Rancho Manor Healthcare And Rehabilitation Center in Florissant, MO
Save615 Rancho Lane, Florissant, MO 63031
For more information about senior living options: (844) 490-3973
Rancho Manor is described as an exceptional senior care facility with a dedicated, compassionate staff. The atmosphere is warm and welcoming, with well-kept gardens and comfortable, home-like spaces. Residents receive personalized care plans and engaging activities that promote well-being. The dining program offers delicious, nutritious meals and accommodates dietary needs. Staff are professional, caring, and truly committed to residents' well-being and dignity. The facility is consistently described as clean, well-maintained, and fostering a sense of community. Families report smooth admissions processes and supportive, informative staff.
Management does not care and will not return phone calls. The facility does not notify families when a loved one is hospitalized. The staff were rude and uncaring; a loved one sat in urine for nine hours. A resident answered the phone when the family called to check on someone, showing poor staffing. The place smelled horrendous and residents were dirty and unkempt. A CNA did not lock the bed, resulting in a fall, and there were no clean pillows. Management blamed others instead of offering apologies. Shower schedules were not adhered to; staff complained it wasn't their job; towels were never available. Residents were left in soiled clothing and bedding due to staffing shortages, and medication errors occurred. Prompt notification after a relative's death was not provided.Best suited for families that place a premium on recent improvement and a generally welcoming environment, Rancho Manor may work for residents who can tolerate ongoing vigilance and clear family involvement. The facility has shown a shift under new ownership, with some staff exhibiting genuine care and a cleaner, more organized atmosphere in places. This is not a facility to write off outright for those who need moderate assistance and appreciate a responsive admissions process. However, for families that require consistently proactive leadership, timely communication, and unwavering daily hygiene and safety standards, alternatives should be seriously considered.
The most damning threads in the reviews concern leadership and accountability. Families report leaders who rarely return calls, slow or non-existent family notification when a loved one is hospitalized, and a pattern of finger-pointing rather than accountability when problems arise. Numerous accounts describe unsanitary conditions, urine odors, and residents left unshowered or unattended for long stretches. There are repeated claims of medication delays or omissions, missed alarms, and a general sense that safety and dignity can come second to staffing pressures. Front-line caregivers are praised in some shifts, but the overarching pattern is inconsistent communication and uneven responsiveness that can erode trust quickly.
On the plus side, several reviews highlight meaningful positives that do not hinge on good luck alone. When management has been refreshed, families describe meaningful improvements in tone, cleanliness, and staff morale. Night nurses and admissions staff receive explicit gratitude for their professionalism and courtesy, and a number of residents appear to benefit from personalized care plans and engaging activities. The dining experience and social opportunities are cited as strengths when the facility is in a stronger operational state, and some families report that the staff's kindness and patient advocacy are real advantages during difficult ends of life or respite stays. For residents who respond well to higher staff engagement during certain shifts, Rancho Manor can feel like a supportive, home-like place.
Those advantages, however, do not fully offset the major drawbacks. The most consequential risks are safety lapses, inconsistent care, and fragile family communication. When a facility cannot reliably ensure timely medication administration, consistent hygiene, or prompt response to call bells, it becomes a volatility risk for any resident with medical needs or mobility limitations. The emotional toll on families - especially when a loved one is not notified promptly of changes in condition or when incidents go unaddressed for hours - is substantial. In short, the pros can be real and meaningful, but they depend heavily on which shift, which day, and which staff member is supervising care.
For families evaluating Rancho Manor, a practical plan is essential. Before placement, request a candid tour centered on daily routines, medication management, and the cadence of caregiving across shifts. Ask for current staffing levels by shift and a dedicated family liaison who will provide timely updates. Probe for the most recent state or regulatory findings and ask how often care conferences are held to review individualized care plans. During the stay, insist on visible, consistent hygiene standards, prompt assistance with call bells, and a clear process for notifying families of any medical changes or transfers. Finally, arrange to speak with current residents and other families about consistency of care over several weeks, not just a single visit.
In decision terms, Rancho Manor is a facility with potential that rides on the quality and consistency of its leadership and frontline performance. Its strengths - cleanliness in favorable periods, caring staff on certain shifts, individualized care efforts, and a functioning admissions process - are real and valuable for the right resident. Yet the weight of the negative experiences in the reviews is not light. If prioritizing reliable communication, unambiguous safety, and steady clinical oversight, families should consider other options first. If Rancho Manor is the chosen path, enter with strict expectations, ongoing oversight, and a plan to escalate promptly if safeguards falter.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rancho Manor Healthcare And Rehabilitation Center is a premier assisted living community located in Florissant, Missouri. We strive to provide a comfortable and enriching environment for our residents, offering an array of amenities and care services to meet their individual needs.
Our community boasts a variety of amenities to enhance the daily lives of our residents. They can enjoy a trip to our on-site beauty salon for some pampering, relax in the outdoor garden area, or engage in activities at the gaming room or small library. Our dining room offers restaurant-style dining with delicious, chef-prepared meals. Residents also have access to a fitness room and wellness center for exercise and healthcare needs. Additionally, we provide Wi-Fi/high-speed internet throughout the premises, ensuring connectivity for our tech-savvy residents.
We prioritize the well-being and comfort of our residents by offering round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides medication management services to ensure that residents receive their required medications on time. Special dietary restrictions are accommodated through personalized meal preparation and service.
At Rancho Manor Healthcare And Rehabilitation Center, we believe in promoting an active lifestyle for our residents through various planned activities. These include fitness programs, scheduled daily activities, resident-run activities, and planned day trips to keep them engaged and socializing within the community.
Our location is conveniently surrounded by essential facilities such as cafes, pharmacies, parks, and restaurants. This allows our residents easy access to nearby amenities while enjoying the peaceful atmosphere of our community.
Come experience a fulfilling life at Rancho Manor Healthcare And Rehabilitation Center where we take pride in providing exceptional care services and fostering a welcoming environment for all.
Rancho Manor Healthcare And Rehabilitation Center is located at 615 Rancho Lane, Florissant, MO 63031 in St. Louis County, Missouri
Rancho Manor Healthcare And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, decor, bedroom, wall art, indoor plants, dining, hospital bed, building, and more.
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