211 Davis Drive, Po Box 497, West Plains, MO 65775
For more information about senior living options: (844) 490-3973
The staff go above and beyond to assist residents. The staff are kind and caring. They take great care of elderly residents. The staff are sweet and kind to residents. The staff are very nice and respectful, and they show genuine concern for residents. The facility provides showers, activities, and encourages residents to stay active. The nursing staff are professional, helpful, and courteous. The facility is clean, orderly, and feels like home. The administration is a class act.
The facility refused to take him after the visit, and no one knows why. Brandi in the kitchen is awful, and the director is awful. It is described as the worst place to be, with a strong warning not to take anyone there.NHC HealthCare - West Plains is best suited for seniors who need skilled nursing care or post-acute rehabilitation and whose families prioritize a caregiving team that feels personally invested in daily progress. The facility earns its strongest appeal from staff-driven care, responsive nursing, and a practical focus on therapy and everyday activities. Residents and families who value a home-like, engaged atmosphere - where showers, meals, worship services, and social programming are routine parts of the week - will likely find this community a solid match. The consensus message from multiple families centers on warmth, accessibility, and a visible commitment from caregivers to help residents feel safe and supported.
Those weighing alternatives should consider the undercurrent of inconsistent administrative experiences reported by a minority of reviewers. A few posts highlight concerns about leadership and admission decisions, including an impression that flex or timing around admissions can vary. One account describes a miscommunication with a hospital about taking a patient after a visit, which suggests that some families may encounter unpredictable administrative responses. For families whose peace of mind hinges on consistently smooth intake processes, or who require highly uniform management practices, it makes sense to compare this facility with other local options before deciding.
The most persuasive pro is the caliber and consistency of the caregiving staff. Numerous reviews praise nurses, aides, and therapy staff for being kind, respectful, and genuinely dedicated. Families frequently credit the team with meaningful progress in rehabilitation and with providing attentive, person-centered care. The environment is described as clean and orderly, with a clear emphasis on keeping residents comfortable and engaged. Therapy services are singled out as a notable strength, and the presence of activities, church services, and opportunities to socialize underlines a communal, supportive culture that helps residents feel at home.
On the other hand, the main cons cluster around leadership perception and occasional management friction. A few reviewers allege that administrative or dining leadership can be harsh or unresponsive, and a particularly sharp negative post questions the overall care culture by targeting specific staff members and the director. While these opinions are in the minority, they matter because management tone can ripple through staffing consistency, communication, and the experience of new admissions. For families, these concerns mean sizing up how the facility handles concerns, resolves problems, and communicates about care plans and daily operations before making a commitment.
Despite the highlighted drawbacks, the positive care outcomes and the consistently warm nursing presence tend to offset the leadership challenges for most residents. The care team's reliability in daily tasks, the attentiveness of nursing, and the emphasis on humane treatment create a foundation that supports recovery, safety, and long-term comfort. When therapy goals and personal interactions drive progress, the facility's strengths are hard to overlook. The balance between compassionate care and practical, activity-rich programming makes this community a strong fit for those who need skilled nursing with an emphasis on reintegration and day-to-day vitality.
Bottom-line guidance: this community is a strong fit for families prioritizing hands-on, compassionate care and robust rehabilitative services in a clean, engaging setting. It suits residents who benefit from a consistent caregiving presence and a socially active environment that includes therapy, showers, and spiritual or communal activities. For families where admissions logistics or uniform administrative responsiveness are non-negotiables, or where leadership-related miscommunications would be a significant source of anxiety, it is prudent to compare with other facilities and ask pointed questions about admission processes, resident care planning, and how concerns are escalated and resolved. A careful visit - with direct conversations with both front-line staff and administration - will clarify whether the mix of excellent personal care and occasional leadership friction is a tolerable trade-off.
120 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.NHC Healthcare - West Plains in West Plains, MO is a skilled nursing facility that offers a range of care services and amenities to provide a comfortable and convenient living environment for its residents.
The community features various amenities to enhance the quality of life for its residents. In addition to a beauty salon where residents can pamper themselves, there is also cable or satellite TV available in each room for entertainment. Community operated transportation is provided for ease of mobility, and a computer center allows residents to stay connected with loved ones. There is a dining room where delicious meals are served restaurant-style, along with a kitchenette for those who prefer to cook their own meals. A fitness room and wellness center are available to promote physical health, while a gaming room, small library, and outdoor space allow for relaxation and recreation.
NHC Healthcare - West Plains offers comprehensive care services to meet the needs of its residents. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing is provided as needed. The staff also assists with transfers to ensure safety. Medication management is offered to ensure proper administration of medications, and special dietary restrictions are accommodated through diabetes diet options and meal preparation.
Residents at NHC Healthcare - West Plains can enjoy a variety of activities organized by the community. From fitness programs to resident-run activities, there are opportunities for social engagement and personal growth. Planned day trips allow residents to explore nearby attractions, while scheduled daily activities keep them entertained within the community.
The location of NHC Healthcare - West Plains is highly convenient, with several amenities within close proximity. Residents have access to three cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, hospitals within the surrounding area.
Overall, NHC Healthcare - West Plains strives to provide an assisted living community that promotes comfort, wellness, socialization, and convenience for its residents.
NHC Healthcare - West Plains is located at 211 Davis Drive, Po Box 497, West Plains, MO 65775 in Howell County, Missouri
NHC Healthcare - West Plains offers a comprehensive range of features designed to support residents with dementia or Alzheimer's disease, ensuring their safety and well-being. The 24-hour supervision provides constant oversight, allowing staff to respond promptly to any needs or emergencies that may arise. Assistance with activities of daily living--such as bathing, dressing, and transfers--empowers residents while maintaining their dignity and promoting independence within a safe framework. Meal preparation and service are tailored to meet dietary requirements and preferences, ensuring nutrition is prioritized, which is vital for overall health. Additionally, medication management helps prevent confusion and ensures that medications are taken correctly, reducing the risk of adverse effects and enhancing the quality of care provided. Together, these services create an environment conducive to comfort and stability for individuals navigating the challenges of memory-related conditions.
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