Highland Home

Pros

• The staff in one community were nice and helpful, contributing to a good experience for the resident.
• The facility offered nice activities that engaged the residents.
• One nurse demonstrated caring, consideration, and kindness, positively impacting the overall experience.
• The building and grounds of another facility looked inviting and clean during the tour.
• The tour guide was easy to talk to and able to answer all questions effectively.

Cons

• The nursing staff displayed a nonchalant attitude, often sitting around on their phones instead of attending to patients.
• A patient was left in feces for over eight hours due to a lack of timely care from the staff.
• Complaints about the lack of responsiveness from nurses went ignored, leading to frustration for family members advocating for their loved ones' care.
• Important medications were not administered in a timely manner, raising concerns about patient safety.
• The overall experience was disappointing, with many caregivers appearing to prioritize their paychecks over quality patient care.
• One nurse exhibited a nasty attitude towards family members, leading to further dissatisfaction with the facility's environment.
• There was no sighting of the resident doctor during the first two weeks of a patient's stay, indicating a lack of oversight and medical attention.
• Families often felt it necessary to hire sitters or be present 24/7 due to inadequate care provided by the facility's staff.

Review

The experiences shared by families regarding a particular care facility unveil a complex and often troubling portrait of the quality of care provided in such institutions. For some, their initial impressions turned out to be misleading, leading to significant distress as they navigated the challenges of caregiving for elderly loved ones. A common theme among reviews was that while the facilities may appear inviting, the level of care fell woefully short once residents were admitted.

One particularly harrowing account describes a situation where an elderly man, recently admitted to the facility, lay unattended in his own feces for over eight hours. The family’s attempts to seek help from nursing staff were met with delays and indifference; requests for assistance seemed to pass from one nurse to another without any action being taken. This culminated in a visit to the front desk where a supposed supervisor promised prompt attention but failed to deliver. Such neglect is not merely an isolated incident; it reflects deeper systemic issues with staffing and accountability within the facility’s night shift team.

Another reviewer echoed similar sentiments about inadequate care but noted that while there were no major incidents during their mother’s stay post-surgery, everyday oversight was glaringly absent. The reviewer highlighted how vital it was for family members to actively advocate for their loved ones due to the lackadaisical attitude observed among some staff members. They described instances where essential medications were not administered in a timely manner and expressed concerns about rude interactions with nursing staff who seemed more preoccupied with personal conversations than patient needs. Despite recognizing some dedicated staff members—such as an exceptional nurse and attentive therapists—the overwhelming experience left them feeling disheartened and wary about recommending the facility.

Conversely, other families reported more positive experiences at this community. One review outlined how, despite deciding against moving their loved one there primarily due to distance issues, they found that staff were friendly and accommodating during their tour. The cleanliness of the building left a good impression on them—a crucial factor when selecting care facilities—and they appreciated having all their questions answered thoroughly during their visit.

Yet even these seemingly positive experiences are tinged with cautionary notes about the necessity of active involvement from family members if adequate care is expected. One family had seen enough disheartening reports about resident advocacy that they ultimately decided only to consider places where they could maintain close oversight or hire additional support for their loved one while receiving treatment.

Despite commendations regarding certain activities offered within the community and relatively pleasant interactions during tours or brief visits, several reviewers underscored serious flaws related to personnel management, response times, and overall professional standards amongst caregivers at night or during less monitored shifts. The disparity between observations made during initial tours versus actual experiences once residents are settled into daily routines raises critical questions about transparency in operations within such facilities.

In conclusion, while some families highlighted satisfactory moments within this community—such as kindness shown by individual staff members or successful rehabilitation efforts—the overarching narrative paints a picture fraught with concern over negligence and inadequate attention from many caregivers. For those seeking long-term placements for elderly relatives undergoing rehabilitation or requiring constant support, these testimonials serve both as warnings and reminders: visiting frequently and asserting advocacy may be necessary strategies when placed into environments where compassionate care should be assured but sometimes falters under institutional pressures.

This part of Ridgeland, Mississippi offers a convenient and diverse range of amenities for seniors looking to live in the area. With several medical clinics and physicians within close proximity, residents have easy access to healthcare services. There are also plenty of dining options nearby, including popular chain restaurants like Chick-Fil-A and Walk-On's Sports Bistreaux. Additionally, there are pharmacies and hospitals within a few miles, providing essential resources for senior care. For leisure activities, there are theaters like Malco Renaissance Cinema Grill and parks such as Friendship Park Lake Harbour for outdoor enjoyment. Places of worship like Ridgecrest Baptist Church and Broadmoor Baptist Church offer spiritual fulfillment in the community. Overall, this part of Ridgeland combines convenience, healthcare accessibility, dining options, recreational activities, and spiritual support for seniors considering the area for living.

Physicians

• Mea Medical Clinics (0.2 miles)
• Ridgeland Family Medical Center (1.1 miles)
• Southern Vein Care (1.8 miles)
• Ridgeland Eyecare Center (1.8 miles)
• Balance Sleep Centers (1.9 miles)
• Face and Skin Center (1.9 miles)
• University Heart (2.1 miles)

Restaurants

• Walk-On's Sports Bistreaux - Ridgeland Restaurant (0.6 miles)
• Sonic Drive-In (1.1 miles)
• McDonald's (1.1 miles)
• Whataburger (1.4 miles)
• Chick-Fil-A (1.7 miles)
• The Bulldog (1.8 miles)
• Newk's Eatery (1.8 miles)

Theaters

• Malco Renaissance Cinema Grill (1.2 miles)
• Malaco Grandview Theatre (3.3 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.5 miles)
• Cups Expresso Cafe (3.8 miles)
• Starbucks (3.9 miles)
• Starbucks (4.3 miles)

Pharmacies

• Covenant Pharmacy (1.3 miles)
• Medworx Compounding (1.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.9 miles)

Hospitals

• Select Specialty Hospital (2.1 miles)
• Christie Hull, CFNP (4.2 miles)

Parks

• Friendship Park Lake Harbour (2.2 miles)
• Strawberry Patch Park (3.7 miles)
• Fondren Park (5.4 miles)
• Liberty Park (6.4 miles)

Places of Worship

• Ridgecrest Baptist Church (3.2 miles)
• Broadmoor Baptist Church (3.5 miles)
• St Philip's Episcopal Church (3.6 miles)
• Meadowbrook Church of Christ (4.7 miles)
• St James Episcopal Church (5.1 miles)