Royal Springs Healthcare And Rehab

Pros

• The menu offers a variety of meal options, and the food has been consistently excellent.
• The staff is described as very friendly and professional.
• The Royal Springs facility features good-sized rooms and has nice staff who provide adequate care.
• Although the food is considered just okay, it is acknowledged that it meets basic needs.
• Overall, some reviewers found aspects of the facility to be satisfactory or acceptable.

Cons

• The head nurse in the 100 hall, Mia, is frequently unavailable and unhelpful, often providing vague responses or claiming to be too busy.
• Nurses appear to lack knowledge about their patients and act as if it’s their first day on the job.
• Respiratory therapists do not take responsibility for patient care, leaving tasks to others instead.
• The facility lacks moral consideration for patients, leading to distressing situations like inadequate communication and poor responsiveness.
• CNAs are often seen sitting at computers instead of attending to patients’ needs, resulting in neglectful care.
• A nurse allegedly mocked a patient in need of assistance while remaining disengaged and unprofessional.
• The overall atmosphere of the facility feels oppressive, contributing to potential feelings of depression among residents.
• The sanitary conditions and overall cleanliness of the facility are only mediocre, failing to create an inviting environment for recovery.

Review

The reviews regarding the facility in question present a widely varied perspective on the quality of care and overall experience provided to patients. On one hand, there are commendations for the good food options available and friendly staff who maintain professionalism even under pressure. Many reviewers appreciate having a menu from which they can select their meals, noting that the quality of food has been consistently excellent. However, these positive aspects are overshadowed by numerous complaints concerning communication issues, patient care, and facility conditions.

One of the most prevalent concerns highlighted across several reviews is the inadequacy of communication among the nursing staff and management. Patients’ families express frustration over their inability to receive straightforward answers regarding their loved ones' conditions. For instance, a reviewer describes challenging interactions with Mia, a unit manager who allegedly deflects inquiries with excuses about being busy or unavailable. This lack of accessibility appears to create an environment where families feel overlooked and anxious about obtaining critical updates on patient care. The absence of effective communication not only heightens stress levels for families but potentially jeopardizes the well-being of patients who rely on timely information from caregivers.

Moreover, several reviewers reported unsettling experiences involving nursing staff that suggested negligence or unprofessional behavior. One family member recounted an incident where a nurse mocked a patient desperate for assistance in using the bathroom instead of offering immediate help. This callousness reflects an alarming disregard for patients’ dignity and needs—an aspect that should be foundational in any healthcare setting. These negative interactions lead to overwhelming feelings of helplessness among relatives who trust healthcare providers to prioritize their loved ones’ welfare.

Additionally, some critiques pointed toward broader systemic issues within the facility itself. Patients describe how certified nursing assistants (CNAs) appear disengaged from their duties, opting instead to spend time on computers rather than attending to patients' needs. Accounts surfaced indicating instances where unsupervised patients found themselves in distressing situations without timely support because staff were not visibly present or attentive—a dire reality that can compromise both physical safety and emotional well-being.

The physical environment within the facility also garnered mixed reactions from reviewers. While some acknowledge that The Royal Springs has relatively spacious rooms and a semblance of comfort due to decent-sized accommodations, others expressed that it resembled more of a hospital than an inviting rehabilitation center. The clinical atmosphere creates discomfort for both patients and visitors alike; it lacks homely touches often necessary in fostering healing environments.

Sanitation practices were similarly inconsistent according to feedback—the cleanliness was deemed neither exemplary nor unacceptable but merely “okay.” This neutrality suggests potential areas needing improvement if standards fell short across various critical aspects like hygiene and room maintenance.

Overall, while some families laud aspects such as meal quality and certain interactions with friendly staff members at this facility, there remains an overarching narrative outlining significant deficiencies in communication skills among nursing professionals, lapses in caregiving responsibilities by CNAs, cultural insensitivity displayed by management towards distressed patients, along with concerns over proper sanitation levels throughout premises—all contributing factors that detract significantly from what could otherwise be considered a safe rehabilitation haven for those requiring specialized care services.

This part of Las Vegas, Nevada, offers convenient access to a variety of essential services for seniors. There are several pharmacies within a short distance, making it easy to fill prescriptions and take care of healthcare needs. In terms of medical care, there are reputable physicians and hospitals nearby, providing quality healthcare options. Additionally, there is a range of dining options available, including popular fast-food chains and casual dining establishments. For those looking to relax and socialize, cafes and theaters are also within reach. The area is well-connected with public transportation options such as the Las Vegas Monorail for easy access to other parts of the city. Overall, this part of Las Vegas provides a mix of convenience and amenities that may appeal to seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)

Physicians

• Tottori Allergy (1 miles)
• Las Vegas Radiology (1.3 miles)
• MountainView Hospital (1.8 miles)
• Nevada Spine Clinic (1.8 miles)
• Nevada Orthopedic & Spine Center (2.5 miles)
• Longford Medical Building (2.5 miles)
• Khavkin Clinic (2.8 miles)

Hospitals

• Mountain View Hospital-Labor and Delivery (1.8 miles)
• PAM Rehabilitation Hostpital of Centennial Hills (4.5 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• Rampart Casino (2.4 miles)
• Addison's Lounge (2.4 miles)
• Chick-Fil-A (3.6 miles)
• Taco Bell (4.1 miles)
• McDonald's (4.1 miles)
• Chicago Brewing Company (4.4 miles)

Cafes

• Starbucks (2.6 miles)
• Dutch Bros Coffee (7 miles)
• Starbucks (8.1 miles)
• Starbucks (8.5 miles)
• The LINQ Hotel & Casino (8.8 miles)

Theaters

• Regal Red Rock 4DX & IMAX (4.8 miles)

Transportation

• Las Vegas Monorail - Sahara Station (8.4 miles)