Compassionate Residential Home Care

4709 North Park Street, Las Vegas, NV 89129

For more information about senior living options: (844) 490-3973

4.7 from 23 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Skilled Nursing Facility

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    Overall Review of Compassionate Residential Home Care

    Pros

    • pro Compassion Crest is described as a great company to work for, known for answering phones and being there when needed.
    • pro They support their clients and employees as much as possible.
    • pro Katelyn, Tecia, and Maurci are described as amazing.
    • pro Families feel their loved ones are treated like family and that Compassion Crest has their back.
    • pro Maurci and Hannah are energetic and bring positive vibes, praised for patient care and networking.
    • pro The team is loving and truly cares about the seniors in the community.
    • pro The office staff, such as Marcy and Tisha, are kind, caring, and responsive.
    • pro Hannah is the heart and spirit of the senior care community, with Senior Tech Talk formed under her leadership.

    Cons

    • pro The reviewer claims that the aides stole valuables and used the mother's credit card information for purchases, totaling hundreds of thousands of dollars.
    • pro The reviewer states the aides slept at the house, were always on the phone, and never interacted with the mother.
    • pro The reviewer describes the home as dirty, with stained floors and carpets, garbage, syringes, and food everywhere.
    • pro The reviewer alleges an aide tried to coerce the mother into signing over ownership of the house and moving the family in, effectively attempting to steal the estate.
    • pro The reviewer claims the aides moved furniture to facilitate stealing the house.
    • pro The reviewer notes the mother's valuable platinum engagement ring was kept in a safe and was later replaced with a cubic zirconia.
    • pro The reviewer asserts that one of the aides had access to the safe, bought a similar ring, and replaced the original.
    • pro The reviewer characterizes the experience as evil and vile, stating it traumatized the entire family and ruined their life, with thoughts of self-harm mentioned.

    Review

    Compassion Crest Home Care stands out in the stories of families who depend on it, often described as a company that truly answers the call when someone needs help. Across multiple reviews, the thread is clear: they pick up the phone, they show up, and they do what they can to support both clients and the families who care for them. The sentiment is consistently warm and personal, with many callers naming specific team members who have made a meaningful difference. Phrases like "they answer their phones," "they are there when we need them," and "they help their clients and employees as much as possible" recur, underscoring a reputation for reliability and generosity. Among the individuals repeatedly highlighted for their impact are Katelyn, Tecia, and Maurci, who many describe as amazing and central to the company's compassionate approach.

    Families often speak of a deeply personal sense of trust and connection. One reviewer notes that their grandmother is a client and that she loves her caregiver, to the point of feeling like family. The sense that Compassion Crest has their back extends beyond the immediate care of a senior to the broader needs of the family - including future planning. A family member with a parent who is a paraplegic expressed confidence that, later in life, they will also need a caregiver and that Compassion Crest would be there for them. These reflections emphasize not just the delivery of services, but the creation of a reassuring, steady presence during challenging transitions.

    The leadership and front-line team receive frequent praise for their dedication and positive energy. Reviewers consistently mention Maurci and Hannah as exemplars of patient-centered care and community leadership. They're described as loving, energetic, and full of positive vibes, with one reviewer highlighting how Maurci takes time to build trust with a potential patient - so much so that the patient became comfortable under their care even when the situation wasn't initially a formal Compassion Crest engagement. Hannah, too, is celebrated as a key figure - characterized as the heart and spirit of the senior care community. The pair are lauded not only for direct patient care but also for their broader contributions, including initiatives like Senior Tech Talk, which aims to support seniors with technology challenges and expand the reach of compassionate senior care.

    A detailed account from a family navigating dementia care illustrates the depth of Compassion Crest's involvement. After trying traditional memory care and a group home, they found that a smaller, on-site approach offered more one-on-one supervision and meaningful engagement for their mother with Alzheimer's. Compassion Crest provided around-the-clock support, including friendship, light meals, personal care tasks (showering, dressing, incontinence care), bed making, light housekeeping, and a range of activities such as games, TV, dancing, and exercise. The caregivers also helped with everyday logistics - decorating for holidays, coordinating supplies, and acting as the family's eyes and ears when they couldn't be there. This narrative emphasizes not only the practical support but also the emotional presence of Compassion Crest staff, who were described as caring deeply enough to feel emotions when the loved one passed away, offering a peaceful and compassionate end-of-life experience.

    The office and management team are repeatedly described as responsive, supportive, and reliable. Many reviews highlight how quickly the team could scale services to meet urgent needs, with managers like Marcy and Tisha portrayed as kind and diligent, taking personal steps to ensure families received timely help. One reviewer recalls a personal, deeply difficult moment - being told of a loved one's passing at 2 a.m. - and emphasizes how the company's leadership demonstrated unwavering care and accessibility, allowing the family to navigate a crisis with confidence. The sense is that Compassion Crest's organizational culture mirrors the compassion the caregivers bring to their work, making tough times more manageable for families.

    Another thread of praise comes from those who have relied on Compassion Crest over several years and across different care scenarios. A reviewer characterized the company as a lifesaver for a 92-year-old who was blind and later suffered from dementia, noting that the team remained consistent - avoiding no-shows and employee turnover that had plagued prior experiences. The reviewer described the owner and staff as "amazing" and highlighted the long-term stability and quality of care that allowed the family to entrust their loved one to Compassion Crest for an extended period.

    However, no summary would be complete without acknowledging a serious, contrasting account within the reviews. One reviewer recounts an experience in which they allege severe misconduct by aides when they were out of state. They claim theft of valuable items, misuse of a loved one's credit card and money, dangerous living conditions, and even coercion to transfer ownership of the house, culminating in the dawn of a heartbreaking incident where a ring was replaced with a cubic zirconia. The reviewer describes a breakdown of safety and dignity, expressing profound distress, including a statement about attempting to take their own life after discovering what had transpired. This account is stark and troubling, highlighting concerns that require careful attention and oversight. It stands in sharp contrast to the many positive testimonials and serves as a stark reminder of the crucial need for vigilance, transparency, and rigorous safeguarding in elder care.

    On balance, the collection of reviews paints a portrait of Compassion Crest Home Care as a company that many families experience as a trusted, responsive, and compassionate partner in senior care. The majority of voices celebrate the dedication of the team - particularly Maurci and Hannah - and the organization's willingness to go above and beyond in service of clients and their loved ones. The recurring themes are the ability to answer the call quickly, to provide hands-on, heartfelt care, and to integrate care with families' lives in a way that feels supportive rather than disruptive. Yet, the one deeply alarming account reminds readers that, while the overwhelming sentiment is positive, vigilance and accountability remain essential in every home-care setting to protect the safety, dignity, and peace of mind of vulnerable individuals and their families. In a field defined by trust and human connection, Compassion Crest Home Care appears to be a beacon for many while also facing the critical imperative to address failures swiftly and transparently should they arise.

    Features

    Housing

    • 2 resident community capacity 2 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McCarran International (14 miles away) McCarran International (14 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to our compassionate residential home care community located in the vibrant city of Las Vegas, NV. Our facility offers a warm and inviting environment where residents can feel right at home.

    Our amenities include a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. Each living space is fully furnished, ensuring that every resident has all the comforts they need. Our beautiful garden provides a tranquil outdoor space where residents can relax and rejuvenate.

    We understand that maintaining a clean and organized living space is important for our residents, which is why we offer housekeeping services to ensure their rooms are always tidy. For those who are looking to move into our community, our dedicated staff will provide move-in coordination assistance to make the transition as smooth as possible.

    Residents have access to modern facilities like Wi-Fi/high-speed internet and telephone services, allowing them to stay connected with loved ones. We also provide activities of daily living assistance, including help with bathing, dressing, and transfers.

    For residents with specific dietary needs, we offer diabetes diets and meal preparation services tailored to their individual requirements. Our staff is trained in medication management to ensure that all medications are administered correctly.

    We also take pride in offering special dietary restrictions for dining options. We understand that each resident has unique needs when it comes to their diet, and we strive to accommodate them accordingly.

    Our community believes in promoting an active lifestyle for our residents. We organize scheduled daily activities designed to engage and entertain residents. From group outings to games and craft sessions, there is something for everyone to enjoy.

    Convenience is key, and we are pleased to be surrounded by various amenities within close proximity. With cafes, pharmacies, physicians' offices, restaurants, and hospitals nearby, our residents have easy access to essential services whenever they need them.

    At our compassionate residential home care community in Las Vegas, NV, we prioritize the well-being and comfort of our residents above all else. Come join us and experience a caring and supportive environment that feels just like home.

    Nearby Places of Interest

    Physicians

    • Tottori Allergy (2 miles)
    • Desert Orthopedic Cent (2.5 miles)
    • MountainView Hospital (3.8 miles)
    • Las Vegas Radiology (3.9 miles)
    • Nevada Spine Clinic (4.3 miles)
    • Center For Sight (4.5 miles)
    • Khavkin Clinic (4.6 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Dutch Bros Coffee (9.7 miles)
    • Starbucks (10.9 miles)
    • Starbucks (11.3 miles)

    Pharmacies

    • Walgreens (2.4 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.5 miles)
    • Walgreens (2.7 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3 miles)
    • Smith's (3.2 miles)

    Hospitals

    • PAM Rehabilitation Hostpital of Centennial Hills (2.4 miles)
    • Mountain View Hospital-Labor and Delivery (3.7 miles)
    • Cheyenne Care Center (11.1 miles)

    Restaurants

    • Chick-Fil-A (4.9 miles)
    • Rampart Casino (4.9 miles)
    • Addison's Lounge (5 miles)
    • McDonald's (6.1 miles)
    • Chick-Fil-A (6.1 miles)
    • Taco Bell (6.1 miles)
    • Lucille's Smokehouse BBQ - Red Rock Casino (6.4 miles)

    Theaters

    • Regal Red Rock 4DX & IMAX (6.6 miles)

    Transportation

    • Las Vegas Monorail - Sahara Station (11 miles)

    Frequently Asked Questions

    Where is Compassionate Residential Home Care?

    Nearby Communities

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