4709 North Park Street, Las Vegas, NV 89129
For more information about senior living options: (844) 490-3973
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Compassion Crest Home Care stands out in the stories of families who depend on it, often described as a company that truly answers the call when someone needs help. Across multiple reviews, the thread is clear: they pick up the phone, they show up, and they do what they can to support both clients and the families who care for them. The sentiment is consistently warm and personal, with many callers naming specific team members who have made a meaningful difference. Phrases like "they answer their phones," "they are there when we need them," and "they help their clients and employees as much as possible" recur, underscoring a reputation for reliability and generosity. Among the individuals repeatedly highlighted for their impact are Katelyn, Tecia, and Maurci, who many describe as amazing and central to the company's compassionate approach.
Families often speak of a deeply personal sense of trust and connection. One reviewer notes that their grandmother is a client and that she loves her caregiver, to the point of feeling like family. The sense that Compassion Crest has their back extends beyond the immediate care of a senior to the broader needs of the family - including future planning. A family member with a parent who is a paraplegic expressed confidence that, later in life, they will also need a caregiver and that Compassion Crest would be there for them. These reflections emphasize not just the delivery of services, but the creation of a reassuring, steady presence during challenging transitions.
The leadership and front-line team receive frequent praise for their dedication and positive energy. Reviewers consistently mention Maurci and Hannah as exemplars of patient-centered care and community leadership. They're described as loving, energetic, and full of positive vibes, with one reviewer highlighting how Maurci takes time to build trust with a potential patient - so much so that the patient became comfortable under their care even when the situation wasn't initially a formal Compassion Crest engagement. Hannah, too, is celebrated as a key figure - characterized as the heart and spirit of the senior care community. The pair are lauded not only for direct patient care but also for their broader contributions, including initiatives like Senior Tech Talk, which aims to support seniors with technology challenges and expand the reach of compassionate senior care.
A detailed account from a family navigating dementia care illustrates the depth of Compassion Crest's involvement. After trying traditional memory care and a group home, they found that a smaller, on-site approach offered more one-on-one supervision and meaningful engagement for their mother with Alzheimer's. Compassion Crest provided around-the-clock support, including friendship, light meals, personal care tasks (showering, dressing, incontinence care), bed making, light housekeeping, and a range of activities such as games, TV, dancing, and exercise. The caregivers also helped with everyday logistics - decorating for holidays, coordinating supplies, and acting as the family's eyes and ears when they couldn't be there. This narrative emphasizes not only the practical support but also the emotional presence of Compassion Crest staff, who were described as caring deeply enough to feel emotions when the loved one passed away, offering a peaceful and compassionate end-of-life experience.
The office and management team are repeatedly described as responsive, supportive, and reliable. Many reviews highlight how quickly the team could scale services to meet urgent needs, with managers like Marcy and Tisha portrayed as kind and diligent, taking personal steps to ensure families received timely help. One reviewer recalls a personal, deeply difficult moment - being told of a loved one's passing at 2 a.m. - and emphasizes how the company's leadership demonstrated unwavering care and accessibility, allowing the family to navigate a crisis with confidence. The sense is that Compassion Crest's organizational culture mirrors the compassion the caregivers bring to their work, making tough times more manageable for families.
Another thread of praise comes from those who have relied on Compassion Crest over several years and across different care scenarios. A reviewer characterized the company as a lifesaver for a 92-year-old who was blind and later suffered from dementia, noting that the team remained consistent - avoiding no-shows and employee turnover that had plagued prior experiences. The reviewer described the owner and staff as "amazing" and highlighted the long-term stability and quality of care that allowed the family to entrust their loved one to Compassion Crest for an extended period.
However, no summary would be complete without acknowledging a serious, contrasting account within the reviews. One reviewer recounts an experience in which they allege severe misconduct by aides when they were out of state. They claim theft of valuable items, misuse of a loved one's credit card and money, dangerous living conditions, and even coercion to transfer ownership of the house, culminating in the dawn of a heartbreaking incident where a ring was replaced with a cubic zirconia. The reviewer describes a breakdown of safety and dignity, expressing profound distress, including a statement about attempting to take their own life after discovering what had transpired. This account is stark and troubling, highlighting concerns that require careful attention and oversight. It stands in sharp contrast to the many positive testimonials and serves as a stark reminder of the crucial need for vigilance, transparency, and rigorous safeguarding in elder care.
On balance, the collection of reviews paints a portrait of Compassion Crest Home Care as a company that many families experience as a trusted, responsive, and compassionate partner in senior care. The majority of voices celebrate the dedication of the team - particularly Maurci and Hannah - and the organization's willingness to go above and beyond in service of clients and their loved ones. The recurring themes are the ability to answer the call quickly, to provide hands-on, heartfelt care, and to integrate care with families' lives in a way that feels supportive rather than disruptive. Yet, the one deeply alarming account reminds readers that, while the overwhelming sentiment is positive, vigilance and accountability remain essential in every home-care setting to protect the safety, dignity, and peace of mind of vulnerable individuals and their families. In a field defined by trust and human connection, Compassion Crest Home Care appears to be a beacon for many while also facing the critical imperative to address failures swiftly and transparently should they arise.
Welcome to our compassionate residential home care community located in the vibrant city of Las Vegas, NV. Our facility offers a warm and inviting environment where residents can feel right at home.
Our amenities include a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. Each living space is fully furnished, ensuring that every resident has all the comforts they need. Our beautiful garden provides a tranquil outdoor space where residents can relax and rejuvenate.
We understand that maintaining a clean and organized living space is important for our residents, which is why we offer housekeeping services to ensure their rooms are always tidy. For those who are looking to move into our community, our dedicated staff will provide move-in coordination assistance to make the transition as smooth as possible.
Residents have access to modern facilities like Wi-Fi/high-speed internet and telephone services, allowing them to stay connected with loved ones. We also provide activities of daily living assistance, including help with bathing, dressing, and transfers.
For residents with specific dietary needs, we offer diabetes diets and meal preparation services tailored to their individual requirements. Our staff is trained in medication management to ensure that all medications are administered correctly.
We also take pride in offering special dietary restrictions for dining options. We understand that each resident has unique needs when it comes to their diet, and we strive to accommodate them accordingly.
Our community believes in promoting an active lifestyle for our residents. We organize scheduled daily activities designed to engage and entertain residents. From group outings to games and craft sessions, there is something for everyone to enjoy.
Convenience is key, and we are pleased to be surrounded by various amenities within close proximity. With cafes, pharmacies, physicians' offices, restaurants, and hospitals nearby, our residents have easy access to essential services whenever they need them.
At our compassionate residential home care community in Las Vegas, NV, we prioritize the well-being and comfort of our residents above all else. Come join us and experience a caring and supportive environment that feels just like home.
Compassionate Residential Home Care is located at 4709 North Park Street, Las Vegas, NV 89129 in Clark County, Nevada
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