2400 Continental Drive, Butte, MT 59701
For more information about senior living options: (866) 208-4318
Overall Review of Continental Care And Rehabilitation
Pros
The staff here get it right every time.- The facility is clean and organized, with staff who are bright, informative and quick to help.
- Workers are very helpful whenever a resident needs assistance, often with a smile.
- Friendly staff, and residents seem happy.
- The small parking spaces and sidewalks are in much better shape now.
- The group performed and got a good response.
- Keep up the good work!
Cons
The reviewer states that there is never a return phone call for their brother who is a resident.- The reviewer criticizes a remote dietitian’s new supplement orders for a pressure wound that had already healed, calling it questionable and warning “Caveat Emptor.”
- The reviewer reports that the dad’s wallet was stolen at the hospital, with almost $3,500 taken.
- The reviewer describes the facility as lacking staffing, with unclean bed rails, and a lack of communication about hospital transfers, plus care failures like bed sores, a broken tooth, lost glasses, and a displaced catheter.
- The reviewer calls the place absolutely disgusting, smelling of urine, with dirty rooms and bedding, and advises not to place a loved one there.
- The reviewer warns that weekends are poorly staffed and doctor-release procedures are confusing and not carried out properly.
Review
Continental Care and Rehabilitation in Butte is best suited for families pursuing short-term rehabilitation where presence and oversight can make a real difference, and where the environment is clean and the rehab services are capable when staffing aligns. The facility shows legitimate potential: when nurses, aides, and therapists are on the floor, residents can receive attentive care, and the building supports functional therapy without obvious barriers. This is not a guaranteed outcome, however; results depend on consistent staffing and reliable family communication. For families that can actively monitor care and push for timely updates, the rehab potential is tangible and worth pursuing as a temporary, goal-driven stay.
Those looking for a hands-off arrangement or a facility with uniform, across-the-board excellence on every shift should consider alternatives. Multiple reviewers raised red flags about responsiveness and communication, including difficulty getting return calls and delays in family updates. Concerns about wound and medication management, and the remote dietitian workflow, further muddy trust in day-to-day operations. Cleanliness matters were another recurring theme, odors, unclean bed rails, and inconsistent housekeeping undermine confidence in basic safety. Theft allegations and alarming hospital transfers echo a deeper anxiety about safeguards and oversight. For residents who require steady, transparent communication and unimpeachable safety standards, other options may be more reliable.
On the positive side, there are credible accounts of friendly staff, particularly when present, and effective physical and occupational therapy during active shifts. The facility can feel well-run in the right circumstances, with a structure that supports clean, orderly spaces and responsive assistance. Parking and site maintenance improvements were noted, and some families reported staff who remain patient and capable in challenging moments. When the wheels are turning well, these strengths translate into meaningful progress for mobility and daily functioning, reinforcing that the core care team can deliver quality care if staffing levels and communication are solid.
The central risk remains staffing consistency and the ripple effects on safety and trust. Weekend staffing shortfalls and confusion around doctor orders were repeatedly cited, with stories of delayed care and miscommunications. Incidents such as bedsores, displaced catheters, and other safety concerns point to gaps in monitoring when the pace of work becomes frantic. Families report feeling kept out of critical decisions, with delayed notifications about hospital transfers and uneven follow-through on care plans. Dietary oversight issues and weight-management concerns also surface, suggesting that nutrition and medical orders can drift without rigorous oversight. These fundamental issues can negate the rehab gains when they recur.
Practically, prospective movers should take a proactive, due-diligence approach. Schedule visits during weekends or peak times to verify staffing levels and responsiveness. Request the full care plan, including wound care, medication management, and the process for reviewing remote dietitian recommendations. Ask about incident reporting, infection control, and how families are alerted to hospital transfers or emergencies. Inquire about the administrator’s availability and the transparency of daily communication practices. If possible, speak with current residents and their families about whether they feel safe, respected, and informed. A facility that cannot provide clear, timely answers on these points should be avoided.
In sum, Continental Care and Rehabilitation can serve as a viable interim option for short-term rehab when deliberate oversight and active family engagement are part of the plan. The credible positives, competent rehab services, a generally clean environment, and staff who demonstrate capability on active days, show what the site can achieve. Yet the most consequential risks, understaffing, inconsistent communication, and safety lapses, cannot be ignored. For families prioritizing reliability, transparent updates, and robust safeguards, exploring alternatives with proven weekend coverage and stronger accountability is prudent. For those prepared to supervise closely and intervene as needed, this community remains a potential stopgap while pursuing more stable long-term arrangements.
100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Bert Mooney (2 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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