Big Bend Woods Healthcare Center

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  • Interior

    A long, well-lit hallway featuring gray walls, doors on either side, and caution signs indicating wet floors.
  • Outdoors

    A brick building showcasing illuminated windows during the evening hours.
  • Building

    A welcoming facade of a modern building surrounded by greenery.
  • Architecture

    A beautifully lit corridor featuring decorative plants and stylish flooring.
  • Lighting

    A stylish hotel lobby featuring modern furniture and elegant decor.
  • Artwork

    A spacious and modern lobby featuring comfortable seating and artwork on the walls.
  • Seating Area

    A cozy lobby area featuring green armchairs and a modern fireplace.
  • Lobby

    A modern hotel lobby with stylish reception desk and elegant lighting.
  • Chandelier

    A spacious event venue featuring elegant chandeliers and tables dressed in red, perfect for gatherings.
  • Reception

    A modern lobby with an illuminated reception desk and stylish decor.

Big Bend Woods Healthcare Center

110 Highland Avenue, Valley Park, MO 63088

For more information about senior living options: (844) 490-3973

3.8 from 15 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

Overall Review of Big Bend Woods Healthcare Center

Pros

  • pro The staff at Big Bend Woods Healthcare Center provides outstanding service, treating residents with care and making them feel comfortable.
  • pro Residents appreciate the cleanliness and homelike atmosphere of their spacious rooms, which are regularly maintained by wonderful housekeepers.
  • pro The facility offers a variety of engaging activities, such as bingo and crafts, ensuring residents have enjoyable ways to stay busy.
  • pro Many reviewers praise the professional and caring physical therapists who help residents recover effectively after surgeries.
  • pro The food is generally described as good, with some noting that it resembles restaurant-style meals.
  • pro Reviewers highlight the friendly demeanor of the staff, who are always willing to assist and ensure residents' needs are met.
  • pro Residents enjoy access to outdoor spaces and exercise areas that contribute to their well-being and rehabilitation efforts.
  • pro The facility's welcoming atmosphere and long-term staff build a sense of community among residents and their families.

Cons

  • pro The facility lacks professionalism, and the staff is subpar, showing little care for the residents.
  • pro During one night, a resident repeatedly pushed the call button but received no assistance for several hours.
  • pro The cleanliness of the rooms is poor, resembling hoarders' homes, with residents appearing unkempt and smelling bad.
  • pro Staff members were reported to be distracted and unresponsive, hiding in resident rooms on their phones instead of providing care.
  • pro A visitor experienced overwhelming odors of urine and feces throughout the facility during their visit.
  • pro Equipment was noted to be outdated or broken, contributing to a disorganized environment with flickering lights.
  • pro There were serious concerns regarding medication administration errors due to staff calling residents by the wrong names.
  • pro The cafeteria worker was unfriendly and confused about dietary restrictions when delivering food trays.
  • pro Security measures within the facility are inadequate, leading to long wait times for staff entry.
  • pro Overall impressions from visitors indicated that they felt as if they were in a horror movie due to the facility's conditions and atmosphere.

Review

Big Bend Woods Healthcare Center has elicited a spectrum of reviews highlighting both commendable aspects and areas needing significant improvement. Many reviewers have praised the facility for its warm and caring staff, which includes nurses, physical therapists, receptionists, and aides who treat residents like they are their own family members. For example, several accounts speak to the exceptional support provided to patients during their recovery processes, stating that the staff is attentive and responsive to questions, concerns, and requests. This personal attention creates a comforting environment where family members feel assured about their loved ones' well-being.

Families have noted that the atmosphere at Big Bend Woods is inviting, with descriptions of clean and spacious rooms infused with a fresh smell upon entry. The center features various amenities intended to enhance residents' quality of life—such as an outdoor patio area with a fountain, exercise facilities equipped with weights and bikes, as well as organized activities like bingo and crafts that help keep residents engaged. Reviewers frequently mention the presence of friendly housekeeping staff who promptly address any cleanliness issues in shared rooms or common areas. Residents appreciate these efforts to maintain a homelike feeling throughout the facility.

Despite these favorable mentions, some reviews starkly contrast this positive picture by detailing severe shortcomings in professionalism among certain staff members. A particularly alarming account described an incident where a resident repeatedly pressed their call button without receiving assistance for hours. This lack of timely care resulted in intense distress for not only the individual involved but also other residents experiencing similar neglect. Such experiences raise questions about staffing adequacy during critical times and highlight potential gaps in training or management oversight.

Additionally, while some reviewers commented positively on the food served at Big Bend Woods—as being edible or even delicious—others felt it left much to be desired. The criticisms regarding dining options reflect an understanding that many older adults may be set in their ways when it comes to meal preferences. However, there were complaints concerning the overall cleanliness of the dining areas; some visitors reported odors reminiscent of urine or feces lingering in hallways that detracted from an otherwise pleasant experience.

The discrepancies between guest reviews indicate a concerning inconsistency in care levels within Big Bend Woods Healthcare Center itself. While some families have experienced seamless transitions home for their loved ones following successful rehabilitation efforts facilitated by committed therapists willing to customize plans based on patient needs, there are visitors expressing outright horror at what they encountered during visits—citing dirty conditions within residents’ rooms akin to hoarder homes and disinterested aides hiding away instead of attending to patients.

Finally, while countless testimonials underscore a strong recommendation for Big Bend Woods due to its cheerful ambiance and dedicated long-term staff willing to adapt to various needs, other accounts starkly illustrate an urgent need for systemic improvements within operations—a sentiment shared by many concerned visitors who found it unfit for those requiring consistent quality care. The duality present within these narratives highlights a pressing responsibility on facility management not only towards maintaining acceptable living standards but also ensuring all residents receive compassionate care without exception regardless of circumstances surrounding them.

Features

Housing

  • 135 resident community capacity 135 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (15 miles away) Lambert-St Louis International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Big Bend Woods Healthcare Center in Valley Park, MO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a beauty salon where residents can pamper themselves and feel their best. It also provides cable or satellite TV in each room for entertainment. Community-operated transportation is available to help residents get around conveniently.

For those who enjoy technology, there is a computer center where residents can stay connected with loved ones or explore the digital world. The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by skilled chefs.

Big Bend Woods Healthcare Center understands the importance of physical fitness, offering a fitness room equipped with various exercise equipment. The center is fully furnished, ensuring that residents have everything they need to feel comfortable in their new home.

There are plenty of recreational activities to enjoy as well. The gaming room provides opportunities for friendly competition and socialization. A garden and outdoor space allow residents to relax and enjoy nature. A small library is available for those who love reading, while a wellness center focuses on promoting health and overall well-being.

Services provided at Big Bend Woods Healthcare Center include 24-hour supervision by dedicated staff members who assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications timely and accurately.

The community is accommodating to special dietary needs, with options for diabetes diets and special dietary restrictions. Move-in coordination helps make the transition smooth for new residents. Housekeeping services are provided to ensure clean living spaces.

Residents can stay connected with family and friends through telephone services and Wi-Fi/high-speed internet access throughout the facility.

Nearby amenities include two cafes, six parks, eleven pharmacies, one physician office, sixteen restaurants, one transportation option, and one place of worship nearby.

Overall, Big Bend Woods Healthcare Center offers a vibrant community where seniors can thrive and enjoy a fulfilling lifestyle with the support and care they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Schnucks (0.9 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.5 miles)
  • Walgreens (3 miles)
  • Walgreens (4.2 miles)
  • Dierbergs (4.2 miles)

Restaurants

  • Sugarfire Smokehouse (1.6 miles)
  • Malt Shop (2.1 miles)
  • Culver's (2.6 miles)
  • Stoogez (3 miles)
  • Mercy Pharmacy - Dierbergs Manchester (3.1 miles)
  • McDonald's (3.7 miles)
  • The Post Sports Bar & Grill (3.7 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (4.3 miles)
  • Starbucks (7.5 miles)
  • Starbucks (7.6 miles)

Parks

  • World Bird Sanctuary (2.9 miles)
  • Ferris Park (3.6 miles)
  • Queeny County Park (3.8 miles)
  • Vlasis Park (3.8 miles)
  • New Ballwin Park (4 miles)
  • Des Peres Park (4.1 miles)
  • Spellman Park (5.2 miles)

Physicians

  • Orthopedic Associates (3.5 miles)
  • Timber Ridge Dentistry (6.7 miles)
  • Mercy South Breast Csncer (6.8 miles)
  • St John's Mercy Medical Center (7 miles)
  • Signature Medical Group (7.1 miles)
  • Esse Health (7.5 miles)
  • Town Center Dermatology (7.7 miles)

Places of Worship

  • Church of Christ-Lafayette (4.3 miles)
  • St John Church (5.5 miles)
  • Christ the King Church (6.8 miles)

Transportation

  • Enterprise Rent-A-Car (4.8 miles)

Hospitals

  • St John's Mercy Surgery Center (6.5 miles)

Theaters

  • Marcus Theatres (7.2 miles)

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