College Park Rehabilitation Center

Pros

• The people at College Park are very friendly and generous, providing a supportive environment for residents.
• Staff members take the time to answer all questions and explain long-term plans, showing dedication to care.
• Residents are making progress in their therapy, and the rehab therapists are gentle and effective in their exercises.
• Meals provided are hot and wholesome, with a good menu that some residents enjoy.
• Communication from staff is appreciated, especially during conference calls regarding appointments.
• The facility is generally clean, with daily maintenance being performed to keep it tidy.
• Nurses and aides are attentive and respectful, ensuring that loved ones receive appropriate care.
• The administrator addresses concerns promptly, demonstrating a commitment to family involvement and resident well-being.

Cons

• One employee was rude about receiving care, which left a negative impression on the loved one.
• The facility smells horrible, raising concerns about cleanliness and hygiene.
• My loved one had urine on him, and his catheter was leaking, indicating inadequate attention to personal care.
• There were instances where the staff did not clean the mouth of my loved one or check necessary hygiene requirements.
• A family member had to inform the staff to clean the ceiling over their loved one's bed, suggesting a lack of thorough cleaning.
• The loved one experienced digestion problems and went without food for a week, which went unnoticed by the staff.
• A bandage for an injury was not changed daily, indicating neglect in care protocols.
• The therapy staff were reported as rude during interactions with patients.
• Staff members attempted to prevent a family member from calling 911 when they felt it was necessary.
• The meals served did not look appealing, and there were complaints about frequent empty water pitchers during visits.

Review

In recent assessments of College Park, numerous caregivers and family members have shared their experiences, reflecting a mix of satisfaction and concern regarding the services provided. Many reviewers express appreciation for the staff’s attentiveness and friendly demeanor, emphasizing their commitment to helping clients regain independence. Several families noted the positive interactions they had with therapists and nurses during visits, highlighting the progress their loved ones were making in rehabilitation. The overall sentiment is one of hope as people reported seeing tangible improvements in areas such as speech therapy, which gives families reassurance about their loved ones' recovery.

However, the challenges posed by COVID-19 continue to overshadow the experience at College Park. Visitors lamented that many activities have been curtailed due to safety protocols, leading to residents spending extended periods alone in their rooms. While some families understand these precautions are necessary for health reasons, they also expressed a desire for more engaging activities that could alleviate feelings of isolation among individuals residing there.

Despite some glowing reviews about friendly staff and therapeutic progress, certain issues were recurrently mentioned regarding cleanliness and care quality. Reviewers pointed out instances where basic hygiene needs were overlooked—such as bedding being incomplete or improper attention to oral care—raising concerns about consistent monitoring practices within the facility. Some family members felt compelled to advocate on behalf of their loved ones, noting occasions when intervention was required just to address fundamental care aspects or communicate pressing needs effectively.

Food quality was another point of contention among reviewers. While most acknowledged that meals were hot and wholesome, others criticized the overall menu options available to residents. Comments indicated dissatisfaction with food presentation and variety, as well as concerns over hydration—for example, empty water pitchers during visits—which raised alarms about proper nutritional support for patients recovering from illnesses or injuries.

Among the more troubling stories emerged accounts detailing serious lapses in care that led families to make critical decisions regarding their loved ones’ well-being. One reviewer recounted pulling their family member from treatment after discovering significant oversight related to dietary needs—a week without eating went unnoticed by staff—and delayed attention given to bandage changes for injuries sustained while under care at College Park. Such incidents illuminated a gap in communication between staff and family members; reports of rudeness from therapy personnel left some feeling unheard and unsupported during crucial moments.

Nevertheless, even amid these significant criticisms, many expressed gratitude toward individual staff members who took extra steps in providing respectful treatment or clear information regarding long-term plans for recovery. Positive mentions were made about certain employees who consistently demonstrated kindness or diligence despite systemic flaws within the facility's management practices.

In conclusion, while College Park has successfully fostered an environment where compassionate care is prioritized—with commendations devoted to effective nursing teams and rehabilitation services—the reviews highlight essential areas requiring improvement. Consistent communication regarding patient status, enhanced cleanliness measures throughout common areas, diverse meal options tailored specifically for individual dietary requirements alongside ongoing activity offerings would likely significantly bolster both client satisfaction and trust among families seeking comprehensive support during challenging times.

This part of North Las Vegas, Nevada offers a wide range of amenities and services that cater to the needs of senior residents. With several hospitals and pharmacies in close proximity, healthcare access is readily available. Places of worship are also easily accessible, providing opportunities for spiritual fulfillment. Additionally, there is a variety of restaurants and cafes nearby offering diverse dining options. The area's transportation options, including the Las Vegas Monorail and Aria Express stations, make it convenient for seniors to get around the city. In terms of medical care, there are numerous physicians' offices specializing in various fields such as radiology, urgent care, cancer treatment, and more. Overall, this neighborhood provides a well-rounded environment for seniors looking for a safe and comfortable place to reside.

Hospitals

• Cheyenne Care Center (0.1 miles)
• VA Southern Nevada Healthcare System (4.6 miles)
• Mountain View Hospital-Labor and Delivery (7.9 miles)

Pharmacies

• Smith's Food & Drug (1.4 miles)
• Walgreens (1.4 miles)
• Canopi (1.7 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.9 miles)
• Smith's Food & Drug (4.3 miles)

Places of Worship

• Iglesia Ni Cristo (3.3 miles)

Restaurants

• Fremont Street Experience (3.9 miles)
• Wendy's (4.7 miles)
• The Marketplace (6.2 miles)
• McDonald's (6.5 miles)
• Peppermill Inn (6.6 miles)
• Tacos El Gordo (6.8 miles)
• Encore Beach Club (7 miles)

Physicians

• Desert Radiology - Nellis (4.8 miles)
• Southwest Medical Rancho Urgent Care (5.4 miles)
• Sunrise Hospital and Medical Center (6.2 miles)
• Digestive Disease Specialists (6.2 miles)
• Center For Sight (6.6 miles)
• Comprehensive Cancer Centers of Nevada (6.8 miles)
• Las Vegas Skin and Cancer South Pecos (7.7 miles)

Transportation

• Las Vegas Monorail - Sahara Station (5.9 miles)
• Las Vegas Monorail - Harrah's/Quad Station (7.7 miles)
• ARIA Express Bellagio Station (8.4 miles)

Cafes

• Starbucks (6.6 miles)
• Dutch Bros Coffee (6.7 miles)
• Starbucks (7.5 miles)
• The LINQ Hotel & Casino (7.8 miles)