Wingfield Hills Health & Wellness

Pros

• The care that the patient's mom received was impressive, with helpful and caring staff.
• The therapy services provided were great, helping the patient come home stronger than before.
• The facility is clean, well-kept, and has pleasant staff who are easy to work with.
• The physical therapist is described as awesome, contributing positively to the environment at Wingfield Hills.
• Overall experiences for some patients were good, with effective communication during conference calls.
• Many staff members were noted as kind and responsive to concerns raised by family members.

Cons

• The facility is short-staffed, leading to delayed assistance for patients and concerns about care quality.
• The food served is often perceived as bland and unappetizing, with complaints about poor nutritional options.
• There are issues with hygiene, including incidents of residents being dirty and not receiving proper personal care.
• Staff members seem overworked and unable to provide timely help or adequate attention to individual patient needs.
• There have been problems with medication administration, resulting in patients missing their prescribed treatments.
• Communication with families regarding patient updates is insufficient, leaving them feeling uninformed about their loved ones' progress.
• The overall experience has left some loved ones unhappy with the level of care provided at the facility.

Review

Wingfield Hills has garnered a range of feedback, showcasing both commendable aspects and areas needing improvement. One recurring theme throughout the reviews is the quality of care provided by the nursing and therapy staff. Many reviewers expressed their satisfaction with the attentive and caring nature of the team. For instance, one individual noted that their loved one came home “stronger than before” after receiving excellent therapy, while another emphasized that staff were always “pleasant and easy to work with.” The dedication of the physical therapists was particularly highlighted, with patients appreciating how they worked diligently to help improve mobility after surgery or health issues.

Despite these positive remarks about care quality, several reviewers pointed out significant challenges related to staffing levels. Complaints emerged regarding short-staffing issues, which directly affected patient care. One reviewer lamented that there were not enough Certified Assistants (CAs) available to attend to their loved one’s needs promptly. Another noted that nurses seemed overwhelmed with responsibilities, resulting in delayed assistance during critical moments. This sentiment was echoed by multiple users who felt compelled to advocate for their loved ones aggressively due to perceived gaps in attention and support from staff.

Food quality was another focal point of concern among those reviewing Wingfield Hills. While some patients found meals satisfactory or even enjoyed them—especially noting prompt meal times—others described the food as bland or inappropriate for dietary needs. A specific complaint mentioned serving beans two nights in a row for dinner without considering seniors' health requirements, suggesting shortcomings in menu planning and nutrition management which can significantly impact recovery for elderly residents.

Cleanliness appeared as a generally accepted standard within Wingfield Hills; however, experiences varied among individuals. Some praised it as “very clean,” while others pointed out more serious hygiene issues faced by their loved ones. Reports of soaked bedding and filthy clothes sparked frustration for family members who felt compelled to intervene personally when basic hygiene should have been handled by facility staff members. Such incidents raised questions about accountability in consistently meeting sanitary standards expected in a rehab setting.

Additionally, communication—or lack thereof—was frequently mentioned throughout the reviews. Family members expressed disappointment with limited updates on their loved ones’ conditions, longing for improved dialogues between caregivers and families about treatment progress and overall well-being. Although one user appreciated holding conference calls for updates regarding their loved one's condition, they still wished for more frequent communication from staff on day-to-day progress instead of relying solely on scheduled meetings.

On a more positive note, several reviewers articulated life-changing experiences at Wingfield Hills Health Center that revitalized their loved ones' health following serious medical events such as pneumonia or surgery recovery demands. Success stories emphasized profound improvements post-rehabilitation—from regaining independence through activities like driving again or playing musical instruments—to just being able to participate more fully in daily life compared to pre-treatment conditions. These testimonials underscore instances where dedicated interventions led to tangible health benefits but also highlight underlying disparities based on staffing shortages affecting service delivery's overall efficiency.

In summary, while Wingfield Hills provides commendable rehabilitation services through skilled nursing care and effective therapies leading to significant patient improvements post-admission, it's essential for facility management to address persistent concerns regarding staffing levels, food quality, hygiene practices, and communication strategies with families. An earnest approach toward these adjustments could elevate patient experiences further while solidifying confidence in this healthcare provider's commitment towards excellence in resident care.

This part of Sparks, Nevada offers a convenient and accessible location with a variety of amenities nearby. There are several cafes, pharmacies, physicians' offices, hospitals, parks, restaurants, places of worship, theaters, and transportation options in the vicinity. The close proximity to multiple Starbucks locations and medical facilities such as Northern Nevada Medical Group and Renown Medical Group make it easy for seniors to access daily essentials and healthcare services. Additionally, the presence of parks like Sparks Marina Park provides opportunities for outdoor recreational activities. With reliable transportation options like rental car services and the Reno-Tahoe International Airport within a short distance, seniors can easily travel in and out of the area. Overall, this part of Sparks offers a well-rounded community with convenient amenities for senior living.

Cafes

• Starbucks (0.2 miles)
• Starbucks (5.1 miles)
• Lighthouse Coffee (5.3 miles)
• Starbucks (6.5 miles)

Pharmacies

• Save Mart Supermarkets (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)
• Smith's Food & Drug (4 miles)

Physicians

• Northern Nevada Oral & Maxillofacial Surgery (2.3 miles)
• Northern Nevada Medical Group (2.4 miles)
• Vista Family Medicine (2.5 miles)
• Skin Cancer and Dermatology Institute - Sparks (2.5 miles)
• Alm Family Medical (3.1 miles)
• Sierra Nevada Wellness Center (3.4 miles)
• Family Eyecare Associates (3.6 miles)

Hospitals

• Saint Mary's Urgent Care Spanish Springs at Ion Dr (2.4 miles)
• Renown Medical Group (2.8 miles)
• Renown Rehabilitation Hospital (7.7 miles)

Parks

• Pagni Park (4.5 miles)
• Sparks Marina Park (5.4 miles)
• Sage Street Park (7.1 miles)
• Rancho San Rafael Regional Park (8 miles)

Restaurants

• Flowing Tide Pub 4 (4.7 miles)
• Bully's Sports Bar & Grill (4.8 miles)
• Taco Bell (5.1 miles)
• Chick-Fil-A (5.5 miles)
• Popeyes Louisiana Kitchen (5.5 miles)
• Black Bear Diner Sparks (5.5 miles)
• McDonald's (5.7 miles)

Places of Worship

• Immaculate Conception Catholic Church (4.8 miles)

Theaters

• Galaxy Theatres Victorian (6 miles)

Transportation

• Enterprise Rent-A-Car (7.6 miles)
• Terminal C (8.1 miles)
• Escape Lounges (8.2 miles)
• Reno-Tahoe International Airport (RNO) (8.2 miles)
• Baggage Claim (8.2 miles)
• Hertz Rent A Car (8.3 miles)
• Reno Tahoe Rental Car (8.3 miles)