Highland Home in Ridgeland, MS

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Highland Home in Ridgeland, MS

638 Highland Colony Parkway, Ridgeland, MS 39157

For more information about senior living options: (844) 490-3973

4.6 from 108 reviews
5 stars
86
4 stars
11
3 stars
3
2 stars
3
1 stars
5

Skilled Nursing Facility

Overall Review of Highland Home

Pros

  • pro The visits to Highland Home have been very pleasant.
  • pro Mrs. Landing is genuine, very spiritual, and extremely helpful to families seeking care.
  • pro The staff, atmosphere, cleanliness, and level of care at Highland Home are highly valued by visitors and residents.
  • pro The center is clean, welcoming, and feels like home.
  • pro The staff are amazing, kind to patients and visitors, and consistently professional.
  • pro The facility is very clean, and the nurses and aides are caring and attentive.
  • pro The therapy team and nursing staff provide excellent, thorough care.
  • pro Highland Home is described as top-notch, with a caring, accessible staff.
  • pro The meals are delicious, and the overall experience is positive and reassuring for families.
  • pro Admissions and social workers are amazing and supportive.
  • pro The environment is pleasant and secure, with friendly staff.
  • pro The rehab experiences are outstanding, with professional and caring teams.

Cons

  • pro One reviewer would give zero stars and warned others not to consider the facility.
  • pro Another reviewer advised that you should not send your loved one there.
  • pro From day one, a reviewer described the experience as very bad.
  • pro Several reviewers criticized the staff as nonchalant and more interested in themselves than patient care.
  • pro A family member reported serious care failures, including medications not being given on time, missed showers, and a room that smelled bad.

Review

Highland Home in Ridgeland is best suited for families seeking a rehabilitation-forward, home-like setting where therapy is visible, progress is welcomed, and a compassionate staff treats residents with warmth. The community shines for post-acute rehab, stroke or major medical recovery, and long-term living where daily routines feel familiar and meals, cleanliness, and quiet, homelike surroundings help residents settle in. When leadership and accessibility matter, Highland's tone is clearly set by hands-on guidance from front-office staff and care leadership, with notable praise for a patient, values-driven approach that feels less institutional and more like a supportive extended family.

There are clear reasons to consider alternatives, too. A handful of reviews point to inconsistencies in day-to-day operations that can overwhelm families who rely on precise care routines. Some families report delays in medications, uneven attention from night-shift staff, or lapses that require a family member to step in as advocate. Distance can be a practical hurdle - traveling to and from the center for visits or assessments can influence continuous oversight. For families prioritizing flawless around-the-clock medical management, or those who cannot tolerate sporadic lapses in basic care, it makes sense to compare other options with stronger guarantees on medication administration, hydration, and timely assistance.

The strongest case for Highland rests on its therapy-driven outcomes and the atmosphere that accompanies care. Therapists, nurses, CNAs, and front-line staff frequently earn praise for their competence, responsiveness, and genuine kindness. The facility's cleanliness and "homey" feel - complete with welcoming entry spaces, tidy rooms, and a dining experience that residents often describe as appetizing - serve as a solid counterbalance to the more challenging reviews. For families focused on measurable improvement in mobility and function, the rehab program at Highland has repeatedly delivered progress, with families noting noticeable gains and a sense of momentum during therapy phases.

Leadership, admissions, and the people who coordinate care are repeatedly highlighted as a standout asset. Vanessa Landing, in particular, is cited as a beacon for families navigating every step of the transition - from admissions to Medicaid to finding the right fit for ongoing care. The social workers, admission team, and dietitians emerge in review after review as accessible, knowledgeable, and solution-oriented, easing the stress of moving a loved one into care and keeping families informed. Across multiple shifts, staff who greet visitors, guide tours, answer questions, and organize care plans are described as reliable and customer-service oriented, contributing to a sense of trust even in uncertain moments.

Yet the care story at Highland is not uniformly flawless. Some reviews recount real and troubling lapses: medications not arriving on time, insufficient attention in the early hours, and situations where basic hygiene or prompt response did not meet expectations. A few families describe disconnections that intensified anxiety during a loved one's stay, including concerns about dehydration, room maintenance, or inconsistent staff engagement. These episodes are not the norm in every account, but they are persistent enough to warrant cautious scrutiny. Prospective families should ask pointed questions about nurse-to-patient ratios, shift patterns, and escalation protocols to ensure the day-to-day experience aligns with the high-rated reputation.

Ultimately, Highland Home presents as a strong, practical option for rehab-focused care with a clearly caring culture and a home-like environment. For families prioritizing robust therapy, clean facilities, and a staff that feels genuinely engaged, the positives often outweigh the negatives, particularly when admissions, therapy timelines, and daily routines are well managed. However, for those who cannot live with the possibility - or history - of medication delays, uneven nighttime care, or less-than-ideal bedside responsiveness, it is wise to explore other communities in the area and compare who handles medication administration and 24/7 oversight most consistently. A deliberate, two- to three-visit comparison will illuminate whether Highland's strengths align with the family's expectations and the resident's needs.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jackson International (9 miles away) Jackson International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Home in Ridgeland, MS is a premier assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents. The community features luxurious accommodations that are fully furnished and include private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet.

Residents have access to an array of amenities that promote an active and engaging lifestyle. They can enjoy delicious meals in the restaurant-style dining room or cater to their dietary needs with special restrictions. There is also a beauty salon, fitness room, gaming room, small library, and a computer center for recreational activities. Outdoor spaces such as gardens provide a serene environment for relaxation.

The staff at Highland Home is committed to providing personalized care and assistance to meet the unique needs of each resident. They are available 24/7 and offer assistance with activities of daily living, including bathing, dressing, and transfers. Medication management and diabetes diets are also provided to ensure the well-being of residents.

The community offers transportation services both within the community for non-medical purposes like shopping trips or social events, as well as transportation arrangements for doctor's appointments. Move-in coordination and housekeeping services further ensure a seamless transition into Highland Home.

In addition to the exceptional amenities and care services offered, Highland Home is conveniently located near various establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to these essential services for added convenience.

At Highland Home in Ridgeland, MS, residents can experience a vibrant and fulfilling lifestyle while receiving the care they need in a supportive and nurturing environment.

Nearby Places of Interest

This part of Ridgeland, Mississippi offers a convenient and diverse range of amenities for seniors looking to live in the area. With several medical clinics and physicians within close proximity, residents have easy access to healthcare services. There are also plenty of dining options nearby, including popular chain restaurants like Chick-Fil-A and Walk-On's Sports Bistreaux. Additionally, there are pharmacies and hospitals within a few miles, providing essential resources for senior care. For leisure activities, there are theaters like Malco Renaissance Cinema Grill and parks such as Friendship Park Lake Harbour for outdoor enjoyment. Places of worship like Ridgecrest Baptist Church and Broadmoor Baptist Church offer spiritual fulfillment in the community. Overall, this part of Ridgeland combines convenience, healthcare accessibility, dining options, recreational activities, and spiritual support for seniors considering the area for living.

Physicians

  • Mea Medical Clinics (0.2 miles)
  • Ridgeland Family Medical Center (1.1 miles)
  • Southern Vein Care (1.8 miles)
  • Ridgeland Eyecare Center (1.8 miles)
  • Balance Sleep Centers (1.9 miles)
  • Face and Skin Center (1.9 miles)
  • University Heart (2.1 miles)

Restaurants

  • Walk-On's Sports Bistreaux - Ridgeland Restaurant (0.6 miles)
  • Sonic Drive-In (1.1 miles)
  • McDonald's (1.1 miles)
  • Whataburger (1.4 miles)
  • Chick-Fil-A (1.7 miles)
  • The Bulldog (1.8 miles)
  • Newk's Eatery (1.8 miles)

Theaters

  • Malco Renaissance Cinema Grill (1.2 miles)
  • Malaco Grandview Theatre (3.3 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.5 miles)
  • Cups Expresso Cafe (3.8 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.3 miles)

Pharmacies

  • Covenant Pharmacy (1.3 miles)
  • Medworx Compounding (1.6 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.9 miles)

Hospitals

  • Select Specialty Hospital (2.1 miles)
  • Christie Hull, CFNP (4.2 miles)

Parks

  • Friendship Park Lake Harbour (2.2 miles)
  • Strawberry Patch Park (3.7 miles)
  • Fondren Park (5.4 miles)
  • Liberty Park (6.4 miles)

Places of Worship

  • Ridgecrest Baptist Church (3.2 miles)
  • Broadmoor Baptist Church (3.5 miles)
  • St Philip's Episcopal Church (3.6 miles)
  • Meadowbrook Church of Christ (4.7 miles)
  • St James Episcopal Church (5.1 miles)

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