465 Terracina Way, Reno, NV 89521
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Vanessa provided quiet confidence that put the family at ease during hospice care. Vanessa gave baths, helped prepare her grandfather on his last day, and guided the family through difficult questions with love and compassion. Vanessa is described as a wonderful human being, a godsend, and highly valued by her team. Katie Heyder is a kind, loving nurse who cared for her patients with warmth and compassion and supported their families. Katie turned on comforting music, explained things clearly, and offered steady support to Gary and his Dad. Marissa, Chris, Jay, Michelle, and Kristi are praised for professionalism, empathy, and unwavering presence when they were needed most. The Advanced Hospice team is described as brilliant, conscientious, and compassionate. Priscilla, Katy, Melissa, and the whole team provided care that was exceptional and beyond expectations. David Saldana is cited as a trusted helper who helped the patient regain strength and formed a meaningful bond. The staff listens, customizes the program to fit each need, and provides one of the best healthcare experiences. The company is credited with remedying issues promptly and restoring peace of mind by ensuring patient comfort. The hospice team is described as wonderful, loving, and capable caregivers. The organization is recommended to others for hospice care and is viewed as among the best.
There was a VERY BAD experience with one of the nurses. They discharged him from Hospice without a Treatment Plan or Discharge Plan. He went from highly medicated to unmedicated. There were grievances filed and lawyers consulted. Readers were advised to stay away from this company. There were repeated delays in the delivery of essential medications and promised supplies were never received. The lack of professionalism and disregard for the patient's well-being was unacceptable.The collection of reflections and testimonies paints a vivid picture of Advanced Home Hospice as a diligent, compassionate presence in some of the hardest moments families face. Across many voices, one name stands out: Vannessa, a CNA whose quiet confidence and loving care helped steady anxious hearts during the most trying times. Families describe how she arrived with a calm assurance that immediately put everyone at ease. She provided practical, intimate support - baths for elderly grandparents, getting a loved one ready on his last day - and she did more than the technical tasks. She gently guided questions and considerations, answered hard questions with bravery, and offered a level of tenderness that made her feel almost like part of the family. The sentiment is repeated in multiple notes: Vannessa's presence is deeply valued, and many wish her recognized and rewarded for the extraordinary dedication she shows on a daily basis.
The praise for Vannessa is echoed in broader, equally heartfelt tributes to the organization's caregiving staff. Another message lauds an Advanced Home Hospice CNA named Vanessa as "the most wonderful human being" and a "God Send." The writer's mother, who struggles with two forms of dementia, looks forward to visits because of the way Vanessa helps her feel clean, confident, and cared for. The same voice mentions how Vanessa shaved the writer's father and helped him feel handsome when the time was right - another small, intimate act that conveyed dignity and respect in the darkest hours. Across these notes, Vanessa's empathy and regard for patient dignity shine through, and the desire for her continued recognition and fair compensation is clear.
Amid the overwhelmingly positive feedback, there is also a candid account of a very bad experience in Fernley, NV, that stands in sharp relief to the otherwise glowing testimonies. According to this reviewer, a nurse's care fell far short of expectations - without a proper treatment plan or discharge plan, the patient was discharged while still heavily medicated, then left unmedicated and without appropriate follow-up. This caused significant distress and prompted grievances and legal consultation. The negative experience is presented as an exception within the system, and the reviewer notes that the problem was ultimately resolved after involvement from superiors. A different nurse, a doctor on board, and timely medication and reassessment brought relief and comfort to the patient and family. The message closes with gratitude for the actions taken to ensure such lapses do not recur, underscoring the critical importance of accountability and responsive care.
Beyond these incidents, a neighbor's recollection highlights Katie Heyder, another nurse associated with Advanced Hospice. The neighbor describes Katie as kind, loving, and deeply capable, offering not just medical care but real emotional support to Gary, Nancy, and their family as Nancy's end-of-life journey unfolded at home. The account details practical help - explaining procedures, preparing the family for what would come, and even providing comforting touches like turning on soothing music. The neighbor's words convey appreciation for Katie's compassion, patience, and the sense that she stood with the family every step of the way. The explicit appreciation for Katie, and the wider sense that Advanced Hospice employs people who bring such warmth to their professional roles, is a recurring thread throughout these notes.
Other reflections broaden the lens to celebrate multiple team members and the overarching ethos of the organization. Several messages commend a constellation of caregivers - Marissa, Chris, Jay, Michelle, Kristi - whose professionalism, empathy, and steadfast presence were a source of strength during incredibly difficult times. One writer, whose husband received hospice care from a different provider initially, found that Advanced Hospice's team stood out for their conscientious, direct, and compassionate approach. Even after the husband chose another provider, the admirer stressed that they would gladly turn to Advanced again if needed, highlighting the enduring impact of clear communication, patient-centered care, and genuine respect for both patients and caregivers.
Within the same spirit of gratitude, testimonials recount experiences where Priscilla, Katy, Melissa, and the broader team delivered exceptional care that went beyond the basics. A patient who felt "disheveled" at the outset describes how the Advanced team helped restore strength and vitality, transforming their life in meaningful ways. The sense of being heard - of a program tailored to one's own needs - emerges repeatedly: a caregiver who listens, adapts, and keeps the patient and family anchored through a difficult journey. In these accounts, individuals express a deep sense of thanks for the "life givers" who brought new energy and hope when it mattered most.
Finally, the collection includes a cautionary note about service gaps, noting delays in medication delivery and promised supplies, and criticizing professionalism in certain interactions. While this perspective contrasts with the broader stream of praise, it remains part of the overall portrait: hospice care is too vital to be marred by avoidable delays or lapses, and the reviewer emphasizes the expectation that timely medication, adequate supplies, and strong communication are non-negotiable standards. In that same breath, the reviewer acknowledges that other families have found the organization responsive and effective in remedying issues, underscoring the ongoing commitment to accountability, quality improvement, and patient comfort.
Together, these voices construct a rich, multi-faceted portrait of Advanced Home Hospice. The prevailing tone is one of deep appreciation for staff who treat patients with dignity, compassion, and individualized attention. Vanessa's quiet authority and family-like warmth, Katie Heyder's compassionate steadiness, and the broader team's commitment to listening, explaining, and comforting all contribute to a narrative of care that many families hold dear in their hardest times. While there are cautions about isolated missteps, the overarching story is one of heartfelt gratitude, professional excellence, and a shared hope that these caregivers are recognized, supported, and continued in their essential, life-affirming work.
2 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terracina Home Care in Reno, NV is a cozy and fully furnished assisted living community that offers a wide range of amenities and care services to meet the individual needs of its residents. The community features a spacious dining room where delicious and nutritious meals are served to accommodate special dietary restrictions. Residents can enjoy the beautiful outdoor space and garden, perfect for relaxation or socializing with friends and family.
Terracina Home Care also provides housekeeping services to ensure a clean and comfortable living environment for all residents. Move-in coordination is available to ease the transition process for new residents. With Wi-Fi/high-speed internet and telephone access, residents can easily stay connected with loved ones or engage in online activities.
The caring staff at Terracina Home Care offers assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives the support they need. Diabetes diet management and medication management services are provided to promote health and well-being among residents with specific healthcare needs. Additionally, meal preparation and service are available to ensure that residents receive proper nutrition throughout the day.
To enrich their daily lives, residents can participate in scheduled daily activities organized by the community. Whether it's engaging in stimulating games or participating in group outings, there is always something exciting happening at Terracina Home Care.
Conveniently located near various amenities, there are two cafes, four pharmacies, thirteen physicians' offices, eight restaurants, and three hospitals nearby. This ensures easy access to essential services and provides peace of mind for both residents and their families.
Overall, Terracina Home Care offers a warm and welcoming environment where individuals can receive personalized care while enjoying a fulfilling lifestyle surrounded by great amenities and nearby conveniences.
Terracina Home Care is located at 465 Terracina Way, Reno, NV 89521 in Washoe County, Nevada
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