The Waterford on Highland Colony

Pros

• The Waterford on Highland Colony is praised for its beautiful and clean facilities, which provide a welcoming atmosphere for residents and visitors alike.
• Many reviewers highlight the outstanding and friendly staff who are accommodating and genuinely care about the well-being of the residents.
• Residents appreciate the excellent meal options available, with some noting that they find the food delicious and enjoyable.
• The variety of social, intellectual, and enriching activities offered in the community is consistently recognized as a positive aspect of The Waterford experience.
• Visitors are impressed by the spacious living quarters and beautiful views available in many apartments, contributing to a pleasant living environment.
• Most residents feel safe and secure within the community, fostering a sense of comfort among them.
• Multiple reviews mention that The Waterford provides opportunities for new friendships and social interactions among residents, enhancing their quality of life.

Cons

• The dining staff, especially at breakfast, are not perceived as "nice" by some residents.
• There have been complaints about the food being terrible and not matching what was ordered.
• Residents who require assistance feel misled, as the facility does not provide adequate help during emergencies like falls.
• Communication can be slow and messages are sometimes not passed on to the correct staff member.
• The facilities have experienced turnover in directors and chefs, which contributes to inconsistency in service quality.
• Some residents find that cleanliness and housekeeping services were initially inadequate but have since improved.
• Breakfast service is inconsistent, with staff occasionally arriving late to start serving food.
• Residents have reported that certain meals are mostly edible but not particularly good, with small portion sizes for dinner.
• There were initial issues regarding dress code policies that led to confusion among residents.
• A couple of residents have displayed anger issues, affecting the overall community atmosphere for some individuals.

Review

The Waterford on Highland Colony stands out as a prominent senior living community that offers a mix of positive experiences and some areas needing improvement. Many residents and visitors appreciate the aesthetics of the facility, describing it as beautiful with high ceilings, elegant linen tablecloths, and well-maintained grounds that give it a welcoming and upscale feel. The dining room is particularly praised for its spaciousness and bright ambiance, creating an inviting atmosphere for meals. However, opinions about the cuisine are mixed; while some residents report satisfactory dining experiences, others express dissatisfaction with the nutritional quality of meals. Some feedback indicates that dishes can be perceived as excessively fatty or carbohydrate-heavy, which has drawn complaints from certain relatives who prioritize healthier options.

Feedback about the staff at The Waterford is predominantly positive. Residents highlight their friendliness, care, and responsiveness to individual needs. Many describe encounters with staff members as overwhelmingly welcoming, emphasizing how they genuinely seem to care for residents' well-being. However, there have been mentions of inconsistent service levels, particularly during breakfast hours when staffing issues occasionally delay meal availability. One resident notes that frequent turnover among directors has affected overall responsiveness in addressing resident concerns—messages sometimes go unanswered or aren’t effectively communicated to the appropriate parties.

Activities offered at The Waterford are varied and plentiful; however, participation appears to depend largely on individual interests. While many reviews commend the community’s extensive programming including exercise classes, entertainment events, religious services (notably evangelical Christian), and arts and crafts activities, it seems some residents choose not to engage in these offerings due to personal preferences or hesitancy toward group settings. Still, those who do participate often enjoy a vibrant social atmosphere filled with engagement and camaraderie among peers.

Another aspect discussed by reviewers is the facility's approach to personal care assistance. Several comments indicate confusion regarding what level of support is available for residents—some families expected more hands-on help than what was provided. In particular, one review raised concerns over safety protocols following accidents within the community; this person expressed disillusionment after discovering that emergency calls would need to be made externally rather than relying on in-house assistance when falls occur—an unsettling revelation for families seeking peace of mind regarding their loved ones' safety.

Despite certain criticisms regarding food service issues—including inconsistencies in meal quality and delays in cleaning—many residents still laud their living experience at The Waterford overall. Individuals describe feeling safe and secure within a caring environment where cleanliness is prioritized. Additionally, strong community bonds are frequently highlighted during tours of the facility; potential residents express eagerness about joining such a friendly populace filled with opportunities for friendship.

In conclusion, The Waterford on Highland Colony exemplifies both strengths as a sought-after senior living option while also highlighting areas needing further development—especially concerning dining options and clarity around health services provided on site. This combination leaves prospective residents hopeful yet cautious as they navigate their next steps into assisted living environments where comfort meets care seamlessly within an engaged community setting.

This part of Ridgeland, Mississippi, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With several medical clinics and pharmacies in close proximity, residents have easy access to healthcare services. Additionally, there are numerous dining options ranging from fast food chains to sit-down restaurants, providing plenty of choices for dining out. The area also features a couple of theaters for entertainment options. For those seeking spiritual fulfillment, there are several places of worship nearby. Overall, this neighborhood provides a well-rounded community with a focus on convenience and accessibility for seniors.

Physicians

• Mea Medical Clinics (0.3 miles)
• Ridgeland Family Medical Center (1.1 miles)
• Southern Vein Care (1.7 miles)
• Face and Skin Center (1.8 miles)
• Ridgeland Eyecare Center (1.9 miles)
• Balance Sleep Centers (2.1 miles)
• University Heart (2.2 miles)

Restaurants

• Walk-On's Sports Bistreaux - Ridgeland Restaurant (0.6 miles)
• Sonic Drive-In (1.2 miles)
• McDonald's (1.2 miles)
• Whataburger (1.6 miles)
• Newk's Eatery (1.6 miles)
• Sombra Mexican Kitchen (1.7 miles)
• Chick-Fil-A (1.9 miles)

Theaters

• Malco Renaissance Cinema Grill (1 miles)
• Malaco Grandview Theatre (3.2 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1.7 miles)
• Cups Expresso Cafe (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (4.4 miles)

Pharmacies

• Covenant Pharmacy (1.3 miles)
• Medworx Compounding (1.8 miles)
• Walgreens (3 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (3.8 miles)

Parks

• Friendship Park Lake Harbour (2.2 miles)
• Strawberry Patch Park (3.6 miles)
• Fondren Park (5.6 miles)
• Liberty Park (6.5 miles)

Hospitals

• Select Specialty Hospital (2.3 miles)
• Christie Hull, CFNP (4.1 miles)

Places of Worship

• Ridgecrest Baptist Church (3.1 miles)
• Broadmoor Baptist Church (3.4 miles)
• St Philip's Episcopal Church (3.8 miles)
• Meadowbrook Church of Christ (4.9 miles)
• St James Episcopal Church (5.2 miles)
• Old Rice Road Baptist Church (6.4 miles)