Alexian Brothers Lansdowne Village

Pros

• The staff at Landsdowne Village were warm, kind, and genuinely cared for the residents, even during difficult times.
• Residents were encouraged to participate in activities and get out of bed, contributing to a positive atmosphere.
• The facility was clean and well-maintained, creating a pleasant environment for both residents and visitors.
• Many staff members were friendly and helpful, ensuring that residents received the support they needed.
• The specialized Hospice unit provided exceptional care tailored to meet individual needs during end-of-life situations.

Cons

• Residents in the facility are not allowed to have a TV or phone, making them feel like they are in solitary confinement.
• Some of the staff are rude and unhelpful.
• The place is falling apart.
• Responses for help can take 30 minutes to an hour, and staff attitudes are often poor.
• It was difficult to get timely responses from administration regarding maintenance issues.
• There were concerns about residents being pushed out prematurely if paying privately, as the facility may prioritize insurance-covered patients for profit.

Review

The experience of residents and their families at Lansdowne Village nursing facility encompasses a spectrum of sentiments, reflecting both appreciation and frustrations regarding the care provided. One particularly distressing point raised by multiple reviewers is the treatment of elderly residents in a way that some feel resembles solitary confinement. Concerns about strict restrictions, such as bans on personal televisions and telephones, suggest a perceived lack of compassion in what should be a nurturing environment aimed at making residents’ final days comfortable. This aspect has left family members questioning the facility's operations and expressing anger toward administrators and medical staff for enforcing rules that seem to strip away basic comforts.

Despite these criticisms, not all reviews align with this sentiment. Positive remarks highlight the warm and kind demeanor exhibited by many nursing staff members who reportedly foster genuine connections with residents. One reviewer reminisced about their mother’s time at Lansdowne Village during her struggle with Alzheimer’s, noting how well she was cared for even as her condition became more challenging. The commendable efforts made by the staff to ensure comfort during hospice care showcased their attentiveness and commitment to personalized care.

However, logistical shortcomings have also been pointed out by families regarding response times when assistance is needed. Several individuals expressed frustration in waiting long periods—sometimes up to an hour—for help from facility personnel when needing immediate attention or addressing issues like maintenance repairs in resident rooms. While criticism was directed toward certain staff attitudes being rude or unhelpful, there were exceptions; one reviewer emphasized the pleasantness of a front desk attendant who made initial interactions more positive.

On the other hand, some reviews indicated an overall commendable standard of care within Lansdowne Village. Many noted cleanliness throughout the facility and praised friendly employees who encouraged participation in various activities designed for residents’ engagement. Families expressed relief at seeing their loved ones getting out of bed and interacting with others rather than remaining inactive—a critical element for maintaining dignity and quality of life in senior care settings.

Financial considerations also emerged as an area of concern among some families utilizing Lansdowne Village services. A granddaughter commented on her grandmother's ongoing private payment arrangement after insurance struggles arose, feeling that staff might prioritize securing insurance-based patients over those paying privately due to financial incentives related to occupancy rates. Such situations can complicate emotional experiences during vulnerable times for families seeking comfort for their loved ones.

Overall, while Lansdowne Village presents itself as a clean environment staffed by many compassionate professionals providing valuable services to its residents, it is clear that systemic issues still require attention—ranging from administrative communication to policies impacting resident freedoms. As families search for peace of mind regarding care facilities for aging loved ones, they weigh both praise alongside concerns based on firsthand experiences within this complex caregiving landscape. Improving response times, preserving individual autonomy through personal items like televisions or phones, and ensuring consistent compassionate customer service will be crucial steps toward solidifying Lansdowne Village’s reputation as a truly supportive environment for elders nearing end-of-life stages.

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.2 miles)
• Walgreens (1.7 miles)
• Walgreens (2 miles)
• Lindenwood Drug (2.1 miles)
• Walgreens (2.4 miles)
• Dierbergs (2.5 miles)

Places of Worship

• St Johns Lutheran Church (0.5 miles)
• St Raphael the Archangel Church (1.7 miles)
• St Ambrose Church (2 miles)
• Old Orchard Church (3.6 miles)
• Christ the King Church (5.1 miles)

Restaurants

• The Civil Life Brewing Company (0.8 miles)
• La Catrinas (1.1 miles)
• City Park Grill (1.2 miles)
• The Hideaway (1.6 miles)
• Donut Drive-In (1.7 miles)
• Italia America Bocce Club (1.9 miles)
• Ted Drewes Frozen Custard (1.9 miles)

Parks

• Willmore Park (1.2 miles)
• Francis Park (1.5 miles)
• Tower Grove Park (1.7 miles)
• Carondelet Park (2 miles)
• Bar K (2.4 miles)
• Grant's Trail (3.4 miles)
• Lafayette Park (3.8 miles)

Hospitals

• St Alexius Hospital (2.4 miles)
• SSM Cardinal Glennon Children's Medical Center (3 miles)
• St Louis Children's Hospital (3.5 miles)
• The Rehabilitation Institute of St Louis (3.6 miles)
• VA Medical Center Spinal Cord Injury Program (4.4 miles)
• Metropolitan St Louis Psychiatric Center (4.6 miles)

Physicians

• Southwest Medical Center (2.7 miles)
• Barnes-Jewish Hospital (3.3 miles)
• University Club Medical (4.9 miles)
• BJC Behavioral Health Service - Dinu Petru Gangure MD (4.9 miles)

Transportation

• Zooline Railroad The Wild (3.5 miles)
• Amtrak (4.5 miles)

Theaters

• AMC Esquire 7 (4.1 miles)

Cafes

• Starbucks (4.2 miles)
• Blueprint Coff (5 miles)
• Starbucks (5.1 miles)
• Starbucks (5.1 miles)