Amy's Eden Assisted Homes in Reno, NV

10537 Eagle Falls Way, Reno, NV 89521

For more information about senior living options: (844) 490-3973

4.4 from 19 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
1
1 stars
2

Assisted Living

Overall Review of Amy's Eden Assisted Homes

Pros

  • pro My dear friend moved into one of the houses of Amy's Eden and she absolutely loves it.
  • pro She keeps telling me about how wonderful and personalized the care she is that she has been receiving since moving in.
  • pro The admins here care so much for their seniors.
  • pro The owners are the kindest people! They are truly caring and thoughtful.
  • pro Positive experience with Amy's Eden Senior Care.
  • pro This is a unique facility. They went out of their way to make my mother's transfer seamless, which was not easy.
  • pro Wonderful staff.
  • pro This place gives an outstanding care for your love ones. My grandmother got the best care she needed and felt very comfortable and very happy being with them??
  • pro Truly such a beautiful place with wonderful people that all welcome you and treat you as if you're family.
  • pro My Mother-law was in this facility for several years and we could always tell she was so happy there.

Cons

  • pro The reviewer asserts that the company committed criminal acts.
  • pro The reviewer believes the facility mishandled their father's care and acted unlawfully, and should lose its license.
  • pro The reviewer warns others to stay away, claiming there are better facilities that will truly take care of loved ones at the end of life.
  • pro The reviewer alleges staff deprived the patient of liquids and failed to change his depends or clean his sheets.
  • pro The reviewer reports billing issues, including an improper late fee and overall inconsistent billing practices.
  • pro The reviewer alleges abuse and says Amy's Eden did not ask questions about it despite a police report and videos.
  • pro The reviewer claims the facility did not honor the medical power of attorney and blocked access to the patient's medical affairs.

Review

Amy's Eden Assisted Homes in Reno, NV is best suited for families seeking a small, home-like living arrangement where an elderly loved one can receive highly personalized attention in a warm, intimate setting. This community appeals to residents who thrive on daily consistency, meaningful interaction with caregivers, and the comfort of a house-like environment rather than a large, impersonal campus. When the goal is to have caregivers who know the resident well, anticipate needs, and help with daily routines in a neighborly atmosphere, Amy's Eden delivers with notable strength.

There are clear signals that some families may want to weigh alternatives carefully. While many reviews sing praises of heartfelt care and smooth transitions, other accounts raise serious concerns about safety, governance, and communication. Allegations range from poor handling of medical needs and inconsistent staffing to outright claims of abuse and criminal acts. Billing disputes, delays in sharing information, and questions about access to a loved one's belongings and records add layers of risk that would concern families prioritizing robust oversight and irrefutable accountability. In short, this is a community that can be luminous for some residents - and fraught for others, depending on circumstances and expectations.

On the plus side, the strongest pro is authentic, person-centered care delivered by caregivers who are described as patient, attentive, and deeply compassionate. Families repeatedly highlight staff members who treat residents like family, notice subtle changes in health or mood, and provide 24-hour presence and support. The owners and leadership come across as genuinely caring, with a demonstrated willingness to jump in during transitions or difficult moments. In many cases, families credit Amy's Eden with facilitating a seamless move from hospital or rehab, and with maintaining a homelike rhythm that reduces stress for seniors and their families alike.

Yet the flip side cannot be ignored. The most persistent red flags in the collective impressions point to instability and gaps in governance. Frequent staff turnover, coupled with assertions that staff concerns about wages and working conditions affect continuity of care, raises questions about consistency of daily routines and the reliability of medical or personal assistance over time. Communication challenges - whether about a resident's condition, care plans, or billing - appear in several accounts, sometimes with urgent requests for documentation or updates that go unreturned for days. When families confront these issues, the frustration can erode trust despite moments of exceptional warmth and competence on the ground.

For families evaluating a decision, the path forward is practical and disciplined. Demand clear, written care plans that specify medical oversight, medication administration, and emergency protocols. Request the latest licensing status and any state survey results, and insist on meeting multiple caregivers who would be assigned to a loved one. Probe staff schedules and turnover rates, and seek transparent billing policies with a fixed calendar for payments and late-fee assessments. If possible, ask to review incident logs and how purported concerns would be escalated to a supervisor or owner. Above all, visit with a critical eye, request references, and verify that family access to a resident's room, belongings, and medical information is handled promptly and respectfully.

The bottom line is that Amy's Eden Presents a clear, compelling value for families who prize a home environment and deeply personalized care - and who can invest time and energy into ongoing oversight and relationship-building with the staff and owners. For those with a low tolerance for risk around staffing stability, communication consistency, or governance, alternatives with stronger, more transparent risk management and a consistently staffed model may be a wiser choice. If a family can secure transparent processes, insist on accountability, and actively participate in care decisions, this community can be a genuinely loving home that supports a resident's dignity and comfort. Otherwise, steer toward options with a proven track record of steady operations and unambiguous policy enforcement.

Features

Housing

  • 2 resident community capacity 2 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Reno Tahoe International (5 miles away) Reno Tahoe International (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Amy's Eden Assisted Homes, a vibrant assisted living community located in the heart of Reno, NV. Our facility is designed to provide a warm and inviting atmosphere, offering a variety of amenities that promote comfort and well-being for our residents. Enjoy dining in our spacious dining room or relax in beautifully landscaped outdoor spaces and gardens.

Each living area is fully furnished, ensuring residents feel right at home from the moment they arrive. Our dedicated staff is committed to providing exceptional housekeeping services and personalized move-in coordination to facilitate a smooth transition.

At Amy's Eden, we understand that each resident's needs are unique. We offer comprehensive care services tailored to support activities of daily living, including assistance with bathing, dressing, and transfers. Our team coordinates closely with healthcare providers to ensure all medical needs are met effectively. For residents managing specific dietary requirements or diabetes, we provide meal preparation and service that honors individual preferences while adhering to special dietary restrictions.

We believe in keeping our residents engaged and active; thus, we schedule daily activities that foster social connection and personal growth. With transportation arrangements available for medical appointments and visits to doctors, we prioritize accessibility without compromising independence.

Conveniently located near essential amenities, such as parks for leisurely strolls, pharmacies for health needs, numerous physicians for medical care, restaurants for dining out, cafes for casual get-togethers, and hospitals for any emergencies, our community ensures that everything you need is just a short distance away.

At Amy's Eden Assisted Homes, we strive to create an enriching environment where residents can thrive while receiving the support they deserve. Come experience compassionate care combined with a sense of community at our assisted living home in Reno!

Nearby Places of Interest

Physicians

  • Nevada Orthopedics (0.3 miles)
  • Sierra Pediatrics (0.4 miles)
  • Silver Sage Center For Family Medicine (0.4 miles)
  • Western Nevada Foot & Ankle Center (0.8 miles)
  • Complete Family Care (0.9 miles)
  • Maria Sheila Santa Maria Torres MD (0.9 miles)
  • Renown Medical Group - Endocrinology (0.9 miles)

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (3 miles)
  • Target Pharmacy (3 miles)
  • Scolari's Food & Drug Company (3.9 miles)
  • Save Mart Supermarkets (4.3 miles)
  • Walgreens (5.1 miles)

Restaurants

  • Twisted Fork (0.7 miles)
  • BJ's Restaurant & Brewhouse (1.5 miles)
  • Skipolini's Italian (1.6 miles)
  • In-N-Out Burger (2.3 miles)
  • McDonald's (2.6 miles)
  • Butchers Kitchen Char-B-Que (2.7 miles)
  • Sushi Minato (3.2 miles)

Hospitals

  • Renown Health (0.8 miles)
  • Tahoe Pacific Hospital (0.9 miles)
  • Behavioral Medicine Associates (3.4 miles)
  • Manor Care (5.8 miles)

Cafes

  • The Cup Café (3.2 miles)
  • Starbucks (3.3 miles)
  • Perenn Bakery (3.6 miles)
  • Starbucks (4.4 miles)
  • Magpie Coffee Roasters (6.3 miles)
  • Starbucks (6.4 miles)

Parks

  • Bartley Ranch Regional Park (4 miles)
  • Mira Loma Park Maintenance Shop (4.2 miles)

Transportation

  • Reno-Tahoe International Airport (RNO) (5.6 miles)
  • Escape Lounges (5.6 miles)
  • Baggage Claim (5.6 miles)
  • Terminal C (5.6 miles)
  • Reno Tahoe Rental Car (5.7 miles)
  • Hertz Rent A Car (5.7 miles)
  • Enterprise Rent-A-Car (6.4 miles)

Frequently Asked Questions

Where is Amy's Eden Assisted Homes?

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