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3.4 from 28 reviews
5 stars
12
4 stars
3
3 stars
4
2 stars
1
1 stars
8
Overall Review of Riverside Rest Home
common15 reviews mention this
Care is often described as kind
Many reviewers describe staff as caring and responsive to residents.
Across multiple reviews, families describe staff as warm, professional, and attentive, including nurses, aides, and social workers. Several note ongoing communication and the way staff work with residents in different stages of health, including dementia-related care. Some reviews also acknowledge staffing stress or workload, but still describe staff effort and compassion in daily care.
caveat2 reviews mention this
Cleanliness issues come up
Some reviewers report serious cleanliness and hygiene problems.
A few reviews describe the facility as having cleanliness issues serious enough to stand out during visits, including public restrooms and hygiene concerns. Another reviewer emphasizes that the cleanliness problem was not a one-time event, describing persistent issues with restroom cleaning and maintenance.
common2 reviews mention this
Dining quality feels mixed
Dining quality is viewed very differently by residents and families.
One reviewer highlights the cafeteria and says the food was good, along with a comfortable space to lounge and interact. Another reviewer says food quality has changed over time and also raises concerns about residents not getting enough time to eat and the timing of service and cleanup.
caveat2 reviews mention this
Medication and medical attention concerns
Some reviewers raise concerns about medication and medical oversight.
A review describes problems with medical attention and medication management, including claims about lack of doctors evaluation and giving too much medication without appropriate review. Another review discusses how medications are handled on a schedule that may not match individual instructions, describing this as a standardized rather than individualized approach.
differentiator8 reviews mention this
Activities and social support matter
Residents and families often mention activities and engagement.
Several reviewers point to an active activities program, including day-to-day engagement like cards, bingo, movie nights, and scheduled outings. Multiple reviews also tie involvement to support from the social work team and regular updates for families. Even among reviews that are more critical overall, the activities department is singled out as working to keep residents engaged.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
215 resident community capacity
Types of Care
Board and Care Home
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Adults & Children's Medicine of Dover (1.9 miles)
Lallana, Enrico C, Md - Coastal Neurology Service (2.3 miles)
Riverside Rest Home on seniors.fyi includes 9 photos including images showing landscaping, building, trees, flag, nursing home, outdoor, garden, pathway, and more.
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