Countrybrook Living Center
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525 Brookman Drive, Brookhaven, MS 39601
For more information about senior living options: (844) 490-3973
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Diversicare is described as having a warm and welcoming environment. The front desk staff are kind and helpful. Mrs. Sherry Sellers, who oversees activities, is praised for being very good to the patients. The center provided excellent care for a loved one over 2.5 years. The Brookhaven team is a loving group of caregivers who exceed expectations. The facility is warm and friendly, with smiles from staff and patients.
The center is described as needing to be shut down due to mistreatment of a patient, including urine-soaked clothes and bedding. Staff allegedly covered up puke with a pillowcase and did not clean the patient or bedding. A paralyzed patient is said to have been told to get up and do things for themselves, despite limited mobility. There are claims that a social worker provided false information when a patient asked to be removed. The facility is criticized as outdated, with old equipment and a building that feels like it's from the 1960s, including a musty smell and a ceiling that's falling in. The patient rooms are described as cramped (twin bed with a roommate), near a smelly curtain, and lacking a proper view or space.The collection of impressions shared about Diversicare and the Brookhaven facility paints a picture of a place that inspires deep loyalty in some, while provoking serious concerns in others. Taken together, the remarks reveal a community where warmth and human connection are celebrated as defining strengths, even as questions about safety, cleanliness, and appropriateness for certain medical needs linger for some residents and their families. It's a reminder that skilled nursing facilities can be a source of comfort and belonging for some, while for others they can feel like a challenging compromise between care, environment, and concrete realities.
One recurring thread is the sense of welcome and personal attention that comes from the staff and volunteers. A dedicated volunteer describes weeks spent at Diversicare with genuine affection, highlighting the "warm and welcoming environment" as a standout feature. The front desk team is praised for being consistently kind and helpful, a small but meaningful detail that can shape the daily experience of residents and visitors alike. The volunteer also singles out Mrs. Sherry Sellers, who oversees activities, calling her "so good to the patients" and noting the positive energy she brings to the floor. This perspective emphasizes that meaningful engagement, companionship, and structured activities can be highly valued by those who spend time in the facility.
Caregiver relationships and continuity of care also emerge as a powerful theme. Another reviewer speaks of their mother's 2.5-year stay, describing the care received as excellent and expressing gratitude for the treatment and support shown during that period. The sentiment of "highly recommend[ing]" the care team is presented as a testament to the compassion and competence encountered by families when it counts the most. In parallel, voices from people who work or volunteer at Brookhaven echo the same ethos of warmth: a caring, capable team that exceeds expectations and creates a sense of trust and reliability in daily operations. The consistency of praise across multiple facets - staff, teamwork, and patient interaction - creates an overarching impression of a facility where people matter.
Yet the collection would be incomplete without the stark counterpoint offered by more critical voices. One reviewer raises grave concerns about mistreatment, alleging that a patient was left in urine-soaked clothes and bedding, with puke covered by a pillowcase and inadequate attention to cleaning. The account further claims that a paralyzed patient could not lift themselves out of bed, and that a social worker disseminated false information after the patient asked to be removed. The writer condemns the facility as "out for the money" and urges that it be shut down, arguing that even the basics - cleanliness, dignity, and appropriate care for vulnerable residents - were not being met. The criticisms extend to equipment and facility condition, described as outdated, with a bed and room design reminiscent of much earlier decades, a lack of windows, and a wheelchair that was deemed too small or uncomfortable, causes of anxiety and pain.
Another deeply felt critique centers on the suitability of the facility for cardiac patients. The reviewer notes that a cardiologist advised against using this center in the future after evaluating their loved one, and they reference studies suggesting higher mortality for cardiac patients discharged to SNFs due to monitoring gaps and specialized needs. The portrayal includes a renovation backlog and a building that feels old and depressing, with a distinct odor and a ceiling in need of repair. There is also a candid admission that, despite the facility's shortcomings, the staff were accommodating and skilled in working with a difficult patient. The reviewer emphasizes gratitude toward the staff while clearly delineating that their concerns are about the facility's design, environment, and suitability for a specific type of medical care.
In the midst of critical assessments, another brief but vivid note adds a contrasting layer of positivity: the same environment can feel warm, friendly, and even pleasant in its sensory aspects. The reviewer describes the place as warm and full of smiles from both workers and patients, and they even remark on the pleasant scent - an unexpectedly cheerful detail that underscores how small, everyday impressions can shape overall perceptions of a care setting. This final observation reinforces the sense that Diversicare and Brookhaven are not monolithic entities; they are spaces that can simultaneously evoke affection and frustration, depending on which experiences - and which moments - are foregrounded.
Taken together, these stories illustrate the complexity of real-world elder care. They reveal how the essence of a facility may hinge on the quality of human interactions - the genuine kindness at the front desk, the dedication of activity coordinators, and the steadfast support of caregiving teams - while also highlighting legitimate concerns about physical conditions, safety, and medical suitability for certain populations. For families and volunteers who feel deeply connected, the facility can be a source of comfort, community, and continuity during challenging times. For others who encounter lapses in basic care or misalignment with medical needs, it can feel like a place in need of serious reform or even replacement.
Ultimately, the narrative that emerges is one of nuanced reality. The positive voices remind us of the importance of warmth, engagement, and personal attention in the daily lives of residents. The critical voices serve as a reminder that care quality must be consistently safeguarded - through clean environments, appropriate medical capabilities, responsive staffing, and transparent communication. For Diversicare and Brookhaven, these complementary perspectives suggest avenues for ongoing improvement: preserving the elements that foster belonging and joy while addressing the structural and clinical gaps that some residents and families have highlighted. In that balance lies the challenge and opportunity of delivering humane, effective geriatric care in a facility that many people come to rely on and love.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Countrybrook Living Center, located in Brookhaven, MS, is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can enjoy their favorite shows and movies with cable or satellite TV in the comfort of their own fully furnished apartment. For those who prefer to socialize, there are communal areas such as a dining room, gaming room, small library, and outdoor spaces including a garden.
Residents can stay connected with family and friends through the computer center and Wi-Fi/high-speed internet access available throughout the community. Countrybrook also offers transportation services for both community activities and non-medical appointments.
When it comes to care services, residents can have peace of mind knowing that there is 24-hour supervision and a call system in place for any emergencies. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided by trained staff members to ensure that residents take their medications on time.
Nutritious meals are prepared in accordance with special dietary restrictions or diabetes diets. The dining experience at Countrybrook is restaurant-style, allowing residents to enjoy delicious meals in a comfortable setting.
To promote mental wellness and engagement, the community offers a variety of activities such as fitness programs, planned day trips, resident-run activities,and scheduled daily activities. Additionally, concierge services are available to assist residents with any additional needs or desires they may have.
Countrybrook Living Center truly understands the importance of convenience and accessibility for its residents. With numerous cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship nearby,the community ensures that everything residents may need or desire is within close proximity.
In summary,Countrybrook Living Center in Brookhaven, MS provides an exceptional assisted living experience through its array of amenities,care services,and convenient location. Residents can enjoy a comfortable and engaging lifestyle surrounded by a caring staff who prioritize their well-being and happiness.
Countrybrook Living Center is located at 525 Brookman Drive, Brookhaven, MS 39601 in Lincoln County, Mississippi
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