600 North East Meadowview Drive, Lees Summit, MO 64064
For more information about senior living options: (844) 490-3973
The staff at Wilshire at Lakewood is described as wonderful, attentive, and caring towards residents. Many reviewers expressed satisfaction with the food and dining area, noting that it was pleasant and enjoyable. Some families appreciated the hospice services provided, highlighting their compassion and support for both residents and families. The facility is noted to be nice and clean, with a welcoming atmosphere during certain visits. A few reviewers mentioned that despite staffing challenges, they felt the staff was genuinely trying their best to care for the residents. Positive experiences were shared regarding activities like movies and music that some residents enjoyed. Several families felt pleased with the overall care given during critical times, particularly during end-of-life situations.
The facility has deteriorated significantly under new ownership, leading to understaffing and negligence in care. Residents report unclean conditions, including dirty bathrooms and unkempt hallways. Staff members are often rude and unhelpful when families attempt to communicate with them. Many residents feel neglected, with insufficient attention given to their medications and care needs. Activities for residents have been discontinued, contributing to feelings of isolation and dissatisfaction. There are serious concerns about safety, such as unsecured access points allowing anyone to enter the facility. Families are dissatisfied with the responsiveness of staff regarding call lights and care requests. There are accusations of elder abuse due to neglectful treatment of residents. Meals served do not meet expectations, with complaints about poor menu options and presentation. Communication from management is lacking, leaving families frustrated and without essential information regarding their loved ones' well-being.Wilshire at Lakewood Rehab Center has elicited a variety of responses from families regarding the quality of care and environment their loved ones have experienced while residing there. While some reviews highlight positive aspects such as caring staff and satisfactory dining options, numerous complaints paint a troubling picture of understaffing, inadequate services, and a deteriorating facility that seems to be neglecting its residents' needs.
On one hand, several reviewers expressed appreciation for the staff's genuine concern for residents. For instance, one family member noted that the staff really cares about the patients despite being overworked. They mentioned particular caregivers who made an effort to provide comfort and assistance during difficult times. Another reviewer praised the hospice service associated with Wilshire, highlighting how they not only showed care for the patient but also checked in on family members’ well-being during their visits. This shows that when staffing levels permit adequate attention, residents can receive thoughtful care.
However, many voices raised serious concerns about understaffing throughout various departments. Multiple reviews identified significant deficiencies in caregiving services due to what appears to be cost-cutting measures by new ownership based in New Jersey. Families reported that dietary services were lacking, nursing aides were often negligent, and essential activities were all but discontinued. This has resulted in an environment where basic needs—such as timely assistance with meals or proper medication management—are regularly unmet.
The physical state of Wilshire at Lakewood is another frequent point of contention among reviewers. Descriptions of dirty bathrooms, stained carpets, and unkempt hallways have become common themes in negative feedback. One particularly alarming review described finding their loved one living in conditions where human waste odors were prevalent inside the facility—a scenario no family should have to endure for their relatives who deserve dignity and respect.
There are also grave concerns surrounding safety protocols within the center itself. Reports indicated that access codes for entry doors were left taped near keypads—raising alarms about security risks posed by potentially allowing anyone entry into sensitive areas where vulnerable residents reside. Moreover, some families experienced difficulty communicating with staff upon trying to inquire about their relatives’ wellbeing, receiving rude responses when reaching out for information which only added frustration to already stressful situations.
Despite these critical accounts concerning cleanliness and responsiveness from nursing staff, there are instances where patients have been satisfied with certain aspects of their stay—particularly regarding amenities like beauty services and gardens on-site which may offer brief moments of respite amid otherwise distressing experiences. Nevertheless, many reviews pointed out how insufficient resources hindered those offerings from making any substantial impact on overall satisfaction—a sentiment echoed by families feeling they had to monitor care closely themselves just to ensure necessities were met.
In sum, although some family members express gratitude towards individual team members at Wilshire at Lakewood Rehabilitation Center for temporary comforts provided during challenging circumstances—and acknowledge efforts made by available personnel—the overwhelming consensus among reviewers points toward systemic issues needing addressal: pervasive understaffing affecting quality of care; deterioration within premises contributing negatively towards resident comfort; disconcerting lapses in safety protocols leading caregivers astray; all culminating into dissatisfaction felt deeply amongst families relying on this facility’s purported standards of elderly care which appear compromised in recent years under new ownership’s management approach focused more on profit margins than patient welfare.
170 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wilshire at Lakewood in Lees Summit, MO is a premier assisted living community that offers an exceptional array of amenities and care services to enhance the lives of our residents. Our community is designed to provide comfort, convenience, and a vibrant social environment.
The amenities at Wilshire at Lakewood are designed to cater to the needs and preferences of our residents. From a beauty salon for grooming needs to fully furnished apartments with private bathrooms, we ensure that our residents enjoy a comfortable and convenient living experience. Our computer center and Wi-Fi/high-speed internet access enable residents to stay connected with their friends and family while our small library provides an opportunity for intellectual stimulation.
Residents can indulge in delicious meals served restaurant-style in our dining room, where special dietary restrictions are accommodated. Additionally, they can stay active in our fitness room or participate in the various fitness programs organized by our staff. Planned day trips and scheduled daily activities keep residents engaged and entertained while resident-run activities allow them to pursue their hobbies and interests.
At Wilshire at Lakewood, the well-being of our residents is of utmost importance. Our care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time while special dietary restrictions are taken into consideration during meal preparation. We also arrange transportation for appointments or outings.
Our community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows easy access to essential services and entertainment options for both residents and visiting family members.
Overall, Wilshire at Lakewood provides a welcoming environment for seniors seeking quality assisted living care. With a wide range of amenities and personalized care services offered by a dedicated staff, we strive to create a fulfilling lifestyle for each resident that promotes independence, wellness, and enjoyment.
Wilshire At Lakewood is located at 600 North East Meadowview Drive, Lees Summit, MO 64064 in Jackson County, Missouri
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