Manor Groveorporated in Kirkwood, MO
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Information last verified:
711 South Kirkwood Road, Kirkwood, MO 63122
For more information about senior living options: (844) 490-3973
Manor Grove is described as clean, well-maintained, and well-run. The staff are praised for being caring, knowing residents by name, and treating them like family. The activities team is highlighted as amazing and engaging. The front desk and other staff are friendly, helpful, and responsive. The nursing and rehab teams are considered wonderful, professional, and dedicated, with specific praise for Joan and Lesley. Family members appreciate the timely updates and communication about residents’ well-being. Manor Grove is viewed as a long-standing, community-oriented place that many would trust for care. The meals are well-liked, with residents raving about the food.
The new ownership has caused mass staff turnover, leaving only agency staff who don’t introduce themselves and treat care as a one-off transaction. Residents and families report that those who have stayed are hurting and that no one cares. The facility has had three administrators in a year, and the third administrator was fired and replaced by a social worker with no management experience. About 40% of full-time staff have left for another facility, leaving the building severely understaffed. The move to straight-to-Medicaid has changed the vibe of the place and is criticized as lowering care quality. Families describe ongoing neglect: delayed showers, towels missing, broken toilets, and residents left in beds for long periods or without meals for hours. The doorbell camera has not worked since the new owners took over, and basic supplies (diapers, washcloths, coffee cups) are missing or insufficient. Communication and responsiveness are poor: administrators and social workers are unavailable, calls and mail are not returned, and staff are hard to reach. Staff morale is low, with some employees quitting due to abuse and neglect and paychecks bouncing. There are accusations of abuse and neglect and serious harm, including a resident left with a wet diaper for hours and a resident with arm injuries from staff. The facility’s reputation has deteriorated from five stars to one star; it is strongly advised not to send loved ones there.Manor Grove in Kirkwood is best suited for families seeking a historic, intimate nursing-home community where residents feel known and cared for by staff who take personal responsibility for daily well-being, provided there is solid, stable leadership behind the scenes. The facility has a long-standing presence, a homey atmosphere, and a track record of meaningful rehab and activity programs that can make a real difference for post-acute needs, memory support, or hospice-adjacent care when the right team is in place. This is not a place to opt into because it’s trendy or hands-off; it works best for families that want hands-on oversight and are prepared to stay engaged and ready to press for timely care. Those who cannot tolerate leadership turnover, inconsistent staffing, or frequent lapses in basic services should look elsewhere.
Pros that still hold real value when the operation runs well include a warm, neighborly environment and a community feel that families consistently cite as a strength. Residents are often familiar to staff, and the small-scale, home-like setting makes daily interactions more personal. The facility’s grounds are pleasant, the dining can be dependable, and the rehab and therapy teams have delivered solid results for residents needing post-acute recovery or ongoing mobility support. In several reviews, compassionate aides, attentive nursing, and focused activities create moments of real quality of life. The care stories for hospice- or memory-care scenarios also point to capable clinicians who can mobilize the right supports when the operation is orderly. Cleanliness and a sense of “being cared for” show up in multiple positive accounts, reinforcing that Manor Grove can still deliver when leadership and staffing align.
The dominant cons, however, are hard to overlook and increasingly destabilizing as ownership has shifted. Families report widespread turnover in administration and nursing leadership, a heavy reliance on agency staff, and communications gaps that prevent families from getting timely answers. The updates describe pay issues, bounced paychecks, and a hollowing out of in-house expertise, no administrator or social worker consistently available to assist with Medicaid planning, admissions logistics, or care coordination. Basic day-to-day functioning has suffered in several instances: delayed showers, missing supplies, laundry problems, call lights not answered promptly, and a general sense that operations are reactive rather than proactive. The recent emphasis on Medicaid bed placement and cost pressures has altered the atmosphere, with some residents and families feeling the “vibe” shift toward a cash-first mentality rather than a people-first commitment.
This is the kind of gap that the strongest pros cannot fully offset. When experienced teams are present, Manor Grove can still deliver the patient-centered care that many families expect from a century-old Kirkwood institution. But ongoing instability means quality of care becomes conditional rather than guaranteed. The contrast between bright spots, therapists who listen, nurses who know the residents well, activities that engage memory and social needs, and the chronic administrative and staffing gaps is stark. For a resident with complex memory needs or a demanding rehab trajectory, the risk of delayed response, inconsistent care plans, or missed routines grows as turnover continues. The facility’s reputation for warmth and attentiveness can fade if governance does not re-stabilize and commit to reliable staffing, transparent communication, and accountable management.
Alternatives should be seriously considered for families with current or anticipated Medicaid needs, or for those who require consistently high staffing levels and predictable administrative support. If a family cannot supervise care closely or is wary of ongoing leadership churn, exploring facilities with documented staffing stability, longer-tenured leadership, and transparent enrollment practices is prudent. Non-profit or larger operator models with centralized oversight often provide steadier nurse/aide coverage, steadier billing practices, and clearer escalation paths when problems arise. Memory-care-focused communities or rehab-centric facilities that demonstrate steady in-house staffing and proactive family communication may offer more peace of mind in the long run.
For families choosing Manor Grove, a disciplined, proactive approach is essential. Before placement, insist on meeting the current administrator and the nursing leadership, review the latest staffing rosters, and request a concrete service plan with measurable response times. Obtain a current schedule of therapy coverage, the shower and toileting routines, laundry processes, and supply management practices. Ask for a transparent, written policy on admissions, especially regarding Medicaid, private-pay, and bed availability, and request direct contact information for the person who will handle Medicaid paperwork. Tour at different times of day to witness call-light responses, meal service, and activity participation; speak with several families of current residents about day-to-day consistency. Establish a clear plan for ongoing oversight, including weekly family meetings, progress notes, and a contingency plan if leadership or staffing dips again. Manor Grove can still be a strong, caring option for the right family, but the present environment demands vigilance, an active partnership with management, and readiness to shift course if care quality falters.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Grove is an assisted living community located in Kirkwood, MO. Our community offers a range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable lifestyle.
Our residents can take advantage of our beauty salon, where they can receive professional hair and beauty services. They can also enjoy their favorite TV shows and movies with cable or satellite TV in their private rooms. Community operated transportation is available for those who need assistance getting around town.
For those who like to stay connected, we offer a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style meals prepared by our skilled chefs, and special dietary restrictions are taken into account.
We understand the importance of physical wellness, so we have a fitness room and outdoor space for exercise and relaxation. Our gaming room and small library provide spaces for leisure activities and intellectual stimulation.
Housekeeping services are provided to ensure that our residents' living spaces are always clean and tidy. Move-in coordination is available to assist new residents in settling comfortably into their new homes. Private bathrooms offer convenience and privacy.
In terms of care services, Manor Grove offers 24-hour supervision to ensure the safety and well-being of our residents. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Diabetes diet management is available for those who require it. Medication management ensures that all medications are taken correctly.
Our community has concierge services to assist with any needs or requests that may arise. We offer fitness programs to promote physical health and well-being. Planned day trips provide opportunities for exploration and socialization outside the community, while resident-run activities keep everyone engaged within the community setting. Scheduled daily activities provide structure and variety in our residents' routines.
Manor Grove is conveniently located near two cafes, four parks, 26 pharmacies, four physicians' offices, 12 restaurants, two places of worship, and one theater. This ensures that our residents have easy access to a variety of amenities and services in the surrounding area.
At Manor Grove, we strive to provide a comfortable, engaging, and supportive environment for our residents. We understand the importance of individualized care and aim to meet the unique needs and preferences of each resident.
Manor Groveorporated is located at 711 South Kirkwood Road, Kirkwood, MO 63122 in St. Louis County, Missouri
Manor Groveorporated on seniors.fyi includes 6 photos including images showing interior, dining, living room, decor, building, landscaping, trees, brick exterior, and more.
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