Copper Ridge Health And Rehabilitation Center
Save3251 Nettie Street, Butte, MT 59701
For more information about senior living options: (844) 490-3973
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Copper Ridge comes up in conversations and reviews as a place that inspires strong, sometimes conflicting, feelings. On one hand, there are many voices praising the facility for its warmth, cleanliness, and the dedication of its staff. On the other hand, there are serious concerns about treatment by some employees and about staffing levels at certain times. Taken together, the collection of opinions paints a picture of a place that can feel like a home, a haven for some families, and a source of frustration for others.
Several reviewers describe Copper Ridge in harsh terms when negative experiences surface. One person faulted it as a "Keystone Cop facility," accusing the staff of being extremely rude and of prioritizing money over patient well-being. Another reviewer warned that the facility lacks compassion, stating that staff seem more interested in breaks or smoke periods than in helping residents, sometimes leaving someone on the floor or without assistance. There is even a stark memory of a staff member reportedly dismissing a resident's complaint with the remark that it could "wait" because she wanted to go home. These comments reflect a perception that, for at least some employees, patient care and responsiveness were not aligned with family expectations.
Beyond these harsher experiences, some families express deep disappointment in the impression left by certain staff members, citing specific behavior such as gossip about residents or inconsistent staffing. A pattern in these criticisms is the sense that, when a particular staff member is unavailable or preoccupied, residents may not receive the level of attention families expect, especially during busy or weekend hours. The underlying theme is a worry about neglect stemming from insufficient staffing rather than a lack of care from the facility as a whole.
Amid the criticisms, however, there is a substantial and steady stream of positive testimony. Many reviewers speak warmly of Copper Ridge, describing rooms as clean and spacious and praising the overall environment. Several families report excellent experiences with the care teams and with individual caregivers who are described as kind, attentive, and genuinely invested in the well-being of residents. For example, reviewers note that rooms are clean and smell pleasant, that staff members are friendly, and that administrators and the DON (Director of Nursing) are described as wonderful and responsive. Some families highlight that staff go the extra mile - staying in touch with relatives, coordinating care, and supporting personal needs with a level of compassion that feels personal and heartfelt.
Families also share stories of positive day-to-day interactions. Visitors and volunteers recount polite, helpful front desk staff and smooth check-in processes. The facility is commended for its hospitality, with repeated mentions of helpful receptionists and the ability to direct visitors to the right rooms. There are many anecdotes about visits that left loved ones feeling valued and at ease, whether through planned celebrations like holidays or more routine moments of connection. One reviewer even expresses gratitude for a 99th birthday celebration, noting that the staff helped make the event special and meaningful, and another recalls a visit where staff were described as "very caring and helpful" and the patient seemed to enjoy the interaction.
A recurring thread among the positive experiences is the sense of a family-like atmosphere. Reviewers frequently describe staff as warm, caring, and professional, with many stating that the team listens to families and coordinates effectively to keep residents safe and comfortable. There is praise for the care teams' thoroughness in supporting recovery, their attentiveness to individual needs, and their responsiveness when concerns are raised. Several accounts highlight how the facility and its staff are seen as more than just caregivers - as people who genuinely form relationships with residents and their families, occasionally going beyond the call of duty to ensure that care plans are followed and that loved ones feel supported.
The collection of comments does not shy away from the practical realities of running a care facility. A number of reviewers acknowledge that staffing levels can impact the experience, particularly on weekends. The concern is not only about the presence of caregivers but about the continuity of attention and the ability to respond promptly to emergencies or everyday needs. There is a clear call for better funding and support for elder care programs so facilities can recruit and retain sufficient staff to meet the needs of residents, especially when demand is high or during off-peak times.
Overall, Copper Ridge appears to be a place with strong points and notable challenges. For many families, it offers a clean, well-kept environment with compassionate staff, proactive communication, and meaningful opportunities for visitation and celebration. For others, concerns about certain staff behaviors and the effects of staffing shortages on resident care cannot be ignored. Prospective families would likely benefit from visiting the facility themselves, meeting with both administration and direct care staff, and asking pointed questions about staffing patterns, response times, and how they handle concerns when residents and families raise them. The experiences shared here suggest that, at Copper Ridge, quality of care can be excellent and deeply reassuring, but it can also be inconsistent if staffing pressures are high or if interactions with some staff members fall short of expectations.
Copper Ridge Health And Rehabilitation Center in Butte, MT is an assisted living community that offers a range of amenities and care services to its residents. The community provides a comfortable and convenient living environment with fully furnished accommodations, private bathrooms, and access to cable or satellite TV and Wi-Fi/high-speed internet.
Residents can also enjoy various recreational activities within the community, such as gaming, gardening, and utilizing the fitness room. The small library offers a quiet space for reading and relaxation. Additionally, there is a beauty salon on-site for residents to receive haircare services.
The dining options at Copper Ridge are designed to cater to individual dietary needs and preferences. Residents can enjoy restaurant-style dining with special dietary restrictions taken into consideration. Meals are prepared and served by the staff, ensuring convenience for the residents.
The care services provided include 24-hour call system for emergencies and supervision, assistance with daily activities such as bathing, dressing, and transfers. Medication management and diabetes diet programs are available to ensure residents' health needs are met.
Transportation arrangements are made both for non-medical purposes as well as for doctor's appointments. Move-in coordination services are also provided to make the transition into the community seamless.
Outside of the community, there are several amenities in close proximity including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to amenities they may need or want to visit outside of the community.
Overall, Copper Ridge Health And Rehabilitation Center offers a comprehensive assisted living experience with an array of amenities and care services tailored to meet each resident's individual needs in Butte, MT.
Copper Ridge Health And Rehabilitation Center is located at 3251 Nettie Street, Butte, MT 59701 in Silver Bow County, Montana
Copper Ridge Health And Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, decor, bedroom, exercise equipment, television, living room, salon, rehabilitation, and more.
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