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Westgate in Joplin, MO

Westgate is a nursing home community in Joplin, MO.

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Westgate in Joplin, MO

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Westgate

3130 John Duffy Drive, Joplin, MO 64804

For more information about senior living options: (866) 208-4318

3.6 from 34 reviews
5 stars
20
4 stars
2
3 stars
0
2 stars
3
1 stars
9

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Top 5% Senior Living Community in 2023

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Overall Review of Westgate

common 26 reviews mention this

Care and staff responsiveness varies

Residents and families describe both attentive caregiving and serious gaps in follow-through.

Many reviewers say the staff felt genuinely caring, helpful, and responsive—checking on residents, accommodating preferences, and treating people with respect. Several also describe management and direct-care staff working to address concerns when families raised them. At the same time, other reviews report understaffing, limited interaction, and problems getting requested help in a timely way, along with allegations of neglect or mistreatment.

caveat 7 reviews mention this

Cleanliness and hygiene are mixed

Some residents and families praise cleanliness, while others describe hygiene and odor problems.

Several reviews highlight a clean facility and a safe, well-kept environment. Others raise concerns about hygiene—such as prolonged periods without a bath—plus complaints about smells and soiled conditions. The contrast suggests that cleanliness may not be consistent across experiences.

common 4 reviews mention this

Meals and food support come up

Families mention meal support, including help with appetite and dietary needs.

Some reviewers describe the kitchen’s willingness to prepare foods that would help a resident eat, and they also mention staff trying to make meal times more pleasant. Residents also brought up how food was portioned in at least one negative experience, and at least one review tied dining to resident routines in their praise. The community offers restaurant-style dining and supports special dietary restrictions, which aligns with the way dining shows up in reviews.

common 3 reviews mention this

Activities and a social atmosphere

Reviews describe a social, active environment with fitness-focused spaces.

A few reviewers point to a fun, engaging setting and highlight community events like a family Fourth of July gathering. Others mention an on-site workout area and a welcoming visiting space with places to sit. The community also provides scheduled daily activities and fitness programs, which matches the activity-related themes in reviews.

caveat 4 reviews mention this

Call lights and delays are a concern

Some families report delayed help and slow response to call lights.

A recurring complaint is that help was not provided promptly—either call lights stayed unanswered for long stretches or staff did not show up after a request. One review also describes not answering call lights immediately, and another questions what would happen in a medical emergency due to the lack of timely response. While there are also many positive caregiving accounts, these reviews specifically raise issues with responsiveness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Joplin Regional (8 miles away) Joplin Regional (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Physicians

  • Ortho Four States (2.3 miles)
  • Dr Deffenbaugh (2.3 miles)
  • Joplin Eye Laser Center (2.7 miles)
  • Missouri Eye Institute (2.8 miles)
  • Mercy Clinic Ob/Gyn Thousand Oaks (2.8 miles)
  • Jordan Eye Center (2.9 miles)
  • The Juno Group (2.9 miles)

Restaurants

  • Pizza Hut (2.6 miles)
  • Sonic Drive-In (3.3 miles)
  • Hunan Garden (4.1 miles)
  • McDonald's (4.1 miles)
  • McDonald's (4.1 miles)
  • Tropicana Bar & Grill (4.1 miles)
  • Turtleheads Raw Bar (4.2 miles)

Hospitals

  • Four States Surgery Center (2.8 miles)
  • Freeman Health System (3.4 miles)
  • Freeman Neosho Hospital (3.4 miles)
  • Freeman East Radiology (3.4 miles)
  • E Douglas Seifert MD - Freeman Health System (3.4 miles)
  • Freeman Heart Institute (3.5 miles)
  • Freeman Hospital East (4.5 miles)

Cafes

  • Streetcar Station Coffee Shop (3.1 miles)
  • New Day Cafe (3.9 miles)
  • Zinc Coffee (4.2 miles)
  • Red Onion Cafe (4.7 miles)

Pharmacies

  • Freeman Health System (3.1 miles)
  • Pronto Pharmacy (3.1 miles)
  • CoxHealth at Home: Specialty Services (3.1 miles)
  • Quick Med Pharmacy Freeman West (3.5 miles)
  • Walgreens (4 miles)
  • Family Pharmacy (4.6 miles)
  • Joplin Retail Rx (4.7 miles)

Parks

  • Parks Maintenance Facility (3.2 miles)
  • Tow Mater and Cars On Route 66 (3.2 miles)
  • Butterfly Garden and Overlook (3.3 miles)
  • Parr Hill Dog Park (5.1 miles)

Places of Worship

  • One Church (3.5 miles)
  • Our Father's House Ministries (3.8 miles)
  • New Life Fellowship (3.8 miles)
  • United Hebrew Congregation (4.2 miles)
  • Spring City Baptist Church (5.7 miles)
  • Cornerstone Christian Church (5.8 miles)

Frequently Asked Questions

Where is Westgate?

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