Va Medical Center in Biloxi, MS

Pros

• They consider this VA to be one of the best they've visited and one of the prettiest.
• They have been coming here for years and have always received adequate care; it's definitely one of the best VA facilities they've been to.
• They have had great experiences with this VA.
• Everyone they met at this hospital was extremely friendly and helpful, and the facility was very clean and organized.
• They always get good care at the Biloxi VA, with every specialty clinic treating them professionally and timely.
• It is a very organized, professional place and genuinely concerned for veterans' well-being.
• It is a very nice facility with a large range of services for veterans.
• VA patient care has improved dramatically.
• This place saved their life and is one of the best VAs in the United States.
• They find it friendly and attentive to their needs; it's the best VA they've ever been to.

Cons

• They report that the EKG lab receptionists were on the phone and ignored those waiting.
• They describe the cafeteria as often having no food available, making it pointless.
• They note excessive wait times at the primary care clinic.
• They say Ruby in the Sleep Lab is one of the most unprofessional individuals encountered.
• They describe the Optometry process as highly inefficient, with repeated appointments and back-and-forth.
• They report appointments being canceled last minute with zero warning.
• They label the Biloxi VA as the worst of all VA systems.
• They describe the Pensacola VA clinic as incompetent, lazy, rude, and abusive.

Review

Biloxi VA Medical Center is best suited for veterans who want a broad, one-campus menu of VA services and who can tolerate occasional scheduling variability. Families seeking coordinated care - primary care, specialty clinics, imaging, rehabilitation, and mental health - will find a practical hub here. The campus size and transportation options are meaningful advantages for those who need help getting to appointments, and the facility's culture around many staff members is genuinely service-oriented. Those who require ultra-predictable access or who have experienced repeated cancellations should seriously consider alternatives such as private providers or another Gulf Coast VA facility where scheduling and communication are more consistently reliable.

The strongest argument for Biloxi lies in the breadth and integration of care. Veterans report meaningful, sometimes transformative treatment in several departments, with notable praise for podiatry, audiology, and mental health coordination. The campus environment is frequently described as clean, well-organized, and aesthetically pleasing, with staff who are courteous and responsive in daily interactions. Transportation services are a practical lifeline, and many patients credit the facility with delivering high-quality care that keeps them connected to needed therapies and diagnostics without excessive travel.

Yet the complaints that recur in reviews cannot be dismissed. Chronically delayed appointments, last-minute cancellations, and long holds on the phone create a frustrating friction that undermines confidence for veterans seeking timely care. Front-desk and clinical communication is where trouble often shows up - occasional unprofessionalism, misrouting of referrals, and inconsistent follow-through in mental health and prescription processing. Some reviews single out specific services - optometry, dentistry, and pharmacy - as areas where inefficiency or poor coordination can derail a patient's plan. The sense of being "lost in the system" remains a real risk for those navigating multiple clinics.

Those pros and cons crystallize into a practical verdict: Biloxi VA remains a strong, capable option for veterans who are comfortable with a large, multi-service system and who can leverage the facility's strengths while anticipating scheduling quirks. For many, the quality of care in core specialties and the support across care teams offset the inconveniences of wait times and occasional miscommunication. The facility's ability to rally a patient through a complex care journey - especially when a stable physician team is in place and transportation is available - often translates into better health outcomes and real peace of mind.

Prospective patients should, however, weigh alternatives carefully. If rapid, ultra-reliable access to appointments is non-negotiable, private clinics or another VA center with a reputation for steadier scheduling may be preferable. The Gulf Coast region offers options beyond Biloxi, including other VA facilities that some reviewers find more responsive on the phone and with fewer cancellations. In practice, Biloxi shines most when a veteran's needs align with the campus's strengths: broad service lines, capable specialists, and a workforce that takes veteran care seriously - even if the wheels occasionally grind a bit slow.

To make the most of a Biloxi VA experience, approach it with a plan. Request a stable primary care team and explicit appointment windows; keep a detailed log of referrals and follow-ups; use patient advocates when deadlines slip; and take advantage of transportation services to minimize access barriers. If concerns arise, escalate them through formal channels and document outcomes, knowing that many staff genuinely go the extra mile even as systemic bottlenecks persist. For families seeking clear, practical guidance, Biloxi VA offers a compelling core of reliable clinicians and comprehensive services - the kind of foundation that, with disciplined navigation, can deliver steady, meaningful veteran care.

Hospitals

• Veterans Hospital (0.2 miles)
• Memorial Hospital (3.3 miles)
• Gulf Coast Medical Center (3.7 miles)

Restaurants

• Burger King (1 miles)
• Pub Lounge (1.2 miles)
• White Pillars (1.5 miles)
• Woody’s Roadside Biloxi (1.5 miles)
• Shaggy's Beach Bar and Grill (1.5 miles)
• The Reef (1.5 miles)
• Snapper's Seafood (1.5 miles)

Parks

• Popps Ferry Causeway Park (1.9 miles)
• Biloxi Dog Park (2 miles)
• Fort Maurepas Park (6.9 miles)

Physicians

• Memorial Diagnostic Imaging Center (2 miles)
• Athena Aesthetics (2.1 miles)
• Gulf Coast Gynecology Clinic (2.1 miles)
• Coastal Sleep Solution (2.1 miles)
• Sun Coast Pain Management (2.2 miles)
• Gulf Coast Oral and Facial Surgery (2.2 miles)
• Cedar Lake Oncology (2.3 miles)

Cafes

• The Grind Coffee and Nosh (2.2 miles)
• SIP Beverages Biloxi (2.7 miles)
• Jacked Up Coffee Bar (3 miles)
• Starbucks (3.3 miles)
• Starbucks (3.8 miles)
• Quickly Asian Fusion Cafe (4.3 miles)

Pharmacies

• Winn-Dixie (3.3 miles)
• Back Bay Drugs (3.6 miles)
• Patient Care Pharmacy (3.7 miles)
• Woolmarket Pharmacy (4.3 miles)
• Walgreens (4.3 miles)
• Walmart Pharmacy (4.6 miles)
• Walmart Pharmacy (7 miles)

Places of Worship

• St Mary Catholic Churc (4.3 miles)

Theaters

• The Grand 18 - D'Iberville Theatre (4.3 miles)

Transportation

• Gulfport-Biloxi International Airport (GPT) (7.6 miles)