New Albany Health & Rehab Center in New Albany, MS
Save118 South Glenfield Road, New Albany, MS 38652
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
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The housekeeping staff keeps the facility clean and safe. The environment is warm and personal, with staff greeting patients by name. Staff greet visitors and patients with smiles, creating a welcoming atmosphere. The staff treat patients like family and genuinely care for their wellbeing. The center provides excellent care, with attentive staff who are available to help. The staff are cooperative and helpful in guiding guests and assisting with arrangements. Residents enjoy fellowship and activities, having a great time. The staff are friendly, kind, and helpful, contributing to happy residents. The nursing staff are wonderful and polite, with around-the-clock helpfulness. The facility is clean and maintains an upbeat, positive feeling. Residents are treated with respect and dignity, and families are kept informed. Families feel cared for and reassured that their loved ones are in good hands.
The facility is described as awful, with no communication and patients ignored, treated like numbers. The administration is unprofessional and seems to care more about profit than patients or families. The building smells and several rooms look like prison cells, creating a depressing environment. Bedbug infestations have been reported repeatedly, and staff only changes sheets rather than addressing the problem. Patients have been left on the floor, indicating neglect and a lack of pride in work. There are serious accusations that staff dropped an aunt and hurt her, while management fails to resolve concerns. The facility does not answer phone calls and shows poor overall communication.New Albany Health & Rehab Center is best suited for families who want a warm, resident-centered environment where staff know residents by name, engage with them meaningfully, and create a sense of family within the building. It works well for those prioritizing daily friendliness, attentive front-line care, and visible dignity in everyday routines. Those needing stricter, consistently documented clinical oversight or who are highly sensitive to administration responsiveness should consider alternatives, as not all reports align on those dimensions.
On the plus side, cleanliness and a buoyant, personal atmosphere stand out. Visitors repeatedly note housekeeping that keeps rooms and common areas clean and safe, with staff who greet residents genuinely. The environment often feels like a home away from home, reinforced by anecdotes of staff members going the extra mile - lending a hand with visits or outings, braiding hair, and facilitating meaningful moments with loved ones. Nursing staff are described as wonderful and polite, with care teams that are accessible and engaged around the clock, contributing to a sense of reassurance for families during difficult transitions.
Yet a subset of reviews delivers a stark contrast: serious concerns about communication and administration. A few families report feeling ignored or treated as numbers, with calls going unanswered and limited responsiveness from leadership. Instances cited include shortfalls in oversight, unprofessional conduct, and a perception that the facility's needs - rather than residents' wellbeing - drive decisions. The most troubling comments touch bedrock issues: safety and cleanliness lapses, odors, and in some cases bedbug sightings. While not universal, these reports cannot be dismissed and warrant careful scrutiny before committing to the center.
The strong day-to-day care and resident warmth do offset some risks, but not all. Where the staff's care and the clean environment shine, they counterbalance concerns about short-term rehab momentum, social engagement, and family communication gaps to a meaningful degree. The 4.4 average rating from a broad set of reviews signals solid overall satisfaction, particularly among families seeking a compassionate, homey setting. However, the presence of both highly favorable comments and severe criticisms suggests a split experience that hinges on individual staff interactions, leadership responsiveness, and consistent operational practices.
For families weighing options, New Albany Health & Rehab Center tends to be most compelling for those evaluating short-term rehab or ongoing care in a setting that emphasizes warmth, personal recognition, and active resident life. It may suit residents who benefit from regular social programming and daily staff interactions, provided families are comfortable with some variability in administration responsiveness and who can advocate for clear communication and ongoing safety checks. Those who require rigorous, centralized management, flawless infection control, and uniformly seamless communication should compare alternatives where oversight appears more uniform and where complaints about administration or safety have not surfaced.
Practical next steps are essential. Schedule a tour and observe how staff interact with residents and visitors across shifts. Ask to speak with the director of nursing and the administrator about emergency plans, staffing ratios, and how daily care plans are communicated to families. Inquire specifically about meal service improvements, activity calendars, and how concerns are documented and resolved. Request recent state survey results and any corrective action plans, and speak with multiple families about their experiences, both short-term and long-term. With clear expectations and firsthand observations, the decision will align with whether the caring, home-like environment outweighs concerns about communication gaps or occasional safety-related anxieties.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tupelo Municipal (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The New Albany Health & Rehab Center in New Albany, MS is a vibrant and inviting assisted living community that offers a wide range of amenities and care services to meet the needs of residents.
Residents can enjoy the convenience of having a beauty salon on site, where they can pamper themselves and enhance their appearance. The facility also provides cable or satellite TV in each room, allowing residents to stay entertained and connected to the outside world.
For transportation needs, the community operates its own transportation service, ensuring that residents have easy access to local destinations. There is also a computer center available for those who want to stay connected digitally.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by professional chefs. Special dietary restrictions are accommodated to meet individual needs.
Numerous amenities are available for recreation and relaxation. Residents can engage in various activities such as gaming, fitness, and reading in the gaming room, fitness room, and small library respectively. There is also an outdoor space where residents can enjoy nature and spend time outdoors.
The community offers 24-hour call system and supervision to ensure the safety and well-being of all residents. Assistance with daily activities such as bathing, dressing, transfers, and medication management is provided by trained staff members. A mental wellness program is in place to support emotional well-being.
Transportation arrangements are made for non-medical needs as well as doctors' appointments. Move-in coordination services simplify the transition process for new residents.
Residents can also benefit from the presence of nearby pharmacies, physicians' offices, restaurants, places of worship, and hospital facilities.
Overall, the New Albany Health & Rehab Center provides a comfortable and supportive environment for seniors seeking assisted living care with exceptional amenities and services tailored to their specific needs.
New Albany Health & Rehab Center is located at 118 South Glenfield Road, New Albany, MS 38652 in Union County, Mississippi
New Albany Health & Rehab Center on seniors.fyi includes 5 photos including images showing interior, nurse, landscaping, living room, chandelier, decor, healthcare, patio, and more.
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