Castlewoods Place

Pros

• The staff and residents at Castlewoods Place are consistently described as thoughtful, caring, and friendly, creating a welcoming home-like atmosphere.
• Many reviewers express satisfaction with the exceptional care provided in the Memory Care unit, highlighting the staff's patience and loving nature towards residents.
• The facility is noted for being clean, well-maintained, and offering a variety of engaging activities that keep residents active and socially involved.
• Several families praise the responsive and attentive staff who genuinely enjoy caring for their loved ones, contributing to a positive living environment.
• Residents appreciate the delicious food options available, along with personalized care that meets individual needs.

Cons

• The reviewer described Castlewoods Place as the worst place they have ever seen, expressing concern about the lack of assistance for their mother and poor food quality.
• There were reports of staff being verbally abusive to residents, leading to a lack of timely help when assistance was needed.
• The atmosphere during a community tour was perceived as sad and unwelcoming by one reviewer.
• Complaints arose regarding delayed or nonexistent communication from management when addressing concerns about care.
• Some residents mentioned dissatisfaction with the quality of food served at the facility.
• A review highlighted maintenance issues that persisted despite cleanliness being good overall.
• One reviewer noted that while there were many activities, they wished for more encouragement for hesitant residents to participate.

Review

Castlewoods Place has emerged as a prominent choice for assisted living, garnering a mix of heartfelt praise and notable criticism from residents and their families. Numerous reviews highlight the facility's commitment to creating a nurturing environment, bringing to light the thoughtful and caring nature of the staff, which includes maintenance technicians, housekeepers, kitchen personnel, care partners, and directors. Many reviewers convey a sense of warmth and belonging among both residents and staff, often describing Castlewoods as feeling more like home than just a living facility. The dedication of the staff is evident in their day-to-day interactions with residents; visitors frequently mention how they see an abundance of love and patience exhibited toward their loved ones, particularly in Memory Care. This level of personal attention offers peace of mind to family members who want only the best for their parents or relatives.

The overall atmosphere at Castlewoods Place is often described positively—cleanliness is consistently praised along with a variety of engaging activities offered daily. Residents can participate in everything from workout classes to arts-and-crafts sessions, outdoor activities, games, and even live music performances. For those seeking spiritual nourishment, church services are held weekly. Families appreciate these offerings as they provide vital mental stimulation and encourage social interaction among residents. In particular, certain staff members have received special mentions for their outstanding contributions to resident care and engagement—many voices highlight Tiffany’s efforts in organizing enjoyable activities that keep residents active and involved.

However, not all experiences mirror this positive narrative. Some reviews express dissatisfaction regarding the attentiveness of staff when it comes to urgent needs like restroom assistance or medical emergencies; reported instances indicate delays in response times when help was requested through call pendants. Such concerns raise significant alarms about the level of support some residents receive during critical moments requiring immediate attention. Compounding these issues are allegations of verbal abuse experienced by some family members while under care—a stark contrast to other testimonials praising compassionate treatment.

Food quality also appears to be a contentious issue within Castlewoods Place; several reviews note complaints about the cuisine served at the facility. While many residents report enjoying specific meals like meatloaf or hamburgers—suggesting an overall decent dining experience—some still describe subpar food options that may not meet dietary needs effectively. Several family members emphasized that their loved ones with dietary restrictions faced challenges due to inadequate consideration given by kitchen staff.

Communications between management and families also came into scrutiny based on relatives’ accounts regarding concerns raised about care quality or incidents involving their loved ones evolving into unacknowledged requests for follow-up actions from management personnel—a gap that could create distrust amongst families relying on assurance regarding their loved ones' wellbeing.

On a more positive note, there remain plenty of affirmations from families who feel grateful for individualized attention provided by caregivers who go above and beyond in understanding specific resident needs—including physical therapy opportunities tailored explicitly for each individual’s situation while ensuring sanitation protocols are upheld rigorously throughout common areas within the community space itself.

In summary, Castlewoods Place presents itself as both a welcoming option for assisted living with strong community ties yet faces hurdles concerning consistent staffing ratios leading potentially to unmet needs among some residents during crucial times alongside food service enhancement requirements reflective across varying perspectives shared here today amongst those directly interfacing within its walls!

Physicians

• Grants Ferry (0.3 miles)
• Four the Family Healthcare (2.7 miles)
• Cari clarkson (3.1 miles)
• Lasik Laser Eye Center (3.7 miles)
• Mississippi Sports Medicine and Orthopaedic Center (4.7 miles)
• Baptist Family Medicine Brandon (4.7 miles)
• Burn Clinic (4.7 miles)

Restaurants

• Burger King (0.4 miles)
• Jaco's Tacos Fast N Fresh (0.4 miles)
• Sonic Drive-In (0.5 miles)
• Waffle House (0.5 miles)
• The Donut Shop Cafe (2.3 miles)
• Logan's Roadhouse (3 miles)
• Chick-Fil-A (3.1 miles)

Hospitals

• Tibwell Christy Up Grants Ferry (0.4 miles)
• Rankin Medical Center Sleep Lab (4.7 miles)
• Fresenius Dialysis (4.9 miles)
• Select Specialty Hospital (8.1 miles)
• Mississippi State Hospital (8.2 miles)

Pharmacies

• Walgreens (0.8 miles)
• Polk's Discount Drugs (2.7 miles)
• Kroger Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (5 miles)
• F & M Specialty Pharmacy (5.1 miles)
• Transcript Pharmacy (6.6 miles)

Parks

• Pelahatchie Shore Park (2.8 miles)
• Liberty Park (4.3 miles)
• Shiloh Park (6.6 miles)
• Friendship Park Lake Harbour (7.6 miles)

Transportation

• Jackson-Medgar Wiley Evers International Airport (JAN) (4.7 miles)
• Delta Air Lines (4.7 miles)

Cafes

• Cups Crossgates (4.7 miles)
• Mocha Mugs (4.9 miles)
• Starbucks (5.2 miles)
• Starbucks (8.1 miles)
• Starbucks (8.3 miles)

Places of Worship

• Fannin United Methodist Church (5.7 miles)
• St Philip's Episcopal Church (7 miles)
• Ridgecrest Baptist Church (8.2 miles)
• Meadowbrook Church of Christ (8.4 miles)
• Old Rice Road Baptist Church (8.5 miles)