Ackert Park Skilled Nursing & Rehabilitation Cente
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894 Leland Avenue, University City, MO 63130
For more information about senior living options: (844) 490-3973
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A housekeeper was very nice to the mom, and the nurses who bathed her were nice. Terry Signao, the admissions director, was very kind, compassionate, and patient with the mom. The staff there is wonderful; they are caring and kind. Many staff members came to her room to welcome her and introduce themselves. After being in several nursing homes, the place felt like home, and the staff genuinely cared about residents. Great place with hardworking people. New owners are awesome; they care about residents and are improving the building and the quality of the food. They have hired new activities staff and added a van to take loved ones out. Dedicated staff provide personalized care.
The facility is dirty and roach-infested. The food is always cold, and the hot coffee is cold as well. The staff who serve meals are horrible with no manners and lack compassion for the elderly. Families are not notified of issues, and visitation was restricted due to COVID. The D.O.N is unprofessional; staff reportedly leave for hours and some drink or smoke on the job. The place is described as a roach motel for elderly people and is very depressing to visit. Residents develop bed sores and foot wounds, indicating neglect.The collection of comments about Ackerts Park Nursing Home and Rehab (and variations of its name in the reviews) paints a picture of a facility that has inspired intensely divergent experiences. On one end, there are accounts that read like warnings: filth, cockroaches, cold food, unprofessional staff, and a sense that the people running the place lack compassion for residents and their families. Some reviewers insist they would never entrust a loved one to this environment, describing conditions as dirty and unsafe, with meals served cold or barely warm and interactions with the food service staff characterized as lacking manners and basic courtesy. The most pointed critique centers on an overarching impression of neglect, with references to poor communication, minimal visitation during COVID, and alarming reminders of bed sores and wounds in a family member that apparently went undisclosed to relatives for too long. In short, these voices present Ackerts Park as a place many would avoid for a parent or spouse.
Within thesenegative portrayals, there are particular recurring details that lend weight to the complaints. Several reviewers emphasize contamination and cleanliness issues, noting roaches as a persistent problem and describing the environment as dirty. The food service side of the operation is singled out as especially problematic, with frequent mentions of cold meals and beverages and a general sense that the kitchen and dining staff lacked the professional warmth one might expect in a facility caring for the elderly. A number of reviewers also call out staff behavior, suggesting that while some workers - especially the housekeeping team and the nurses who bathed their loved ones - were kind and attentive, others in the service and food departments appeared to have little regard for resident dignity or family concerns. The sentiment is that compassion and consistent care were inconsistently delivered, depending on who was on shift.
Amid the negative voices, there are clear counterpoints that acknowledge positive experiences and improvements at Ackerts. A recurring thread highlights a few standout individuals: Terry Signao, the admissions director, is described as especially kind, compassionate, and patient with residents who suffer from dementia. One review praises the warm, welcoming reception the family received upon admission, with staff members visiting the new resident's room to introduce themselves and help establish a sense of safety and belonging. This account - even in the midst of other criticisms - frames the facility as one where good first impressions and compassionate conduct were genuinely meaningful to families at a vulnerable moment. The same review also notes that the staff as a group were caring and kind, leaving the author with a reassuring sense that their loved one would be in capable hands.
Other positive entries expand on that hopeful sentiment. A reviewer with several years of experience in nursing homes describes Ackerts as "just like home," insisting that the place genuinely cares about its residents. Another message emphasizes a sense of dedication and hard work among staff members, describing the team as capable and committed. There are also explicit calls to action and endorsements, with one reviewer touting a five-star experience and urging others to bring their loved ones to a facility that is described as safe, loving, and kind. In these cases, the changes introduced by new ownership are highlighted as a turning point: the owners are characterized as people who care about residents and are actively investing in building improvements, better food quality, more activities, and transportation services to take residents on outings. The tone in these reviews is optimistic and largely confident that the place can be a good home with continued improvements.
Several entries provide a stark counterpoint to the more favorable comments. Some families express a categorical, almost urgent warning against placing loved ones in this facility, reflecting deep disappointment and fear that care quality or safety may be compromised. One reviewer condemns the place outright, urging readers not to consider Ackerts for any relative. Another strongly negative note calls the establishment "a roach motel for elderly people" and frames visiting as a depressing experience. There are also critical references to management and administration - specifically the Director of Nursing - being unprofessional or lacking the level of professional distance and accountability one would expect, with complaints about how issues were communicated to families and how staff behavior to outsiders could color the overall impression of care quality.
Taken together, the reviews present a complex mosaic. The facility appears to be capable of delivering warmth, welcome, and basic compassion in some circumstances, particularly when admissions staff like Terry Signao are involved and when relationships between families and certain caring staff members feel sincere. At the same time, the negative experiences cannot be dismissed: repeated claims of dirty conditions, infestation concerns, consistently cold food, and inconsistent staffing create a sense of risk for families considering long-term placement. The narrative also underscores how much trust and reassurance Wielders need when a loved one enters a nursing home, and how much weight the competence and demeanor of a few key people - such as the admissions director, the nursing leadership, and the frontline aides - can carry in shaping the overall perception of a facility.
For families evaluating Ackerts Park Nursing Home and Rehab, these accounts suggest a careful, research-driven approach. If possible, visit in person at different times of day and week to observe cleanliness, nutrition, and staff responsiveness firsthand. Inquire about current infection control practices, staffing ratios, and how families are notified about medical issues or changes in a resident's condition. Ask for specifics about how leadership handles patient safety concerns, wound care, and the communication pathways from nurses to families. Clarify what improvements have occurred since new ownership took over, what ongoing initiatives exist to modernize the building and services, and how transportation and activity programs are structured today. While some reviewers describe a warm, welcoming environment and dedicated, compassionate workers, others warn of persistent issues that could affect a family's peace of mind. Potential residents and their loved ones may wish to weigh these mixed experiences against their own needs and priorities, seeking a balanced, up-to-date view of how Ackerts Park Nursing Home and Rehab currently operates.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ackert Park Skilled Nursing & Rehabilitation Center is a premier assisted living community located in the charming neighborhood of University City, MO. Our community is dedicated to providing exceptional care and support for individuals who require assistance with daily living activities.
At Ackert Park, our residents enjoy a wide range of amenities designed to enhance their comfort and convenience. Our on-site beauty salon ensures that residents can maintain their personal grooming needs without leaving the community. Each room is equipped with cable or satellite TV for entertainment, and high-speed Wi-Fi is available throughout the premises for easy internet access.
We understand the importance of socialization and offer various opportunities for engagement within our community. Residents can make use of our computer center or participate in activities organized by our dedicated staff members. For fitness enthusiasts, we provide a well-equipped fitness room to stay active and maintain a healthy lifestyle. Our gaming room offers fun-filled hours of entertainment, while our small library provides a quiet space for reading and relaxation.
Dining at Ackert Park is an enjoyable experience as we offer restaurant-style dining with delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions so that each resident's nutritional needs are met.
Our caring staff members are available round-the-clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their prescribed medications on time.
Transportation arrangements are made for appointments or outings in the community-operated vehicles. Additionally, move-in coordination services alleviate any stress associated with transitioning into our community.
Situated in University City, our community boasts proximity to various amenities nearby. Residents can explore three cafes for a quick bite or enjoy a leisurely meal at one of the 22 restaurants conveniently located nearby. Six parks offer beautiful outdoor spaces where residents can take a stroll or bask in nature's tranquility. With 19 pharmacies and two physicians in close vicinity, residents have easy access to healthcare services. Places of worship and theaters are also within reach, allowing residents to pursue their spiritual and cultural interests. Furthermore, five hospitals in the vicinity provide peace of mind in case of medical emergencies.
At Ackert Park Skilled Nursing & Rehabilitation Center, we strive to create a warm and inviting atmosphere where each resident feels at home. Contact us today to learn more about our exceptional assisted living community and how we can cater to your unique needs and preferences.
Ackert Park Skilled Nursing & Rehabilitation Cente is located at 894 Leland Avenue, University City, MO 63130 in St. Louis city, Missouri
Ackert Park Skilled Nursing & Rehabilitation Cente on seniors.fyi includes 4 photos including images showing interior, living room, decor, building, hallway, bedroom, bathroom, and more.
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