Browns Landing at the Crossings

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Browns Landing at the Crossings

600 Roundhouse Drive, Laurel, MT 59044

For more information about senior living options: (844) 490-3973

5 from 7 reviews
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Assisted Living

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    Overall Review of Browns Landing at the Crossings

    Cons

    • pro They had a very negative experience at the memory care facility in Missoula.

    Review

    In the stories of families who have watched a beloved matriarch transition through the chapters of aging, there are many quiet moments of fear, relief, and gratitude. One family's journey traces that arc with particular warmth. Teresa, born in Ireland and a long-time Missoulian who spent nearly seven decades in Montana, lived a life full of community, laughter, and resilience. After a fall in March 2024 that led to a shoulder injury and a growing need for memory care, her children faced tough decisions about care settings. A prior experience in a different memory care facility in Missoula had been disappointing, especially for a family that prized attentive, heartfelt care. When their niece Kara suggested a different path for Teresa, the family chose Richardson Cottage at the Crossings Campus in Laurel, Montana - part of the St. John's United network - a move that would become a blessing for Teresa, the caregivers, and the entire family.

    From the moment Teresa arrived at Richardson Cottage at the end of August 2024, the welcome was palpable. The family felt embraced by a community that seemed to light up at the chance to care for their matriarch. Daily contact with Teresa's care team became the norm: calls, visits, and conversations that helped this family remain deeply connected during a difficult period. What stood out most, however, was the environment the staff created - a culture defined by love, kindness, compassion, empathy, and a touch of humor. It wasn't simply about meeting needs; it was about honoring Teresa's personhood and making her feel valued every day.

    At the heart of that culture was Dave, the leader responsible for the extraordinary atmosphere at Richardson Cottage. A retired HR executive would recognize in Dave the very traits that sustain a thriving senior living community: genuine investment in the residents' well-being, a clear vision for what excellence looks like, and a talent for cultivating a team that shares that vision. He was described as phenomenal by those who work with him, someone the staff respected and who inspired them to go the extra mile. Dave's responsiveness and hands-on leadership gave the family confidence that their mother's questions would be answered promptly and that her comfort and dignity would always come first. For the family, Dave became not just a manager but a trusted ally who cared deeply about Teresa's happiness and safety.

    The caregivers themselves earned high praise as a group. They demonstrated competence, dedication, and a genuine commitment to the well-being of every resident. The family was grateful for the daily expressions of care they witnessed: the patience, the warmth, the professional skill, and the sense that Teresa's days were filled with meaningful attention. Among the many caregivers who touched Teresa's life there were several who stood out in particular: Zoe, Hanna, Katcha, Cory, Mary, Jennifer, Tim, Steff, Wynter, Molly, Taylor, Morgan, Britnee, Lizzy, Austin, Dakotah, Alyssa, Ellie, Lily, Josie, Kylee B., Kylee E., and Aurora. The names became a roll-call of people who showed up with kindness and competence, and who the family felt were truly invested in Teresa's comfort and joy during her last months.

    Teresa's final chapter arrived with grace. After a period on hospice, she passed away peacefully on February 24, at the age of 96. The family's gratitude for the care she received is profound and enduring. They recognize that the compassionate, attentive presence of Dave and the Richardson Cottage staff made a painful transition more manageable and imbued with dignity. The experience reinforced their belief that this community could be trusted to care for the most vulnerable with the same devotion and integrity that they would want for a loved one in their own lives.

    Beyond Teresa's story, the broader sense of the Crossings Campus community emerges in the testimonies of many who have lived and worked there. Another witness speaks to the long-standing relationship with the same community, noting that their mother and late father moved into the Crossings 13 years ago and that the experience has been nothing short of a blessing. They describe a place where safety, comfort, good nutrition, and robust socialization are not mere aspirations but everyday realities. The caregiver team is credited with going above and beyond - creating opportunities for residents to cook, bake, and enjoy the simple pleasures of living in a home-like setting. Even as mobility or memory challenges evolve, residents benefit from engaging activities, field trips, trips to Walmart, and regular social time, including relaxing card games in the evening. The overall message is clear: the Crossings staff consistently works to ensure that residents feel happy, secure, and valued.

    The sense of a close-knit, family-like atmosphere is echoed by another visitor who describes the Crossings as a place where people - residents, their families, and staff - come together as a community. The facility is presented not only as a place of care but as a center for meaningful experiences, including devotions and memorial services at Chapel Court. The sentiment is reinforced by memories of caring for a grandmother for five years, with staff treating her as if she were a member of their own family. The community is described as a place where special events happen and where gratitude is a shared value - evidenced by fond recollections of last year's Valentines Day dinner and a general sense that the Crossings actively cultivates happiness, engagement, and belonging for every resident.

    Taken together, these stories paint a portrait of Richardson Cottage at the Crossings Campus as more than a care facility. It is a living, breathing community where leadership, staff, residents, and families collaborate to create a sanctuary of safety, nourishment, social opportunity, and personal dignity. The leadership, particularly Dave, models a standard of care that empowers caregivers to grow professionally while remaining deeply connected to the human essence of their work. The staff's daily acts of kindness - whether assisting with routine needs, facilitating activities, or simply sharing a smile - define the experience for families who entrust their loved ones to this community. For Teresa's family, the transition to Richardson Cottage proved to be a turning point filled with gratitude, peace, and a renewed sense of trust that their mother was in the best possible hands during the final chapter of her remarkable life.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Billings Logan International (14 miles away) Billings Logan International (14 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Browns Landing at the Crossings in Laurel, MT is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, and cable or satellite TV for entertainment. Devotional services are available off-site for those who seek spiritual guidance.

    Delicious meals are served in the dining room, which offers restaurant-style dining. The apartments are fully furnished and include kitchenettes, allowing residents to prepare their own light meals if desired. Housekeeping services ensure that the living spaces are clean and comfortable.

    Indoor common areas provide spaces for socializing and relaxing, while the small library offers a quiet retreat for book lovers. Residents can stay connected with telephone service and Wi-Fi/high-speed internet access.

    Care services at Browns Landing include 24-hour supervision to ensure safety and security, as well as assistance with daily activities such as bathing, dressing, and transfers. The staff is trained to provide ambulatory care and can assist with diabetes management including specialized diet plans. Medication management is provided to ensure that residents take their medications properly.

    The community also prioritizes mental wellness, offering a program designed to support emotional well-being. Special dietary restrictions are accommodated to cater to individual needs.

    Residents can enjoy a variety of activities organized by the community or participate in resident-run activities. Scheduled daily activities keep the residents engaged and entertained.

    Browns Landing is conveniently located near physicians' offices, restaurants, and places of worship, ensuring easy access to essential services within the community.

    Nearby Places of Interest

    Located in Laurel, Montana, this area offers a variety of healthcare options within close proximity, including St Vincent Healthcare at Laurel Medical Center and Summit Oral Surgery. Places of worship such as the First Church Of The Nazarene and Saint Paul Lutheran Church provide spiritual support for residents. There are several dining options nearby, including The Turnaround Cafe And Steak House and Jimmy John's. Transportation services like Rimrock Taxidermy & Tannery are available for convenience. Additionally, amenities such as the AMC CLASSIC Shiloh 14 theater and City Brew Coffee offer entertainment and relaxation opportunities. Pharmacies such as Omnicare and Walgreens offer easily accessible medication services, making this area convenient for senior living.

    Physicians

    • St Vincent Healthcare - Laurel Medical Center (0.4 miles)
    • Summit Oral Surgery (8.8 miles)
    • Montana Foot Clinic P.C. (9.9 miles)
    • Fuller Family Medicine (10.1 miles)
    • Beltone Audiology & Hearing Center (10.2 miles)
    • Oliver, Kynzie Billings Dermatology and Aesthetics (10.4 miles)
    • Larson Chiropractic (10.6 miles)

    Places of Worship

    • First Church Of The Nazarene (0.5 miles)
    • Southern Baptist Convention (2.2 miles)
    • Saint Paul Lutheran Church (8.3 miles)
    • Park City Baptist Church (8.3 miles)
    • Emmanuel Baptist Church (9 miles)
    • Freedom Youth & Young Adults (10.3 miles)
    • Christian & Missionary Alliance Rocky Mountain Dist (10.8 miles)

    Restaurants

    • The Turnaround Cafe And Steak House (3.9 miles)
    • Park City Cafe (8.1 miles)
    • Jimmy John's (8.6 miles)
    • The Divide Bar & Grill (8.6 miles)
    • McDonald's (8.6 miles)
    • Rio Sabinas (8.7 miles)
    • City Brew Coffee (9.1 miles)

    Transportation

    • Rimrock Taxidermy & Tannery (7.9 miles)

    Hospitals

    • Dialysis Clinic (8.4 miles)
    • SCL Health Research Institute (10.7 miles)

    Theaters

    • AMC CLASSIC Shiloh 14 (8.7 miles)

    Cafes

    • City Brew Coffee (8.8 miles)
    • Expresso Brake (10.1 miles)
    • Moav Coffee House West End (10.1 miles)
    • Starbucks (10.8 miles)
    • Panera Bread (10.9 miles)
    • Black Dog Coffee House (11.6 miles)
    • Bull Mountain Brew (12 miles)

    Parks

    • Park City Rest Area (9.3 miles)
    • Rose park pool (11.8 miles)

    Pharmacies

    • Omnicare (9.9 miles)
    • Pharm406 (10.3 miles)
    • Mirx (10.3 miles)
    • Morgan Creek Compounding Pharmacy (10.5 miles)
    • Walgreens (10.7 miles)
    • Chemicals Lab - Research Chemicals for Sale - Buy Bath Salts Online - Pain Pills - Steroids (10.8 miles)
    • Morgan Creek Compounding Pharmacy (10.8 miles)

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