Highland Manor Of Mesquite
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272 Pioneer Boulevard, Mesquite, NV 89027
For more information about senior living options: (844) 490-3973
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Most of the staff is great. The best part of Highland Manor was their Occupational Therapist, Charles Jordan. He was the Soul of the place. Such an amazing care center. You can tell they have a passion for their patients and their well being. This place looks very nice from the outside.
They don't have enough help for the patients. They have only two CNAs per hall to care for 25 patients. They don't treat the CNAs well. The kitchen help is not good because the CNAs have to take orders for them on top of taking care of the patients. The food is not good and many complain about it. Corporate runs the Manor and they are all about the bottom line. Morale used to be great here, but it's really sad now. Charles Jordan was unjustly let go, and morale has declined since. It is a horrible place and should not be recommended for anyone's loved ones. Alice Marie Patterson was discharged and left alone at home, later dying. Families should never place a loved one here; prison would be better and cheaper. If a loved one is admitted as self-pay, their bank account should be watched carefully, as financial exploitation occurs here. Management needs to provide genuine responses rather than generic ones that are repeated.Highland Manor of Mesquite is best suited for families that are willing to stay actively involved in a loved one's care, can tolerate notable staffing variability, and prioritize a facility with a cared-for appearance and pockets of strong clinical attention. This community may work for residents who respond well to hands-on therapy and personal advocacy from families, but it hinges on ongoing oversight to prevent lapses. Those considering alternatives should look at options with more consistent staffing, clearer accountability, and fewer reports of guardianship-like control by corporate management. For self-pay residents, the financial dynamics demand rigorous monitoring, and the risk of uneven care will be a decisive factor for many.
The strongest, most defensible pro is the presence of committed caregivers in certain areas, notably the therapy team. The Occupational Therapist, Charles Jordan, is repeatedly cited as a meaningful, even life-changing influence, a reminder that when front-line clinicians are engaged they can carry quality through difficult days. Outside the therapy suite, some staff members are described as capable and caring, sustaining moments of genuine connection. The facility's exterior presents as welcoming, a tangible reassurance to families touring for placement. In at least one favorable view, the center is described as having a palpable passion for residents, suggesting that when morale is higher, care improves measurably.
That said, the practical reality consistently surfaced in reviews centers on systemic staffing and management gaps. The facility reportedly operates with two CNAs per hall for roughly 25 residents, a ratio that strains attention, response times, and individualized care. CNAs, when overburdened, carry extra burdens that diminish quality and can erode relationships with residents. Kitchen staffing troubles compound the fatigue in caregiving - caregivers must supplement where food service falls short, pulling attention away from medical or personal needs. Management is frequently criticized as prioritizing the bottom line and offering generic, non-specific responses to concerns. The mood shift after the OT's departure is a sober signal that morale and culture have a direct bearing on daily care.
These tensions do not exist in isolation; they interact with alarming safety and reliability concerns raised by families. Reports of patients being discharged or left in vulnerable conditions, and of questionable oversight of personal finances for self-pay residents, cannot be dismissed. A few reviewers describe outright hostility to accountability, noting that management responses feel robotic rather than restorative. When a facility earns such testimonials, it is hard to separate isolated incidents from a broader pattern. The combination of staffing strain, inconsistent leadership, and highly variable resident experiences creates a risk profile that demands vigilant, ongoing oversight from families.
From a decision-making standpoint, Highland Manor merits serious caution. Prospective residents should demand transparent, up-to-date staffing data and insist on direct lines of communication with charge nurses and administration. Tour the facility with questions about meal service continuity, daily schedule, and how care plans are updated and followed when staff changes occur. Ask for concrete examples of problem resolution and request a tour during a shift when care is most active to observe nurse-aide interactions. Consider whether a different community offers steadier staffing, more reliable therapy access, and a proven track record of consistent, compassionate care without the visible managerial friction.
In the end, Highland Manor of Mesquite is not a safe default choice for families seeking predictable, consistently high-quality care. It is a viable option only for those prepared to supervise closely, push for rapid improvements, and accept the possibility of uneven outcomes. For many families, alternatives with stronger, more stable staffing and clearer accountability will deliver greater peace of mind and fewer risk signals. If pursuing Highlands Manor, enter with a plan: set expectations upfront, schedule frequent check-ins, and maintain an exit strategy rooted in measurable, resident-centered care benchmarks.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Manor Of Mesquite in Mesquite, NV is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a high quality of life, this community offers various facilities and services to meet the needs of seniors.
The community features a beauty salon where residents can pamper themselves and maintain their appearance. Residents can enjoy their favorite TV shows with cable or satellite TV in their fully furnished apartments. For those who need transportation, the community provides convenient transportation services for non-medical purposes as well as transportation arrangements for doctors' appointments.
Residents can stay connected with friends and family through the computer center and Wi-Fi/high-speed internet available throughout the community. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs. Special dietary restrictions are also accommodated.
To promote physical well-being, there is a fitness room where residents can engage in exercise programs tailored to their needs. Additionally, the outdoor space and garden provide opportunities for leisurely walks or enjoying nature.
For mental stimulation and entertainment, residents have access to a gaming room, small library, and resident-run activities. Planned day trips and scheduled daily activities ensure that there is always something engaging and exciting for everyone.
Care services at Highland Manor Of Mesquite include 24-hour call systems and supervision for round-the-clock assistance. Trained staff provides assistance with activities of daily living such as bathing, dressing, transfers, meal preparation, medication management, and special dietary restrictions like diabetes diets.
The location of this community is advantageous with several essential establishments nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportations options, places of worship, and hospitals – ensuring easy access to various amenities and healthcare services.
At Highland Manor Of Mesquite in Mesquite, NV seniors will find a warm and welcoming environment where they can receive personalized care while enjoying all the comforts of home and engaging in a vibrant community life.
Highland Manor Of Mesquite is located at 272 Pioneer Boulevard, Mesquite, NV 89027 in Clark County, Nevada
Highland Manor Of Mesquite on seniors.fyi includes 8 photos including images showing interior, dining, outdoor, building, architecture, landscaping, trees, living room, and more.
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Interior
Decor
Living Room
Building
Architecture
Trees
Outdoor
