Big Bend Woods Healthcare Center in Valley Park, MO
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Outdoors
Building
Architecture
Lighting
Artwork
Seating Area
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Reception
110 Highland Avenue, Valley Park, MO 63088
For more information about senior living options: (844) 490-3973
The admissions process was seamless, and the coordinator's compassion eased families' worries. The staff are amazing, caring, and truly respectful of residents. Residents feel seen and valued, not just cared for. The facility feels home-like with a clean, inviting atmosphere and well-done remodeling. The rehab program is phenomenal and helps residents regain independence. The staff celebrate residents' small victories with encouragement and support. The food is excellent and meals are tailored to residents' preferences. Activities and social events keep residents engaged and joyful. The facility is clean, well-maintained, and offers pleasant outdoor spaces. Families describe Big Bend Woods as warm, welcoming, and supportive, with staff who go above and beyond.
The facility is dirty, with rooms that look like hoarders' spaces and residents smelling of urine. The hallways wreak of urine and feces, signaling severe cleanliness problems. The staff are inattentive and unprofessional, with some reviewers suggesting the place should be shut down. The building is outdated and poorly maintained, with peeling paint and overgrown landscaping. The care is awful and staff are accused of lying about patients' health and medications. There were incidents of equipment failures, such as not having a walker available and using a roommate's soiled wheelchair. The facility has been labeled the worst rehab/long-term care place and should not be open for business. Call bells are ignored, with residents left waiting for hours before assistance is provided.Big Bend Woods Healthcare Center in Valley Park is best suited for families seeking a warm, community-centered setting where attentive staff, meaningful rehab, and a home-like atmosphere drive daily life. It works well for short-term rehabilitation after surgery or a stroke, as well as long-term care for residents who value personalized attention and regular engagement with care teams. The campus near home appeals to families who want accessible visitation and a facility that feels like a real living environment, not a clinical corridor. Those who place a premium on a warm welcome, consistent social activities, and a therapy-forward path to independence will find resonance here.
The strongest, recurring positives center on the people: a large, dedicated staff that residents and families repeatedly describe as caring, patient, and genuinely invested. Rehab services - physical therapy in particular - are frequently highlighted as effective, with residents often progressing toward goals and returning home or maintaining mobility. The atmosphere is described as homey and cheerful, with residents invited to share preferences, celebrate small victories, and participate in activities that keep them engaged. Cleanliness and upkeep are not universal notes of praise, but several reviews emphasize well-kept common areas, pleasant dining spaces, and accessible outdoor areas that contribute to a sense of normalcy and comfort.
Yet the landscape of cons that families must weigh is substantial. A sizable portion of the feedback paints a bleaker picture: persistent understaffing, with some aides and nurses perceived as temporary or stretched too thin to attend promptly, and reports of inconsistent care. Cleaning lapses and odors in certain shifts or rooms appear in multiple accounts, sometimes accompanied by outdated furnishings and aging infrastructure. Several families recount hard-to-swallow experiences around communication, medication oversight, and the responsiveness of staff during critical moments. The contrast between the strongest testimonials and the most severe criticisms is stark, and a few reviews describe conditions that are frankly alarming, underscoring the reality that not all stays are managed with the same level of rigor.
Those pros and cons do not cancel each other out; they simply define a risk-versus-reward calculation. The rehab-intensive and people-forward strengths can offset concerns for families prioritizing recovery outcomes, personalized routines, and an environment that feels like a supportive community. The same strengths - long-tenured, caring staff and a focus on small, meaningful victories - offer real value when a loved one needs motivation and practical help regaining function. However, when consistent, high-level safety, meticulous housekeeping, and 24/7 attentiveness are nonnegotiable, the drawbacks in staffing variability, cleanliness experiences, and occasional care gaps become a decisive factor. In short, the positives point to real potential, but the negatives demand due diligence.
For families making a decision, tailor the inquiry to the resident's trajectory. If rehabilitation is the aim, demand a current, specifics-grounded plan: track therapy frequency, milestones, and which therapists will lead the program; demand a tour of the rehab gym and patient rooms during a typical day. If long-term residence is contemplated, probe staffing patterns across shifts, ask to meet the vicinity's regular CNAs, and request a recent snapshot of housekeeping schedules and incident reports. If cleanliness and odor are nonnegotiables, insist on a comprehensive walk-through at different times of day and speak directly with housekeeping leadership about routines and accountability. Do not rely on brochure promises; observe the actual flow of care, the consistency of staff, and the state of rooms and corridors.
Bottom line: Big Bend Woods can be a strong choice for families who value a compassionate, rehab-focused, home-like environment and who are prepared to engage actively in the care plan. It is less suitable for those who require flawless day-in, day-out cleanliness, perfectly consistent staffing, and impeccably maintained facilities without exception. The decision hinges on the priorities: if recovery success, personal attention, and a supportive social environment are the top criteria, this community can deliver meaningful gains. If those standards cannot be met consistently, exploring alternatives with stronger, steadier staffing and a newer campus may be the prudent path.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Big Bend Woods Healthcare Center in Valley Park, MO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon where residents can pamper themselves and feel their best. It also provides cable or satellite TV in each room for entertainment. Community-operated transportation is available to help residents get around conveniently.
For those who enjoy technology, there is a computer center where residents can stay connected with loved ones or explore the digital world. The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by skilled chefs.
Big Bend Woods Healthcare Center understands the importance of physical fitness, offering a fitness room equipped with various exercise equipment. The center is fully furnished, ensuring that residents have everything they need to feel comfortable in their new home.
There are plenty of recreational activities to enjoy as well. The gaming room provides opportunities for friendly competition and socialization. A garden and outdoor space allow residents to relax and enjoy nature. A small library is available for those who love reading, while a wellness center focuses on promoting health and overall well-being.
Services provided at Big Bend Woods Healthcare Center include 24-hour supervision by dedicated staff members who assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications timely and accurately.
The community is accommodating to special dietary needs, with options for diabetes diets and special dietary restrictions. Move-in coordination helps make the transition smooth for new residents. Housekeeping services are provided to ensure clean living spaces.
Residents can stay connected with family and friends through telephone services and Wi-Fi/high-speed internet access throughout the facility.
Nearby amenities include two cafes, six parks, eleven pharmacies, one physician office, sixteen restaurants, one transportation option, and one place of worship nearby.
Overall, Big Bend Woods Healthcare Center offers a vibrant community where seniors can thrive and enjoy a fulfilling lifestyle with the support and care they need.
Big Bend Woods Healthcare Center is located at 110 Highland Avenue, Valley Park, MO 63088 in St. Louis County, Missouri
Big Bend Woods Healthcare Center on seniors.fyi includes 10 photos including images showing interior, lobby, lighting, architecture, artwork, reception, seating area, building, and more.
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Interior
Outdoors
Building
Architecture
Lighting
Artwork
Seating Area
Lobby
Chandelier
Reception
