Information last verified:
2900 West East Street, North Platte, NE 69101
For more information about senior living options: (844) 490-3973
NPCC has amazing staff who are warm and welcoming. The administration and department heads are hands-on and willing to help where needed. The building is well maintained, with housekeeping ensuring residents look presentable and safe. The care center comes highly recommended for family members seeking care. There is a compassionate and hardworking staff, including a strong rehabilitation team. Residents’ families note that caregivers feel like family and staff communicate kindly and patiently. The facility is consistently described as clean, friendly, and well-run, with teamwork keeping operations smooth.
The staff lie to residents and to their loved ones' doctors. The pharmacy claimed the delivered medicine was lost, even though it was received. Physical therapy is a joke and does not do what it promises, and the staff's attitude is superior and unapproachable. Nurses left the catheter bag on the floor, and it slid around when residents were moved. The power clash between the CNA and the head nurse cost the patient her life, and the CPR was botched according to EMTs and the ER doctor. It took over nine months and many calls to get a sizable room charge refunded. The care was sub-par not only for the patient but for other residents. The staff do not tell the truth and the care is bad; the facility needs to be investigated. The facility abuses residents and is antiquated and depressing. The place needs an overhaul.North Platte Care Center is best suited for families prioritizing strong rehabilitation services and a visibly caring, hands-on staff, combined with a clean, approachable campus. The community tends to reward residents who respond well to a dedicated rehab team and a management presence that is accessible and involved. For families seeking a long-term home where warmth and daily interactions with nurses, CNAs, and administrators are a reliable constant, NPCC offers a practical, workmanlike setting with a focus on getting residents back to independence through therapy and steady daily care.
Those weighing alternatives should consider options if the core needs include highly consistent medical management, transparent caregiving, and an assurance that every care decision is documented and communicated clearly. If the priority is to minimize the risk of miscommunication or care gaps, and to have a facility with a consistently strict standard across shifts, it may be prudent to explore other local options. Several families in the area find more predictable, tightly regulated environments elsewhere, especially when ongoing safety and accountability are the primary criteria.
The strongest positives at NPCC arise from its recognized rehab and nursing strengths, and from staff who are described as warm, friendly, and genuinely dedicated. Reviews repeatedly highlight a capable rehabilitation team and a nursing crew that patients and families feel are responsive when concerns arise. The building itself is kept clean, and the atmosphere is described as supportive, with administrators and department heads taking a hands-on approach. For residents who need short-term rehab after a hospital stay or ongoing therapy to regain function, these elements can translate into meaningful, observable progress.
However, the most serious red flags in the feedback involve concerns about trust and safety. Complaints range from claims of dishonesty and poor communication to concrete episodes of neglect or mismanagement, including equipment and supply issues, misidentified medications, and a troubling incident pattern related to care coordination. Some families report frightening lapses in basic care, light and living conditions, catheter management, and inconsistent responses from leadership, that undermine confidence in the day-to-day safety of the environment. Equally troubling are reports of internal team friction hurting care quality and a perception that not all staff are aligned around the resident’s best interests.
These contrasting signals mean NPCC can deliver excellent warmth and rehab momentum, but risks labeled by reviewers require careful verification before committing. For a family with a high tolerance for ongoing oversight and a willingness to closely monitor care plans, staffing communications, and accountability, NPCC may prove to be a solid, value-driven choice. For others, especially those with prior concerns about transparency, reliability, or acute medical control, this facility may not meet the stricter expectations that such cases demand.
Actionable steps to decide confidently: tour with a focused checklist, meeting the Administrator and the Director of Nursing, and ask for the latest care plans, medication management processes, and incident-review procedures. Request recent survey results, staffing ratios by shift, and examples of how concerns are escalated and resolved. Inquire about ownership history and any recent changes in leadership or policy aimed at correcting past deficiencies. Observe room conditions, light access, and how CNAs engage with residents during the visit. If the current state aligns with rigorous safety standards and consistently compassionate care, NPCC can be a strong fit; if not, have a prioritized list of alternatives ready to ensure a safer, more transparent path for the loved one’s care.
71 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.North Platte Care Center in North Platte, NE is a welcoming and vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience and enjoyment of the residents, the community provides various amenities such as a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a gaming room for leisure activities, a small library for book lovers, and a fully furnished space. There is also a computer center with Wi-Fi/high-speed internet access to stay connected with loved ones or engage in online activities.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options. Special dietary restrictions are taken into consideration in meal preparation. Additionally, housekeeping services are provided to maintain cleanliness and tidiness.
The care services at North Platte Care Center are designed to support residents' independence while assisting them with daily activities. The 24-hour call system ensures immediate assistance whenever needed, and highly trained staff provide 24-hour supervision. Assistance with bathing, dressing, and transfers is available to promote safety and comfort. Medication management is provided to ensure proper administration of medications.
The community places importance on mental wellness by offering a mental wellness program that focuses on the emotional well-being of residents. A wellness center is available where fitness programs are conducted to promote physical health.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments to ensure residents can easily access necessary services. Move-in coordination is provided for seamless transition into the community.
North Platte Care Center boasts an outdoor garden and outdoor space where residents can relax or engage in outdoor activities. Planned day trips offer opportunities for exploration beyond the community's premises.
In close proximity to North Platte Care Center are various parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals which provide convenience and accessibility to essential services.
Overall, North Platte Care Center in North Platte, NE is a well-equipped and caring assisted living community that offers a comfortable and engaging lifestyle for its residents.
North Platte Care Center is located at 2900 West East Street, North Platte, NE 69101 in McPherson County, Nebraska
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