Highland Home

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Highland Home

638 Highland Colony Parkway, Ridgeland, MS 39157

For more information about senior living options: (844) 490-3973

3 from 8 reviews
5 stars
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1 stars
2

Skilled Nursing Facility

Overall Review of Highland Home

Pros

  • pro The staff in one community were nice and helpful, contributing to a good experience for the resident.
  • pro The facility offered nice activities that engaged the residents.
  • pro One nurse demonstrated caring, consideration, and kindness, positively impacting the overall experience.
  • pro The building and grounds of another facility looked inviting and clean during the tour.
  • pro The tour guide was easy to talk to and able to answer all questions effectively.

Cons

  • pro The nursing staff displayed a nonchalant attitude, often sitting around on their phones instead of attending to patients.
  • pro A patient was left in feces for over eight hours due to a lack of timely care from the staff.
  • pro Complaints about the lack of responsiveness from nurses went ignored, leading to frustration for family members advocating for their loved ones' care.
  • pro Important medications were not administered in a timely manner, raising concerns about patient safety.
  • pro The overall experience was disappointing, with many caregivers appearing to prioritize their paychecks over quality patient care.
  • pro One nurse exhibited a nasty attitude towards family members, leading to further dissatisfaction with the facility's environment.
  • pro There was no sighting of the resident doctor during the first two weeks of a patient's stay, indicating a lack of oversight and medical attention.
  • pro Families often felt it necessary to hire sitters or be present 24/7 due to inadequate care provided by the facility's staff.

Review

The experiences shared by families regarding a particular care facility unveil a complex and often troubling portrait of the quality of care provided in such institutions. For some, their initial impressions turned out to be misleading, leading to significant distress as they navigated the challenges of caregiving for elderly loved ones. A common theme among reviews was that while the facilities may appear inviting, the level of care fell woefully short once residents were admitted.

One particularly harrowing account describes a situation where an elderly man, recently admitted to the facility, lay unattended in his own feces for over eight hours. The family’s attempts to seek help from nursing staff were met with delays and indifference; requests for assistance seemed to pass from one nurse to another without any action being taken. This culminated in a visit to the front desk where a supposed supervisor promised prompt attention but failed to deliver. Such neglect is not merely an isolated incident; it reflects deeper systemic issues with staffing and accountability within the facility’s night shift team.

Another reviewer echoed similar sentiments about inadequate care but noted that while there were no major incidents during their mother’s stay post-surgery, everyday oversight was glaringly absent. The reviewer highlighted how vital it was for family members to actively advocate for their loved ones due to the lackadaisical attitude observed among some staff members. They described instances where essential medications were not administered in a timely manner and expressed concerns about rude interactions with nursing staff who seemed more preoccupied with personal conversations than patient needs. Despite recognizing some dedicated staff members—such as an exceptional nurse and attentive therapists—the overwhelming experience left them feeling disheartened and wary about recommending the facility.

Conversely, other families reported more positive experiences at this community. One review outlined how, despite deciding against moving their loved one there primarily due to distance issues, they found that staff were friendly and accommodating during their tour. The cleanliness of the building left a good impression on them—a crucial factor when selecting care facilities—and they appreciated having all their questions answered thoroughly during their visit.

Yet even these seemingly positive experiences are tinged with cautionary notes about the necessity of active involvement from family members if adequate care is expected. One family had seen enough disheartening reports about resident advocacy that they ultimately decided only to consider places where they could maintain close oversight or hire additional support for their loved one while receiving treatment.

Despite commendations regarding certain activities offered within the community and relatively pleasant interactions during tours or brief visits, several reviewers underscored serious flaws related to personnel management, response times, and overall professional standards amongst caregivers at night or during less monitored shifts. The disparity between observations made during initial tours versus actual experiences once residents are settled into daily routines raises critical questions about transparency in operations within such facilities.

In conclusion, while some families highlighted satisfactory moments within this community—such as kindness shown by individual staff members or successful rehabilitation efforts—the overarching narrative paints a picture fraught with concern over negligence and inadequate attention from many caregivers. For those seeking long-term placements for elderly relatives undergoing rehabilitation or requiring constant support, these testimonials serve both as warnings and reminders: visiting frequently and asserting advocacy may be necessary strategies when placed into environments where compassionate care should be assured but sometimes falters under institutional pressures.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jackson International (9 miles away) Jackson International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Home in Ridgeland, MS is a premier assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents. The community features luxurious accommodations that are fully furnished and include private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet.

Residents have access to an array of amenities that promote an active and engaging lifestyle. They can enjoy delicious meals in the restaurant-style dining room or cater to their dietary needs with special restrictions. There is also a beauty salon, fitness room, gaming room, small library, and a computer center for recreational activities. Outdoor spaces such as gardens provide a serene environment for relaxation.

The staff at Highland Home is committed to providing personalized care and assistance to meet the unique needs of each resident. They are available 24/7 and offer assistance with activities of daily living, including bathing, dressing, and transfers. Medication management and diabetes diets are also provided to ensure the well-being of residents.

The community offers transportation services both within the community for non-medical purposes like shopping trips or social events, as well as transportation arrangements for doctor's appointments. Move-in coordination and housekeeping services further ensure a seamless transition into Highland Home.

In addition to the exceptional amenities and care services offered, Highland Home is conveniently located near various establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to these essential services for added convenience.

At Highland Home in Ridgeland, MS, residents can experience a vibrant and fulfilling lifestyle while receiving the care they need in a supportive and nurturing environment.

Nearby Places of Interest

This part of Ridgeland, Mississippi offers a convenient and diverse range of amenities for seniors looking to live in the area. With several medical clinics and physicians within close proximity, residents have easy access to healthcare services. There are also plenty of dining options nearby, including popular chain restaurants like Chick-Fil-A and Walk-On's Sports Bistreaux. Additionally, there are pharmacies and hospitals within a few miles, providing essential resources for senior care. For leisure activities, there are theaters like Malco Renaissance Cinema Grill and parks such as Friendship Park Lake Harbour for outdoor enjoyment. Places of worship like Ridgecrest Baptist Church and Broadmoor Baptist Church offer spiritual fulfillment in the community. Overall, this part of Ridgeland combines convenience, healthcare accessibility, dining options, recreational activities, and spiritual support for seniors considering the area for living.

Physicians

  • Mea Medical Clinics (0.2 miles)
  • Ridgeland Family Medical Center (1.1 miles)
  • Southern Vein Care (1.8 miles)
  • Ridgeland Eyecare Center (1.8 miles)
  • Balance Sleep Centers (1.9 miles)
  • Face and Skin Center (1.9 miles)
  • University Heart (2.1 miles)

Restaurants

  • Walk-On's Sports Bistreaux - Ridgeland Restaurant (0.6 miles)
  • Sonic Drive-In (1.1 miles)
  • McDonald's (1.1 miles)
  • Whataburger (1.4 miles)
  • Chick-Fil-A (1.7 miles)
  • The Bulldog (1.8 miles)
  • Newk's Eatery (1.8 miles)

Theaters

  • Malco Renaissance Cinema Grill (1.2 miles)
  • Malaco Grandview Theatre (3.3 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.5 miles)
  • Cups Expresso Cafe (3.8 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.3 miles)

Pharmacies

  • Covenant Pharmacy (1.3 miles)
  • Medworx Compounding (1.6 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.9 miles)

Hospitals

  • Select Specialty Hospital (2.1 miles)
  • Christie Hull, CFNP (4.2 miles)

Parks

  • Friendship Park Lake Harbour (2.2 miles)
  • Strawberry Patch Park (3.7 miles)
  • Fondren Park (5.4 miles)
  • Liberty Park (6.4 miles)

Places of Worship

  • Ridgecrest Baptist Church (3.2 miles)
  • Broadmoor Baptist Church (3.5 miles)
  • St Philip's Episcopal Church (3.6 miles)
  • Meadowbrook Church of Christ (4.7 miles)
  • St James Episcopal Church (5.1 miles)

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