Mark Twain Caring Center
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3001 May Street, Poplar Bluff, MO 63901
For more information about senior living options: (844) 490-3973
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The reviewer described the facility as the best of the dozens they had ruled out. The facility appeared super clean. The air was described as smelling clean. Private rooms with a complete bathroom were available. The rooms were spacious. The place was described as a gem. The experience with this facility was excellent. The staff were generally caring and helpful.
The facility was described as dirty with an overwhelming urine odor. Families reported that a resident's belongings, including a valuable ring, were stolen after death. Care was allegedly neglected, leading to bedsores, dehydration/starvation, and eventual sepsis. A nurse was described as rude and dismissive, allegedly violating HIPAA and hanging up. At least one reviewer called the nursing home the worst they had ever experienced. The facility was warned not to place loved ones there due to inadequate dementia care. Administration was uncooperative, with staff refusing to share the supervisor's name or contact information.The collection of experiences shared about this facility paints a complex picture, with stories ranging from troubling concerns about care and communication to moments of genuine appreciation for staff and services. Several reviewers recount heartbreaking losses and troubling medical or administrative experiences, while others speak of clean facilities, attentive staff, and comfortable spaces. Taken together, the comments underscore how varied impressions can be from one resident's or family's perspective to the next, even within the same location.
One thread that runs through multiple stories is a sense of alarm about medical judgment and urgent care. In one account, a family describes their father's passing in the early hours after expressing that his potassium levels were dangerously high, and they feel that those concerns were not adequately addressed. The situation is compounded by frustration over communication and access: the family member who holds power of attorney says they were told by an administrator that they couldn't obtain timely information about the case or the father's belongings, despite submitting documents and requests. The fear expressed is not only about the immediate care but also about how quickly and clearly information is conveyed to loved ones who are miles away.
Another powerful narrative centers on a grandmother with dementia. This reviewer emphasizes that, despite a personal history with the facility, the care they observed deteriorated after a period in which the hospital indicated she had become unresponsive due to severe infection and dehydration. The family describes a troubling sequence: the grandmother's health declined; after moving back to the nursing home for hospice, valuables reportedly disappeared from her storage, including a ring of significant sentimental and monetary value. They paint a picture of neglect, deterioration in condition - starvation and lack of fluids - and a hospital stay that did not lead to recovery. The tale closes with a plea for others to reconsider placing loved ones in this environment.
Communication with caregiving staff is another area of concern. One reviewer recounts a frustrating first contact where a nurse refused to disclose whether the patient was in the facility for privacy reasons, invoking HIPAA, and then dismissed the caller after an argument. The experience is described as the worst among several facilities considered, with a strong warning to others about visiting or relying on this home for a loved one. The sentiment conveyed is one of frustration and disappointment in how information is accessed and how staff interact with families who are trying to stay informed.
Amid the negative experiences, there are also positive voices that spotlight the facility's strengths. One reviewer who was evaluating multiple rehab centers described this particular facility as the best option among those they ruled out, citing a clean appearance, fresh air, private rooms with full bathrooms, and spacious layouts. The impression was that the place has the potential to be a "gem" for those seeking rehab services, suggesting that the environment can be a strong factor in the overall experience of recovery and comfort.
A separate, long-standing account reflects a more mixed, but ultimately favorable, impression of care. This reviewer, whose father has been a resident for four years, acknowledges that no facility is perfect but insists that the staff are generally caring and attentive. They note good food and a dedicated effort by staff to accommodate residents' wishes, including a dementia unit where workers strive to keep the atmosphere cheerful and safe. The sense here is of steady, ongoing care, with appreciation for the staff's ongoing efforts and the quality of life for their loved one.
Finally, another set of experiences highlights contrasting outcomes within the same organization. One comment expresses sadness and notes that a friend who worked there described the place as simply "sad," while another account of a positive turn describes a different resident's transition from a previously worse facility to the reviewed place, with remarks about a large, clean room and a notable absence of the odors reported elsewhere. This juxtaposition underscores how individual interactions, specific staff members, and the particular unit or shift can drastically alter a family's perception of the same facility.
Taken together, these experiences suggest a facility with a broad spectrum of care realities. Some families report life-altering lapses in medical judgment, communication gaps, and alleged property losses that intensify grief and distrust. Others highlight cleanliness, room quality, and staff dedication as meaningful, stabilizing factors in their loved ones' recovery or comfort. The overall impression is one of inconsistency - where compassionate, attentive care coexists with troubling gaps in responsiveness, transparency, and incident management. In navigating these mixed messages, families may find value in seeking direct, documented conversations with administrators, requesting consistent updates, and observing care practices across different shifts to get a more complete understanding of what their loved one might experience here.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mark Twain Caring Center in Poplar Bluff, MO is a warm and inviting assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The center provides a comfortable and fully furnished living environment, complete with private bathrooms and cable or satellite TV for entertainment. Wi-Fi/high-speed internet is also available throughout the community.
Residents have access to various on-site amenities designed to enhance their daily lives. They can enjoy the convenience of an on-site beauty salon and wellness center, ensuring they always look and feel their best. The computer center allows residents to stay connected with loved ones and explore the digital world. For those who enjoy physical activities, there is a fitness room available.
Dining at Mark Twain Caring Center is a delightful experience, with restaurant-style dining offered in the community's elegant dining room. Special dietary restrictions are accommodated, allowing residents to enjoy meals tailored to their individual needs.
To keep residents engaged and socialize, the center organizes a variety of activities for them to participate in. These include resident-run activities, scheduled daily activities, fitness programs, and planned day trips. Residents can also take advantage of concierge services if they need assistance with any special requests or arrangements.
Located in close proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, the community ensures that residents have convenient access to essential services in the area.
With 24-hour supervision and a team dedicated to providing assistance with activities of daily living such as bathing and dressing, residents can feel secure knowing that help is always available when needed. Medication management services are provided for those requiring assistance with their medications. Transportation arrangements are made for appointments or outings as needed.
Overall, the Mark Twain Caring Center offers a caring and supportive environment where residents can enjoy an active lifestyle while receiving personalized care tailored to their unique needs.
Mark Twain Caring Center is located at 3001 May Street, Poplar Bluff, MO 63901 in Carter County, Missouri
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