consistently meet higher culinary expectations may prefer other options. The reviews show a wide range of experiences from one family to the next: some encounters highlight rude or distant interactions, long waits for call-bell responses, and questions about cleanliness or odor control. In a market where staffing and daily operations can vary by shift, readers should be prepared to scrutinize current staffing patterns, dining quality, and housekeeping standards before committing.
The strongest positives here revolve around the people and the purpose-built care environment. Numerous accounts celebrate staff who know residents by name, offer genuine warmth, and go beyond routine duties to involve families in care. The facility's clean, organized campus and its secure, multi-floor layout contribute to a sense of safety. The rehab unit earns praise for following doctor's orders, helping residents regain independence, and coordinating outside appointments when needed. Even where meals and daily routines are imperfect, the social activities, responsive aides on certain shifts, and the atmosphere of care create a sense of community that many families value deeply.
Yet the main drawbacks temper that warmth. Understaffing appears repeatedly as a root cause of delays in answering call bells, rushing through tasks, and uneven quality of attention across shifts. Some reviewers describe rude or condescending communication, which undermines trust at the most vulnerable moments. On the dining side, several reports cite cold meals, limited menu variety, and inconsistency in meal preparation. Cleanliness concerns surface too - thin sheets and worn linens, occasional odors, and gaps in basic supplies like soap - signals that the day-to-day experience can dip when staffing is stretched. Taken together, these issues create a variable resident experience that may surprise or disappoint depending on who is on duty.
That variation is what makes the pros both meaningful and limited in offsetting the cons. When the staff room has caregivers who truly connect, their presence can transform routines into moments of comfort, and skilled rehab teams can deliver tangible gains in independence. For families that can participate actively - visiting, communicating with shift supervisors, and coordinating outside services - the brighter days can outweigh the rough ones. The facility's location near Manchester and the sense of being part of a caring, invested community also adds practical value for families managing medical appointments, transportation, and activities for loved ones who crave social engagement.
The practical takeaway is clear. If choosing Hillsborough County Nursing Home, approach it as a collaborative, time-bound arrangement rather than a guaranteed, uniform experience. Schedule thorough, in-person visits with a focus on shift patterns, call-bell responsiveness, and housekeeping practices. Request to speak with the care director about staffing levels, turn-by-turn care plans, and how dietary updates are implemented. Consider proposing a short-term trial period to evaluate caregiving consistency and meal quality across different days. For families who can supplement with in-home care, regular family check-ins, and proactive advocacy, this community can be a workable match.
In contrast, for households seeking a higher floor of predictability, stronger daily meals, and consistently attentive front-line service, alternatives should be explored with a critical eye toward staffing stability and meal programming. Hillsborough County Nursing Home offers genuine warmth, a capable rehab orientation, and a respectable environment, but the variability in day-to-day operations means it rewards those who can remain actively involved and vigilant. The best fit is a family that values heartfelt care and is prepared to partner with the facility to shore up gaps, while recognizing that certain days may feel more polished than others.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Hillsborough County Nursing Home, a vibrant and welcoming assisted living community located in the charming town of Goffstown, NH. Our facility is designed to provide a comfortable and nurturing environment for our residents, offering a range of amenities and care services that cater to their needs.
At Hillsborough County Nursing Home, we prioritize the well-being and happiness of our residents. Our community features a variety of amenities including a beauty salon, fitness room, gaming room, and small library?ensuring there is something for everyone to enjoy. Residents will also appreciate our beautifully landscaped outdoor spaces, perfect for relaxation or socializing with friends. Our dining experience highlights restaurant-style meals that cater to special dietary restrictions, ensuring that every meal is both delicious and nutritious.
We understand that transitioning to an assisted living community can be challenging, which is why we offer move-in coordination and fully furnished accommodations equipped with private bathrooms and kitchenettes. With services such as housekeeping, transportation arrangements for medical appointments or non-medical errands, and access to our computer center and high-speed internet/Wi-Fi, residents can enjoy both independence and support.
Our dedicated staff provides comprehensive care services 24/7. This includes assistance with daily living activities like bathing, dressing, transfers, meal preparation, medication management, and more?all tailored to enhance residents' quality of life. Additionally, our mental wellness program helps ensure emotional support alongside physical care.
Residents can engage in a variety of scheduled activities?from fitness programs to planned day trips?fostering a sense of community and connection among peers. With concierge services available to assist with individual needs or requests, each resident's lifestyle can be personalized.
Located conveniently within proximity to nearby cafes, parks for leisurely strolls, multiple pharmacies and restaurants, as well as hospitals and places of worship; Hillsborough County Nursing Home ensures ease of access while maintaining the comforts of home in an enriching environment.
Experience compassionate care combined with engaging activities at Hillsborough County Nursing Home?a place where comfort meets community!
Hillsborough County Nursing Home is located at 400 Mast Road, Goffstown, NH 03045 in Merrimack County, New Hampshire
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