Manor Grove in Kirkwood, MO

Pros

• Manor Grove is an outstanding facility with compassionate, professional staff.
• The nursing and support staff provide excellent, personalized care for residents.
• Manor Grove feels like a home where staff know the residents and genuinely care about them.
• The rehab and medical teams deliver high-quality care that supports recovery and well-being.
• The facility is clean, well maintained, and welcoming to residents and visitors.
• Families consistently praise the staff's kindness, attentiveness, and dedication.
• Manor Grove offers timely assistance and communicates well with families about residents' needs.
• It has a long-standing tradition of senior care in the community and is trusted by families.

Cons

• The facility was described as a terrible place for someone who had a stroke and needed almost total help.
• The aides were abusive and inconsistent, with high turnover preventing the development of relationships.
• The place was not well managed, with profit prioritized over quality care.
• The aides talked among themselves about hating the job and being underpaid, and patients could hear them.
• A resident's arm was damaged by a caregiver with long fingernails, and the incident was allegedly concealed.
• A 96-year-old woman waited over 90 minutes for restroom assistance, demonstrating neglect.
• A reviewer warned that under no circumstances should a patient be sent to this facility.

Review

Manor Grove in Kirkwood, MO is best suited for families seeking a long-standing skilled-nursing and post-acute rehab option where care feels personal and deeply connected to residents. The community's century-long presence shapes a culture that emphasizes relationship-driven care, with staff who know residents by name and coordinate closely across nursing, rehab, and support teams. It shines for those who want a home-like atmosphere, accessible social programming, and strong rehabilitation services after surgery or illness. The setting - lovely grounds, quiet courtyards, and a calm, attentive ambience - appeals to families who value a locally rooted, turnkey care experience with clear emphasis on daily quality of life.

Those who may want to consider alternatives are clear to notice. For families prioritizing absolute consistency in staffing and unwavering operational discipline, Manor Grove's mixed staffing testimony and occasional management concerns may feel risky. A portion of reviews describe inconsistent aides, turnover, and admissions missteps that can disrupt continuity of care and create frustrating experiences during transitions. There are also accusations of miscommunications and even handling concerns around patient privacy. For these reasons, families needing strict governance, predictable workflows, or lower-cost options should broaden the field and compare other facilities with known, reportable track records in administration and risk management.

On balance, the strongest pros at Manor Grove are substantial enough to offset many of the core drawbacks for the target audience. The care culture stands out: staff genuinely care for residents, nurses specialize in wound and medical care, and the rehab team earns frequent praise for effectiveness and attentiveness. Residents and family members repeatedly note the home-like feel, approachable management, and a climate where residents appear happier and more engaged. Cleanliness, personal attention, and proactive communication with families are recurring themes, making the day-to-day experience markedly better than average in similar settings. These elements matter especially for post-acute rehab and long-term residents who benefit from consistent nursing presence and motivated rehab staff.

The rehab and medical-support dimension is Manor Grove's standout strength. Numerous stories celebrate successful post-hospital recoveries, joint care with physical and occupational therapy, and the ability to manage pneumonia or other short-term needs within the facility. Hospice chapters in reviews show a compassionate, patient-centered approach during end-of-life care, underscoring a cultural commitment that many families find deeply reassuring. While some critique the facility's aging physical plant, the clinical and rehabilitative results, combined with the personal touch from staff, create a strong value proposition for those who prioritize tangible recovery outcomes and ongoing medical oversight.

That said, practical due diligence remains essential. Prospective residents should obtain a current, itemized pricing plan and confirm what is included versus optional, as some reviewers felt the cost did not always align with perceived value. Admission and discharge processes warrant close scrutiny - clarify timelines, room assignments, and how changes are communicated to families, especially during transitions. Inquire about staffing patterns, including how often aides rotate and how consistency is maintained with high-need residents. Also, verify the availability of therapy sessions, meals, and activities that match the resident's preferences, since food quality and program variety are variably noted by families.

Bottom line: Manor Grove is a practical, strong option for families prioritizing authentic, person-centered care and proven rehab capability within a historic Kirkwood setting. It excels for residents who thrive on genuine staff relationships, robust nursing and therapy services, and a supportive, family-inclusive atmosphere. Those who require flawless governance, consistent staffing without exception, or a lower-cost route should consider alternatives and compare several facilities before deciding. With thoughtful due diligence - visits, conversations with current residents and their families, and clear pricing - the strength of Manor Grove's compassionate care and rehabilitation focus often makes it the right choice for complex senior needs.

This part of Kirkwood, Missouri, offers a variety of amenities and services that would be beneficial for seniors looking to live in the area. There are several restaurants nearby including Raising Cane's Chicken Fingers, Andy's Frozen Custard, and Chick-Fil-A for convenient dining options. Additionally, there are multiple parks such as Spellman Park and Des Peres Park where residents can enjoy outdoor activities. For medical needs, there are several pharmacies like Walgreens and CVS Pharmacy in close proximity, as well as physicians' offices and hospitals like Mercy South Breast Cancer Center and St John's Mercy Surgery Center. The presence of cafes like Starbucks provides a nice place to relax or socialize with friends. Overall, this part of Kirkwood offers a blend of convenience, healthcare options, recreational opportunities, and dining choices making it a desirable location for seniors considering senior living options.

Restaurants

• Raising Cane's Chicken Fingers (0.4 miles)
• Andy's Frozen Custard (0.5 miles)
• Burger King (1.3 miles)
• Chick-Fil-A (1.3 miles)
• Chick-Fil-A (2.7 miles)
• TGI Friday's (3.9 miles)
• Arby's (4.3 miles)

Parks

• Spellman Park (0.9 miles)
• Des Peres Park (3.1 miles)
• Blackburn Park (3.3 miles)
• Tilles Park Neighborhood (4 miles)
• Queeny County Park (5.4 miles)
• Francis Park (5.8 miles)
• Willmore Park (6.1 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.4 miles)
• Schnucks (1.8 miles)
• CVS Pharmacy (2 miles)
• Schnucks (2.2 miles)
• Dierbergs (2.5 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (3.3 miles)
• Starbucks (5.1 miles)

Places of Worship

• Christ the King Church (2.2 miles)
• Old Orchard Church (4.1 miles)
• St Raphael the Archangel Church (5.7 miles)
• St Matthias Catholic Church (6.7 miles)

Physicians

• Orthopedic Associates (3.2 miles)
• Mercy South Breast Csncer (4.5 miles)
• Signature Medical Group (4.5 miles)
• Southwest Medical Center (4.6 miles)
• University Club Medical (5.1 miles)
• Kebler, Robert Suburban Pediatrics (5.3 miles)
• Esse Health (5.7 miles)

Theaters

• Marcus Theatres (3.9 miles)
• AMC Esquire 7 (6.5 miles)

Hospitals

• St John's Mercy Surgery Center (5.6 miles)