Wisteria Gardens

Pros

• The facility was clean and did not have the typical nursing home smell, making it a pleasant environment for patients.
• Wisteria Gardens had professional nurses who provided good care during the stay.
• The therapy programs were beneficial, helping patients recover and regain strength quickly.
• The general cleanliness of the environment was noteworthy, with shiny tile floors throughout the facility.
• The staff showed moments of sincerity when addressing concerns raised by family members about patient care.

Cons

• The nursing staff was less than professional and did not appear to care about the individual patients.
• Some aides were mean and hateful towards elderly residents, leaving them unattended for long periods.
• Staff exhibited a superiority attitude and acted offended when families questioned care practices.
• There were significant delays in responding to nurse call buttons, often taking over 15 minutes.
• Patients received inadequate attention during critical times, leading to uncomfortable and distressing situations.
• Residents were left in unsanitary conditions, with reports of soiled clothes and sheets not being promptly changed.
• Families felt like they were imposing when asking questions or seeking assistance from staff members.
• The facility director failed to acknowledge serious lapses in care, leading to continued distress for families dealing with grief.

Review

Wisteria Gardens is a facility that has garnered mixed reviews from families of residents, revealing a complex picture of care that oscillates between commendable and disappointing experiences. On one hand, there are accounts of clean facilities and professional staff who provided attentive care to patients. One reviewer shared their positive experience regarding their grandmother’s stay at Wisteria Gardens, noting the helpfulness of the staff during her time there and commending the therapy programs that aided in her recovery. The cleanliness of the facility was consistently highlighted as an important aspect, with shiny tile floors and a fresh atmosphere setting it apart from typical nursing homes.

However, this positive portrayal sharply contrasts with several other experiences where staff behavior and overall attentiveness were called into serious question. A reviewer recounted harrowing instances involving inadequate assistance for their father who was undergoing knee therapy. Complaints about inconsiderate aides were prevalent; some aides neglected to respond to calls for help during crucial moments, such as nighttime bathroom visits, resulting in distressing situations like finding the patient in soiled clothing upon arrival. This lack of attentiveness extended to general care and management within the facility—one alarming incident involved a patient falling in the bathroom while awaiting necessary medical attention.

The frustrations continued with narratives detailing unprofessional conduct among nursing staff. According to several caregivers, certain Certified Nursing Assistants (CNAs) exhibited not only indifference but also disrespect towards elderly patients recovering from significant health events like strokes or surgeries. One family discovered that their 90-year-old mother was left unattended in the restroom for nearly half an hour while another aide departed without informing anyone about her situation. Responding times for nurse calls were reportedly slow, leading family members to feel neglected and anxious about their loved ones’ conditions.

Critically, communication between families and healthcare providers emerged as a repeated theme of contention across these reviews. Multiple families expressed discontent over not being able to speak directly with doctors or feeling rushed when discussing concerns with therapists—leaving them feeling uninformed about their loved one’s treatment plans and progress. Such interactions compounded feelings of anxiety during already challenging times when family members were seeking reassurance about rehabilitation efforts.

A particularly poignant review described an encounter with nursing staff during end-of-life care that further illustrated issues surrounding compassion within Wisteria Gardens' caregiving framework. A grieving family member recounted witnessing their sedated mother being attended by a nurse who neglected essential comfort measures—such as providing adequate clothing or bedding—during what should have been a gentle moment for both patient and family alike. This incident haunted the reviewer, illustrating how lapses in kindness can leave lasting emotional scars on families experiencing grief.

Amidst all these criticisms lie some redeeming qualities—many families appreciated aspects such as cleanliness within the environment and specific positive encounters with nurses who demonstrated genuine compassion during critical moments. However, the overwhelming sentiment reflected a clear need for improvement in staffing attitudes, responsiveness, communication practices, and training regarding patient dignity across various caregiver roles at Wisteria Gardens. Families seeking rehab services are cautioned to weigh these considerations carefully when looking for suitable transitional care options for their loved ones while recognizing that it's essential not just to provide sleek facilities but compassionate tertiary support in vulnerable stages of life.

This area of Pearl, Mississippi offers a variety of amenities that cater to seniors looking for convenience and comfort. With several cafes, pharmacies, restaurants, hospitals, physicians, and transportation options within close proximity, residents can easily access essential services. Additionally, the nearby parks provide opportunities for leisurely walks and outdoor activities. The presence of theaters and places of worship also offers cultural and spiritual enrichment. Overall, this part of Pearl provides a well-rounded living environment for seniors seeking a balanced lifestyle in a welcoming community.

Cafes

• Mocha Mugs (0.8 miles)
• Starbucks (0.9 miles)
• Cups Crossgates (1.7 miles)
• Urban Foxes (7.6 miles)
• Starbucks (7.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.8 miles)
• Fred's Pharmacy (3.9 miles)
• Kroger Pharmacy (3.9 miles)
• F & M Specialty Pharmacy (4.2 miles)
• Walgreens (4.9 miles)

Restaurants

• McDonald's (0.8 miles)
• Waffle House (0.9 miles)
• Burger King (1.6 miles)
• Subway (1.6 miles)
• Harveys Fish Hut (2 miles)
• Harvey's Fish House (2.9 miles)
• Sonic Drive-In (3.1 miles)

Hospitals

• Rankin Medical Center Sleep Lab (0.9 miles)
• Fresenius Dialysis (1.1 miles)
• Mississippi State Hospital (3.2 miles)
• Tibwell Christy Up Grants Ferry (5.1 miles)
• The Birthplace (7.8 miles)
• Mississippi Hospital for Restorative Care (7.8 miles)

Physicians

• Burn Clinic (0.9 miles)
• Baptist Family Medicine Brandon (1.7 miles)
• 360 Healthcare Clinic (2.6 miles)
• Lasik Laser Eye Center (4 miles)
• Michael G Kanosky (4.1 miles)
• The Plastic Surgical Center of Mississippi (4.1 miles)
• Southern Women's Health (4.2 miles)

Transportation

• Jackson-Medgar Wiley Evers International Airport (JAN) (2.2 miles)
• Delta Air Lines (2.2 miles)

Parks

• Liberty Park (4.7 miles)
• Shiloh Park (4.9 miles)
• Pelahatchie Shore Park (7.3 miles)

Theaters

• Cinemark Pearl and XD (5.5 miles)

Places of Worship

• St Philip's Episcopal Church (7.5 miles)
• Meadowbrook Church of Christ (7.6 miles)