Jefferson Health Care

Pros

• The facility is described as very clean, with caring and attentive staff who provide excellent care.
• Residents have the opportunity to personalize their rooms, making them feel more homey and comfortable.
• The food served is generally considered good, with three meals a day and snacks available for residents.
• Jefferson Health Care offers a variety of engaging activities throughout the week for residents to participate in.
• Many reviewers noted positive experiences with physical therapy services and reported significant improvements in their conditions.
• Visitors appreciated the friendly demeanor of the staff, who were responsive to questions and concerns.
• Recent improvements under new management have positively impacted the overall environment and resident satisfaction at the facility.

Cons

• The staff at Jefferson Health Care are very unprofessional and lax, leading to poor care for residents.
• Medications were not administered on time or at all, causing significant concerns for patient safety.
• Complaints about the facility's conditions and services were ignored by the social worker as invalid.
• Residents experienced inadequate attention and care, with staff demonstrating rudeness and indifference.
• The physical environment was described as outdated, dirty, and depressing, with mismatched furniture and filthy windows.
• The food provided was of poor quality, with small servings and unappetizing options that contributed to weight loss for residents.
• There were serious delays in sending patients to the hospital during critical health situations, risking their lives.
• Administration consistently lied about the treatment of residents and medication management.
• The facility is under-staffed, resulting in inadequate support for those with special medical needs or brain injuries.
• Overall cleanliness did not meet expectations despite claims otherwise, contributing to a negative experience for families visiting loved ones.

Review

Jefferson Health Care: A Mixed Bag of Experiences

Jefferson Health Care has received a plethora of reviews ranging from glowing praise to deep dissatisfaction, illustrating a complex and often contradictory picture of care at this facility. Many reviewers expressed their appreciation for the cleanliness and welcoming atmosphere of the center. A common theme among those who had positive experiences was the caring nature of the staff and their willingness to accommodate personal preferences, such as decorating private rooms with personal photos. Families appreciated that residents could make their spaces feel more homey, contributing to a sense of comfort during potentially challenging times. Nutritional provisions were another highlight; many noted that three meals a day plus snacks provided a satisfying culinary experience.

Several family members highlighted the satisfaction derived from specific departments, particularly rehabilitation therapy services at Jefferson. Individuals recovering from medical procedures or illnesses reported significant improvements in mobility and overall health thanks to dedicated therapists. Reviews praised the physical therapy staff for their attentiveness and individualized care, leading many patients to feel valued throughout their recovery process. One reviewer noted that compared to other facilities, Jefferson's rehab services surpassed expectations, emphasizing both safety and personalized attention.

However, not all experiences were positive. Some families shared harrowing accounts regarding insufficient care for loved ones in long-term stays or specialized rehabilitation units. Complaints surfaced about delays in medication administration, inadequate response times for urgent medical needs, and overall lackluster support from nursing staff. One disappointed visitor mentioned watching her loved one wait fruitlessly for physical therapy sessions while stating that staffing shortages contributed significantly to their distressing experience at the facility.

The narrative continued with allegations against poor management practices within Jefferson Health Care concerning patient safety and communication flaws among the team members. Reports included unsettling incidents where patients did not receive timely transfers to hospitals during medical emergencies—an alarming pattern suggesting systemic issues rather than isolated incidents. Such accounts raise critical concerns regarding how administrators handle serious health matters within the facility framework.

Adding complexity to its profile are reports about confrontations between staff and family members regarding patient treatment decisions or grievances related to care quality. Discontented families mentioned instances where complaints went unaddressed or were dismissed outright by social workers or administration personnel as unworthy of concern—indicating deeper administrative issues rooted in communication breakdowns when addressing family worries amidst a high-stress environment.

Despite these mixed reviews highlighting themes of warmth juxtaposed against negligence, it's evident that Jefferson Health Care is undergoing changes under new management aiming for improvement in service delivery as indicated by visitors who noticed enhanced cleanliness standards and improved morale among residents over time. Tours now reportedly present a much more pleasant atmosphere compared to previous years, incorporating upgrades designed explicitly around resident wellness.

In conclusion, while many find comfort knowing their loved ones receive attentive care tailored towards individual needs at Jefferson Health Care, glaring inconsistencies exist which could undermine peace of mind for prospective residents' families. As visitors gauge whether this facility will meet stringent expectations moving forward amid ongoing developments remains paramount—a task essential not only for preserving its reputation but ultimately ensuring competent care delivery aligned with resident wellbeing across all areas of service.

Places of Worship

• First Assembly Of God (0.2 miles)
• Abundant Life Baptist Church (0.7 miles)
• Word Of Grace Fellowship (5.6 miles)
• Timothy Lutheran Ministries (7.6 miles)
• Raymore Christian Church (8.1 miles)

Restaurants

• Jumpin' Catfish Restaurant (0.4 miles)
• Stuey McBrew's (0.7 miles)
• Bricks Pub and Grub (0.7 miles)
• Llywelyn's Pub (0.8 miles)
• Third Street Social (0.8 miles)
• Freddy's Frozen Custard & Steakburgers (1.1 miles)
• 54th Street Grill & Bar (1.4 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walmart Pharmacy (3.4 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (5.5 miles)

Physicians

• Dr Sharen Kauzlarich D.C. (0.4 miles)
• Cornerstone Dermatology & Surgery Group (1 miles)
• Kansas City Internal Medicine (1.4 miles)
• Eyecare Associates (2.3 miles)
• Lee's Summit Physicians Group (2.5 miles)
• Diagnostic Imaging Centers (2.6 miles)
• Fresenius Medical Group (2.6 miles)

Parks

• Harris Park (0.6 miles)
• Lea McKeighan Park (1.5 miles)
• Banner Park (2 miles)
• Miller J Fields Park (2.1 miles)
• Happy Tails Park (2.7 miles)
• Arbor Walk Park (3.5 miles)
• Freedom Park (4 miles)

Cafes

• Post Coffee Company (1.5 miles)
• Starbucks (1.5 miles)
• Panera Bread (2.1 miles)
• BIng Coffee (8 miles)

Theaters

• B&B Theatres Lee's Summit 16 (2.3 miles)

Hospitals

• Saint Luke's East Hospital (2.5 miles)
• The Birds (4.8 miles)
• Truman Medical Center Lakewood (4.8 miles)