Sierra Convalescent Ctr in Carson City, NV

Pros

• The staff here are amazing and unstoppable at what they’ll do for the residents.
• Great place for rehab care!
• Mountain View Health and Rehab Center shines with impeccable cleanliness and exceptional care for patients, treating them and their loved ones like family.
• The dedicated staff sets a remarkable example for other facilities in the area, showcasing how a healthcare facility should be run.
• If you are seeking a place where your loved one will not only receive top-notch care but also be treated like family, look no further.
• Mountain View Health and Rehab Center is a hidden gem that deserves to be shared with the world.
• Sophia Petri is absolutely phenomenal with her knowledge of the procedures involved with a case like my sister, and she truly cares for the patients and their families.
• Yvette has become more like family through her outstanding care for my family member.
• The staff here operate with professionalism and compassion that deserve recognition and appreciation.

Cons

• They would give zero stars if possible.
• The CNAs on the night shift do not properly care for residents, allowing them to lie in urine and feces all night, and management allegedly tells staff not to wake residents until two hours before shift change.
• They would not recommend anyone place their loved ones there.
• The facility cares only about bed payments and not about residents, with abuse alleged to occur and be covered up; the place should be shut down.
• Kitchen staff concerns exist, including a felon named Jonny reportedly working in the kitchen and questions about background checks.
• Families cannot reach their loved ones, with phones not answered and messages not returned.
• The food is described as complete slop, and hygiene issues are noted (diapers often full, teeth not brushed).
• Personal items are lost or misidentified (photos, purses, quilts, clothes).

Review

Sierra Convalescent Center in Carson City is best suited for families pursuing rehabilitation-focused care where daytime staff demonstrate genuine dedication and residents can benefit from personal, relationship-driven attention. The facility can support meaningful recovery when a strong bedside team is engaged, caregivers form consistent routines, and families are able to participate in care planning and ongoing updates. This is not a one-size-fits-all option, the best fit is a household-like environment where rehab goals are clear, expectations are managed, and there is a willingness to stay closely involved with staff and care plans.

Those who should consider alternatives are families prioritizing constant reliability, transparent operations, and uniform quality of care across all shifts. Several reviews raise serious red flags about night-shift care, hygiene, and safety, suggesting that outcomes can hinge on which staff member is on duty and how promptly concerns are escalated. For families that require consistently dependable monitoring, universal cleanliness, and unambiguous accountability, the risk profile here may be too high. In those cases, it makes sense to look at other options with stronger track records on staffing stability and resident safety.

The strongest positives center on rehab orientation and moments of standout caregiving. Several accounts praise the facility as a solid rehab setting, with staff who genuinely care and residents who feel seen and supported. Individual caregivers are repeatedly highlighted for going above and beyond, Yvette, Sophia, Amy, Nancy, and others cited for thoughtful, personalized care. Families report being kept in the loop and having care plans adjusted to meet changing needs, which can translate into faster progress for some residents. When these elements align, the day-to-day experience can feel remarkably warm and attentive, which matters in recovery and ongoing well-being.

However, the main drawbacks are consequential and cannot be dismissed. Night-CNA shortages and a perception that urgent needs are not promptly addressed loom large in several reviews, along with complaints about odors, inconsistent hygiene, and care lapses. There are alarming claims about lost personal items and miscommunications that undermined trust at critical moments, including one account of aggressive management actions around guardianship and access to a loved one. Food quality, safety concerns, and questions about background checks for kitchen staff also surface in the collected impressions. Taken together, these factors create a safety and reliability anxiety that families must weigh against any rehab gains.

Ultimately, the pros and cons come down to whether personal attention and rehab momentum can withstand episodic lapses in consistency and safety. If a resident is making steady progress, has a clearly defined rehab plan, and the family can devote time to oversee care, asking pointed questions, requesting timely updates, and rotating visits across shifts, the strengths can outweigh the risks. The care team’s capacity to foster trust and maintain a communicative, engaged approach is pivotal. Yet when concerns mount about night coverage, hygiene, or governance, the scales tip toward seeking alternatives.

For families evaluating Sierra Convalescent Center, a disciplined, strategic approach is essential. Visit at different times, talk to multiple staff members, and request candid references from other families. Insist on a transparent care plan with measurable goals, daily notes, and a clear escalation path for issues. Probe staffing ratios, turnover, and how night-shift concerns are addressed. If rehab intensity and a personal, family-like care environment are the priority and oversight can be maintained, Sierra Convalescent Center can be a workable fit. If unwavering consistency, safety, and fully proven processes are non-negotiable, alternatives, such as Mountain View Health and Rehab Center or Fallon-area facilities, deserve serious consideration. Ultimately, the decision hinges on balancing the value of strong rehab momentum and genuine caregiver dedication against the realities of variable staffing and reported safety gaps.

Located in Carson City, Nevada, this area offers a variety of amenities for seniors. Close proximity to hospitals such as Mountain View Care Center and Carson-Tahoe Hospital ensures easy access to medical care. Additionally, numerous restaurants like Bamboo Garden and Chili's Grill & Bar provide convenient dining options. Nearby pharmacies, including CVS and Walgreens, offer easy access to prescription medications. For outdoor recreation, residents can enjoy parks like Sonoma Park and Mills Park. Cafes such as Dutch Bros Coffee and Starbucks provide great spots for socializing with friends or enjoying a cup of coffee. Overall, this area offers a convenient and vibrant community for seniors looking to settle in Carson City.

Hospitals

• Mountain View Care Center of C (0 miles)
• Evergreen At Mountain View (0 miles)
• Lake Tahoe Nevada State Park (2 miles)
• Carson-Tahoe Hospital (2.7 miles)
• Carson Convalescent Center (3.4 miles)
• Sierra Surgery Hospital (3.9 miles)
• Renown Regional Medical Center (3.9 miles)

Restaurants

• McDonald's (0.2 miles)
• Bamboo Garden (0.5 miles)
• Ming's Chinese Restaurant (0.8 miles)
• Bodines Casino (1.2 miles)
• Chili's Grill & Bar (1.6 miles)
• Paul Schat's Bakery (1.6 miles)
• Del Taco (1.6 miles)

Physicians

• Northern Nevada Allergy Clinic (0.5 miles)
• So Others May Hear (1.8 miles)
• Gail P Krivan, MD (2.4 miles)
• Great Basin Primary Care Association (2.4 miles)
• Spine Care & Rehabilitation (2.4 miles)
• Dankworth Gary MD (2.4 miles)
• Sierra Plastic Surgery (2.5 miles)

Pharmacies

• Save Mart Supermarkets (0.5 miles)
• CVS Pharmacy (1.2 miles)
• Smith's (2.5 miles)
• Smith's Food & Drug (2.5 miles)
• Mike's Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Medcare Pharmacy (3 miles)

Parks

• Sonoma Park (0.7 miles)
• Mills Park (2.5 miles)
• Sunridge Park (2.8 miles)
• James Lee Memorial Park (3.6 miles)
• John Mankins Park (3.7 miles)

Cafes

• Dutch Bros Coffee (0.7 miles)
• Dutch Bros (1.6 miles)
• Comma Coffee (2 miles)
• LA Bakery (2.6 miles)
• Starbucks (2.8 miles)
• Dutch Bros Coffee (2.9 miles)