411 West Genoa, Ravenna, NE 68869
For more information about senior living options: (844) 490-3973
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The staff are friendly. It is a nice place. It is a great place. The facility is wonderful.
The administration, nursing, and social services provided little or no cooperation to resolve issues. The mother's room was not clean, and the toilet was often not cleaned for days. Meat was served not fully cooked when a certain cook was on duty. There were times when only one aide covered two wings outside of break times. The mother's hand was broken during a lift, with no documentation or chart entry for several days and unclear reporting to APS. The mother's HIPAA-protected information was shared without a signed release. An LPN Charge Nurse refused to comply with a physician's order.There's a sense of contrast in the balance between praise and warning that colors the experiences shared about this care facility. The most strident note is that many of the glowing five-star statements from years past don't seem to reflect today's realities. A long arc of time has passed, and along that arc there's a persistent impression that the people who rely on the facility - especially residents with serious or escalating needs - are not receiving consistently reliable care. The writer's mother spent just over three years there, and during that period, a pattern of concerns emerged that prompted repeated attempts to get help from administration, nursing, and social services, often with little response or follow-through. In the face of a difficult personal loss, these reflections carry both sorrow and disappointment about what was experienced day to day.
One major theme is cleanliness and basic hygienic upkeep. The writer describes Mom's room as not being clean on a regular basis. They kept a broom, dustpan, and a Swiffer mop in the closet so they could take matters into their own hands, which is a striking signal that cleaning was not consistently managed. The toilet, in particular, was alleged to go undressed for days at a time, raising concerns about basic sanitary standards and the dignity of the resident. This wasn't just about aesthetics; it spoke to a larger sense that the environment wasn't being maintained to the standard that families expect for someone who already depends on others for essential daily needs.
In addition to cleanliness, the kitchen and food service were described as problematic under specific circumstances. The writer notes that meat was sometimes not fully cooked when a certain cook - someone who did not manage time well - was on duty. This wasn't described as a one-off incident but presented as an ongoing issue tied to staffing and accountability in the kitchen, which can have direct implications for safety and health, especially for elderly residents with varying dietary needs and medical conditions. The impression is that inconsistencies in staffing and oversight translated into meals that didn't always meet basic safety expectations.
Staffing levels and coverage appear as another recurring concern, with the implication that there were times when only one aide was responsible for two wings outside of break times. In a setting where residents may require assistance with mobility, transfers, toileting, and emergency responses, such under-staffing can lead to delays, rushed situations, and heightened risk. The writer's observations suggest a delicate balance between maintaining resident safety and delivering timely, compassionate care, a balance that sometimes tipped unfavorably in favor of the former.
Serious allegations of injury and documentation further underscore fears about safety and proper governance. The writer reports that their mom's hand was broken while a lift was used to take her to the bathroom. They discovered this injury on a Monday afternoon, and it's described as not being a new injury. There was no documentation about when or how the injury occurred, and no note in her chart until Thursday of that same week. This discrepancy raises questions about mandatory reporting and the possibility that important protective steps were delayed or overlooked. The family's concern centers on how such injuries could be tracked and reported properly, particularly in a setting where oversight and transparency are critical to safeguarding vulnerable residents.
Privacy concerns surface in a separate but equally important thread: sharing HIPAA-protected information without a signed release. The writer recounts a meeting with two hospice providers to decide between options and notes that private health information was disclosed without the necessary consent. That kind of breach is distressing, especially when families are trying to coordinate meaningful end-of-life decisions. It underscores a fear that sensitive data could flow beyond the boundaries of proper authorization, complicating trust at a moment when privacy and consent are paramount.
End-of-life care appears to have been another flashpoint. A physician's order to place the patient NPO (nothing by mouth) was reportedly not followed by a charge nurse on the weekend before Mom's passing. The sequence involved attempts to feed despite clear signs of distress - coughing, choking, and vomiting - until the Hospice LPN documented a discussion and the PA issued a phone order to stop feeding. The charge nurse reportedly refused to follow the order at first, prompting calls from family members and tense in-person exchanges before compliance was ultimately achieved. This painful episode illustrates the tension that can arise between bedside judgment, institutional protocol, and the gravity of honoring physician and patient wishes at the end of life.
Amid these serious concerns, the narrative does acknowledge some positive notes. The writer describes staff as friendly and the facility itself as a nice, wonderful place, with phrases like "Friendly staff," "Nice place," "Great place," and "Wonderful facility" appearing in the record. These affirmations suggest that, outside of the problems cited, there were moments of kindness, warmth, and comfort offered by some caregivers. They hint at a complex picture in which compassionate personal interactions could coexist with systemic shortcomings.
Taken together, the experience paints a multifaceted portrait of a long-term care journey marked by significant lapses in cleanliness, nutrition, staffing adequacy, safety documentation, privacy protection, and adherence to medical orders during critical moments. The author notes that the 5-star reviews are largely dated by more than five years, implying that changes in leadership, processes, or culture may have occurred since those early accolades. For families considering or already navigating care at this facility, the account emphasizes the importance of clear communication, rigorous oversight, and a strong commitment to resident dignity and safety from administration, nursing leadership, and social services - areas where the author repeatedly sought resolution but felt insufficient cooperation. The overall message is one of deep grief tempered by a desire for accountability and lasting improvements to ensure that other families do not encounter the same struggles during such a vulnerable time.
61 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Good Samaritan Society - Ravenna is an assisted living community located in Ravenna, NE. Our residents enjoy a wide range of amenities and services to enhance their quality of life and ensure their comfort and well-being.
Our community offers a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. We provide community-operated transportation for convenience, and a computer center for those who want to stay connected. Our spacious dining room offers restaurant-style dining, ensuring that residents have delicious and nutritious meals.
For staying active and fit, we have a fitness room and a gaming room for recreational activities. Residents can also relax in our beautiful garden or enjoy some quiet time in our small library. Wi-Fi/high-speed internet is available throughout the community, allowing residents to easily connect with family and friends.
Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. We offer assistance with daily living activities such as bathing, dressing, and transfers. Our dedicated staff provides medication management and meal preparation based on special dietary restrictions including diabetic diets. We also have a mental wellness program in place to support the emotional well-being of our residents.
At Good Samaritan Society - Ravenna, we offer a variety of activities to keep our residents engaged and entertained. This includes fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests.
Located near parks, pharmacies, restaurants, and places of worship, our community provides easy access to essential services and opportunities for socializing outside the premises.
Overall, Good Samaritan Society - Ravenna is dedicated to providing top-notch care while promoting social engagement and independence for our residents.
Good Samaritan Society - Ravenna is located at 411 West Genoa, Ravenna, NE 68869 in Sherman County, Nebraska
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