Advanced Health Care Of Henderson

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Advanced Health Care Of Henderson Advanced Health Care Of Henderson

Advanced Health Care Of Henderson

1285 East Cactus Avenue, Henderson, NV 89183

For more information about senior living options: (844) 490-3973

4 from 71 reviews
5 stars
51
4 stars
2
3 stars
0
2 stars
4
1 stars
14

Skilled Nursing Facility

Overall Review of Advanced Health Care Of Henderson

Pros

  • pro Advanced Healthcare is described as a great place with excellent care.
  • pro The staff were amazing and made the stay enjoyable.
  • pro The rooms are nice and have their own bathrooms and kitchenettes.
  • pro The facility is very clean.
  • pro The CNA Ulysses stands out as the best.
  • pro The nursing staff assigned to the patient were amazing, including Ruby, Jane, Uly, Mary, and Liz.
  • pro The therapy staff were exceptional, including Gavin, Michelle, Jeff, and James.
  • pro Speech Therapist John was unbelievably kind and helpful.
  • pro The dining room offers a beautifully elegant dining experience.

Cons

  • pro The facility ignored CMS guidelines requiring pausing discharge during an active Medicare appeal.
  • pro The mother was discharged prematurely despite an ongoing second-level appeal.
  • pro Staff did not respond to communications about the ongoing appeal or take accountability.
  • pro There was coercion, pressuring the mother to agree to discharge.
  • pro The discharge occurred without a safe, coordinated plan of care.
  • pro Management is poor; the reviewer would not trust Advanced Healthcare again.
  • pro There was miscommunication about room availability on the discharge day, causing scrambling to find another facility.

Review

Advanced Healthcare of Henderson in Las Vegas has shaped a complicated picture through a chorus of voices that sing loudly about care, compassion, and a welcoming environment, even as they raise serious concerns about process and safety. Across numerous experiences, families describe a facility that feels like a safe, well-maintained home for rehabilitation and longer-term needs, where the atmosphere, cleanliness, and the people on the floor often stand out as its strongest assets. The recurring tone is one of gratitude for the warmth and attentiveness of the staff, paired with a few sharp warnings about how critical procedural details - especially around discharge and bed management - can erode trust when they go awry.

Many reviews glow with praise for the direct care and daily interactions with staff. Several residents and families highlight the quality of nursing attention and the competence of aides. One reviewer notes that the staff is "amazing" and that the rooms are comfortable, with in-room bathrooms and kitchenette facilities that contribute to a home-like feeling. This sentiment extends beyond the patient's private space to the overall environment: a facility that feels clean, well kept, and respectful is repeatedly described as "awesome," with phrases like "the best" among skilled nursing and rehabilitation experiences they've encountered. The positive evaluations emphasize not just medical care, but the human touch - the attentive, friendly, and caring demeanor of the team that feels personal and genuinely dedicated.

Within these positive accounts, specific staff members frequently appear as standouts. For example, one reviewer singles out a CNA named Ulysses as the best, while others praise the broader nursing and therapy teams. In the Henderson stay from January 16, 2025, through the end of February, the nursing staff - Ruby, Jane, Uly, Mary, and Liz - are highlighted for their excellent work, and the therapy team - Gavin, Michelle, Jeff, and James - receives commendations for going above and beyond. A Speech Therapist named John is described as "unbelievably kind and helpful." The praise continues with an extended list of staff - Veronica, Jayne, Shiann, Caleb, Chris, Lyzee, Twanae, Ulysses, Joel, Irma, Rosemary, A2, Yvonne, Richie, Mary, April, Elyda, Jose, Christopher, Trisha, Patty, Elizabeth, Simone, Abby, Kailani, Casidy, Orlando, Jennie, Adrian, Regina, Irma, Valerie, Teresita, Mignon, Aigul, Gavin, Valerie, Eugene, Keith - and especially a staff member named Daerleth Gonzalez, who is singled out as consistently professional and effective within her role. The accounts portray a culture where many staff members clearly want to be at work and make residents feel welcome, comfortable, and cared for.

Several families go so far as to describe Advanced Healthcare of Henderson as a "hidden gem" for Las Vegas, a place that deserves wider recognition for its clean facilities and its people. The administrators come in for praise from a longtime patient who directs heartfelt thanks to Michael Tuck, the administrator, for making the patient feel heard and valued. The reviews paint a vivid picture of a culture that emphasizes dignity, compassion, and genuine belonging - a place where dining is described as a "beautifully elegant" experience and where staff interactions feel like a close-knit, supportive community. The message that "People will never forget how you made them feel" is echoed in these testimonials, underscoring the belief that the human experience inside the facility matters as much as clinical outcomes.

Yet alongside these glowing testimonials there are sharp, cautionary notes about a serious failure in discharge practices and regulatory compliance. A reviewer recounts a markedly different experience, alleging a violation of CMS guidelines that require care to pause discharge during an active Medicare appeal. According to the account, the mother was discharged before the outcome of her second-level appeal could be determined, despite explicit verbal and written communications indicating that the appeal was in progress. The reviewer cites 42 CFR ? 405.1206, arguing that the facility treated the appeal process as if a denial was final. The frustration is compounded by the assertion that the family repeatedly communicated that they were out of the area due to work and were willing to cover any additional room charges if the appeal was denied. The reviewer also claims coercion - pressuring the patient to accept discharge despite health conditions that made self-advocacy difficult - and alleges that staff like Joy Cronister did not respond with accountability. Although the second appeal was ultimately won, the timing meant that the patient had already experienced discharge that the reviewer contends could have been avoided with proper adherence to policy and coordinated post-discharge care. The only bright spot in this account is Daerleth Gonzalez, described as professional and helpful within her limited authority, highlighting a stark contrast between the actions of frontline staff and the broader leadership in handling discharge procedures.

In a separate, and similarly critical, account, a family member describes their 81-year-old mother's need for longer-term care and the tension between expectations and operations. They chose Advanced Henderson after researching facilities with better reviews and fewer health violations, hoping for a smoother transition into longer-term care. The case manager at the acute care facility had secured a room for the coming discharge on a Friday for a Tuesday release, with multiple confirmations and transport arrangements attempted on Monday. On Tuesday morning, the discharging facility called to say there was no room available, throwing the family into a scramble to locate alternative arrangements. The reviewer depicts this as a breakdown in communication and bed management that could have been avoided with advance notice or timely updates about room status. The frustration culminates in a clear verdict: they would not trust Advanced Healthcare again, citing poor management as the root cause of ongoing uncertainty and risk.

Taken together, these stories present a facility that many families experience as a beacon of compassionate care, professional staff, and a welcoming, almost family-like atmosphere. The praise for individual caregivers, nurses, and therapists - often accompanied by specific names and glowing adjectives - paints a picture of a place where people feel seen, valued, and well cared for. The surrounding environment - cleanliness, comfortable rooms with practical amenities, and a dining experience that feels dignified and pleasant - adds to the sense of a truly positive care setting. The strongest counterpoint comes from discharge and bed-management concerns: when discharge planning and regulatory compliance falter, the consequences can be severe, affecting patient safety, strategic planning, and family trust. The narratives underscore the importance of clear communication, adherence to CMS guidelines, and reliable planning for transitions of care.

Ultimately, the overall impression is of a facility that can deliver outstanding, human-centered care, with many residents and families praising the staff for their dedication and the environment for its warmth and quality. At the same time, the reviews serve as a cautionary tale about the fragility of trust when critical processes - especially around discharge during active appeals and bed availability - are mishandled or inconsistently communicated. The facility's strengths lie in its people, its clean and welcoming spaces, and its sense of community; the challenges lie in ensuring that procedural rigor keeps pace with the high-touch, compassionate care that families have come to expect.

Features

Housing

  • 38 resident community capacity 38 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McCarran International (6 miles away) McCarran International (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Advanced Health Care Of Henderson is an exceptional assisted living community located in Henderson, NV. With a variety of amenities and care services available, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers fully furnished accommodations with the option for cable or satellite TV, allowing residents to relax and unwind in the privacy of their own space. The dining room provides a welcoming atmosphere for meals, which are prepared and served by the staff according to any special dietary restrictions or preferences. Kitchenettes are also available for those who prefer to prepare their own meals.

Residents can take advantage of the outdoor spaces, including a garden, where they can enjoy fresh air and engage in outdoor activities. The community also offers Wi-Fi/high-speed internet access and telephone services to stay connected with loved ones.

With 24-hour supervision, residents receive assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medication is taken on time and in the correct dosage. A mental wellness program is also available to support residents' emotional well-being.

Activities are an important part of life at Advanced Health Care Of Henderson. Resident-run activities encourage social interaction and engagement within the community, while scheduled daily activities provide opportunities for recreation and entertainment.

For added convenience, there are numerous amenities nearby including cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have easy access to essential services when needed.

Overall, Advanced Health Care Of Henderson offers a comfortable and supportive environment for seniors seeking assisted living services. With a range of amenities and care services provided by dedicated staff members, residents can enjoy peace of mind knowing that their needs are well-taken care of in this vibrant community.

Nearby Places of Interest

Pharmacies

  • Smith's Food & Drug (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.7 miles)
  • Smith's Food & Drug (1.8 miles)
  • Walgreens (1.9 miles)

Hospitals

  • Dignity Health - St. Rose Dominican Hospital, Siena Campus - Henderson, NV (1.2 miles)

Restaurants

  • Chick-Fil-A (1.2 miles)
  • Village Pub & Poker (2.6 miles)
  • The Cheesecake Factory (3.3 miles)
  • Sonic Drive-In (4.2 miles)
  • Timbers Bar & Grill (5.2 miles)
  • Wendy's (5.5 miles)
  • Raising Cane's Chicken Fingers (5.6 miles)

Physicians

  • Shepherd Eye Center (2.3 miles)
  • Siena Pediatrics (2.4 miles)
  • Vivida Dermatology (4.1 miles)
  • Clinical Neurology Specialists (4.3 miles)
  • Nevada Eye Physicians (5.4 miles)
  • Allcare for Women: Candance Leaphart St Cloud, DO, FACOG (5.4 miles)
  • Health Center at Touro (6.9 miles)

Cafes

  • Dutch Bros (4.5 miles)
  • Starbucks (5.5 miles)
  • Dutch Bros Coffee (5.9 miles)
  • Hello Kitty Cafe (7.6 miles)
  • Starbucks (7.7 miles)

Transportation

  • Hertz Rent A Car (4.6 miles)
  • Avis Rent A Car (4.6 miles)
  • The Centurion Lounge (5.7 miles)
  • Concourse D (5.8 miles)
  • The Club (5.8 miles)
  • Concourse C (5.8 miles)
  • Southwest Airlines (5.9 miles)

Parks

  • Arroyo Grande Sports Complex (5.7 miles)
  • Wally Wombats (7 miles)

Frequently Asked Questions

Where is Advanced Health Care Of Henderson?

Nearby Communities

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