Mission Pines Nursing & Rehabilitation Center
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2860 East Cheyenne Avenue, North Las Vegas, NV 89030
For more information about senior living options: (844) 490-3973
The staff at Mission Pines treats residents with kindness, compassion, and respect. Mission Pines is a godsend for families seeking care. Joyce is helpful, charismatic, and welcoming. The staff and administration are wonderful. Mission Pines is a friendly place with a great atmosphere. The facility is clean and the staff are professional, caring, and open for conversation. The staff are friendly, accommodating, and attentive to patients. Visitors and external providers find Mission Pines organized, clean, and well-run. Mission Pines is a blessing; residents are safe and well cared for. The environment fosters warm interactions, smiles, and pleasant moments with residents. Families feel able to visit and connect with loved ones; the staff are supportive. Community involvement with Mission Pines brings joy to residents.
The environment was described as deeply troubling with a toxic culture and unprofessional staff behavior. Rooms were unclean and basic hygiene needs were neglected, with patients' emotional well-being seemingly overlooked. Personal items, including a handmade birthday quilt and a KC Chiefs jersey, reportedly disappeared and were not promptly addressed by staff. The front desk was criticized as unresponsive and disrespectful, making it difficult for families to reach or visit their loved ones. The facility was labeled abusive and non-professional, with some reviewers calling it "hell" for anyone. There were allegations of neglect leading to open sores and random bruises on an elderly resident, suggesting serious care deficiencies. Families reported persistent communication failures, with calls not answered and visits not coordinated. One reviewer described the overall care as disgusting and disheartening, highlighting serious deficiencies.Mission Pines Nursing and Rehabilitation Center evokes a wide range of experiences among those who have lived, visited, or worked there. For many, the facility feels like a welcoming, friendly, and respectful environment where residents are cared for with kindness, compassion, and patience. Several reviewers emphasize that the staff and administrators genuinely show care, and they describe Mission Pines as a "godsend" or a "great atmosphere." In particular, several people highlight the positive impact of individual staff members who go above and beyond, with frequent praise for Joyce, noted as helpful, charismatic, welcoming, and consistently pleasant. The sentiment about the staff is repeatedly that they are friendly, professional, and attentive to patients' needs, contributing to an overall sense of warmth and safety for residents.
Alongside the praise for the people who work there, families and visitors repeatedly mention that the facility feels friendly and inviting to interact with. There are several expressions of gratitude for the way staff engage with residents and visitors alike, with comments like "the staff is wonderful" and "they take good care of people who truly need it." Reviewers describe moments of joy and good experiences - smiles from staff, enjoyable visits, and a generally pleasant atmosphere - together with appreciation for the way the facility invites community members and volunteers to participate in the residents' lives. The positive notes often hinge on personal connections and the sense that the team is supportive and respectful.
However, the picture is not uniformly rosy. A number of reviews raise serious concerns about the care environment and day-to-day operations. Some residents' families report theft or loss of personal items, including handmade quilts and keepsakes, with claims that stolen items resurfaced only after complaints were made. One reviewer notes that a beloved birthday quilt and a KC Chiefs jersey disappeared, and while some items were eventually replaced, the experience raised questions about item security and the facility's responsiveness to incidents. Another account describes a pattern of neglect and disengagement, with calls for stronger oversight of care and responsiveness to problems.
Serious concerns extend to the quality of care and the facility's culture in certain circumstances. A reviewer recounts a period during clinical placement that exposed what they described as a toxic environment: staff who spoke poorly of one another, rooms that were not clean, hygiene needs that were inadequately addressed, and an emotional climate that failed to prioritize residents' well-being. This account paints a stark contrast to the courteous and friendly demeanor elsewhere in the reviews, emphasizing that patient safety, dignity, and compassion must be consistently upheld, not merely in isolated moments. The writer expressed deep disappointment and a hope that leadership would implement meaningful changes to address these deficiencies.
Cleanliness and overall upkeep emerge as mixed factors as well. While some comments praise the facility as clean and well-maintained, others caution that it is not the cleanest environment and that cleanliness is a notable negative point for them. There is a sense that cleanliness and the appearance of the facility can vary by area and day, which adds to the impression that the experience is not uniform across all residents and sections of the building. Security of belongings is a parallel concern for some families, who worry about the safety of private items and the consistency of staff oversight.
Communication and accessibility are recurring themes in the commentary, especially from family members trying to connect with loved ones. Several reviewers describe frustration with the front desk and telephone accessibility, reporting that calls are frequently not answered and that reaching the right staff to get updates can be difficult. One account details daily attempts to contact staff with no success, leaving the family feeling disengaged from their loved one's day-to-day status. The difficulty in arranging visits - whether due to COVID restrictions or administrative hurdles - adds to the sense of disconnection for families, although some visitors note that window visits and external communications sometimes offer partial solutions when conventional channels fail. In some statements, relatives express a sense of being let down when expectations around contact and timely updates are not met.
Beyond the day-to-day care and operations, Mission Pines plays a role in the broader community and spiritual life of many residents. Several accounts highlight positive interactions with outside ministries and faith-based groups that visit the facility, bring songs, and share messages of hope. The Mission Ministry at Second Baptist Church and Agape International Ministries are mentioned as sources of warmth, joy, and spiritual support for residents, with volunteers organizing communion services, celebrating holidays, and fostering a sense of fellowship. These testimonials underscore the facility's capacity to be more than a medical housing option - it's viewed by many as a community hub where residents can feel a sense of belonging and connection.
Personal experiences further color the overall portrait. For some families, Mission Pines is a place of comfort and reassurance that their loved ones are cared for by people who genuinely want the best for them. Others, however, carry with them a strong warning to prospective families: search for alternatives if possible, particularly when concerns about communication, safety, and consistent quality of care are present. In one intensely negative account, a family describes severe upheaval surrounding a parent's health decline and a broader sense of abuse and neglect, concluding with a plea for families to consider other options. These stark, emotional testimonials remind readers that the reality of nursing home care is multifaceted and deeply personal.
Taken together, the collection of reviews presents a multi-dimensional picture. Mission Pines is celebrated by many for its friendly staff, compassionate care, and a welcoming atmosphere that can feel like a true home for residents. Yet the same facility is criticized by others for lapses in safety, cleanliness, administration, and communication that can undermine trust and well-being. The contrast between these experiences highlights the importance of consistent, high-quality care, reliable staff accessibility, and rigorous attention to residents' personal possessions and dignity. For families weighing options, the reviews suggest both the potential for excellent, heartfelt care and the real risk of gaps that require vigilant oversight and proactive advocacy.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mission Pines Nursing & Rehabilitation Center in North Las Vegas, NV is a vibrant and comfortable assisted living community that provides exceptional care and amenities for its residents. The center offers a wide range of amenities to enhance the lifestyle of its residents, including a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for convenience, a computer center for digital activities, and a fully furnished living space for comfort.
Residents can enjoy various recreational activities with the gaming room, fitness room, small library, and outdoor space. Dining at Mission Pines Nursing & Rehabilitation Center is a delightful experience as it offers restaurant-style dining in a spacious dining room. Special dietary restrictions are taken into consideration to provide personalized meal options.
The care services provided at Mission Pines Nursing & Rehabilitation Center are designed to meet individual needs. With 24-hour call system and supervision, residents can have peace of mind knowing assistance is always available. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. The center also provides medication management to ensure residents receive their prescribed medications on time. Additionally, there is a mental wellness program in place to support the emotional well-being of the residents.
Transportation arrangements are made both for non-medical purposes and medical appointments. Move-in coordination services are provided to make the transition smooth for new residents. Furthermore, there is Wi-Fi/high-speed internet available throughout the community.
Mission Pines Nursing & Rehabilitation Center takes pride in its active community life by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. It ensures there are ample opportunities for social engagement and personal growth.
Located conveniently close to pharmacies, physicians' offices, restaurants, places of worships, and hospitals nearby provides easy access to essential services outside the community.
Overall, Mission Pines Nursing & Rehabilitation Center combines exceptional care services with outstanding amenities to create an assisted living community that promotes independence, comfort, and an active lifestyle for its residents.
Mission Pines Nursing & Rehabilitation Center is located at 2860 East Cheyenne Avenue, North Las Vegas, NV 89030 in Clark County, Nevada
Mission Pines Nursing & Rehabilitation Center on seniors.fyi includes 4 photos including images showing bedroom, interior, decor, building, architecture, courtyard, landscaping, pathway, and more.
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