525 Brookman Drive, Brookhaven, MS 39601
For more information about senior living options: (866) 208-4318
Overall Review of Countrybrook Living Center
Pros
Diversicare is loved by volunteers.- The environment is warm and welcoming.
- The front desk staff is kind and helpful.
- Mrs. Sherry Sellers, who oversees activities, is very good to the patients.
- The reviewer highly recommends Diversicare.
- A resident received excellent care during a 2.5-year stay.
- Brookhaven has a great team of loving caregivers who exceed expectations.
- The facility is warm and very friendly.
- The smiles from staff and patients are welcoming.
- The facility has a pleasant scent.
Cons
The facility is alleged to have mistreated a patient, leaving them in urine‑soaked clothes and bedding and covering vomit with a pillowcase without cleaning.- Staff are accused of telling a patient who is paralyzed on one side to get up and do things for themselves, despite the patient’s inability to move.
- The social worker allegedly provided false information when the patient asked to be removed, suggesting uncaring and money‑driven motives.
- The building is outdated and in disrepair, with an old-fashioned smell, a ceiling that’s falling in, no windows, and a depressing atmosphere.
- The facility is not suitable for cardiac patients, as the cardiologist opposed its use and there are concerns about monitoring and managing their needs.
Review
Countrybrook Living Center in Brookhaven, MS is best suited for families seeking a warm, community-centered environment where the daily quality of life hinges on strong staffing and engaging activities. The reviews consistently highlight a friendly, welcoming atmosphere, with front-desk kindness and a notable activities program led by capable staff. A volunteer observer repeatedly praises the staff and the personal attention from the activities director, signaling a culture that prioritizes personal connections and meaningful engagement. For residents who value everyday warmth, smiles, and accommodative caregivers, this facility can deliver a remarkably comfortable, home-like feel. That said, there are meaningful caveats that families must weigh before committing long-term.
Those who may want to consider alternatives are primarily those with high medical acuity, especially cardiac care needs. Several reviewers flag that this facility is not ideal for individuals requiring intensive cardiac monitoring or specialized cardiac protocols, and one cardiologist reportedly advised against placing certain patients here. The broader caveat is facility age: the building is frequently described as outdated, with a darker, more dated ambiance and signs of aging that translate into cramped private spaces and limited windows. For families prioritizing pristine, modern infrastructure and advanced medical oversight, other SNFs will likely offer more robust capabilities and a brighter physical environment.
The core pros, exceptional staff warmth, genuine caregiver dedication, and a lively, people-centered culture, offset many downsides for residents who prioritize social well-being over high-tech medical setups. When care teams feel genuine about patient comfort, daily routines become more predictable and supportive, potentially reducing residents’ anxiety and improving mood. The enthusiasm around activities and the consistent kindness from front-line staff create daily moments of uplift that can meaningfully improve quality of life. However, these strengths do not completely neutralize the risk people feel from reports of care lapses, outdated facilities, and the possibility of insufficient oversight in higher-need situations.
In practical terms, Countrybrook tends to reward residents who thrive on routine, regular interaction, and accessible custodial and recreational support. The environment is described as warm and friendly, with a palpable sense of community among both staff and residents. Families should expect attentive, personable care from caregivers and a willingness to accommodate individual preferences around daily schedules, activity participation, and social engagement. Yet these positive elements sit alongside concerns about space, modern amenities, and the facility’s capacity to manage complex medical needs without compromise.
Health-care fit matters: the facility’s aging physical plant and limited medical specialization make it less suitable for those with cardiac or highly technical needs. The contrast between heartfelt caregiving and architectural or equipment limitations means prospective residents must align expectations with what the building and staff can reliably deliver. If choosing this community, insist on current, detailed discussions about medical support, therapy availability, and emergency protocols, plus a clear plan for monitoring and reporting any concerns. A fair comparison should be made with similarly sized facilities in the area that offer newer facilities, broader medical capabilities, and verified safety records.
Ultimately, the decision comes down to what matters most to the resident and family. Countrybrook is a strong match for those who prize a nurturing, sociable atmosphere and can function within an older, less modern setting. If location, cost, and the chance to participate in vibrant activities trump the need for cutting-edge medical monitoring, this center can be a solid choice. If, instead, a resident requires rigorous medical oversight, larger, more updated surroundings, or proven high-acuity capabilities, alternatives should be pursued with urgency. In the judging room of practical aging care, the right choice aligns daily life satisfaction with feasible medical safeguards and facility condition.
121 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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