West Vue Nursing And Rehabilitation Center

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West Vue Nursing And Rehabilitation Center

210 Davis Drive, West Plains, MO 65775

For more information about senior living options: (844) 490-3973

3.7 from 10 reviews
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Skilled Nursing Facility

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    Overall Review of West Vue Nursing And Rehabilitation Center

    Pros

    • pro Stacy answered all questions and addressed all concerns.
    • pro The transfer and admission process were made simple.
    • pro The family was well taken care of.
    • pro The staff at West Vue is professional and compassionate.
    • pro The environment is clean and friendly, with diligent care.
    • pro The staff provided personal attention that was greatly appreciated by the family.
    • pro West Vue is recommended to anyone who wants their loved one to have great care.

    Cons

    • pro There was a problem with the head nurse who said things that weren't true and then denied saying them.
    • pro The head nurse lied to their son.
    • pro Their son told them it was time to get a lawyer.
    • pro The care was described as the worst possible.
    • pro It was advised never to leave loved ones at West Vue.
    • pro The beds were tiny for tall residents.

    Review

    West Vue nursing home inspires a wide range of experiences from the families who entrust their loved ones there. On one hand, several accounts celebrate the facility as a place of personal attention, clean and welcoming environments, and professional, compassionate care. On the other hand, there are strongly worded cautions from families who felt the care was lacking and who faced difficult moments in communication and management. Taken together, the notes sketch a landscape where the quality of the experience can vary depending on who is involved, what is happening in the moment, and what expectations are held by family members during a challenging time.

    A personal account frames the complexity clearly. A husband is described as being in room 210, and the family is navigating the aftermath of a stroke with the goal of therapy and a timely return home. In this narrative, tensions arose with the head nurse, who allegedly said things that weren't true and later denied saying them, and who is accused of lying to the son. The family emphasizes a strong preference for their loved one to receive therapy and to be discharged home as soon as possible, highlighting the emotional stakes of rehabilitation and the practical urgency of arranging appropriate therapy services. This perspective foregrounds the ongoing struggle that families can face when medical staff and family members disagree or when communication feels unreliable.

    Amid these tensions, several reviews highlight the efficiency and warmth of the admission process. One account praises Stacy for handling the first contact with such care - questions answered, concerns addressed, and a sense that the transfer and admission processes were straightforward. The family describes feeling well taken care of from the outset, suggesting that a smooth start can set a positive tone for the entire episode of care. This perspective underscores how important a clear, responsive intake experience can be in shaping a family's trust in the facility.

    Other remarks focus on the day-to-day experience once a patient is in residence. A comment notes that "if your loved one is tall, the beds are tiny," offering a practical observation about the physical environment and its suitability for certain patients. The comment also mentions staff as "somewhat friendly," hinting at variability in both the physical accommodations and the interpersonal dynamics within the facility. While not flagging an outright crisis, this point reminds readers that the environment's fit for an individual's needs - physical space, amenities, and staff demeanor - can influence the perceived quality of care.

    In contrast, a strong positive voice stands out: personal attention from staff that feels sincere and caring. One reviewer expresses deep appreciation for the staff's personal attention, describing a "nice clean and friendly environment" and noting that the care provided during a difficult period was diligent and supportive for their dad. The reviewer clearly advocates for West Vue, stating they would recommend the facility to anyone who wants their loved one to have great care while feeling the warmth of a family-like atmosphere - an emphasis on a sense of home even in a clinical setting.

    Further affirmations highlight professionalism and guidance. Another review commends the staff as "very professional and dedicated to the clients," stating that the team helped steer them in the right direction within about 20 days. This kind of progress-oriented, proactive approach to care and discharge planning resonates with families who want to see tangible forward movement and clear direction during a challenging rehabilitation journey. The overall impression from these remarks is that the staff's competence and initiative can make a meaningful difference in a patient's trajectory.

    A concise but united sentiment across several statements is that the West Vue staff is professional and compassionate. This recurring thread reinforces the perception that, despite some negative experiences noted by a few families, many families feel supported by a skilled, caring team. The consistency of these positive mentions - professionalism, compassion, and a sense of being cared for - helps balance the more critical accounts and paints a picture of an organization with solid strengths in people and approach, even as individual experiences may diverge.

    Taken together, the collection of reviews presents a nuanced portrait of West Vue nursing home. For families dealing with the aftermath of a stroke and the urgent need for therapy and a return home, the facility can offer accessible admissions, professional staff, and a caregiving atmosphere that feels like a home away from home. Yet the narratives also remind prospective families that interpersonal dynamics and communication quality matter deeply, and that logistical aspects such as bed sizing and the consistency of care can affect the overall experience. In evaluating care for a loved one, it may be wise to weigh stories of compassionate, diligent support against reports describing miscommunications or dissatisfaction, and to seek direct, specific answers about therapy availability, discharge planning, and staff responsiveness before making decisions.

    Features

    Housing

    • 130 resident community capacity 130 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    West Vue Nursing and Rehabilitation Center in West Plains, MO is a premier assisted living community that provides exceptional care and numerous amenities to ensure the well-being and comfort of its residents. With a range of services and activities available, West Vue offers a supportive environment for seniors to thrive.

    The community boasts various amenities to enhance the quality of life for its residents. A beauty salon is provided for individuals to maintain their personal grooming needs. Cable or satellite TV is included for entertainment purposes, along with Wi-Fi/high-speed internet access for connectivity. Community-operated transportation is available for ease of mobility, allowing residents to explore the surrounding area. A computer center is on-site for those who wish to stay connected with loved ones or engage in online activities.

    West Vue's dining room offers restaurant-style dining with delicious meals prepared by professional chefs. Special dietary restrictions are accommodated, ensuring that all individual needs are met. The fully furnished accommodations feature private bathrooms and kitchenettes, providing residents with a sense of privacy and independence. Housekeeping services are provided to maintain cleanliness and tidiness.

    An array of recreational opportunities await residents at West Vue. The fitness room encourages physical activity and wellness, while the gaming room caters to social interaction and enjoyment. Outdoor spaces such as gardens allow residents to appreciate nature or engage in outdoor activities if desired. For intellectual pursuits, a small library is available for relaxation and reading.

    Care services at West Vue prioritize the safety and assistance required by each resident. Around-the-clock supervision ensures peace of mind, while assistance with daily living activities such as bathing, dressing, and transfers is readily available when needed. Medication management ensures that proper dosages are administered timely by trained staff members.

    To foster social connections within the community, West Vue offers concierge services and resident-run activities where individuals can bond over shared interests or hobbies. Planned day trips provide opportunities for exploration outside the facility's premises, while scheduled daily activities keep residents engaged and entertained on a regular basis.

    In terms of convenience, West Vue benefits from its close proximity to various amenities. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all located nearby, making it easy for residents to access necessary services or indulge in recreational activities.

    Overall, West Vue Nursing and Rehabilitation Center is a top-choice assisted living community that shines through its exceptional care services, extensive amenities, and convenient location. It provides residents with a comfortable home-like environment where they can maintain their independence while receiving the support they need.

    Nearby Places of Interest

    Physicians

    • Ozarks Healthcare West Plains (0.1 miles)
    • Ozarks Medical Center (0.1 miles)
    • Hart Family Eyecare (0.5 miles)
    • Dr Richard Bowles' Office (0.5 miles)
    • Ozarks Healthcare Heart and Lung Center (0.8 miles)
    • Internal Medicine Clinic (0.8 miles)
    • Omc General Surgery Clinic (0.8 miles)

    Places of Worship

    • Saint Paul Lutheran Church (0.2 miles)
    • Township Line Church TLC (0.2 miles)
    • Faith Assembly Of God Church (0.5 miles)
    • Faith Assembly Of God (0.5 miles)
    • His Place House of Worship (0.7 miles)
    • Eagle Heights Independent Baptist Church (0.8 miles)
    • Genesis Church (0.8 miles)

    Pharmacies

    • Bradford Pharmacy (0.2 miles)
    • Walgreens (0.8 miles)
    • Ozarks Healthcare Pharmacy (0.9 miles)
    • Ramey (0.9 miles)
    • Medicine Chest (1.4 miles)

    Restaurants

    • Almost Famous Grille & BBQ (0.3 miles)
    • Ruby Tuesday (0.7 miles)
    • Sapz Thai (0.8 miles)
    • Taco Bell (0.8 miles)
    • Little Caesars Pizza (0.9 miles)
    • Fish Shack (0.9 miles)
    • Jimmie's Walleye & Catfish (0.9 miles)

    Hospitals

    • Ozark Medical Center (0.7 miles)
    • Ozarks Medical Center (0.8 miles)
    • Omc Hospital (0.8 miles)
    • Ozarks Medical Center (1.4 miles)

    Parks

    • Peoples Park (0.8 miles)
    • Butler Park (0.8 miles)
    • West Plains City Parks (1.9 miles)

    Cafes

    • Coffee Doctor (0.8 miles)
    • 10/40 Coffee (1.4 miles)
    • Grump's Grub (1.6 miles)

    Theaters

    • Glass Sword Cinema (2.1 miles)

    Transportation

    • U-Haul Neighborhood Dealer (2.9 miles)
    • West Plains Regional Airport (10.5 miles)
    • Ozark Mountain Helicopters , West Plains Office (10.5 miles)
    • West Plains Municipal Airport (UNO) (10.5 miles)
    • U-Haul Neighborhood Dealer (11.7 miles)

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