The Pillars Of Biloxi is a nursing home community in Biloxi, MS.
Information last verified:
The Pillars Of Biloxi
Save2279 Atkinson Road, Biloxi, MS 39531
For more information about senior living options: (866) 208-4318
Several residents describe serious cleanliness problems, including pest issues and visible mold.
Multiple reviewers report roaches and very unclean rooms or hallways. Others raise mold concerns, describing it as present in walls or around resident air-conditioning units. There are also complaints about odors and general building conditions, with some reviewers urging families not to place loved ones here.
Residents and families say it can be difficult to get help when they call or use call systems.
A recurring complaint is that phones are not answered or messages are not returned, including voicemail being full. Several reviewers also describe delayed responses to nurse stations and call buttons, and one mentions difficulty accessing the building during an emergency. Even reviewers who are otherwise dissatisfied often cite communication and response time as a major issue.
Some reviewers report neglected care needs, including being left in bed and concerns about falls or toileting.
Several reviews describe residents left in bed for long stretches, with complaints about being left unattended or not receiving expected assistance. Others mention skin-related issues like bed sores and describe delayed or inadequate follow-through after health events. There are also concerns about toileting support, with reviewers mentioning diapers, missed help, or difficulty accessing assistance.
Dining quality is a clear point of contention across reviews.
Some families describe food positively, including praise that residents like meals or that there are options beyond the main hot selections. Other reviewers say the food is consistently cold or repetitive, and at least one review raises concerns tied to snacks and personal items. Overall, residents appear to have very different experiences with dining.
Many reviewers describe staff members as caring and attentive to residents.
A sizable number of reviews highlight compassionate staff, describing supportive interactions, welcome transitions, and responsiveness once issues are raised. Some families also describe positive experiences in dementia-related settings and emphasize that staff engage directly with residents rather than ignoring them. Even when other aspects are criticized, reviewers often single out individual team members for good conduct.
Reviewers frequently note the building looks dated and in need of updates.
Some reviewers call the facility an older building and say it needs renovation, pointing to areas that feel run-down or unfinished. Others acknowledge signs of updating or that housekeeping helps keep the environment clean, but still describe the overall structure as needing improvement. Mold and maintenance-related complaints appear alongside the renovation concerns in other reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
180 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Gulfport-Biloxi Regional (6 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesThe Pillars Of Biloxi is located at 2279 Atkinson Road, Biloxi, MS 39531 in Harrison County, Mississippi
The Pillars Of Biloxi on seniors.fyi includes 5 photos including images showing wheelchair, dining, outdoor, outdoor dining, interior, building, tree, parking, and more.
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Outdoor Dining
