Highland Home in Ridgeland, MS

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Highland Home in Ridgeland, MS

Information last verified:

638 Highland Colony Parkway, Ridgeland, MS 39157

For more information about senior living options: (844) 490-3973

4.6 from 116 reviews
5 stars
93
4 stars
12
3 stars
3
2 stars
3
1 stars
5

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Overall Review of Highland Home

Pros

  • pro The rehab is described as the best.
  • pro The staff are the nicest, kindest, and most attentive.
  • pro The staff are friendly, cheerful, and welcoming.
  • pro The facility is clean, bright, and inviting.
  • pro The environment feels aesthetically pleasing and home-like.
  • pro The staff are incredibly helpful, patient, and professional.
  • pro The nurses, therapists, and other team deliver outstanding care.
  • pro Residents appear to enjoy themselves and stay engaged.
  • pro The admissions and front-desk staff are courteous and responsive.
  • pro The facility is a top-notch, trusted choice for rehab and care.

Cons

  • pro A reviewer claimed essential medications were not given in a timely manner and that some staff spoke disrespectfully to residents.
  • pro A reviewer alleged that a family member had a heart attack during the stay and was hospitalized.
  • pro A reviewer warned others not to send their loved ones there.
  • pro A reviewer described the nurses and aides as nonchalant and uninterested in patients, often at the front desk with their phones.
  • pro A reviewer reported that a patient lay in feces for eight hours because no one checked on him.
  • pro A reviewer said night shift nurses had a nasty attitude and were unhelpful.
  • pro A reviewer noted the facility was not set up for wheelchair visitors.
  • pro A reviewer said the facility was too far away, making it impractical for their family.

Review

Highland Home in Ridgeland, MS is best suited for seniors who need robust post-acute rehabilitation and value a warm, home-like setting where therapy drives daily progress. It is particularly well matched for residents recovering from strokes, surgeries, or serious illness who benefit from an integrated team of skilled therapists, attentive nurses, and supportive aides. The community also appeals to families who prioritize a bright, clean environment, a friendly front-line staff, and an atmosphere that feels “like home” rather than a sterile clinical facility. Those seeking primarily long-term memory care, highly specialized medical oversight around the clock, or a facility with minimal turnover may want to explore other options. Highland Home excels when rehab momentum and relational warmth are the priorities, but it is not the best fit for every care scenario.

The strongest draw is the rehab program and the surrounding ecosystem that supports it. Reviewers consistently praise the therapists, nurses, and aides for their patience, professionalism, and ability to motivate progress. Families note that patients move through therapy with visible improvement, supported by a cohesive team that communicates well with families. The environment itself reinforces recovery: spotless, welcoming common areas, well-maintained rooms, and an abundance of activities that keep residents engaged. Meals receive commendations for quality and taste, and the overall ambiance, bright, orderly, and approachable, helps residents feel hopeful about their recovery journey. In short, the core value proposition centers on effective rehab delivered in a setting that feels nurturing and safe.

Leadership and frontline staff are repeatedly singled out as a defining strength. The admissions process is described as responsive and empathic, with staff guiding families through paperwork and next steps with calm competence. Care teams, including nurses, CNAs, and therapy professionals, are portrayed as dedicated and accessible, with administration appearing visibly engaged in residents’ well-being. Many reviews highlight individual staff who go the extra mile, creating a sense of trust for families facing difficult decisions. This combination of capable clinical care and approachable management translates into a culture where residents are treated with dignity, families feel informed, and transitions, from hospital to rehab to home, are handled smoothly.

Yet the panorama is not without friction. A small, but notable, portion of reviews recount serious lapses in day-to-day care: medication delays, inadequate assistance, and periods where residents felt neglected or inadequately attended. These outliers are not dismissed as minor glitches; they signal real risk if staffing coverage or oversight slips. The pattern, however, tends to be episodic rather than chronic, and many families counterbalance these concerns by stressing the importance of proactive communication with the care team and regular family oversight. For families placing a loved one with significant medical complexity, the possibility of inconsistent attention over certain shifts warrants a careful, candid tour and explicit conversations about staffing patterns and escalation protocols.

Distance, logistics, and situational factors can tilt the decision one way or another. Several reviewers point to practical realities that matter in real life: drive time from home, construction or noise on nearby routes, and the ease of visiting or coordinating with a care team. For some families, Highland Home’s strengths in rehab and hospitality outweigh these drawbacks; for others, proximity to home, quieter surroundings, or a facility with a different emphasis may be decisive. Prospective residents should weigh the appealing, “homey” culture and excellent rehabilitation against the variability some families experienced with consistency of care or access during peak hours. Those who can tolerate or mitigate the logistical considerations will likely find Highland Home a compelling choice.

In the end, Highland Home offers a compelling mix of rehab excellence, a warm and well-kept environment, and a caregiving culture that many families describe as compassionate and dependable. The decisive questions are about consistency of day-to-day care, the level of medical oversight desired, and logistical practicality. If recovery-centric goals, clear communication, and a feeling of genuine partnership with the care team are paramount, and if the family is prepared to verify staffing reliability during a tour and by speaking with current residents and their families, Highland Home stands out as a strong option. For those needing continuous, highly specialized medical supervision, or for whom distance and traffic pose regular hardship, exploring alternatives with a tighter daytime staffing guarantee or closer proximity to home may be the prudent course. Ultimately, Highland Home is not merely a place to stay; it is a recovery-forward environment that, for many, delivers measurable progress and peace of mind for families navigating a challenging transition.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jackson International (9 miles away) Jackson International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Home in Ridgeland, MS is a premier assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents. The community features luxurious accommodations that are fully furnished and include private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet.

Residents have access to an array of amenities that promote an active and engaging lifestyle. They can enjoy delicious meals in the restaurant-style dining room or cater to their dietary needs with special restrictions. There is also a beauty salon, fitness room, gaming room, small library, and a computer center for recreational activities. Outdoor spaces such as gardens provide a serene environment for relaxation.

The staff at Highland Home is committed to providing personalized care and assistance to meet the unique needs of each resident. They are available 24/7 and offer assistance with activities of daily living, including bathing, dressing, and transfers. Medication management and diabetes diets are also provided to ensure the well-being of residents.

The community offers transportation services both within the community for non-medical purposes like shopping trips or social events, as well as transportation arrangements for doctor's appointments. Move-in coordination and housekeeping services further ensure a seamless transition into Highland Home.

In addition to the exceptional amenities and care services offered, Highland Home is conveniently located near various establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to these essential services for added convenience.

At Highland Home in Ridgeland, MS, residents can experience a vibrant and fulfilling lifestyle while receiving the care they need in a supportive and nurturing environment.

Nearby Places of Interest

This part of Ridgeland, Mississippi offers a convenient and diverse range of amenities for seniors looking to live in the area. With several medical clinics and physicians within close proximity, residents have easy access to healthcare services. There are also plenty of dining options nearby, including popular chain restaurants like Chick-Fil-A and Walk-On's Sports Bistreaux. Additionally, there are pharmacies and hospitals within a few miles, providing essential resources for senior care. For leisure activities, there are theaters like Malco Renaissance Cinema Grill and parks such as Friendship Park Lake Harbour for outdoor enjoyment. Places of worship like Ridgecrest Baptist Church and Broadmoor Baptist Church offer spiritual fulfillment in the community. Overall, this part of Ridgeland combines convenience, healthcare accessibility, dining options, recreational activities, and spiritual support for seniors considering the area for living.

Physicians

  • Mea Medical Clinics (0.2 miles)
  • Ridgeland Family Medical Center (1.1 miles)
  • Southern Vein Care (1.8 miles)
  • Ridgeland Eyecare Center (1.8 miles)
  • Balance Sleep Centers (1.9 miles)
  • Face and Skin Center (1.9 miles)
  • University Heart (2.1 miles)

Restaurants

  • Walk-On's Sports Bistreaux - Ridgeland Restaurant (0.6 miles)
  • Sonic Drive-In (1.1 miles)
  • McDonald's (1.1 miles)
  • Whataburger (1.4 miles)
  • Chick-Fil-A (1.7 miles)
  • The Bulldog (1.8 miles)
  • Newk's Eatery (1.8 miles)

Theaters

  • Malco Renaissance Cinema Grill (1.2 miles)
  • Malaco Grandview Theatre (3.3 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.5 miles)
  • Cups Expresso Cafe (3.8 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.3 miles)

Pharmacies

  • Covenant Pharmacy (1.3 miles)
  • Medworx Compounding (1.6 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.9 miles)

Hospitals

  • Select Specialty Hospital (2.1 miles)
  • Christie Hull, CFNP (4.2 miles)

Parks

  • Friendship Park Lake Harbour (2.2 miles)
  • Strawberry Patch Park (3.7 miles)
  • Fondren Park (5.4 miles)
  • Liberty Park (6.4 miles)

Places of Worship

  • Ridgecrest Baptist Church (3.2 miles)
  • Broadmoor Baptist Church (3.5 miles)
  • St Philip's Episcopal Church (3.6 miles)
  • Meadowbrook Church of Christ (4.7 miles)
  • St James Episcopal Church (5.1 miles)

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