New Albany Health & Rehab Center
Save118 South Glenfield Road, New Albany, MS 38652
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
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Skilled Nursing Facility
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Housekeeping staff keep the facility clean and safe. Many patients are greeted by staff by their first name, creating a warm, personal environment. Staff greet visitors with smiles and maintain a joyful attitude. The staff treat residents like family and genuinely care for their wellbeing. Families feel their loved ones are in the best of care. Staff are cooperative and helpful with family needs. The center is warm, kind, and welcoming. The nursing staff is wonderful, polite, and always available to help. The facility is clean and well maintained. Residents enjoy activities and fellowship, and conversations with staff are meaningful. The environment feels upbeat and positive. Families report feeling informed and respected, with residents treated with dignity.
The reviewers describe the facility as an awful place with no communication, where patients are ignored and treated like numbers, a very depressing place they would not recommend. It is labeled one of the worst places, with a clear warning not to place a family member there. The staff are described as incompetent, with a mother having to be removed within 24 hours. Administration is criticized for not caring about families and for being unprofessional. The facility is said to smell, with rooms that look like prison cells, and there are reports of a relative being dropped and hurt, prompting efforts to move him out. Bedbugs have been reported multiple times; staff are said to downplay or mishandle the issue, and at least one aide who reported bed bugs was terminated. There is criticism that the facility needs more staff and better communication, including failing to answer the phone. A reviewer states that the place shows neglect and that some CNAs let patients walk around in soiled clothing. The meals are criticized as inadequate, with calls for more vegetables and softer meats.The experiences shared about New Albany Health and Rehab present a facility with a strikingly broad range of days and dialogues. On many visits and in many voices, the staff are described as warm, approachable, and genuinely caring. In several accounts, housekeeping is noted as consistently attentive, with clean, well-kept surroundings that contribute to a sense of safety and comfort. Visitors repeatedly describe being greeted by name and encountering smiling, positive staff members who project a welcoming, family-like atmosphere. For families and friends, these small but meaningful interactions - the smiles, the way staff members guide visitors to the right rooms, and the overall air of friendliness - collectively foster a feeling that residents are valued and well cared for.
A recurring thread in the praise centers on the individualized attention residents receive. For many, the staff not only perform essential care tasks but also participate in everyday moments that matter: helping a sister-in-law out to the car and back, coordinating a visit so a family member could reconnect with loved ones, and making sure someone's hair is neatly braided on bath day. The sense that residents are treated as part of a community, not just patients, comes through strongly in several testimonials. Activities and shared experiences - such as what sounds like a lively church-related fellowship and music - also contribute to a buoyant, relational environment where residents can engage, sing along, and enjoy companionship with staff and fellow residents.
Family members often highlight how approachable leadership and frontline staff are when questions or concerns arise. Several reviews commend administrators, social workers, nurses, and aides for their availability, willingness to listen, and readiness to provide information and reassurance. The facility is described as warm and kind, with many families feeling that their loved ones are treated with dignity and respect. For some, the care extended beyond medical needs to include emotional and social support, underscoring a culture in which residents feel seen and valued. The positive feedback about staff's responsiveness and the sense of community also comes with notes of gratitude for the clean, orderly environment that supports residents' routines and comfort.
Yet, alongside the enthusiastic praise, there are pointed, cautionary voices that cannot be overlooked. A subset of reviews paints a starkly different picture: a perceived lack of communication, patients being ignored, and a sense that some days feel impersonal or even discouraging. In these accounts, administration and staffing issues loom large. Some reviewers describe experiences of poor communication, feelings of neglect, and a sense that residents are treated more like numbers than people. There are mentions of unanswered calls and a belief that administrative decisions hinder timely, compassionate care. These narratives contrast sharply with the more uplifting stories and suggest that what families experience can vary dramatically from day to day or from unit to unit within the facility.
Other comments focus on safety and facility challenges. A few reviewers raise concerns about hospital-like conditions not being fully addressed, including sharp contrasts between the care some residents receive and problems that other families encountered. Specific issues cited include bedbugs, questions about the thoroughness of housekeeping, and worries about the rigor of monitoring and follow-through during critical moments. There are even strong warnings from some families who feel compelled to remove loved ones from the facility because of perceived neglect or unsafe conditions. These voices emphasize that while some residents thrive, others experience distressing or frightening experiences that impact overall perceptions of the facility.
Nutritional and clinical considerations also appear in the mixed feedback. While several families compliment the staff for keeping residents comfortable and well-attended, there are occasional critiques about meals - some suggesting room for improvement in terms of variety, vegetables, or the texture of certain foods to accommodate different needs. In this mosaic of remarks, the care experience sometimes depends on the day's staffing level and the particular team assigned to a resident, influencing both perceived quality and actual outcomes.
Overall, the feedback on New Albany Health and Rehab reflects a facility capable of delivering high-touch, compassionate care in many situations. It also reveals real, serious concerns that some families face when communication falters, when safety and oversight feel insufficient, or when administrative decisions translate into measurable stress for residents and their loved ones. The positive reviews consistently emphasize warmth, personal attention, and a community feel where staff members appear to treat residents like family. The negative reviews, however, underscore that gaps in communication, perceived neglect, and operational shortcomings can and do occur, sometimes with significant emotional impact on families and residents.
For anyone considering this facility, the collection of reviews suggests a need for careful, firsthand assessment. If you visit, observe how staff interact with residents, ask about how concerns are handled and communicated, and gauge whether your loved one's needs (including nutrition, safety, and social engagement) are being met consistently across shifts. The stories together depict a place of genuine kindness and strong potential for excellent care, tempered by important cautions about consistency, responsiveness, and safety that families may want to scrutinize closely before making any decisions.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tupelo Municipal (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The New Albany Health & Rehab Center in New Albany, MS is a vibrant and inviting assisted living community that offers a wide range of amenities and care services to meet the needs of residents.
Residents can enjoy the convenience of having a beauty salon on site, where they can pamper themselves and enhance their appearance. The facility also provides cable or satellite TV in each room, allowing residents to stay entertained and connected to the outside world.
For transportation needs, the community operates its own transportation service, ensuring that residents have easy access to local destinations. There is also a computer center available for those who want to stay connected digitally.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by professional chefs. Special dietary restrictions are accommodated to meet individual needs.
Numerous amenities are available for recreation and relaxation. Residents can engage in various activities such as gaming, fitness, and reading in the gaming room, fitness room, and small library respectively. There is also an outdoor space where residents can enjoy nature and spend time outdoors.
The community offers 24-hour call system and supervision to ensure the safety and well-being of all residents. Assistance with daily activities such as bathing, dressing, transfers, and medication management is provided by trained staff members. A mental wellness program is in place to support emotional well-being.
Transportation arrangements are made for non-medical needs as well as doctors' appointments. Move-in coordination services simplify the transition process for new residents.
Residents can also benefit from the presence of nearby pharmacies, physicians' offices, restaurants, places of worship, and hospital facilities.
Overall, the New Albany Health & Rehab Center provides a comfortable and supportive environment for seniors seeking assisted living care with exceptional amenities and services tailored to their specific needs.
New Albany Health & Rehab Center is located at 118 South Glenfield Road, New Albany, MS 38652 in Union County, Mississippi
New Albany Health & Rehab Center on seniors.fyi includes 5 photos including images showing interior, landscaping, living room, chandelier, nurse, shrubs, decor, healthcare, and more.
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California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
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