Laurel Health & Rehabilitation Center in Laurel, MT
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Information last verified:
820 3Rd Avenue, Laurel, MT 59044
For more information about senior living options: (844) 490-3973
The staff are described as sweet, kind, and loving toward residents. The CNAs bend over backwards to meet residents' needs and consistently wear smiles. The nursing professionals (RNs, LPNs, CNAs, PTs, OTs) are said to be second to none. Krista and the office staff are top-notch and responsive to concerns, helping with hospice as needed. The facility feels like a homey, welcoming environment with warmth and smiles from the staff. The care team treats patients like family and goes above and beyond to help them. The rooms and facility are kept clean and well-maintained, providing a comfortable setting. Management and staff are professional, thorough, and dedicated to quality care. Residents can engage in meaningful conversations and a variety of activities and celebrations. Families report peace of mind knowing their loved ones are safely cared for. The staff are praised for creating a caring, supportive community for residents. The facility is employee-owned and has received awards for being deficiency-free.
This is the worst place ever to put your loved one in. This place has poor care, poor communication and everyone seems so upset when they have to do anything. This place needs urgent improvement, in the facility and especially the staff. Do not allow your loved one to stay here. The rooms are very dirty and unsanitary. The staff is disgusting towards their visitors. Understaffed and neglectful. This place needs to be shut down for good.Laurel Health & Rehabilitation Center in Laurel, MT is best suited for families seeking a warm, caregiver-driven environment where rehab-focused care and personal attention are tangible strengths. The community tends to shine when the focus is on hands-on nursing and therapy, with many accounts praising long-tenured CNAs, RNs, and the rehabilitation team who treat residents like individuals and respond with patience and care. The facilities’ culture also shows up in practical ways: social services coordination that helps with discharge planning, a veteran-friendly mindset, a housing-your-loved-one-in-a-home-like-setting ethos, and an employee-owned structure that purportedly aligns staff incentives with resident well-being. For families prioritizing meaningful interaction, regular communication, and a sense of “being cared for,” Laurel often delivers what is most important to daily life and recovery.
But there are clear red flags that merit careful consideration and, for some families, a strong incentive to look elsewhere. Several reviews flag concerns about professionalism, communication gaps, and staffing levels, with warning signs magnified by reports of delayed responses to call lights and inconsistency in daily care. The most troubling anecdotes describe unsafe conditions, delayed wound care, and episodes that residents or families perceived as neglectful or insufficiently supervised. A subset of reviewers questions the cleanliness and upkeep of rooms, the reliability of meals and nutrition management, and the facility’s ability to promptly address acute needs. These widely divergent experiences create a decision point: for families who cannot tolerate even sporadic lapses in safety, coordination, or basic daily care, alternatives deserve close scrutiny.
The strongest positives consistently line up around the caregiving core: a compassionate, hardworking staff, robust rehab services, and a sense of community that can make residents feel known and valued. Nursing teams are repeatedly described as attentive, patient, and dedicated, with therapists and aides willing to go above and beyond to support recovery and function. Social services, particularly the standout staff member Jen, receive frequent praise for facilitating discharge planning and navigating complex needs with families. The dining and activity programming, when well-executed, contribute to a home-like atmosphere and social engagement that many residents and families rank as a meaningful value. For families anchored in the conviction that high-quality, individualized attention is non-negotiable, these elements can offset some of the inherent risks.
Yet the cons are not trivial, and they do not vanish simply because the staff is caring. Understaffing remains a recurring concern in the narrative, with multiple reviews citing slow call-light response and the toll that staffing gaps can take on both residents and the care team. Serious quality fears surface in some accounts, including reports of bed sores, dirty rooms, and odors, which at minimum signal lapses in routine cleanliness and monitoring. There are also distressing claims about medication administration and a perceived disconnect between family concerns and administrative follow-through, underscoring the importance of clear communication channels and transparent incident handling. Taken together, these factors suggest that while Laurel can deliver high-quality rehab and nurturing daily life for many, the facility is not immune to persistent operational challenges that may jeopardize safety if not vigilantly managed.
The key question for decision-makers is how the positives balance against the negatives in light of a loved one’s specific needs. If a rehab-focused pathway, strong one-to-one attention from nursing and therapy, and a home-like environment are the top priorities, Laurel offers an appealing core proposition. The evidence suggests that when staffing levels are adequate and the care team is engaged, outcomes tend to be favorable, with residents experiencing meaningful recovery, stable routines, and genuine connections with staff. The employee-owned model and documented recognition for deficiency-free status in certain reviews can also signal a culture of accountability and continuous improvement, which matters for long-term confidence. However, the breadth of negative experiences cannot be dismissed, and they illuminate real risks, particularly around consistency, timely intervention, and the maintenance of basic standards of cleanliness and safety.
For families weighing Laurel against alternatives, the prudent path is to verify, in person, what the current staffing levels look like, how call lights are tracked and addressed, and what processes are in place to prevent lapses in wound care, sanitation, and nutrition. Engage directly with leadership and the social services team to review individualized care plans, discharge timelines, and recent incident documentation. Request to meet the nurse manager and therapy leads, and seek candid testimonies from multiple residents or family members about both day-to-day care and crisis responsiveness. In environments where safety and trustworthy communication are non-negotiable, it may be wise to compare Laurel with peers that offer more predictable staffing ratios, stronger daily oversight, and consistently documented care plans. Laurel Health & Rehabilitation Center is a viable option for families prioritizing a compassionate, community-focused rehab and living experience, but it is not the only option, and for some cases, alternatives will provide greater reassurance about long-term safety, reliability, and measurable care outcomes.
79 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Health & Rehabilitation Center in Laurel, MT offers a comprehensive array of amenities and care services to ensure that residents have everything they need for a comfortable and enjoyable living experience. The facility includes a beauty salon, allowing residents to maintain their personal style and appearance. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided, allowing residents to easily access nearby destinations and appointments.
The facility also features a computer center for residents to stay connected and engaged with technology. A spacious dining room offers restaurant-style dining with nutritious meals prepared and served by the staff. Residents can also enjoy the outdoors with the presence of a garden and outdoor space for relaxation and recreation. Housekeeping services are provided to maintain cleanliness and tidiness within the facility.
For recreational activities, there is a fitness room equipped with various exercise equipment. A gaming room provides opportunities for socializing and friendly competition. A small library allows residents to indulge in their love for reading. Scheduled daily activities keep residents engaged and entertained.
The assisted living community provides 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available when needed. Special dietary restrictions are accommodated, including diabetes diets, ensuring that individual nutritional needs are met.
Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments. The facility offers move-in coordination services for seamless transitioning into the community. Wi-Fi/high-speed internet access is provided throughout the facility for connectivity.
In terms of care services, medication management is offered by qualified staff members who oversee residents' medication needs. A mental wellness program promotes holistic well-being among individuals residing in the community.
Concierge services are available to assist residents with any additional requests or needs they may have. Fitness programs encourage physical activity and promote overall health among residents. Planned day trips allow them to explore nearby areas and enjoy new experiences. Resident-run activities foster a sense of community and involvement among all residents.
In the surrounding area, there is one physicians' office and one restaurant located nearby for additional convenience. Two places of worship are also in close proximity, providing spiritual support for those who seek it.
Overall, Laurel Health & Rehabilitation Center offers a comprehensive and supportive environment where residents can thrive while receiving the care they need.
Laurel Health & Rehabilitation Center is located at 820 3Rd Avenue, Laurel, MT 59044 in Yellowstone County, Montana
Laurel Health & Rehabilitation Center on seniors.fyi includes 3 photos including images showing building, grass, clouds, flag, landscaping, architecture, sidewalk, exterior, and more.
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