Advanced Health Care Of Henderson

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Advanced Health Care Of Henderson Advanced Health Care Of Henderson

Advanced Health Care Of Henderson

Information last verified:

1285 East Cactus Avenue, Henderson, NV 89183

For more information about senior living options: (844) 490-3973

4.1 from 81 reviews
5 stars
58
4 stars
3
3 stars
1
2 stars
5
1 stars
14

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Overall Review of Advanced Health Care Of Henderson

Pros

  • pro Joy is an outstanding case manager—responsive, organized, and genuinely compassionate.
  • pro The facility has an exceptional staff who are helpful and caring.
  • pro The building is bright, beautifully decorated, and meticulously clean.
  • pro The staff are friendly, attentive, and go above and beyond to support residents.
  • pro Advanced Health Care Henderson is highly recommended for skilled nursing and rehabilitation.
  • pro The therapy teams are exceptional and patient-focused.
  • pro The dining room provides a beautifully elegant dining experience with flexible meal options.
  • pro The environment feels like a home away from home, welcoming patients and families.
  • pro It is a luxury healthcare facility with a clean, well-kept atmosphere.
  • pro Daerleth Gonzalez is consistently professional and responsive.
  • pro The nursing and therapy staff deliver outstanding care, with many team members praised for dedication.
  • pro Administrators and admissions staff guide families with care and clear communication.

Cons

  • pro The staff were rude and did not explain anything about the facility.
  • pro Call button response times were unacceptably slow, often 30 minutes or more.
  • pro The care was alarmingly poor, with patients left in soiled clothing and the facility understaffed.
  • pro The head nurse was unprofessional and management demonstrated poor communication.
  • pro Some nurses yelled at patients and failed to assist with basic needs, leaving them waiting in urine or in pain.
  • pro Medications were sometimes wrong or delayed, and pain relief requests went unanswered for hours.
  • pro A discharge was carried out prematurely during an active Medicare appeal, violating CMS guidelines.
  • pro The facility was described as unsafe for patients due to miscoordination and insufficient care.

Review

Advanced Health Care of Henderson is best suited for families pursuing a robust rehabilitation pathway in a facility that feels welcoming and home-like, with strong clinical momentum behind PT/OT, wound care, and daily therapy. This community shines when the goal is recovery after surgery, a fall, or a serious health setback, with an emphasis on aggressive therapy, attentive case management, and a dining/room environment that feels less like a hospital and more like a comfortable residence. For families who prioritize a modern, clean setting, private rooms with in-room bathrooms and kitchenettes, and active engagement from therapists and nursing staff, the Henderson campus consistently delivers results that translate into real mobility gains and shorter post-acute trajectories. The balance of beauty, quiet efficiency, and a clearly people-first culture makes it hard to beat when the objective is high-quality rehabilitation in a supportive atmosphere.

At the same time, alternatives deserve consideration for families who require rock-solid, uniformly consistent operations and absolute reliability in every interaction. Several reviews flag issues around management discipline and day-to-day consistency, particularly around call-button responsiveness, discharge planning, and adherence to established procedures. If a family must know, with near-total certainty, that every nurse, aide, and physician will be aligned on care plans, med administration, and timely communication, it is prudent to compare with other facilities that turn policy into practice in an unwavering way. Likewise, if a long-term care environment with minimal turnover in administration and a track record of error-free handoffs is a top priority, there are sites in the market where families report fewer tensions between frontline staff and leadership. In short, this is a facility to choose with eyes open to the management and coordination dimension.

In the positives column, the facility’s frontline care teams are repeatedly described as exceptional. Joy, noted as a highly responsive case manager, exemplifies the level of organized, compassionate coordination that can meaningfully reduce caregiver stress and keep rehabilitation on track. The therapy program earns frequent praise, with therapists, Cassie, Jerome, Gavin, Daniel, and others, regarded as skilled, patient, and relentlessly focused on getting patients back to function. Nursing staff and CNAs are celebrated for attentiveness, warmth, and genuine concern for residents’ daily needs, while the dining and nutrition team earns kudos for quality, presentation, and flexibility in meal choices. The physical environment itself, clean, well-appointed rooms with private baths and kitchenette space, a bright dining room with a view, and a newer, aesthetically pleasing building, substantially supports morale and motivation during recovery. Several families credit this combination with measurable improvements in strength and independence.

Yet, risks tied to operations cannot be dismissed. A number of reviews describe slower call-light response times, occasional miscommunications, and a sense that administrative priorities can overshadow immediate patient welfare. There are accounts of discharge planning that did not proceed smoothly, including one high-profile case alleging discharge before a proper plan was in place, which underscores the seriousness of governance and regulatory alignment. Reports of rude or inconsistent behavior by certain staff members, and occasional lapses in medication management or routine care, suggest that while the frontline team often excels, the system of record-keeping, shift transitions, and supervision can sometimes fail to sustain that excellence. The contrast between two very different experiences within the same facility is real enough to warrant careful diligence from families before committing.

Balancing these dynamics, the core decision becomes: will the anticipated rehab outcomes and day-to-day care justify the potential for uneven leadership-driven variability? For families prioritizing effective, evidence-based rehabilitation, plus a caring, hotel-like ambiance that makes daily progress feel meaningful, the pros often outweigh the cons, and the few negative episodes tend to crystallize around systemic gaps rather than the character of the caregivers on the floor. To tilt the odds in favor of a consistently positive experience, families should insist on concrete confirmations before admission: a clear, signed plan for discharge processes; a dedicated case manager who remains involved throughout the stay; real-time access to daily updates on med changes, and a transparent staffing model that reduces the risk of delayed responses. Ask for direct examples of how shift changes are managed, and request names and roles for frontline staff so accountability is traceable.

In practical terms, families weighing this community should visit with a concrete checklist. Confirm there is a stable, engaged leadership presence and a process for rapid escalation if care lapses occur. Request to meet the therapy team in person and observe a therapy session to gauge rapport and technique. Probe the admissions and discharge workflows, including how CMS guidelines are applied in real-time and how family members are kept in the loop during transitions. If possible, seek recent, specific references from families who faced a discharge or a care-planning decision and note how those situations were resolved. When these elements align, Advanced Health Care of Henderson becomes a compelling, decision-ready choice for post-acute rehab, with a track record of outstanding patient-facing care and a facility that supports healing through both environment and effort. If the emphasis is steady governance and uniformly flawless execution alongside exceptional rehab outcomes, this community stands tall, yet it should be chosen with a clear view of the potential leadership-related gaps that families may want proactively to mitigate.

Features

Housing

  • 38 resident community capacity 38 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McCarran International (6 miles away) McCarran International (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Advanced Health Care Of Henderson is an exceptional assisted living community located in Henderson, NV. With a variety of amenities and care services available, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers fully furnished accommodations with the option for cable or satellite TV, allowing residents to relax and unwind in the privacy of their own space. The dining room provides a welcoming atmosphere for meals, which are prepared and served by the staff according to any special dietary restrictions or preferences. Kitchenettes are also available for those who prefer to prepare their own meals.

Residents can take advantage of the outdoor spaces, including a garden, where they can enjoy fresh air and engage in outdoor activities. The community also offers Wi-Fi/high-speed internet access and telephone services to stay connected with loved ones.

With 24-hour supervision, residents receive assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medication is taken on time and in the correct dosage. A mental wellness program is also available to support residents' emotional well-being.

Activities are an important part of life at Advanced Health Care Of Henderson. Resident-run activities encourage social interaction and engagement within the community, while scheduled daily activities provide opportunities for recreation and entertainment.

For added convenience, there are numerous amenities nearby including cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have easy access to essential services when needed.

Overall, Advanced Health Care Of Henderson offers a comfortable and supportive environment for seniors seeking assisted living services. With a range of amenities and care services provided by dedicated staff members, residents can enjoy peace of mind knowing that their needs are well-taken care of in this vibrant community.

Nearby Places of Interest

Pharmacies

  • Smith's Food & Drug (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.7 miles)
  • Smith's Food & Drug (1.8 miles)
  • Walgreens (1.9 miles)

Hospitals

  • Dignity Health - St. Rose Dominican Hospital, Siena Campus - Henderson, NV (1.2 miles)

Restaurants

  • Chick-Fil-A (1.2 miles)
  • Village Pub & Poker (2.6 miles)
  • The Cheesecake Factory (3.3 miles)
  • Sonic Drive-In (4.2 miles)
  • Timbers Bar & Grill (5.2 miles)
  • Wendy's (5.5 miles)
  • Raising Cane's Chicken Fingers (5.6 miles)

Physicians

  • Shepherd Eye Center (2.3 miles)
  • Siena Pediatrics (2.4 miles)
  • Vivida Dermatology (4.1 miles)
  • Clinical Neurology Specialists (4.3 miles)
  • Nevada Eye Physicians (5.4 miles)
  • Allcare for Women: Candance Leaphart St Cloud, DO, FACOG (5.4 miles)
  • Health Center at Touro (6.9 miles)

Cafes

  • Dutch Bros (4.5 miles)
  • Starbucks (5.5 miles)
  • Dutch Bros Coffee (5.9 miles)
  • Hello Kitty Cafe (7.6 miles)
  • Starbucks (7.7 miles)

Transportation

  • Hertz Rent A Car (4.6 miles)
  • Avis Rent A Car (4.6 miles)
  • The Centurion Lounge (5.7 miles)
  • Concourse D (5.8 miles)
  • The Club (5.8 miles)
  • Concourse C (5.8 miles)
  • Southwest Airlines (5.9 miles)

Parks

  • Arroyo Grande Sports Complex (5.7 miles)
  • Wally Wombats (7 miles)

Frequently Asked Questions

Where is Advanced Health Care Of Henderson?

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