5538 West Duncan Drive, Las Vegas, NV 89130
For more information about senior living options: (844) 490-3973
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The facility is clean, well cared for, and the staff are friendly and welcoming. Eric the administrator is reliable and provides great care. Letti is highly regarded for her service, and the facility offers excellent care. The rehab unit is fantastic and the staff are very helpful. The building is newly remodeled and beautiful, and the staff are friendly. El Jen provides great care. El Jen's nurse assistants are among the best in delivering high-quality patient care.
The facility is not a comfortable place. The patient was served spoiled milk for breakfast, and staff showed no concern. The food is disgusting and has made the patient feel sick since arrival. The staff ignored relatives' concerns about infection. They claimed the issue was a UTI and discarded or never sent tests for urine. The patient's mental state declined rapidly due to neglect. They would not recommend this facility and urge others to avoid it at all costs. The place nearly killed the patient; even paramedics called it the worst. Infections were ignored and antibiotics were delayed. The patient was left incoherent, unable to say their own name. Personal belongings were lost or mishandled, and basic care was lacking. The facility overmedicated a resident to avoid dealing with him, with little to no rehab provided.El Jen Convalescent Hospital and Retirement Center is best suited for families seeking a rehab-forward facility with a warm, personable staff and a clean, recently refreshed environment. The community appeals to those who want hands-on attention from nurses, aides, and therapists and who are prepared to stay actively involved in planning and monitoring care. The rehab unit receives practical praise from residents who report meaningful progress and approachable administrators who readers view as reliable points of contact. This is not a walk-away option; success here tends to hinge on steady family engagement, clear goals, and persistent communication with the care team.
Alternatives should be strongly considered for families facing high medical risk or who require consistent, airtight oversight. The most troubling reviews describe neglect, delayed treatment for infections, lapses in monitoring, and failures to communicate with families. Reports of sepsis, untreated UTIs, missed blood work, and unaddressed post-operative needs point to serious safety gaps. When rapid medical decisions and reliable nurse coverage are essential, the facility's documented inconsistencies make other options more dependable. In short, this community can deliver solid moments, but it is not a safe long-term risk profile for unmonitored high-acuity needs.
On balance, the positives do offset some limitations when care is consistent and staff turnover remains low. Residents frequently praise the clean, welcoming environment, and the rehab program is described as capable with supportive therapists. Several nurses and CNAs are recognized for genuine, practical concern, and administrators like Eric are seen as dependable. Yet these strengths are unevenly distributed by shift and day, and gaps in medical responsiveness and basic safety protocols cannot be ignored. The care quality depends on ongoing family advocacy and a vigilant eye for errors, which means outcomes can be variable.
Several reviews pull in the other direction with urgent warnings about neglect and medical mismanagement. They describe families being sidelined, infections overlooked, and hospital calls delayed until a crisis emerged. Stories of deterioration from untreated conditions, lost belongings, and communications that vanish into the administrative shuffle create a troubling pattern. While not every family experiences this, the frequency and intensity of such claims demand serious diligence: observe carefully, ask hard questions, and insist on transparent incident reporting and proactive medical oversight before placing a loved one here.
For decision-making, approach El Jen as a facility to be actively managed rather than passively observed. Prospective families should request a thorough tour across multiple shifts, speak with a resident about daily routines, and confirm that a consistent care team is in place. Insist on a written care plan with specifics: physical therapy and occupational therapy schedules, infection monitoring, urine testing, and a medication administration protocol. Verify the presence of a dedicated case manager and set up regular family conferences to review progress and red flags. Clarify dietary accommodations and meal quality expectations, since nutrition remains a frequent concern even among otherwise satisfied residents.
Overall, El Jen Convalescent Hospital and Retirement Center offers real strengths in staff engagement, rehab potential, and campus appeal, but the care spectrum is uneven enough to demand diligent oversight. It is a viable fit for families who can stay close, set explicit expectations, and monitor care - especially for short-term rehab with active discharge planning. Those prioritizing consistent, safety-forward medical supervision and predictable care should consider alternatives first. Before deciding, arrange a face-to-face with administration, request recent incident logs, and tour multiple shifts to confirm that warmth and safety align with the loved one's needs.
144 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.El Jen Convalescent Hospital and Retirement Center is an assisted living community located in the vibrant city of Las Vegas, NV. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.
For those who enjoy looking their best, we have a beauty salon on-site where residents can get their hair styled or enjoy other salon services. Our residents can also relax and unwind while watching their favorite shows with cable or satellite TV in their fully furnished rooms.
We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet access throughout our community. Residents can easily keep in touch with friends and family through phone calls or video chats using the telephone services available.
Transportation is made easy at El Jen Convalescent Hospital and Retirement Center. We offer community-operated transportation for errands or social outings, as well as arrange transportation to doctors' appointments. Additionally, we have a computer center available for those who want to browse the internet or work on personal projects.
Maintaining a healthy lifestyle is essential, which is why we provide a fitness room and wellness center for our residents. These spaces are equipped with exercise equipment and offer fitness programs to help residents stay active and maintain their physical well-being.
Our dining options cater to various dietary needs with restaurant-style dining and special dietary restrictions accommodated. Residents can enjoy delicious meals prepared by our staff who are trained in diabetes diets and meal preparation.
At El Jen Convalescent Hospital and Retirement Center, there are plenty of activities to keep our residents engaged and entertained. We offer concierge services, planned day trips, resident-run activities, and scheduled daily activities such as games or classes. For those looking for some relaxation, we have a small library where residents can find books to read at their leisure.
The surrounding area provides added convenience with numerous pharmacies, physicians, restaurants, and hospitals nearby for easy access to medical care or dining out.
Our dedicated staff is available 24/7, providing assistance with activities of daily living, bathing, dressing, transfers, medication management, and any other needs our residents may have. We also offer a mental wellness program, ensuring that our residents' emotional and psychological well-being is cared for.
At El Jen Convalescent Hospital and Retirement Center, we strive to create a warm and supportive environment where our residents can enjoy an active and fulfilling lifestyle while receiving the care they need.
El Jen Convalescent Hospital And Retirement Center is located at 5538 West Duncan Drive, Las Vegas, NV 89130 in Clark County, Nevada
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