Pioneer Care And Rehabilitation

200 North Oregon Street, Dillon, MT 59725

For more information about senior living options: (844) 490-3973

3.4 from 14 reviews
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Skilled Nursing Facility

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    Overall Review of Pioneer Care And Rehabilitation

    Pros

    • pro Kindred Parkview is described as a warm, hospitable environment where new faces are welcomed.
    • pro The staff are nice and friendly.
    • pro The staff are very courteous and helpful.
    • pro The therapy appears to be great, with progress made by the patient.
    • pro Therapists are dedicated and do a great job with rehab.
    • pro Claire has done a remarkable job handling all aspects of care.
    • pro Sue has been amazing in handling the medical aspects.
    • pro Residents treat each other with respect and dignity.
    • pro The staff are like friends to residents and are very accommodating.
    • pro The facility is clean, with a pleasant smell and comfortable surroundings.
    • pro The reviewers would absolutely recommend Parkview.
    • pro Kindred Parkview is a strong resource for the Dillon community.
    • pro The facility has helped a patient make significant progress over time.

    Cons

    • pro Rita in administration is a terrible, ego-driven person.
    • pro Many staff have quit because of her and her attitude.
    • pro The facility is chronically understaffed, with roughly 95% travel nurses and aides.
    • pro They are unable to keep residents safe, and the building itself is dirty and smells.
    • pro It looks like nothing has been updated since the building was built in the 60s.
    • pro CNA staff never answer calls and there is a smell in the facility.
    • pro Food is awful and the staff are very unprofessional.
    • pro Don't go there.
    • pro Poor poor service!
    • pro He wasn't taken care of and was left unattended for hours.
    • pro He was denied being taken to the hospital when he asked.
    • pro Shame on them for not letting him go to the hospital when he asked.

    Review

    The collection of opinions about Parkview, operated by Kindred, presents a strikingly mixed picture. On one end of the spectrum, numerous reviewers describe a facility wracked by internal tensions, leadership challenges, and staffing instability. They recount a culture where an administrator - referred to by some as Rita - supposedly exerts a strong ego and exerts control in ways that leave staff demoralized and patients underserved. In these accounts, the building itself feels dated, with some reviewers stating that little has been updated since the 1960s, and they paint a scene of a crowded operation that relies heavily on traveling nurses and aides. The impression among these critics is that the combination of understaffing, high turnover, and an overworked administration leads to gaps in resident safety and daily care.

    Several reviewers focus on day-to-day operations that they believe reflect those staffing and leadership problems. CNA staff are described as being slow to answer calls, and odors and cleanliness issues are repeatedly mentioned as persistent problems. Food quality is criticized, and some accounts portray the overall professionalism of staff as uneven. A particularly troubling anecdote is shared about a resident who was not taken to the hospital when needed, with a caregiver claiming that a bed was a makeshift cot, and that aggressive resistance to hospital transfer contributed to a dangerous delay. This narrative emphasizes feelings of neglect and frustration for families who trusted the facility with their loved ones' health and safety.

    Amid the negative assessments, there are also voices that acknowledge genuine care and progress in rehabilitation, illustrating the complexity of the facility's performance. A number of reviewers praise the staff for their warmth, friendliness, and supportive behavior, and they credit therapists with meaningful progress in rehab. Even among those who raise concerns about management, there is recognition that therapists, nurses, and aides can deliver compassionate care and skilled rehabilitation when conditions permit. Some comments reflect positive observations about the care team's ability to help residents regain function and dignity, even if communication with administration or leadership can be challenging.

    Several reviewers emphasize the importance of the environment and the day-to-day culture at Parkview when it shines. There is a strong strand of testimony describing Parkview as a warm, hospitable place where residents feel respected and treated with kindness. Families report that staff members are approachable and attentive, that the environment can feel like home, and that the facility goes to extra lengths to accommodate residents' needs in practical ways - handling booking, appointments, laundry, and other routine tasks to relieve family members. The sense conveyed by these accounts is that, in the moments when staffing is adequate and the team is aligned, Parkview provides a comfortable, dignified living space that residents and visitors alike appreciate.

    Within the positive testimonials, there are explicit references to leadership that some families hold in high regard. In particular, reviewers highlight the contributions of Claire, noted as the director, for fostering a caregiving approach that many families find reassuring; and Sue, described as the nursing director, for handling medical management in a way that is attentive and thorough. Other families express gratitude for the care coordination - bookkeeping, appointments, and other logistics - that helps maintain continuity of care and reduce the burden on loved ones. These accounts present Parkview as a facility that can deliver excellent outcomes and compassionate care when the leadership and frontline staff work together effectively.

    Taken as a whole, the reviews reveal a facility capable of delivering meaningful rehabilitation and heartfelt care, but also a place where experiences can diverge dramatically from one week to the next, or even from one shift to another. The negative narratives stress concerns about safety, cleanliness, and responsiveness that would give any prospective resident or family pause. The positive narratives stress warmth, dignity, and real progress in therapy, along with a sense that the environment can feel like home when the staff are cohesive and supported by strong leadership. For anyone considering Parkview, the takeaway is to look beyond a single voice: tour the facility, speak with current residents and families at length, ask specifically about staffing levels, shift coverage, and how emergencies and hospital transfers are managed, and verify the most current state of housekeeping, food service, and overall safety protocols.

    In terms of practical guidance, these reviews suggest a few critical questions to ask during a visit. What is the current ratio of staff to residents, especially in the evenings and weekends? How often are residents checked on overnight, and what is the protocol for responding to call bells? How does the administration support frontline staff to prevent burnout and turnover? What steps are being taken to update facilities, equipment, and overall cleanliness? How are decisions about hospital transfers made, and what is the process for communicating changes in a resident's condition to families? By seeking comprehensive, up-to-date information on these points, families can make a more informed decision about whether Parkview aligns with their expectations for safety, comfort, and quality of care.

    Features

    Housing

    • 87 resident community capacity 87 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pioneer Care And Rehabilitation in Dillon, MT offers a comfortable and convenient assisted living community for seniors. Our facility is equipped with numerous amenities to enhance the overall experience and well-being of our residents.

    For convenience and relaxation, we have a beauty salon where residents can enjoy various grooming services. Our community also provides access to cable or satellite TV for entertainment purposes. Additionally, we offer community-operated transportation services to ensure that residents can easily access local destinations.

    We understand the importance of staying connected in today's digital age, so we provide a computer center and Wi-Fi/high-speed internet for residents to stay in touch with loved ones or engage in online activities. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled staff. We also cater to special dietary restrictions and offer a diabetes diet program.

    To promote physical wellness, we have a fitness room where residents can engage in exercise programs suited to their abilities. For leisure activities, we have a gaming room and a small library where residents can relax and enjoy their favorite hobbies.

    Pioneer Care And Rehabilitation is surrounded by beautiful outdoor spaces and gardens for residents to enjoy nature and fresh air. Our dedicated housekeeping services ensure that our residents' living quarters are kept clean and comfortable.

    In terms of care services, we provide round-the-clock assistance with activities of daily living such as bathing, dressing, and transfers. Our experienced staff also assists with medication management and ensures that each resident receives the necessary support for both physical and mental well-being. Transportation arrangements are made not only for non-medical purposes but also to doctors' appointments.

    Residents at Pioneer Care And Rehabilitation have access to various opportunities for social engagement through scheduled activities such as fitness programs, planned day trips, and resident-run activities. We also offer concierge services to meet any additional needs or preferences of our residents.

    Our community is conveniently located near three cafes, two parks, 20 restaurants, nine places of worship, and three hospitals, providing easy access to local amenities and healthcare facilities.

    At Pioneer Care And Rehabilitation, we strive to provide a comfortable and enriching assisted living experience for our residents, ensuring their safety, well-being, and enjoyment throughout their stay.

    Nearby Places of Interest

    Hospitals

    • Parkview Acres Care and Rehabilitation Center (0 miles)
    • Renaissance Assisted Living (0.1 miles)
    • Barrett Memorial Hospital (0.9 miles)

    Places of Worship

    • Southern Baptist Convention (0.2 miles)
    • Beaverhead Baptist Church (0.2 miles)
    • Church of Jesus Christ of Latter Day Saints (0.6 miles)
    • First Presbyterian Church (0.6 miles)
    • St James Episcopal Parish (0.6 miles)
    • Grace United Methodist Church (0.7 miles)
    • First Baptist Church (0.7 miles)

    Parks

    • Vigilante Park (0.3 miles)
    • Jaycee Community Park (0.7 miles)
    • Beaverhead Rock State Park (7.8 miles)
    • Bannack State Park (18.3 miles)

    Restaurants

    • Duck Dog Inflight Catering (0.3 miles)
    • Taco John's (0.6 miles)
    • Tacos El Toro (0.7 miles)
    • Klondike Inn Restaurant Bar & Casino (0.7 miles)
    • Klondike Inn (0.7 miles)
    • Pita Pit (Dillon) (0.7 miles)
    • China Garden (0.7 miles)

    Cafes

    • The Atlantic Street Mercantile (0.7 miles)
    • Sunflower Espresso (0.7 miles)
    • Coffee Works (1.2 miles)

    Frequently Asked Questions

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