411 West Genoa, Ravenna, NE 68869
For more information about senior living options: (866) 208-4318
Overall Review of Good Samaritan Society - Ravenna
Pros
The staff is friendly.- The place is nice.
- The place is great.
- The facility is wonderful.
Cons
The reviewer notes that all 5-star reviews are from more than five years ago, suggesting the facility may have changed since then.- The reviewer describes momâs room as not clean and says the toilet was not cleaned for days.
- The reviewer states that meat was not fully cooked when a certain cook was working.
- The reviewer claims there were times when only one aide covered two wings.
- The reviewer reports momâs hand was broken during a lift to the bathroom, with no documentation or chart entry until days later, raising questions about reporting to APS.
- The reviewer alleges HIPAA-protected information was shared without a signed release.
- The reviewer asserts an LPN Charge Nurse refused to comply with a physicianâs order, leading to end-of-life care disputes and delays in following the order.
Review
Good Samaritan Society - Ravenna is best suited for families seeking a socially engaged assisted-living option where staff friendliness and a welcoming, campus-style environment help residents settle into care with a sense of familiarity. It tends to work well for individuals who value routine, social interaction, and the reassurance of a large, established provider behind operations. However, this is not the ideal choice for those who require consistently aggressive clinical oversight, meticulous documentation, and strict adherence to safety protocols. Across the reviews, core care gaps appear, cleanliness lapses, meals that arenât reliably cooked, and staffing shortages that leave wings understaffed at times. In practical terms, Ravenna delivers warmth and community, but the consistency of essential care elements is variable enough to require active family involvement and vigilant oversight.
Those considering alternatives should weigh the facility against settings that emphasize tighter clinical control and continuous, well-documented care. If a loved one depends on regular, proactive interventions, precise medical charting, or rapid response to changing conditions, other communities with smaller, more tightly managed teams may reduce risk. Families juggling complex medical needs, frequent transfers between caregivers, or past lapses in safety procedures will likely find better alignment elsewhere. The uncertain consistency in key areas, room cleanliness, food quality, and documented adherence to physician orders, suggests that Ravenna may not deliver the dependable care profile some residents require for long-term peace of mind.
On the upside, the environment earns credibility through several clear strengths. Residents and families frequently describe staff as friendly and approachable, contributing to a welcoming vibe that makes daily life feel respectful and comfortable. The facility itself projects a positive energy, with a layout and atmosphere that encourage social interaction, easy navigation, and a sense of community. When the operation runs smoothly, these human-centered attributes create meaningful daily life, reduce isolation, and support emotional well-being. The upside of that culture is real and tangible, especially for seniors who prize collegiality and a familiar, home-like feel.
Yet the standout positives do not fully compensate for the more significant drawbacks. Cleanliness issues, inconsistent meal preparation, and sporadic staffing coverage have tangible implications for health and safety. The most troubling items involve medical integrity and safety: misdocumented injuries, lapses in HIPAA protections, and a documented reluctance to follow physician orders in a critical moment. Such failures undermine trust in the care team and create scenarios where families must intervene repeatedly to protect a loved one. When safety and medical compliance become concerns, the core strength, an inviting atmosphere, loses its ability to offset risk.
For families moving through the due-diligence process, several concrete steps sharpen the decision. Schedule a joint tour with the administrator and head of nursing specifically to observe housekeeping workflows, dining service routines, and how shifts are staffed across wings. Request recent incident reports and QA metrics, and ask how the facility handles safety events, caregiver shortages, and the escalation process for concerns. Probe how HIPAA protections are enforced, and request a clear, written process for following physician orders, including who is responsible for chart updates and who signs off on changes. Finally, seek out recent resident and family references that reflect the current operations rather than historical impressions.
In the end, Ravenna presents a practical mixed bag. For families prioritizing a warm, social setting and the reassurance of a large network backing daily life, it remains a compelling option, provided that active oversight is accepted as part of the package. If the priority leans toward ironclad clinical consistency, rigorous housekeeping standards, and unambiguous adherence to medical orders, alternatives deserve serious consideration. The decision should hinge on the level of family involvement willing to be sustained, the residentâs tolerance for variability in care quality, and the ability to secure timely, transparent responses from leadership whenever concerns arise.
61 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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