Ackert Park Skilled Nursing & Rehabilitation Cente in University City, MO
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894 Leland Avenue, University City, MO 63130
For more information about senior living options: (844) 490-3973
Terry Signao was kind, compassionate and patient with the mom. The staff are wonderful; they are caring and kind. The staff made the mom feel safe and well cared for. The facility feels like home and genuinely cares for its residents. The new owners are caring and are improving the building, the food, and activities. The staff are hardworking and provide personalized care. The staff welcomed residents and introduced themselves, showing warmth. The staff provide safe, loving, and kind care.
The facility is dirty and roach-infested. Cockroaches are present, indicating a severe cleanliness problem. Food is consistently served cold, and hot coffee is always cold. The food-service staff have no manners and show little compassion for the elderly. Families are not notified of issues and cannot visit due to COVID. Residents develop bed sores and foot wounds, suggesting substandard care. The administration and some staff are unprofessional, with reports of workers leaving for hours and even drinking or smoking on the job. The place is described as a roach motel for elderly people.Ackert Park Skilled Nursing & Rehabilitation Center in University City is best suited for families that want a homey, person-to-person environment and are prepared to stay actively involved in their loved one’s care. This is a setting where modest rehab services and daily support can be delivered with warmth from staff who genuinely seem to care, provided management remains engaged and responsive. The most credible positives come from families who describe a welcoming admissions process and a sense that, with consistent oversight, the facility can feel like a small, caring community rather than a cold institution. Those who can tolerate some variability in day-to-day conditions and who are ready to advocate for their loved one will likely find value here.
That said, clear-eyed families should consider alternatives if pristine conditions, predictable routines, and professional, consistently reliable management are non-negotiable. The recurring concerns paint too many cautionary notes: infestations and dirty conditions, consistently cold meals, and reports of staff turnover or uneven service. For residents with significant medical fragility, complex wound care, or a need for rigorously coordinated clinical oversight, another facility with stronger infection control, more stable staffing, and tighter communication protocols may deliver more reliable outcomes.
On the upside, several accounts highlight compassionate individuals and a welcoming admissions experience. A particular admission director is praised for kindness and patience with dementia care, and multiple reviews credit the staff with genuine caring when a resident arrives. When ownership shows a clear commitment to improvement, care teams appear more dependable, and the environment can shift toward a true home-like atmosphere. Positive notes about improvements under new ownership, better food, more activities, and added transportation for outings, signal that the facility can progress and respond to family feedback if leadership remains focused.
The downsides, however, are hard to ignore. Persisting cleanliness issues and infestations are a common thread, along with critiques of the dining experience and of daytime staffing. Clinical lapses surface in concerning reports about bed sores or wounds and delays in notifying families about problems, plus impressions of confrontational or unprofessional leadership. Anecdotes about staff leaving for hours, and about coworkers engaging in inappropriate behavior, further complicate expectations for reliable, professional care. For families prioritizing predictability and formal accountability, these are serious red flags.
How these strengths and weaknesses balance out hinges on priorities and engagement level. For families willing to supervise care planning, demand timely updates, and push for ongoing facility improvements, the appeal of a warm, resident-centered milieu remains meaningful. The positive experiences tied to new ownership, food improvements, expanded activities, and transportation, are tangible signals that better days can be realized with continued attention. Yet the intensity and frequency of negative experiences cannot be dismissed; they imply a persistent risk for residents who require steady oversight, robust housekeeping, and immediate escalation of concerns. This is not a risk-free choice.
Bottom line: Ackert Park is not universally suitable. It rewards families who are comfortable taking a hands-on role and who value genuine kindness among staff and a possible trajectory toward better services under proactive ownership. For others, especially those who cannot tolerate cleanliness lapses, inconsistent staffing, or gaps in clinical care, exploring clearly stronger options is prudent. Prospective residents should arrange thorough tours, pose pointed questions about sanitation, wound care processes, staffing patterns, and notification protocols, and plan to monitor conditions closely during any trial period to confirm that improvements are sustained and meaningful.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ackert Park Skilled Nursing & Rehabilitation Center is a premier assisted living community located in the charming neighborhood of University City, MO. Our community is dedicated to providing exceptional care and support for individuals who require assistance with daily living activities.
At Ackert Park, our residents enjoy a wide range of amenities designed to enhance their comfort and convenience. Our on-site beauty salon ensures that residents can maintain their personal grooming needs without leaving the community. Each room is equipped with cable or satellite TV for entertainment, and high-speed Wi-Fi is available throughout the premises for easy internet access.
We understand the importance of socialization and offer various opportunities for engagement within our community. Residents can make use of our computer center or participate in activities organized by our dedicated staff members. For fitness enthusiasts, we provide a well-equipped fitness room to stay active and maintain a healthy lifestyle. Our gaming room offers fun-filled hours of entertainment, while our small library provides a quiet space for reading and relaxation.
Dining at Ackert Park is an enjoyable experience as we offer restaurant-style dining with delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions so that each resident's nutritional needs are met.
Our caring staff members are available round-the-clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their prescribed medications on time.
Transportation arrangements are made for appointments or outings in the community-operated vehicles. Additionally, move-in coordination services alleviate any stress associated with transitioning into our community.
Situated in University City, our community boasts proximity to various amenities nearby. Residents can explore three cafes for a quick bite or enjoy a leisurely meal at one of the 22 restaurants conveniently located nearby. Six parks offer beautiful outdoor spaces where residents can take a stroll or bask in nature's tranquility. With 19 pharmacies and two physicians in close vicinity, residents have easy access to healthcare services. Places of worship and theaters are also within reach, allowing residents to pursue their spiritual and cultural interests. Furthermore, five hospitals in the vicinity provide peace of mind in case of medical emergencies.
At Ackert Park Skilled Nursing & Rehabilitation Center, we strive to create a warm and inviting atmosphere where each resident feels at home. Contact us today to learn more about our exceptional assisted living community and how we can cater to your unique needs and preferences.
Ackert Park Skilled Nursing & Rehabilitation Cente is located at 894 Leland Avenue, University City, MO 63130 in St. Louis city, Missouri
Ackert Park Skilled Nursing & Rehabilitation Cente on seniors.fyi includes 4 photos including images showing interior, bedroom, bathroom, living room, decor, building, hallway, and more.
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