225 North 8Th Street, Hamilton, MT 59840
For more information about senior living options: (844) 490-3973
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The CNAs are wonderful to the residents and try to make sure all their needs are met. The whole staff have hearts of gold and so much love and care for the beautiful people who reside there full-time. Every professional person that works at Discovery, no matter what shift, always have smiles and compassion for everyone. They offered dignity when my father passed and that was priceless. A great place!
The reviewer notes that staff are so short-staffed that little gets done beyond basic tasks like dressing, meds, food, or toileting, with no time for extra care or conversation. The facility is described as filthy and disgusting, with bed bugs observed on the floor and poor cleaning. A resident reportedly fell six times and was never called or informed by staff. They claim a relative was effectively held hostage, with visitation blocked while on hospice. Management is labeled horrible, with mistreatment of staff and residents, a focus on money over care, and rough aides leading to daily skin tears. Mold was found on a wall but allegedly painted over instead of repaired. A serious fire safety incident near oxygen tanks involved denial of a fire extinguisher, risking residents' safety. Sapphire Homes is described as corrupt, and the other facility is labeled "trash on a budget."There are a range of experiences expressed about Discovery Care Center in Hamilton, Montana, spanning strong praise and serious concerns. On one end, several voices describe a place where the basic expectations of care and hygiene often fall short, and where staffing shortages seem to color every aspect of daily life. Families report that there are not enough staff to provide more than essential tasks like dressing, medications, meals, and toileting, leaving little time or energy for genuine interaction, conversation, or additional touches of care. The sentiment is that residents don't receive the attentive, compassionate engagement that many families hope for when choosing a facility for a loved one.
The complaints about cleanliness and safety are stark. One reviewer recounts a bed bug infestation that their relative encountered while staying there, noting that the insects were visible on the floor and that the facility was not cleaned to a standard that would reassure a family member. Another family member describes filthy, disgusting conditions and a general sense that the place is not cleaned adequately. These concerns about cleanliness are paired with broader critiques of care quality, including instances where basic monitoring and timely communication were missing - such as a mom who reportedly fell six times without being called or checked on in a timely manner - and a distressing claim that a loved one was effectively "held hostage," with restricted visitation while dying on hospice. The tone across these accounts is one of alarm and fear for the safety and dignity of residents.
There are also pointed allegations about management and accountability. Several reviewers describe management as ineffective or misaligned with residents' needs, with complaints about prioritizing money over people and about a culture where staff are treated poorly, which then trickles down to residents. Specific incidents are invoked to illustrate systemic problems: a grandfather allegedly had something stolen from him, a fire near oxygen tanks that supposedly was not handled with an appropriate emergency response, and a claim that a fire chief's extinguisher was discouraged as a remedy. A new manager is named as responding with passive-aggressive comments rather than concrete changes. One reviewer even says the facility is "trash on a budget" in comparison to other places they've observed, signaling a deeply entrenched frustration with how the home is run.
Amid these critiques, there are equally strong affirmations of care and kindness from other corners. A number of residents and visitors paint Discovery Care Center in a very different light. They describe the staff across shifts as having big hearts, with smiles and compassion that help residents feel supported. A central motif in these positive accounts is the sense that, when things align, the care team can offer dignity, personal attention, and warmth that make recovery and daily living more humane. One reviewer, Janet Zimmer, shares a heartfelt appreciation for the way staff supported her healing after a broken ankle, emphasizing the hopeful, loving atmosphere and the sense that the people who work there are genuinely invested in the well-being of those who reside there. The imagery of light, love, and angelic symbolism is used to convey gratitude for the caregiving tone and the comfort it provided during a challenging time.
The experiences extend into personal family moments that many readers will recognize. One account describes a father's passing at the facility and a mother who stayed for a month, with the care offering dignity during a difficult transition and contributing to the mother's subsequent strength to return home. In another note, a reviewer contrasts the tenderness observed at moments of death and recovery with more practical critiques of daily care - citing roughness from aides, limited bathing frequency (about once every three weeks), and occasional skin tears, alongside mentions of mold visible on a wall that had been painted over. These images illustrate a complex reality: moments of genuine compassion and professional queuing for care coexist with concerns about routine practices and consistency in care quality.
Within the same broad narrative, there is acknowledgment of the dedicated work of the CNAs, who are described as wonderful in their care for residents and as making concerted efforts to meet needs. A separate recovery story from someone who stayed for two weeks after open-heart surgery reinforces this sentiment, with praise for kindness, professionalism, and attentive nursing. The thread running through these positive notes is clear: despite systemic criticisms or fluctuating experiences, there exist caregivers who bring steadiness, empathy, and competence to the floors, making meaningful differences for residents and their families.
Taken together, the collection of experiences portrays a facility where care quality appears uneven and sometimes troubling, but where there are also pockets of outstanding kindness, professionalism, and dignity in everyday interactions. The most persistent themes include staffing constraints that limit what caregivers can do beyond essential tasks; concerns about cleanliness, safety incidents, and responsive communication; and a management culture that some perceive as misaligned with resident-centered values. At the same time, there are strong affirmations of CNAs and several staff members who demonstrate genuine compassion, and there are stories of families feeling supported during critical moments of illness and recovery. For anyone considering placement, the takeaways suggest a need for thorough tours, direct conversations with multiple staff members across shifts, and clear discussions about care plans, safety procedures, and visitation policies to ensure that both practical needs and emotional well-being can be consistently addressed.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley View Estates Health & Rehabilitation in Hamilton, MT is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
For the convenience and enjoyment of the residents, Valley View Estates provides a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room with restaurant-style dining, fitness room, gaming room, garden, housekeeping services, fully furnished accommodations, kitchenettes for personal use, move-in coordination assistance, outdoor spaces for relaxation and socializing, private bathrooms for each resident's comfort and privacy, small library for reading enthusiasts, telephone access in each room for easy communication with loved ones and staff members alike. Additionally, residents can stay connected online with Wi-Fi/high-speed internet availability.
To ensure the safety and well-being of the residents at all times, Valley View Estates offers 24-hour call system and supervision from dedicated staff members. Assistance with daily activities such as bathing or dressing is readily available. The community also provides assistance with transfers to help residents maintain their mobility. Residents with specific dietary needs are accommodated through specialized diabetes diets and special dietary restrictions.
Valley View Estates promotes an active lifestyle by offering various activities to keep residents engaged. Services like medication management are provided to ensure proper health management. Mental wellness programs are available to promote emotional well-being among the residents.
The location of Valley View Estates is advantageous as it is surrounded by numerous amenities nearby. With 6 cafes within close proximity along with parks for recreational activities. There are also pharmacies nearby for easy access to medications while 13 physicians provide medical support in the area. For dining options, there are 25 restaurants to choose from ensuring a variety of cuisines. Transportation services are easily accessible with multiple options available nearby. Residents can also fulfill their spiritual needs as there are 17 places of worship nearby.
Overall, Valley View Estates Health & Rehabilitation offers a comprehensive assisted living experience with an emphasis on personalized care, a range of amenities, and access to nearby amenities and services – all designed to enhance the quality of life for its residents.
Valley View Estates Health & Rehabilitation is located at 225 North 8Th Street, Hamilton, MT 59840 in Ravalli County, Montana
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