Mountain View Health & Rehab in Carson City, NV
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Information last verified:
201 Koontz Lane, Carson City, NV 89701
For more information about senior living options: (844) 490-3973
The staff here are amazing and unstoppable at what they'll do for the residents. Mountain View Health and Rehab Center is a hidden gem with impeccable cleanliness and exceptional care, treating patients and their loved ones like family. The dedicated staff set a remarkable example for other facilities in the area, showing how a healthcare facility should be run. For families seeking care, Mountain View Health and Rehab Center is a beacon of hope and support. Sophia Petri is absolutely phenomenal with her knowledge of the procedures involved and cares deeply for patients and their families. The staff are knowledgeable, friendly, and truly care about patients’ well-being. The facility’s staff are responsive and diligent, coordinating care and keeping families informed. Residents are well taken care of and love the staff.
They would rate the facility zero stars. The CNAs on night shift do not properly care for residents, allowing them to lie in urine and stool all night, and management allegedly advised not waking residents until about two hours before shift change. They would not recommend placing loved ones there. The facility reportedly misplaced personal items (photos, a mother’s purse) and returned clothes that weren’t hers, causing distress. They claim staff care more about bed payments than residents and that abuse occurs and is covered up. The place smells like urine and leaves residents in unsanitary, neglected conditions. A former employee alleged discriminatory treatment in kitchen staffing decisions, suggesting a lack of proper background checks. There were serious communication problems, with difficulty reaching the facility or getting timely responses to concerns.Mountain View Health & Rehab in Carson City is best suited for families prioritizing aggressive rehabilitation and skilled medical attention for a loved one, particularly those recovering from a stroke or brain injury. The facility earns real value from dedicated therapists and nurses who can drive functional gains and sustain a structured care plan. When a family’s primary goal is to see measurable progress in physical recovery and to maintain close, ongoing communication with care teams, Mountain View often rises to that need. It can feel like a practical home base for recovery efforts, especially for families who want local access and regular updates about progress and setbacks alike.
The strongest positives center on rehab expertise and a culture of care among many staff members. Several accounts highlight therapists and nurses who stay responsive, patient, and genuinely committed to patient improvement. Families point to the sense of family-like warmth from certain caregivers, and to staff members who go beyond the call to tailor routines to individual needs. For residents who require the kind of hands-on assistance that drives rehab outcomes, the center’s team can be a meaningful engine of recovery. Hospice and end-of-life care have also been described as compassionate and thoughtfully managed, underscoring a breadth of experience across the care spectrum.
Yet the picture is not without deep concerns. A substantial portion of reviews paint a troubling contrast: night CNAs who appear overwhelmed or inattentive, with reports of residents left in unsanitary conditions for extended periods. There are repeated accusations that management has downplayed or mismanaged issues, and even severe claims of abuse and cover-ups in some cases. Items lost or mishandled, questions about who is supervising whom, and inconsistent phone availability for families contribute to a perception of systemic gaps in oversight. When safety and basic dignity are in question, even strong rehab momentum can feel undermined by day-to-day operational fragility.
How the pros balance against the cons depends on what a family actually needs from care. For those who can tolerate some administrative and hygiene-era fragility in exchange for a robust rehab program and personal attention from several caregivers, Mountain View can still be attractive. The rehab-focused outcomes and the ongoing commitment of certain staff members can offset many concerns, at least in the short term, if care plans are well-documented, reviewed frequently, and there is active family involvement. But the most serious red flags, reports of neglect, potential safety risks, and the perception of weak oversight, are deal-breakers for families seeking predictably safe, consistently pristine operations.
Given the mixed experience, families should consider alternatives if safety, reliable night supervision, and spotless daily care are top priorities. If dementia- or memory-care needs require a tightly secured environment with immaculate hygiene and a proven safety record, other options in the region may be preferable. For families who want undeniable rehab focus and are willing to scrutinize operations closely, Mountain View remains a candidate, provided there is due diligence: visiting multiple times, speaking with a range of staff and families, requesting current care plans, and verifying that corrective actions have been implemented and sustained.
In practical terms, prospective residents or their guardians should plan a thorough on-site tour with a close eye on day-to-day routines: observe a night shift, check how quickly staff respond to call bells, and ask to review recent incident reports and care plans. Seek input from several current residents’ families and request candid conversations with nursing leadership about staffing patterns and turnover. Compare outcomes, costs, and transparency against other local facilities, including those with strong reputations for hygiene and safety. Mountain View can deliver meaningful rehab and heartfelt caregiving, but it requires vigilant oversight and clearly defined expectations to determine whether it is the right long-term home for a particular loved one.
146 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain View Health & Rehab in Carson City, NV is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to enhance the overall lifestyle of its residents. From the beauty salon to keep residents looking their best, to the fully furnished accommodations offering a comfortable living environment, every detail has been considered for their convenience. The computer center allows for staying connected with loved ones and engaging in online activities, while the small library provides a peaceful space for reading and relaxation. The gaming room and outdoor spaces offer opportunities for recreation and leisure, ensuring there is always something enjoyable to do. Additionally, the fitness room and wellness center promote physical health and well-being, catering to individuals looking to stay active.
Residents at Mountain View Health & Rehab can indulge in restaurant-style dining experiences within the elegant dining room. With special dietary restrictions taken into consideration, residents can enjoy delicious meals that meet their specific needs. Meal preparation and service are provided by dedicated staff members who prioritize nutrition and choice.
The community also offers a host of care services designed to support residents in their daily lives. With 24-hour call systems and supervision available, residents can feel secure knowing that help is readily available when needed. Assistance with bathing, dressing, transfers, and other activities of daily living is provided by compassionate caregivers who strive to maintain resident independence while offering assistance as required. Medication management ensures that each resident receives proper medication administration according to their individual needs.
Keeping mental wellness a priority, Mountain View Health & Rehab offers mental wellness programs aimed at enhancing cognitive function and emotional well-being. Transportation arrangements are made both for non-medical purposes such as shopping trips or outings as well as for medical appointments, ensuring that residents have access to necessary transportation services.
In terms of location convenience, Mountain View Health & Rehab benefits from being surrounded by numerous amenities within close proximity. There are cafes, parks, pharmacies, physicians, restaurants, and hospitals nearby, making it easy for residents to access various services and enjoy their surroundings.
Choosing Mountain View Health & Rehab means choosing a community that prioritizes comfort, care, and convenience. With a range of amenities and care services offered in a beautiful location, residents can expect exceptional support for their daily needs while enjoying an engaging and fulfilling lifestyle.
Mountain View Health & Rehab is located at 201 Koontz Lane, Carson City, NV 89701 in Carson City, Nevada
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