Shelby Health And Rehabilitation Center
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1108 Church Street, Shelby, MS 38774
For more information about senior living options: (844) 490-3973
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The staff at Diversicare of Shelby are attentive and caring, and residents are happy to be there. The administrator is described as going above and beyond, delivering exceptional healthcare. The facility is clean and has a homely atmosphere, with therapy delivered as ordered. The Diversicare family is praised as the best, with a highly knowledgeable and loving care team. Families report that the staff are kind, respectful, and a joy to be around. The center feels like home, offering a warm, supportive environment where loved ones receive good care.
The facility did not meet the resident's needs, with staff allegedly telling her family she complains too much and displaying an attitude when contacted. The sister in Covid isolation received minimal monitoring, with long gaps between check-ins. The food was not tasty. PT and OT sessions were shorter than promised, often around 30 minutes and conducted mostly in the room. The facility was described as messy, unprofessional, and lacking compassion for families. Nurses reportedly took up to two hours to respond to call lights, and the phone lines were unreliable with calls sometimes unanswered. There were allegations of Medicare/Medicaid fraud or charging for services not provided. There were reports of a resident being drugged and unresponsive during transfer.The collection of remarks about nursing facilities in Shelby presents a broad, almost diary-like portrait of mixed outcomes. On one hand, there are heartfelt expressions of gratitude and pride from families who feel their loved ones are cared for in a warm, attentive environment. On the other hand, there are numerous accounts of frustration, neglect, and concerns about the quality and consistency of care. The experiences range from praise for compassionate staff and a home-like atmosphere to sharp accusations of delays, poor communication, and inadequate rehabilitation.
A substantial thread of praise runs through several testimonials about Diversicare of Shelby. Families and visitors repeatedly describe the staff as attentive and genuinely caring, noting that the center feels like home and that the team - nurses, therapists, and especially the administrator - goes above and beyond. One reviewer calls it "a Nursing Home for the books," highlighting a center that centers on providing adequate healthcare with people who "go above and beyond the call of duty." Others describe a sense of belonging and a strong, supportive community, with phrases like "it really feels like home," "great staff," and "one big family." For some residents and their families, the hospital-to-home transition seems to be smooth, with therapy provided as ordered, a clean environment, and staff who are seen as knowledgeable and compassionate. A few accounts even emphasize personal gratitude from staff who have a close, caring relationship with patients and their families.
Yet alongside these positive notes, there are equally forceful concerns about care quality and responsiveness. Several reviewers describe dire experiences where nurses were slow to respond to call lights, sometimes taking hours to come into a room, and where staff appeared inattentive or unfriendly. There are specific complaints about rude or "attitude-filled" behaviors when families reach out for help, and about situations where patients were left uncomfortable or inadequately cared for while waiting for basic necessities like help with getting on a bedpan or changing clothes. In at least one case, a reviewer alleged that a family member was drugged and eventually moved to a different facility after a troubling transfer, while other accounts describe a feeling of neglect and deterioration, such as not receiving the promised rehabilitation services after surgery and concerns about potential Medicare or Medicaid billing for services never rendered. These stories contribute a sobering counterpoint to the more positive experiences.
The question of rehabilitation care is a prominent flashpoint in the reviews. Several families recount that therapy sessions sometimes do not meet expectations or are shortened, with much of the supposed rehabilitation happening in rooms rather than in formal therapy sessions. In some instances, reviewers express fear that important rehabilitative work was not being carried out as ordered, leading to worries about the patient's recovery trajectory and overall outcomes. There are also dramatic criticisms about transfers and the perceived quality of care during those transitions, including a claim that a relative was unresponsive at a critical moment, which only amplifies the concern about the level of monitoring and timely intervention.
Isolation and infection control measures during the Covid era also surface in the narrative. One family notes that a sister recovering from Covid was isolated in a room with limited checks, and that the patient was moved to a different room without consistent attention or check-ins. They describe the food as unappealing and the care as inconsistent, with the added burden of room changes and infrequent monitoring. A separate comment touches on the complexity of visiting during a pandemic-era protocol, where the patient's sense of normalcy and personal connection could be disrupted, and where communication about the patient's status could feel fragmented.
There are also several positive snapshots that come from facilities or teams that emphasize a family-like culture beyond Diversicare. Some reviewers express strong satisfaction with staff who provide a high level of attentiveness, even framing their experience as a source of personal blessing. One account speaks of a "wonderful and festive Center," while others describe visits that left families with a sense of pride and gratitude for the care received. In these cases, staff are described as welcoming and capable, and the environment as clean and hospitable. The sentiment here is that patients are treated with kindness and given meaningful attention, sometimes by administrators and teams who appear to embody a deeply committed approach to resident well-being.
Finally, communication and accessibility issues appear repeatedly across reviews. A number of reviewers report trouble with telephone lines or with speaking to the right person in administrative offices, noting delays in returning calls, unanswered lines, or difficulty in reaching the appropriate contact. In some instances, the frustration is directed toward specific staff members or departments, underscoring a recurring theme: while many caregivers and administrators are praised, there are gaps in process and communication that can color the overall impression of care.
Taken together, the reviews sketch a nuanced picture. For some families, Diversicare of Shelby and related facilities offer compassionate, dependable care within a warm, home-like setting, supported by a team that feels cohesive and dedicated. For others, the same environments are marred by concerns about timely responsiveness, the adequacy of rehabilitation, and the consistency of attention to the residents' daily needs. The most constructive takeaway is that experiences vary significantly by location, by staff on duty, and by the specific circumstances of each resident. Anyone evaluating care needs will likely benefit from visiting facilities personally, asking pointed questions about rehabilitation schedules, call-light responsiveness, staff training, and accountability measures, and seeking out the most up-to-date feedback from other families in the community.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Shelby Health And Rehabilitation Center in Shelby, MS offers a wide range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle. The assisted living community provides various amenities, including a beauty salon, cable or satellite TV, transportation services, a computer center, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenette facilities, move-in coordination assistance, outdoor space for relaxing and socializing, private bathrooms for each resident's convenience, restaurant-style dining options with specialized dietary restrictions taken into consideration, a small library for reading enthusiasts, telephone access in every room, transportation arrangement for non-medical purposes like shopping or social outings, access to a wellness center for healthcare needs and high-speed Wi-Fi internet connectivity.
In terms of care services provided at the community, there is a 24-hour call system in place to ensure immediate assistance when needed. Trained staff members are available round-the-clock to offer supervision and support with activities of daily living such as bathing and dressing. Assistance with transfers is also readily available. Residents with specific dietary requirements such as diabetes diet or special dietary restrictions will find suitable meal preparation and service options. Medication management ensures that medications are properly administered according to individual needs. Additionally, the community offers mental wellness programs to promote emotional well-being among residents.
To enhance the quality of life at the community further, there are numerous activities and amenities available. Concierge services are provided to assist residents in their everyday tasks or requests. Fitness programs keep individuals physically active and healthy. Planned day trips allow residents to explore new places and enjoy leisure activities outside the community. Resident-run activities empower individuals to engage in meaningful social interactions within their own community. Scheduled daily activities keep residents entertained and stimulated.
Furthermore, the assisted living community is conveniently located near one pharmacy making it easy for residents to obtain necessary medications when needed. There are also four places of worship nearby providing spiritual support and connection for residents' religious or spiritual needs.
Overall, the Shelby Health And Rehabilitation Center in Shelby, MS offers a comprehensive range of amenities and care services to ensure that residents have a comfortable, engaging, and fulfilling lifestyle.
Shelby Health And Rehabilitation Center is located at 1108 Church Street, Shelby, MS 38774 in Bolivar County, Mississippi
Shelby Health And Rehabilitation Center on seniors.fyi includes 9 photos including images showing healthcare, caregiver, assistance, windows, interior, decor, bedroom, art, and more.
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Interior
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