The Manor
Save2071 Barron Road, Poplar Bluff, MO 63901
For more information about senior living options: (844) 490-3973
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A troubling pattern of care and communication emerges from a cluster of reviews about this facility, with several accounts centering on a resident who was in for three weeks of physical therapy. According to those accounts, her stay quickly devolved into a cascade of problems. She was taken to the ER because staff reportedly lacked experience with removing a catheter, and she tested positive for COVID-19. The facility reportedly placed her in isolation - still with the door closed, but with her older roommate in the same room - raising concerns about infection control and patient comfort. Even more alarming, reviewers describe a serious lapse in medical management: the resident's blood sugar spiked because she reportedly did not receive her insulin. Those who told the story say, if the catheter could be removed and the patient were not tethered to that medical equipment, they would take her home instead. The combination of a medical complication, an unclear isolation situation, and apparent gaps in routine diabetes management paints a stark picture of care and coordination shortfalls during a vulnerable time.
The critiques about staff responsiveness and bedside care come up repeatedly and with a strong tone of frustration. One reviewer's strongest expression was simple and blunt: the aides "don't care about the residents." In that account, a wife notified staff that her husband had had an accident at a restaurant and needed to be cleaned up. The staff allegedly said they would take care of it after other residents finished their smoke breaks, which allegedly stretched to four hours before cleanup was completed. The reviewer framed this as a systemic issue rather than an isolated incident and suggested that the staff's apparent indifference left the patient to try to manage himself until someone finally attended to him. The underlying accusation is that staff are more focused on tasks like taking breaks than on timely, compassionate patient care, and that such delays are routine rather than exceptional.
A related account echoes the same sense of delay and neglect when family members visit. Another reviewer describes going to see their father and repeatedly informing the nursing staff, two times, that he needed to be cleaned up after a restaurant-related accident. Despite the repeated requests, the cleaning occurred only after a long delay - "four hours later" - which led the reviewer to conclude that the facility could not be trusted to promptly respond to basic patient needs. The consistency of these four-hour delays across separate anecdotes reinforces a perception that people in the facility are left waiting for essential hygiene and assistance, which naturally raises concerns about dignity, comfort, and safety for residents.
Beyond individual incidents, one review targets the facility's overall quality and leadership. The writer calls the place "an absolute awful place" to watch over a family member, explicitly naming the director as part of the problem. The reviewer claims that the staff lied about various things and suggests that, if a loved one's welfare truly mattered, families should seek other facilities. The sentiment culminates in relief at having moved the grandmother to a facility that supposedly cares more about residents' well-being. Across this narrative, there is a clear accusation of misrepresentation and a call for accountability at the administrative level, with a suggestion that better care is possible and available elsewhere.
A final, striking grievance centers on pain management and personal safety. This reviewer says that their grandmother was not given pain medications unless a family member was present, and they do not understand why the medications were withheld unless they were there to demand them. Adding to the severity of the allegations, the reviewer claims the grandmother was beaten, and there was no adequate response from the staff. This combination of insufficient pain control and potential injury without timely intervention casts a shadow over the facility's ability to protect residents and address their acute needs. When coupled with the previous concerns about response times and communication, these claims feed a larger narrative about gaps in monitoring, intervention, and safeguarding residents' health and safety.
Taken together, these reviews present a troubling picture of a facility where delays in basic caregiving, questions about medication administration, and inconsistent communication appear to be recurring problems. The independent threads - a COVID-era isolation scenario, delayed cleanup after accidents, and alleged care lapses in pain management and personal safety - converge into a single impression: residents may be facing a care environment where urgency, empathy, and attentiveness are uneven at best. The stories also imply a sense that families must be vigilant and proactive about staffing, medical needs, and safeguarding procedures, as well as about seeking alternative facilities when possible.
For anyone considering placing a loved one in this facility, these accounts offer important warnings worthy of careful consideration. Prospective families might want to inquire directly about infection control practices, staff-to-resident ratios, and the facility's procedures for timely assistance with hygiene and medical needs. It would also be prudent to ask about how medications are managed during the day, what accountability measures are in place for allegations of mistreatment, and how leadership responds to complaints. In short, the reflections here suggest that, for some residents, the care experience can be distressing and inconsistent, underscoring the importance of thorough due diligence and speaking with current residents and their families before making a decision.
The Manor in Poplar Bluff, MO is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to accommodate the needs of its residents. With a focus on providing comfort and convenience, The Manor ensures that every resident feels at home.
The community boasts an array of amenities designed to enhance the quality of life for its residents. A beauty salon is available on-site, allowing residents to pamper themselves and maintain their grooming routines. Cable or satellite TV is provided for entertainment, and high-speed internet access is available throughout the premises. Community-operated transportation makes it easy for residents to access nearby destinations, such as cafés, parks, pharmacies, restaurants, and places of worship.
For those seeking mental stimulation and social interaction, The Manor offers various facilities like a computer center where residents can stay connected with loved ones or pursue personal interests online. A gaming room provides opportunities for friendly competition and recreation. For relaxation amidst nature's beauty, a garden and outdoor space are accessible to residents.
The dining experience at The Manor is restaurant-style with nutritious meals served in a spacious dining room. Special dietary restrictions are meticulously accommodated to ensure that each resident's unique dietary needs are met.
Care services at The Manor are comprehensive and personalized. Trained staff provide 24-hour supervision and assistance with activities of daily living including bathing, dressing, transfers, and medication management. Diabetes diets are available along with meal preparation services to promote good health among residents.
Engaging in daily activities is encouraged through concierge services that help plan excursions and trips within the local area. Fitness programs keep residents active and promote overall wellbeing. A variety of Resident-run activities foster social connection among peers while scheduled daily activities provide structured opportunities for engagement.
With its prime location in Poplar Bluff, The Manor benefits from close proximity to three cafes, three parks, fifteen pharmacies, seventeen physicians' offices, thirty restaurants, three transportation options nearby, and twenty places of worship. In case of emergencies or medical concerns, nine hospitals are situated conveniently nearby.
At The Manor in Poplar Bluff, MO, residents can expect a nurturing environment supported by a dedicated staff that prioritizes their well-being. This community offers a fulfilling and enriching living experience for seniors seeking assisted living services in a warm and inviting atmosphere.
The Manor is located at 2071 Barron Road, Poplar Bluff, MO 63901 in Carter County, Missouri
The Manor on seniors.fyi includes 8 photos including images showing decor, bedroom, interior, healthcare, dining, indoor plants, bathroom, television, and more.
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