Riverside Rest Home in Dover, NH
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Nursing Home
276 County Farm Road, Dover, NH 03820
For more information about senior living options: (844) 490-3973
Riverside is very clean and pleasant. The staff at all levels are excellent. Riverside beats any for-profit nursing home the reviewer has encountered. The staff are extremely warm, welcoming, professional, and caring. The activities department goes above and beyond to help residents experience quality of life. The care team is dedicated, compassionate, and consistently attentive to residents' needs. The social workers and nurses consistently show compassion and work to create meaningful activities and therapies. The environment is welcoming, with staff who bring joy to residents. Nurses show extraordinary compassion and kindness, helping maintain residents' dignity. Families highly recommend Riverside and would choose it again for future care.
They describe Riverside as a nightmare due to Covid, with no medical attention and too much medication given without any doctor evaluation. They report that the phones are never answered, there is no bathing protocol, and most staff are defensive or uncooperative when asked about issues. They call the facility a joke and allege that some staff lie, steal, and act negligently, even implying a death resulting from negligence. They say Riverside prioritizes money over patient care, treating residents as monthly payments rather than people. They mention theft of personal items from their loved ones, including a coffee maker, TV, and clothing. They criticize cleanliness and hygiene as unacceptable, with rarely cleaned restrooms and visibly dirty mop water. They allege that medications are dispensed on a rigid schedule rather than based on medical need or meals, contributing to poor management.Riverside Rest Home in Dover, NH is best suited for families seeking an affordable, caregiver-driven long-term option where staff warmth and substantial social programming are the main draws. It works well for residents who need steady daily support, enjoy a busy activities calendar, and benefit from a memory-care emphasis or post-stroke rehabilitation within a familiar, home-like setting. The facility's strength lies in people: from front-desk staff to nurses, aides, social workers, and volunteers, the consensus is that genuine compassion and consistent attention to residents' dignity are present across shifts. For families comfortable with an older building footprint and a less flashy atmosphere, Riverside can feel like a steady, trustworthy choice with real heart.
People who may want to consider alternatives include those prioritizing pristine sanitation, flawless communication, or rapid, proactive medical intervention. Several reviews flag gaps in responsiveness, rough edges in coordination between departments, and occasional lapses in accountability or transparency. When a loved one requires meticulous oversight - especially around medication reviews, timely doctor evaluations, and goal-oriented discharge planning - the risk of delays or fragmented messaging can matter more than the warmth of care. If a county facility with limited budget constraints and a desire for tighter operational discipline is non-negotiable, exploring other options is prudent.
On the plus side, Riverside's long list of strengths helps many residents thrive despite the drawbacks. Cleanliness is repeatedly cited as a standout, with a pleasant atmosphere and well-maintained common areas noted by families and volunteers. The activities department consistently pushes for meaningful engagement - rehab routines, trips, crafts, and social events - so residents stay connected, motivated, and less isolated. The care teams, including social workers and therapy staff, are described as thorough and compassionate, capable of crafting individualized programs that align with family goals. The presence of multiple units to accommodate different levels of need adds flexibility for transitions between care plans without forcing a move.
Yet, several recurring concerns temper that strength. Communication gaps and occasional misalignment between the front-end staff, nursing team, and families surface in reviews, with some families feeling "left in the dark" or frustrated by delayed responses. Medication management is a touchy topic: reviews describe scheduling that sometimes seems more routine than clinically targeted, with meals and meds not always perfectly synchronized in practice. Hygiene and cleanliness have been cited as uneven, with reports of inconsistent bathroom upkeep and questions about daily housekeeping. A notable thread centers on staff workload and morale - overextended teams can undermine the very care standards Riverside supporters rely on, especially during peak times or after-hours when fewer hands are available.
These pros and cons interact in meaningful ways. The warmth and creativity of the staff and the robust activity calendar can offset some deficiencies in structure by preserving residents' quality of life and dignity. Families often find reassurance in proactive social work involvement, regular contact from nurses, and hands-on therapy that keeps people moving and engaged. Affordable pricing is a critical offset for families needing extended care within budget constraints, and the facility's capacity to tailor units to memory care and other conditions provides a level of reassurance that a resident won't be relegated to a mismatched setting. When care plans are working smoothly, Riverside can feel like a tightly knit community where residents are known and valued.
The practical verdict is clear: Riverside Rest Home can be an excellent fit for families who want a resident-focused, community-driven environment with substantial programming and an affordable price tag, especially for memory care and post-acute needs. It is less ideal for families whose priority is flawless operational discipline, perfect hygiene metrics, or immediate, transparent crisis response. Prospective residents and families should approach the process with a plan for close, ongoing engagement: request detailed care plans, insist on clear medication review protocols, tour multiple units, and meet the social worker and therapy teams to gauge how they collaborate with families. Ask about incident reporting, housekeeping schedules, and after-hours accessibility to ensure alignment with expectations.
In practice, the next steps are straightforward. Schedule a tour, observe activities in progress, and speak with current residents and several shifts of staff. Ask to review a sample care plan, med administration schedule, and audit the dining experience for potential delivery of meals in a timely, nutritionally appropriate way. Inquire about theft-prevention measures and how staff respond to concerns about belongings. Compare Riverside's dementia and rehabilitation offerings with alternatives - particularly facilities with stronger on-site medical oversight or more stringent housekeeping metrics. For families who can actively partner with the facility, Riverside Rest Home offers a compassionate, lively, and affordable option that often delivers more than its modest footprint suggests.
215 resident community capacity
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Rest Home in Dover, NH is a skilled nursing facility that provides exceptional care and a comfortable living environment for seniors. Our community offers a wide range of amenities to enhance the quality of life for our residents.
Residents at Riverside Rest Home can enjoy the convenience of our on-site beauty salon, where they can indulge in various grooming services. They can also relax and unwind in their fully furnished rooms while watching their favorite shows on cable or satellite TV. Community operated transportation is available, ensuring that residents have easy access to nearby destinations.
For those who are tech-savvy or need to stay connected with loved ones, our computer center and Wi-Fi/high-speed internet offer the perfect solution. Our dining room serves restaurant-style meals, catering to special dietary restrictions when necessary. Residents can also choose to use the kitchenette in their private rooms for more personalized meal preparation.
To promote an active lifestyle, Riverside Rest Home features a fitness room and a wellness center where residents can engage in physical activities and receive assistance with daily living tasks. The gaming room provides opportunities for socialization and entertainment. Our outdoor space includes a beautiful garden where residents can relax amidst nature.
Our dedicated staff ensures that all residents receive round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We provide medication management services and follow specialized diets such as diabetes diets. Mental wellness programs are also implemented to support the emotional wellbeing of our residents.
At Riverside Rest Home, there is never a dull moment. Our concierge services help plan day trips for residents to explore nearby parks, cafes, restaurants, pharmacies, places of worship, physicians' offices, hospitals, and other destinations within proximity. There are resident-run activities scheduled daily along with fitness programs designed to keep everyone engaged.
If you are searching for an assisted living community that prioritizes your loved one's comfort and overall well-being while providing exceptional care services and ample amenities, look no further than Riverside Rest Home in Dover, NH.
Riverside Rest Home is located at 276 County Farm Road, Dover, NH 03820 in Strafford County, New Hampshire
Riverside Rest Home on seniors.fyi includes 9 photos including images showing landscaping, building, trees, flag, garden, pathway, outdoors, nursing home, and more.
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Outdoors
Decor
Building
Trees
Landscaping
Garden
Entrance
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Nursing Home
