2900 West East Street, North Platte, NE 69101
For more information about senior living options: (844) 490-3973
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NPCC has amazing staff who are warm and welcoming, with hands-on leadership from the DON, Administrator, and department heads. The building is well maintained with housekeeping, and residents are well cared for, always looking presentable and safe. The care center comes highly recommended for long-term or short-term stays. North Platte Care Center has compassionate and hardworking staff, including a great rehabilitation team and helpful nursing staff. My mom loves her caregivers at North Platte Care; they are like family, and concerns are addressed promptly by the Administrator. Aides speak kindly, are patient and understanding, and staff interactions are positive. The facility is clean, staff are friendly, and residents appear happy; teamwork helps the place run smoothly. The staff and management genuinely care for residents, and the facility has taken a turn for the better.
Staff are perceived to lie to patients and to their loved ones' doctors. Medication delivered to the facility was claimed lost, though it was received. Physical therapy is described as a joke and ineffective, with a superior attitude that discourages questions. Nursing care deteriorated after about a month, leading to substandard care. The patient's feet became black and purple from compression wraps that were too tight. The patient was kept in a cubicle with no light and a window controlled by a long-time resident. Catheter bags were left on the floor and would slide around during transport. A power struggle between a CNA and the head nurse allegedly cost the patient her life, with CPR described as botched. The facility is accused of abusing residents and needs investigation.The collection of reviews about North Platte Care Center paints a picture of a facility that inspires deeply divided feelings. Some families describe horrific lapses in care that they say contributed to the end of a loved one's life, while others speak of warm, capable staff, clean surroundings, and meaningful connections that helped residents feel safe and valued. Taken together, the comments reveal two competing narratives about the same place: one filled with serious concerns about honesty, safety, and treatment, and another filled with gratitude for staff who are perceived as compassionate, attentive, and engaged in residents' well?being. The truth for any prospective family likely lies somewhere in between, depending on whom you ask and when you visit.
One of the most troubling accounts centers on a sequence of allegations that begin with communication failures and allege dishonest conduct by staff. According to this reviewer, staff supposedly lied to the resident and to the resident's doctors, and medications delivered by the pharmacy were "lost" despite evidence they had in fact been received. The critique extends to physical therapy, which the reviewer calls a "joke" and unhelpful relative to what was promised. The reviewer also describes a broader attitude problem - an air of superiority among some staff that discouraged questions or concerns. The situation worsened over time: an initial impression of decent nursing care gave way to problems, and a Sunday visit revealed older wounds of neglect - feet colorfully described as black and purple from compression wraps that had been applied too tightly. The reviewer claims the patient was left without a proper room, placed in a cubicle, and put in a noisy environment with another long?term resident who controlled the window, effectively depriving the patient of natural light. There are alarming notes about safety, such as a catheter bag left on the floor and allowed to slide while the patient was moved, and a reported power struggle between a CNA and the head nurse that allegedly contributed to a life?ending sequence during CPR that EMTs and ER doctors reportedly described as botched. Financial issues compound the tragedy: a sizeable credit to the patient's room allegedly stalled for more than nine months and required persistent phone calls to recover. The reviewer emphasizes that they were a daily visitor who witnessed what they believe was subpar care not only for their mother but for other residents as well, and they conclude with a melancholy hope that new ownership would bring meaningful changes.
In striking contrast are the numerous reviews that celebrate NPCC as a place of warmth, competence, and hands?on leadership. Several commenters describe a staff lineup that is not only professional but genuinely caring - warm and welcoming upon entry, with a director of nursing, a DON, the administrator, and department heads who roll up their sleeves and visit residents or step in to help wherever needed. The building is portrayed as well kept, with housekeeping doing their part to maintain a clean, orderly environment. Families report that residents look presentable and feel safe, which adds to a sense that the care environment is well managed. One reviewer even emphasizes that the care team treated their family with a level of warmth that made them feel as if they were part of a broader, caring family, and they highlight how staff used technology to stay connected during the height of the pandemic, allowing video chats and even remote "hugs" for loved ones when in?person visits were not possible. In these accounts, NPCC is a place where caregivers are not distant professionals but engaged, compassionate partners in a resident's daily life.
Other reviews offer a balanced glow: commendations of excellent rehabilitation and physical therapy, and emphasis on the personal connections that form between staff and residents. Some reviewers note that their mom or loved one loves their caregivers and speaks about them positively, repeatedly underscoring the sense that the staff treats residents like family. A few posts point to the value of a collaborative, team?driven approach to care, with praise for administrators and department heads who are accessible, attentive, and willing to help address concerns in a timely way. This second thread of feedback presents NPCC as a place where the culture is oriented toward respect, attentiveness, and consistent improvement, even if not every resident's experience is perfect.
Yet the reviews do not converge on one definitive assessment. There are explicit statements claiming bad care and dishonesty, with one reviewer insisting that the facility's staff - specifically naming a person identified as Shawn - are a joke and that the place should be investigated. Another reviewer claims that an entire cadre of nurses and staff write positive reviews about the facility, implying a pattern of manufactured praise rather than genuine experiences. The sentiment here is stark: "Terrible!!! Staff does not tell the truth. The care is bad. This care center needs to be investigated." These comments add a sense of ongoing tension or mistrust that complicates any single, uniform judgment about NPCC.
A few reviews emphasize improvement or a turn toward better care under new leadership or ownership. Pointers to change include stronger, more visible leadership presence and a sense that the facility has begun to "turn the corner" toward a higher standard of resident care. Some supporters even urge prospective families to disregard earlier negative comments and to focus on the current state of affairs, noting that the atmosphere is now more loving and resident?centered. Others, however, remain skeptical, acknowledging that while there are bright spots - cleanliness, friendly staff, and effective rehab - there are still gaps that remain to be addressed.
Overall, the set of reviews presents a complex, sometimes conflicting portrait of North Platte Care Center. For families considering placement, the ranges of experiences suggest that the quality of care may vary by unit, shift, or individual caregiver. The strongest takeaway is the importance of due diligence: visiting the facility, meeting with the administration, speaking with nursing leadership, and observing interactions in person. It's clear that some families have had life?changing, positive experiences - staff who feel like family, clean and well?run surroundings, and robust rehabilitation services - while others contend that serious lapses in care, communication, and safety have had real, heartbreaking consequences. The path forward, as these reviews imply, may depend on consistent leadership, ongoing accountability, and a culture that centers residents' dignity and safety above all else.
71 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.North Platte Care Center in North Platte, NE is a welcoming and vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience and enjoyment of the residents, the community provides various amenities such as a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a gaming room for leisure activities, a small library for book lovers, and a fully furnished space. There is also a computer center with Wi-Fi/high-speed internet access to stay connected with loved ones or engage in online activities.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options. Special dietary restrictions are taken into consideration in meal preparation. Additionally, housekeeping services are provided to maintain cleanliness and tidiness.
The care services at North Platte Care Center are designed to support residents' independence while assisting them with daily activities. The 24-hour call system ensures immediate assistance whenever needed, and highly trained staff provide 24-hour supervision. Assistance with bathing, dressing, and transfers is available to promote safety and comfort. Medication management is provided to ensure proper administration of medications.
The community places importance on mental wellness by offering a mental wellness program that focuses on the emotional well-being of residents. A wellness center is available where fitness programs are conducted to promote physical health.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments to ensure residents can easily access necessary services. Move-in coordination is provided for seamless transition into the community.
North Platte Care Center boasts an outdoor garden and outdoor space where residents can relax or engage in outdoor activities. Planned day trips offer opportunities for exploration beyond the community's premises.
In close proximity to North Platte Care Center are various parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals which provide convenience and accessibility to essential services.
Overall, North Platte Care Center in North Platte, NE is a well-equipped and caring assisted living community that offers a comfortable and engaging lifestyle for its residents.
North Platte Care Center is located at 2900 West East Street, North Platte, NE 69101 in McPherson County, Nebraska
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
