Quail Run Health Care Center
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1405 West Grand Avenue, Po Box 525, Cameron, MO 64429
For more information about senior living options: (844) 490-3973
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The story that emerges from these accounts is a stark contrast between moments of warmth and care and episodes of neglect and alarm. On one hand, there are voices that praise the facility for having great staff who truly care about residents, with remarks about friendly interactions and engaging activities. A few reviewers insist they love it there, noting that the staff are kind and that the day-to-day offerings provide residents with meaningful interaction and opportunities to participate in activities they enjoy. In these voices there is a sense of relief and reassurance, a belief that the human touch remains alive in the building.
But alongside those positive notes runs a much more troubling chorus. Several reviews describe the place as disgusting, run-down, and neglectful. Phrases like "This place is disgusting," and "The staff do not care" recur, painting a picture of a facility where cleanliness and dignity are not consistently maintained. Another reviewer sums it up with a harsh assessment: "This place is absolutely the most disgusting facility I have ever seen," citing lev els of disarray and a perceived failure to meet basic care standards. The sense conveyed is that comfort and safety may be compromised, and that the overall environment feels shabby and unwelcoming.
The severity of some allegations adds a grim layer to the narrative. One lengthy account describes a litany of problems observed during visits, including residents sitting for extended periods in their own filth, and a staff member asking a visitor to intervene because "no one would help her." The same account notes a resident needing help to use the restroom but being left for an extended time, ultimately bathing in wet clothing. Clothing and personal effects become a confusing battleground as the writer recounts a disturbing mismatch between what residents bring and what they have available to wear; belongings allegedly go missing or are inappropriately removed, with culprits blamed on the laundry staff, while family members observe clothing clearly marked with the resident's name still being worn by others. The overall theme is a breakdown in the basic routines that ensure dignity and privacy for residents.
Another thread in these reviews centers on communication and family involvement. The narrator who wrote at length about their father reports they were discouraged from assisting with care, and were told by staff that they "didn't want or need assistance." The father reportedly underwent multiple hospitalizations without family being informed, and there is a troubling claim about a COVID-19 positive result that wasn't disclosed promptly. The account also recounts a fall in the middle of the night, during which a maintenance worker was the only one to help, while "no one" from healthcare staff answered calls for help. It is a portrait of a system stretched thin, where residents' health events and necessary information do not seem to be communicated quickly or consistently to families.
A separate, highly alarming incident is described with particular force: a patient suffering from sundowning was left in the middle of an episode while a nurse allegedly yelled at him throughout the encounter. The reviewer links this moment to a subsequent heart attack suffered by the patient, and they mention plans to file a formal complaint with state authorities. This account casts a long shadow over the facility's ability to respond safely and empathetically to residents experiencing distress, especially during vulnerable hours.
Taken together, these reviews present a facility that can feel like two entirely different places depending on who is present and when. Some visitors experience warmth, attentiveness, and constructive engagement, while others encounter what they describe as neglect, poor hygiene, mismanagement of clothing and belongings, and alarming lapses in medical communication. The disparity has left readers with a sense of caution: the quality of care may be inconsistent, and families may need to stay vigilant and engaged to protect loved ones.
If you have a loved one in this facility, the narratives strongly advise proactive oversight. Check in regularly, ask questions about care plans and daily routines, and press for timely updates about health events or changes in status. Several reviewers urge families to be present, to witness firsthand the care being provided, and to voice concerns when standards aren't met. They also hint at the value of reporting serious concerns to licensing or state oversight bodies to ensure that issues are formally reviewed and addressed. Overall, the accounts call for careful selection, ongoing involvement, and a willingness to pursue external channels when needed to safeguard a resident's dignity and safety.
Quail Run Health Care Center is an assisted living community located in Cameron, MO. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
For our residents' convenience and well-being, we provide a beauty salon where they can get pampered, as well as cable or satellite TV for their entertainment needs. We also offer community-operated transportation for easy accessibility to nearby places. Our computer center allows residents to stay connected and engaged with the digital world.
Meals are served in our dining room, offering restaurant-style dining with special dietary restrictions taken into consideration. Our kitchenette is available for those who prefer to prepare their own meals.
To promote physical fitness, we have a fitness room where residents can engage in various exercises and wellness activities. For recreational purposes, we have a gaming room and a small library where residents can relax and enjoy their hobbies. Outdoor spaces such as gardens provide opportunities for fresh air and relaxation.
We understand the importance of maintaining cleanliness and tidiness, which is why we offer housekeeping services for all residents. Move-in coordination is also provided to ensure a smooth transition.
Our care services include 24-hour supervision to ensure the safety of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to help residents maintain their health. Additionally, we follow diabetes diets and accommodate special dietary restrictions.
Transportation arrangements are made for our residents' convenience and accessibility to nearby places such as parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and other important establishments.
We strive to create an engaging community by offering concierge services and planned day trips. Resident-run activities encourage social interaction among the members of our community. Scheduled daily activities further enhance our residents' quality of life.
At Quail Run Health Care Center in Cameron, MO, we prioritize the well-being and happiness of our residents.
Quail Run Health Care Center is located at 1405 West Grand Avenue, Po Box 525, Cameron, MO 64429 in DeKalb County, Missouri
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