Ash Grove Healthcare Facility

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  • Interior

    A cozy living room setup featuring two seating areas, a television, and decorative plants.

  • Building

    A spacious and well-lit lobby area featuring columns, chairs, and a chalkboard.

  • Architecture

    A beautifully designed gazebo set in a lush green garden under a clear blue sky.

  • Bedroom

    A simple layout of a hospital room featuring a bed and minimal furnishings.

  • Windows

    A bright and welcoming waiting area with comfortable seating and large windows.

  • Landscaping

    A serene outdoor space featuring a pathway leading to a comfortable home surrounded by greenery.

  • Outdoor

    A serene outdoor scene featuring a gazebo and a water tower against a backdrop of green hills.

  • Exercise Equipment

    A well-equipped physical therapy room featuring various rehabilitation tools and equipment.

  • Rehabilitation

    A well-equipped physical therapy room featuring exercise equipment, chairs, and a TV for patient use.

Ash Grove Healthcare Facility

401 North Medical Drive, Po Box 247, Ash Grove, MO 65604

For more information about senior living options: (844) 490-3973

4.2 from 6 reviews
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Skilled Nursing Facility

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    Overall Review of Ash Grove Healthcare Facility

    Pros

    • pro The staff and residents have been extremely welcoming.

    Cons

    • pro The facility strips residents of their dignity, independence, and self-respect.
    • pro Some staff and employees yell at residents and treat them like less than human.
    • pro The food is cold and never what residents order.
    • pro The food is not tasty and is mostly noodles and mashed potatoes, with very little protein.
    • pro The facility does not provide or have anything they told residents would be available when moving in.
    • pro Residents are very disappointed and shocked.
    • pro Residents are moved around a lot.
    • pro Residents in the pod receive very little care.

    Review

    From the outset, there is a striking tension in the experience described. On one hand, staff and residents are said to be extremely welcoming, creating an atmosphere of warmth at first glance. That initial friendliness, however, is argued to sit atop a much more troubling reality. The reviewer paints a picture of a facility where the welcoming greeting clashes with a deeper, more troubling pattern of care that feels dehumanizing and diminishing to residents. The overall impression is not simply of a place with rough edges, but of a system that, in practice, strips away dignity, independence, and self-respect for those living there.

    The most pointed and disturbing accusations focus on how some staff behave toward residents. According to the account, yelling and harsh treatment are not isolated incidents but recurring experiences for some individuals. The reviewer describes being treated "like less than human," a phrase that conveys not just anger or frustration, but a perceived erosion of basic respect and personhood. This behavior is framed as part of the daily reality in the facility, contributing to an atmosphere where vulnerability is met with hostility rather than care. Such interactions would understandably leave residents feeling unsafe and undervalued, undermining any sense of trust or security in the care system.

    Food emerges as another major area of complaint. The reviewer writes that meals are frequently cold and never what was ordered, signaling a disconnect between residents' needs and the kitchen's ability or willingness to meet them. The food is described as not tasty, consisting largely of noodles and mashed potatoes, with only a small amount of protein available. This shortfall in nutritional variety and quality matters deeply in a setting where meals are a central, daily staple and a primary site of daily dignity and comfort. The emphasis on predictable, protein-poor fare suggests both nutritional concerns and a broader neglect of residents' stated preferences and dietary requirements.

    Equally troubling is the assertion that the facility does not offer or implement services and amenities that were promised at the time of moving in. The reviewer claims that "they don't do or have anything they told us when I moved in." This points to a breach of trust and a sense that commitments made during enrollment or admission were never followed through. The mismatch between expectation and reality can leave residents feeling misled and abandoned, compounding frustrations already rooted in the daily routine of care.

    There is also a recurring note about movement and relocation within the facility. The reviewer states that residents are moved around a lot, which can be disorienting and destabilizing for older adults or those requiring consistent routines. This frequent moving is paired with the claim of receiving "very little care" in the setting described as "the pod." Taken together, these lines sketch a model of care where stability and continuity - key elements of quality elder care - are undermined. The sense of being shuffled from place to place, without meaningful attention to individual care needs, amplifies feelings of neglect and loss of control.

    Amid these criticisms, the reviewer doesn't deny moments of welcome or warmth. The opening line acknowledges that staff and residents can be welcoming, and there is a sense that the human elements of kindness and sociability do exist within the community. Yet, the reviewer argues that these positive interactions are overwhelmed by a broader, systemic pattern of mistreatment, insufficient nutrition, unmet promises, and inconsistent care. The emotional impact is palpable: disappointment, shock, and a sense of betrayal saturate the overall experience, even as occasional kindness is observed.

    In sum, the narrative presents a facility where the surface-level hospitality contrasts sharply with a deeper reality of care that feels demeaning and neglectful to its residents. The experiences described touch on dignity and autonomy being compromised, staff behavior that can feel punitive rather than supportive, and basic needs - food, stability, and reliable care - not being met in ways that residents and their families would reasonably expect. While there is acknowledgment of friendly faces and cordial moments, the overarching tone is one of disillusionment, with the reviewer urging attention to the gaps between promised services and actual practice, and to the everyday practices that determine whether a care setting truly honors the people it serves.

    Features

    Housing

    • 82 resident community capacity 82 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Springfield-Branson Regional (11 miles away) Springfield-Branson Regional (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ash Grove Healthcare Facility is an exceptional assisted living community located in Ash Grove, MO. With a wide range of amenities and care services, we strive to provide a comfortable and enriching environment for our residents.

    Our community offers numerous amenities designed to enhance the well-being and enjoyment of our residents. We have a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for their entertainment needs. Community operated transportation ensures that residents can easily access nearby parks, pharmacies, physicians, and hospitals. Our computer center allows residents to stay connected with loved ones, while our Wi-Fi/high-speed internet keeps them connected to the digital world.

    Meals at Ash Grove Healthcare Facility are exceptional. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented chefs. We also accommodate special dietary restrictions to ensure that every resident's nutritional needs are met.

    We understand the importance of maintaining an active lifestyle, which is why we offer various activities for our residents. From fitness programs to planned day trips, there is always something exciting happening at our community. Residents also have the opportunity to engage in resident-run activities and participate in scheduled daily activities that cater to their interests.

    At Ash Grove Healthcare Facility, we prioritize the well-being of our residents by providing comprehensive care services. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their medications on time and as prescribed.

    Move-in coordination services make transitioning into our community seamless and stress-free for both the resident and their family members. Housekeeping services keep living spaces clean and comfortable, while private bathrooms ensure privacy for our residents.

    In addition to physical wellness, we also emphasize mental stimulation by offering a small library and gaming room where residents can indulge in their hobbies or find new interests. A wellness center further supports overall health by providing access to fitness equipment.

    Choose Ash Grove Healthcare Facility as your assisted living community, and experience a warm and inviting atmosphere where residents receive exceptional care and enjoy an active and fulfilling lifestyle.

    Videos

    Nearby Places of Interest

    Hospitals

    • Citizens Memorial Hospital District of Polk County (0 miles)
    • Bayless Automotive Companies (13.6 miles)
    • Cox North Hospital (16.5 miles)
    • Cox Medical Center-North (16.6 miles)
    • Emergency Department North (16.6 miles)
    • Cox Medical Center (16.8 miles)

    Pharmacies

    • Ash Grove Pharmacy (0 miles)
    • Pill Box Pharmacy (7.9 miles)
    • Family Pharmacy (8.1 miles)
    • Walgreens (14.6 miles)
    • Hines Street Pharmacy (14.6 miles)
    • Tybg (14.9 miles)
    • Dan's Discount Drug Mart (14.9 miles)

    Physicians

    • Ash Grove Family Medical Center (0.1 miles)
    • CoxHealth Center Willard (7.9 miles)
    • Alice R. Riedel, MD (8 miles)
    • St John's Clinic-Family Medical (14.6 miles)
    • Northside Family Clinic (14.6 miles)
    • Family Medical Walk-In Clinic (15 miles)
    • QPS Bio-Kinetic (15.9 miles)

    Parks

    • Ash Grove Park (0.8 miles)
    • Jackson Street Park (7.2 miles)
    • Rutledge-Wilson Farm Park (14.4 miles)
    • Miller Park (15.3 miles)
    • Wilson's Creek National Battlefield (16.3 miles)
    • Mizumoto Japanese Stroll Garden (16.5 miles)
    • Nathanael Greene Park (16.5 miles)

    Places of Worship

    • Fairview Baptist Church (7.6 miles)
    • Southern Baptist Convention (7.6 miles)
    • Liberty Baptist Church Everton (7.6 miles)
    • Liberty Baptist Church (9.3 miles)
    • New Hope Baptist Church (12 miles)
    • Republic New Horizons Seventh (13.7 miles)
    • Servicio De Educacion CRSTN Springfield (13.8 miles)

    Restaurants

    • Shaved Beaver Bar & Grill (7.7 miles)
    • The Shaved Beaver Saloon (7.7 miles)
    • Sonic Drive-In (7.9 miles)
    • Nard's Kitchen (12.4 miles)
    • Wendy's (12.5 miles)
    • Wendy's (13.3 miles)
    • Sonic Drive-In (14 miles)

    Transportation

    • Runway 14 (10.4 miles)
    • SGF - Baggage Claim (10.9 miles)
    • Springfield-Branson National Airport (SGF) (10.9 miles)
    • Thrifty Car Rental (11.7 miles)
    • U-Haul Neighborhood Dealer (14.5 miles)

    Cafes

    • The Riverbend (10.9 miles)
    • Daylight Donuts (15 miles)

    Frequently Asked Questions

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