901 East Sunflower Road, Cleveland, MS 38732
For more information about senior living options: (844) 490-3973
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Preslie M. and Marko R. were AMAZING in the ER. Ms. Whitney, Ms. Amber, and Mr. George were amazing on 3rd North during the stay. Lindy is great. The nurse was very nice and did her part. The staff in the ER were very nice and friendly during the stress test; great experience. Dr Wright was kind and helped by discovering the problem; everyone was very nice. Shelby Swafford was absolutely the best nurse and kept everyone updated. The air evac flight crew were kind and ready to answer questions. Pafford medics Phil and Joseph showed hard work and dedication in caring for the family member. The team provided superb care during the stay; when the right team is in place, things work out. Bolivar Medical Hospital was praised for scans and yearly mammograms.
They describe the ER experience as having long waits with no doctor checking on them. They say the hospital does not provide proper care and is not the best option nearby. They state that Dr. Kellough has the worst bedside manner and is uncaring. They describe Dr. Boyd (Roderick, MD) as arrogant and lacking compassion. They report rude, unprofessional staff and poor responsiveness (e.g., not answering phones or greeting patients). They accuse an ER physician of not reading X-rays and misdiagnosing. They mention a nurse gossiping instead of attending to patient needs. They report poor treatment of isolated patients, including skipped meals and lack of communication.Bolivar Medical Center sits at the center of a broad mix of patient experiences, with stories that run the gamut from heartfelt praise to harsh criticism. Across the reviews, people describe a hospital where compassionate nurses and certain physicians deliver care that makes a difference, even as other encounters reveal long waits, miscommunications, and uneven bedside manner. Some patients left feeling hopeful after a check-in that was respectful and efficient, while others felt ignored or underserved, sometimes during acute symptoms or critical moments.
Several accounts center on the emergency department, where wait times and physician presence appear to be a recurring theme. One family arrived around 7 p.m., had vitals taken, and were told the doctor would be in, yet they waited for hours with no doctor ever entering their room. They noted the nurse who attended them was kind and did what she could, but ultimately felt the system failed to provide timely medical oversight. These kinds of experiences - the sense that a room is observed from the door but not actively treated - occlude the positive aspects of nursing care and point to gaps in urgent assessment and follow-through that leave patients frustrated and worried about what remains untreated.
Amid the mixed experiences, there are equally powerful testimonies to excellent care from specific staff members. Preslie M. and Marko R. are repeatedly described as AMAZING in the ER, and other reviewers sing the praises of 3rd North staff, including Ms. Whitney, Ms. Amber, and Mr. George, who are described as amazing during a recent stay. The consistency of these affirmations across separate visits suggests that the hospital can deliver outstanding, patient-centered care when the right team is in place and communicating effectively with patients.
Yet the facility has drawn sharp criticism aimed at certain doctors. The reputation of Dr. Kellough is a focal point in several reviews. Some patients allege he has the worst bedside manners they have ever encountered, describing him as cold, insulting, or unwilling to touch patients. One reviewer explicitly calls for him to be banned from the hospital, while others recount experiences where Kellough's explanations and bedside manner were either lacking or, in some cases, positive. The disparity among patient experiences with the same physician underscores the broader point that care quality can feel inconsistent, depending on the clinician and perhaps the timing of shifts.
There are also strong criticisms of other clinicians, such as Dr. Roderick Boyd and his care in one ambulance arrival scenario, where the patient labeled him arrogant and lacking compassion, despite praise for a nurse who was genuine, and for the overall improvement in symptoms. The sentiment is clear: when compassion and clear communication are present, patients appreciate it; when they perceive arrogance or indifference, the hospital's reputation for quality care suffers in their eyes.
Beyond physician behavior, the reviews frequently touch on the practical burdens of hospital life - gossiping staff, insufficient attention to anesthesia safety, and a perception that critical moments were mishandled. One patient described waking from anesthesia to find staff gossiping and not attentive to oxygen. That memory, years later, lingers as a powerful reminder of how important focus and monitoring are during vulnerable moments. Other reports highlight problems with basic responsiveness - long waits for phone calls or other communications, and isolated patients who feel their meals or care plans are neglected.
On the flip side, there are several clearly positive narratives that reinforce the hospital's capacity for good care. Some patients report excellent experiences with routine health maintenance services, such as scans, mammograms, and colonoscopies. Dr. Wright is noted for discovering a problem during a colonoscopy, and the overall staff and process for those procedures are described as welcoming and professional. A patient who underwent a stress test praised the process and the three-hour-and-fifteen-minute timeline, calling it a great experience. In addition, someone stated that the greeting and personal interactions were friendly and professional, suggesting that in non-emergency settings, the hospital can deliver consistently positive patient experiences.
There are also commendations for specific teams beyond the ER. A post about a friend's stay described a superb team that managed her care with professionalism and care that stood in clear contrast to older negative comments about the hospital. The praise encompassed different departments - from radiology and lab to respiratory care - and even included praise for air-evacuation staff and paramedics, reflecting a coordinated care approach that many patients value. Small but meaningful notes - like Lindy being described as great, or a nurse like Shelby Swafford being "absolutely the best" for her attentiveness and communication - paint a vivid picture of what good bedside care and teamwork feels like in practice.
Administrative and financial experiences emerge as another important thread. A story about Lifepoint and an insurance claim turning into a collection issue highlights how administrative mishaps can cast a shadow over clinical care. The frustration with communication from administration and the sense that customer service fell short emphasize that the patient experience extends beyond the bedside to the hospital's broader operations. There are also mentions of isolated patients or families feeling unheard, with long waits that extend to the phone line and the hospital's response to concerns.
Overall, the collection of reviews presents a hospital that can be exceptional when the right people are in place, delivering compassionate, careful, and competent care across a range of services. It also shows a hospital wrestling with consistency - whether in ER coverage, physician bedside manner, post-anesthesia safety, or administrative responsiveness. Read together, the testimonials suggest that Bolivar Medical Center has the capacity to provide high-quality care and to demonstrate real kindness and expertise, but there are ongoing opportunities to improve patient flow, communication, and accountability so that more patients experience the best possible outcomes rather than a mix of hopeful and disappointing moments.
35 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bolivar Medical Center offers a long-term care assisted living community in Cleveland, MS. Residents can enjoy a range of amenities to enhance their comfort and well-being, including cable or satellite TV, a dining room for communal meals, fully furnished accommodations, access to outdoor spaces and gardens, and housekeeping services to ensure a clean living environment. Each resident is provided with a kitchenette for personal meal preparation if desired. Move-in coordination is offered to make the transition as smooth as possible.
Care services provided include round-the-clock supervision for safety and peace of mind, assistance with activities of daily living such as bathing and dressing, and transfers if needed. The staff also ensures that residents who require a diabetes diet receive appropriate meals, medication management is available, and mental wellness programs are in place for emotional support.
The dining experience at Bolivar Medical Center caters to special dietary restrictions to accommodate individual needs. Resident-run activities encourage social interaction and engagement within the community. Additionally, scheduled daily activities are provided to promote mental stimulation and an active lifestyle.
The location of Bolivar Medical Center offers convenient access to nearby cafes, pharmacies, physicians' offices, restaurants for dining out options, transportation services for off-site appointments or outings, and places of worship for spiritual support.
Overall, this assisted living community provides comprehensive care services while offering a comfortable living environment where individuals can maintain their independence with support tailored to their specific needs.
Bolivar Medical Center - Long Term Care is located at 901 East Sunflower Road, Cleveland, MS 38732 in Sunflower County, Mississippi
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