Bedford Care Center-Monroe Hall
Save300 Cahal Street, Hattiesburg, MS 39401
For more information about senior living options: (844) 490-3973
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The staff at Bedford Care Center, Monroe Hall are described as compassionate, skilled, and big-hearted. Administrator Danial Casada is praised for bringing together a very special team with big hearts. Families feel that every staff member - from the front desk to the nurses, aides, cooks, and maintenance - is God-sent. The nurses and staff are noted for working very hard and for seeing patient improvements from day one. The center is described as instantly making loved ones feel like family. Reviewers express they would choose Bedford Care Monroe again if they needed care.
A reviewer described Bedford Care Monroe Hall as horrible and urged others not to place their loved ones there. A reviewer alleged the staff misnamed the facility as "Dedford" and claimed the mother deteriorated from self-sufficient to bedridden within two weeks. A reviewer stated that the facility "needs help and quickly" and would not recommend it to anyone. A reviewer recounted neglect, describing a resident who stopped eating, drinking, and urinating, became very weak, and did not receive timely follow-up care. A reviewer noted unfriendly weekend staff, specifically calling out a nurse named Debbie as unprofessional and rude. A reviewer criticized communication and follow-up, stating the administrator and social worker did not adequately address concerns.Bedford Care Center, Monroe Hall sits at the center of a broad mix of experiences, where families describe moments of profound gratitude and equally strong concerns. Several accounts praise the facility for the warmth and dedication of its people, painting a picture of a center where compassion, skill, and a sense of community are repeatedly on display. In particular, many reviewers highlight the leadership of administrator Danial Casada, who is credited with bringing together a team of professionals who display "BIG HEARTS" and a level of care that feels almost otherworldly to some families. For those watching a loved one transition through a difficult period, the sense that staff from the front desk to the nursing unit are truly there to help can be a meaningful and comforting element in a trying time. In stories shared by families, the care experience is framed as a chain of reliable, humane actions that extend from administrative coordination to daily bedside assistance.
Other families emphasize a high level of satisfaction with the care their loved ones received. One reviewer notes that the nurses and staff worked tirelessly with their father, and that observable improvements appeared from the very first day of care. The conclusion of that experience was a discharge home on schedule, which is a critical milestone for many families navigating rehab or post-acute care. The sentiment of gratitude persists in additional testimonials, with phrases like "they instantly made my mother feel like family" and assurances that questions or concerns could be addressed promptly, day or night. In these accounts, Bedford Monroe is positioned as a place you'd want to go again if a future need arose, a testament to the trust and comfort families derive from consistent, attentive care.
Complementing the overwhelmingly positive stories is a starkly negative perspective from at least one family. This reviewer expresses a strong dissatisfaction with the facility, stating that they would not recommend Bedford Monroe to others and wishing for a zero-rating option. The account describes serious concerns about the level of care, suggesting that the staff referred to by one commenter as Dedford repeatedly failed to support their mother, who allegedly lost independence over a short period at the facility. The reviewer claims that the patient's POA did not need to be consulted, that family involvement was limited, and that the facility appeared to be taking advantage of residents lacking strong family advocacy. The tone is urgent and admonishing, urging others not to waste time and to consider other facilities that might offer more reliable care. This account portrays a scenario in which the facility's performance on daily care and oversight left a family feeling alarmed and disappointed.
A separate, lengthy narrative from 2022 adds a granular and troubling chronology of care concerns during a rehab admission. The reviewer describes a rapid decline in a loved one's self-sufficiency between September 1 and September 3, followed by ongoing questions around nutrition, hydration, and elimination. The family cites a specific individual, Thelma, as the case/social worker involved, and they recount a series of interactions that raised questions about decision-making, communication, and responsiveness. Allegations include inconsistent dietary instructions - questions about whether the patient was receiving the correct diet for swallowing difficulties - and a lack of clear answers about why diet changes occurred. They describe staff who were unable to provide timely assistance, delays in obtaining nutrition and hydration support, and a continuum of seemingly unaddressed concerns, including urine and stool monitoring. A recurring theme is frustration with follow-through and accountability, culminating in the reviewer's determination not to recommend the facility and a sense that administrative oversight, if present, had not effectively resolved their concerns.
Alongside the more severe critiques, another complaint centers on weekend interactions with a specific nurse, Debbie, who is described as unprofessional and rude. This mention highlights a perception that interpersonal dynamics and bedside demeanor may differ markedly across shifts, potentially impacting the overall experience for residents and their families during what can already be a challenging time. While some readers report positive, even glowing experiences, this negative note underscores the variability that can exist in long-term care settings, where staff availability and mood can meaningfully affect daily life at the facility.
Amidst these divergent experiences, there remains a final underscore of mixed sentiment: a succinct acknowledgment that, for some, the facility delivers a level of care that warrants praise and trust, even as other voices call for significant improvements. One brief closing exclamation - simply "Great" - appears to reflect a positive counterpoint within the broader conversation, reminding readers that the experience of Bedford Monroe is not monolithic. Taken together, the collection of reviews shows a center with the capacity to provide deeply compassionate, family-centered care for many residents, while also facing serious, multi-faceted challenges that demand ongoing attention, transparency, and accountability from leadership, staff, and the wider caregiving team.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Hattiesburg-Laurel Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bedford Care Center-Monroe Hall in Hattiesburg, MS is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community features a beauty salon where residents can get pampered and feel their best. There is also cable or satellite TV available in each resident's room for entertainment purposes. Community operated transportation is provided for those who need assistance getting around town.
For those who enjoy technology, there is a computer center on-site where residents can access the internet and stay connected with loved ones.
Meals are served in a dining room setting, and the menu is carefully planned to accommodate special dietary restrictions. Restaurant-style dining provides a pleasant atmosphere for meals.
Various recreational facilities are available for residents' enjoyment, including a fitness room, gaming room, small library, and outdoor space such as gardens. Planned daily activities and resident-run activities ensure there is always something fun happening at Bedford Care Center-Monroe Hall.
Personal care needs are met with 24-hour call system and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers are provided by trained staff members. Medication management ensures that residents receive their medications on time.
Residents can take advantage of scheduled transportation arrangements for non-medical purposes, as well as transportation to doctors' appointments when needed.
To promote overall well-being, there is also a mental wellness program in place to support residents' emotional health. In addition to the variety of amenities and care services offered at Bedford Care Center-Monroe Hall, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals providing convenient access to additional services and resources.
Bedford Care Center-Monroe Hall is located at 300 Cahal Street, Hattiesburg, MS 39401 in Lamar County, Mississippi
Bedford Care Center-Monroe Hall on seniors.fyi includes 5 photos including images showing outdoors, nature, decor, garden, interior, caregiver, bedroom, and more.
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