Belhaven Senior Care
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1004 North Street, Jackson, MS 39202
For more information about senior living options: (844) 490-3973
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The facility is state-of-the-art. The staff are professional and attentive. Pax's Hospice is an outstanding, God-fearing company that partners with Belhaven Senior Care. The facility is easy to locate. The building and decor are beautiful. Every staff member encountered was friendly and helpful. The residents' rooms are nicely decorated, comfortable, and clean. Surveillance cameras are in place and monitored, and the facility is secured by door locks to keep residents and staff safe. The sister appears to be extremely happy living there. The facility is in a beautiful area.
The facility is not a good environment for the elderly. The staff do not take care of these patients. The CNAs are horrible. Residents are neglected. The facility is understaffed and cannot provide the level of care expected. They fail to communicate with patients. Residents are left lying in their own urine. A CNA refused to address the resident with respect. There are reports of theft from residents.The collection of experiences paints a facility that many visitors find impressive at first glance. Reviewers repeatedly describe a modern, state-of-the-art environment with beautiful d?cor, comfortable rooms, and a calm, inviting ambience. The location is praised for being easy to locate, set in a pleasant area, and backed by a sense of security with monitored surveillance cameras and locked doors. Several comments highlight a welcoming entry, with staff in the lobby greeting visitors with friendly smiles and guiding them through sign-in procedures to connect with their loved ones. In at least one account, Pax's Hospice is described as an outstanding, God-fearing partner with Belhaven Senior Care, contributing to a sense of trust and shared mission for families seeking compassionate care for their family members.
Beyond the first impression, many reviewers emphasize the professionalism and attentiveness of the staff. The atmosphere in the foyer and throughout the facility is described as warm and reassuring, with healthcare team members taking the time to assist with visits, help families orient themselves, and make sure loved ones are greeted and cared for. Several accounts praise the nursing and caregiving teams for their kindness, reliability, and willingness to coordinate with families. A number of residents are portrayed as visibly happy or comfortable with their living arrangements, and family members appreciate when staff show consideration for personal preferences, routines, and the emotional needs of residents. The facility's layout, neat rooms, and overall upkeep are highlighted as contributing factors to a-positive visiting experience.
Yet the sentiment about care quality diverges sharply. A substantial portion of the reviews describe serious concerns about care, communication, and responsiveness. Some families recount horror stories of neglect, reporting that residents were not turned promptly, left in uncomfortable positions, or not cleaned after meals. Observations about skin integrity problems, bedsores, and issues with incontinence are tied to assertions that the environment can become unsafe or uncomfortable when staff do not meet basic standards of care. One repeated account describes a hospitalized grandparent who developed stage 3 bedsores and skin breakdown due to being left in a hot, moist environment and not being turned or cleaned adequately, even after concerns were raised with staff. Other reviewers claim insufficient attention to hydration and nutrition, with mentions of weight loss linked to inadequate feeding and apparent gaps in communication about a resident's needs.
Several reviews focus on direct, troubling interactions with staff. Some writers describe CNAs who appeared to be inattentive, disrespectful, or uncommunicative, with one account specifically noting a CNA who did not address an elderly resident properly and spoke to him in a dismissive manner. Another reviewer highlights a pattern of poor communication, saying that staff did not inform family members about changes or concerns, which amplified anxiety and confusion during the caregiving process. A few critics go as far as to accuse the facility of under-staffing and prioritizing profits over patient well-being, portraying the experience as the worst possible scenario for a loved one. In contrast, other accounts acknowledge the same facility's potential when staffing is sufficient and when caregivers are attentive and present, illustrating a wide variance in on-the-ground experiences.
The most intense criticisms focus on a sense of neglect and unsatisfactory daily care. Some reviewers report that their loved ones were left wet, dirty, or uncomfortable, with issues such as rooms being hot and underpads retaining heat and moisture, contributing to discomfort and skin problems. There are explicit accusations that residents were not cleaned after meals, that fecal matter or urine was left on the resident, and that critical personal care tasks were not performed consistently. In several stories, families describe repeated attempts to raise concerns that did not lead to timely or meaningful improvements, creating a perception that care was more about appearance or routine checks than about individualized, responsive treatment.
A few comments offer balanced or mixed impressions, acknowledging positives such as a pleasant staff presence, a heartfelt atmosphere, or the facility's aesthetic appeal, while still pointing out persistent problems like slow service, occasional theft reports, or a feeling of under-resourcing. Some reviewers describe a "very nice place" and a "cozy" environment with supportive staff who are mindful of residents' needs, while others insist that the overall experience is undermined by inconsistent care quality, under-staffing, or gaps in communication and accountability. One note mentions an elevator that's too small, signaling practical maintenance challenges that can affect daily operations and comfort for residents and visitors alike.
A recurring thread in the more critical narratives is the frustration and heartbreak of watching a loved one suffer due to perceived lapses in basic caregiving. One reviewer emphasizes that the facility can feel like a business rather than a place of genuine caregiving, with concerns about profit motives overshadowing patient-centered care. Another account singles out a specific staff member, a DON named M. Leggit, asserting that license issues heighten concerns about overarching quality and safety standards. While these are singular voices within a broader spectrum of experiences, they underscore how negative perceptions of leadership and accountability can color the overall view of the facility.
Taken together, the experiences suggest a facility with a strong potential to be a comfortable, dignified home for elders, anchored by a beautiful environment, a serene setting, and a general emphasis on welcoming hospitality. For many families, the formal processes - the clean lobby, the easy-to-navigate sign-in, the visible security measures, and the presence of attentive, friendly staff - create a sense of reassurance. However, the same place is also a reminder of how critical consistency in caregiving is: when care is prompt, attentive, and well-coordinated, families feel peace and confidence; when communication breaks down, or when basic caregiving tasks are missed, trust erodes quickly, and concerns about safety and well-being come to the fore.
If you are considering this facility for a loved one, the reviews suggest a careful, two-sided approach. Visit in person at different times of day, talk to multiple staff members, and observe how care tasks are carried out and documented. Ask about staffing ratios, turnover, care plans, and how concerns are tracked and resolved. Inquire about the facility's maintenance of critical comfort measures - room temperature, turning schedules, skin integrity prevention, hydration, and nutrition - and request concrete examples of how individualized care plans are implemented. And recognize that while some experiences are deeply troubling, others describe a warm, welcoming home where residents feel valued and supported. The truth likely lies in nuance: a setting with great potential and a capacity for excellent care, tempered by real challenges that require vigilant oversight, open communication, and ongoing improvement.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jackson International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Belhaven Senior Care is an assisted living community located in Jackson, MS that provides a range of amenities and care services to its residents. The community ensures the comfort and convenience of its residents by offering a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room. Additionally, there is a fitness room for those who wish to stay active and maintain their physical well-being.
The community also offers fully furnished accommodations with private bathrooms to ensure privacy and personal space for each resident. Housekeeping services are provided to keep the living spaces clean and tidy. Belhaven Senior Care also takes care of move-in coordination for new residents, making their transition smooth and hassle-free.
Residents can enjoy delicious meals in the restaurant-style dining room where special dietary restrictions can be accommodated. There is also a small library for individuals who love reading and want to engage in intellectual pursuits. Telephone services are available along with Wi-Fi/high-speed internet so that residents can stay connected with their loved ones.
In terms of care services, Belhaven Senior Care offers 24-hour call system and supervision to ensure the safety and well-being of its residents at all times. Trained caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help individuals take their medications timely and correctly.
The community emphasizes mental wellness through its mental wellness program which aims at promoting emotional health among the residents. Special dietary restrictions are taken into consideration while preparing meals, ensuring that each resident's nutrition needs are met.
Belhaven Senior Care understands the importance of maintaining social connections and providing engaging activities for its residents. Concierge services are available along with fitness programs to keep residents active. Planned day trips allow them to explore new places, while resident-run activities encourage social interaction within the community. Scheduled daily activities ensure that there is always something interesting happening for everyone.
The location of Belhaven Senior Care is ideal for its residents, with nearby amenities including two cafes, two parks, and numerous pharmacies and restaurants. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. There are several places of worship in the vicinity, allowing individuals to continue practicing their faith. In case of any medical emergencies, there are three hospitals located nearby to ensure prompt medical attention if needed.
Overall, Belhaven Senior Care provides a comprehensive range of amenities and care services to meet the diverse needs of its residents while promoting a vibrant and social lifestyle within a supportive community setting.
Belhaven Senior Care is located at 1004 North Street, Jackson, MS 39202 in Hinds County, Mississippi
Belhaven Senior Care on seniors.fyi includes 4 photos including images showing building, exterior, entrance, brick, television, windows, bathroom, seating area, and more.
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